Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11629414December 7, 2024
VISIBILITY/WIPER
Wipers failed during rain storm. Wipers initially started to operate sporadically and then stopped. Later they worked fine. Wipers then started to fail to operate every morning but if switch left on would randomly start working. Vehicle was taken in for service Vice but was told the issue could not be duplicated. As weather reached freezing temperatures wipers quit working completely. Replaced wiper motor myself and issue was fixed. Found out after replacing the motor had been previously replaced as part of a safety recall in April 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629413December 7, 2024
ENGINE, UNKNOWN OR OTHER
Recall with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629235December 6, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, there was a message on the infotainment screen that the "The Pro Power Onboard Has Detected a Fault" was displayed. The contact stated that the charging outlet in the vehicle became inoperable. The vehicle was taken to a dealer where it diagnosed and determined that a software update was needed. The outlet module was replaced, and the software was updated but the failure persisted. The manufacturer was notified of the failure and referred the contact NHTSA hotline to report the failure. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628292December 2, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Leaving a parking lot and after turning right, the truck failed to accelerate for over 800 feet. Over this distance, the accelerator was pressed all the way to the floor and the truck stayed stuck in 2nd gear, slowly increasing from 2,000 rpm to 2,500 rpm, and from 17mph to 21mph. After this time, the accelerator pedal was pumped, and the truck responded with normal acceleration. This is not the first time this truck has had the issue, but it is sporadic, and almost always when turning right from a rolling stop. This has a high potential of causing accidents when trying to turn on to a road with higher speed traffic and unable to accelerate as expected. There were no warning lamps or messages indicating an issue with the vehicle. The issue is not consistently reproducible for Ford to inspect it, but it does happen a few times a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628035November 30, 2024
EXTERIOR LIGHTING
Led DRL burned out both driver and passenger side. Extremely common issue in this generation of F150/similar year model. $1200 per head light assembly replacement to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628002November 29, 2024
ELECTRICAL SYSTEM
Daytime running lights have failed. Both sides in my ford f150
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627771November 27, 2024
POWER TRAIN
I just want to provide support for others that have this safety issue, as my 2021 F150 Powerboost also has this issue. When making a turn, usually a righthand turn, onto a busy road, the vehicle will fail to accelerate. The delay is not turbo lag, but more so a dead space or lag of any response from the power train. I have found that if I disable the advance trac and traction control, the issue is no longer present. Just wanted to reinforce the confidence at the start and how dangerous it is. You get this false sense of security that the truck is going to accelerate a certain way, then falls flat at a very risky time. FYI, I am running the latest PCM code and modules updates available from Ford, via FDRS. Here are other examples if it helps: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626914November 22, 2024
POWER TRAIN
When accelerating from a low speed, accelerator does not respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626476November 20, 2024
EXTERIOR LIGHTING
Both daytime running lights, which also serve as part of the headlights have burnt out. First the drivers side vertical strip of the LED light went out, then the passenger side same vertical strip only. Recently, the horizontal top strip of the headlight went out too. Just happened around 30,000 miles, little past 3 years since I bought my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625837November 18, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving there were no warning indicator lights illuminated on the dash. He stated there were no mechanical defects, noises, or smells to be noted. Near Milepost [XXX] on [XXX] both occupants saw smoke begin to come from under the hood. The employee pulled the vehicle to the side of the road. Both employees exited the vehicle to open the hood. Employee stated he reached down to pull the hood release and when he looked up flames were visible above the hood. Employees moved away from the vehicle and called 911.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625539November 15, 2024
POWER TRAIN
After a few hours of parking in a lot, or overnight from my garage I lose accelerator response when trying to accelerate. I will lightly use the throttle to pull out of a stop, turning right, and the truck will not accelerate for up to 12 seconds even with steady throttle input or pumping the throttle. If I press the accelerator to the floor it will shorten the delay time, but will surge at full throttle. Twice I have pulled into traffic, but truck will not accelerate and I am almost rear ended or cannot cross an intersection with traffic come at me. This is a serious safety issue. Dealer has not been able to replicate or repair. This has been happening for 6+ months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625361November 14, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated that while driving on a neighborhood street at approximately 25 MPH, a faint whistling sound could be heard from the rear passenger side, and when accelerating the sound progressed. The sound was also present while turning. No warning lights were illuminated. The contact took the vehicle to a tire shop where it was inspected and informed that there was a bolt and washer that had been sheered off causing further damage to the axle of the vehicle. The contact was advised that the vehicle was not safe to drive. The vehicle was then taken to a local dealer where it was diagnosed that NHTSA campaign number 23V896000 (POWER TRAIN) was a probable cause for the failure. The contact has stated that the dealer and manufacturer have not been very transparent with the process of remedying the vehicle and received a loaner vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624915November 13, 2024
POWER TRAIN, STEERING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH when a loud grinding noise was emitting from underneath the vehicle. The contact had lost power causing the vehicle to drift to the right. The vehicle ended up hitting a trash can nearby before it came to a stop. The air bags did not deploy. There were no injuries or medical attention needed. A police report was not filed. The contact had to place the vehicle in 4-wheel drive mode to be able to continue driving. The vehicle was taken to the dealer who was not able to diagnose the vehicle at the time. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 86,000. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624769November 12, 2024
EXTERIOR LIGHTING
The LED daytime running lights in both of my headlights are going out. The vertical portion is out on each the driver's side, and passenger side headlights. This started on the passenger side headlight about 6 months ago and has progressed to both lights. The diminishes the visibility of my vehicle to other vehicles. Puts all at risk. The headlights are still attached to my truck and available for inspection. I have not taken my truck in for inspection as I am beyond the factory warranty. I have conducted research into the problem and learned there are hundreds, if not thousands of owners with the same issue. There were no warnings of the light failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624711November 12, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated that the driver’s side headlight suddenly became inoperable. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624474November 11, 2024
ENGINE
The intake valves failed in my 2021 ford f150 and has caused major engine damage the truck is un drivable now and ford REFUSES to help me in any way they said the recall is expected to have a remedy in 2025 so until then I’m just stuck they will not give me a loaner vechile or anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624457November 10, 2024
EXTERIOR LIGHTING
Daytime running lights have partially gone out. I am concerned that others may not see me as well without these lights. If the manufacturer felt they were important enough to put on the truck, then I feel it's important to for them to keep working. This happened without warning and seems to be an issue with a lot of these trucks. So many failures indicates a manufacturing issue which has now put lives in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624445November 10, 2024
EXTERIOR LIGHTING
XLT model with quad LED headlight. The Daytime Running Lamp failed 3000 miles past factory 36k mile warranty. Very common failure, Ford won’t acknowledge. Safety issue for other drivers in daytime as well as distracting to other drivers looking to see why the lights are not symmetrical. I have polled 14 people randomly and 13-14 said that it would distract them, while others have acknowledged they have seen several others like it. Trying to get a recall on this as the lights are 1200$ to replace each and they fail on both sides. The issue is quality control. I have torn down one light and examined the issue. I can provide evidence to support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624360November 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
After a right turn in a residential street, I pressed the accelerator to progress on the roadway. The truck did not accelerate, so I looked at the tachometer and observed it above 0 and below 1,000 rpm. The engine was running, but unresponsive despite pumping the accelerator. While rolling at 5 mph I shifted the transmission to neutral and continued pumping the accelerator. There was no response for the next 200'. Finally, the engine became responsive and ran normally. It runs normally now. I cannot reproduce this issue. I called the Ford dealer service on 8 November 24 at Noon and they said "watch for the issue". I expressed that in traffic, a suddenly undependable engine is a serious concern. The accelerator/engine was unresponsive for a continued period of time. The gas engine was in control. There was no check light/warning light. The Ford dealer inspected the telemetry of the vehicle remotely and no anamolies were observed. The dealer declined to inspect the vehicle since the issue is not reproducible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623550November 4, 2024
WHEELS
The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to an independent mechanic and the contact was informed that there was rust on all four wheels. The mechanic was unable to remove the wheels due to the rust. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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