Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10124676September 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD PICK UP TRUCK ENGINE EJECTED A SPARK PLUG WHILE DRIVING.*MR THE CONSUMER STATED THE VEHICLE SUDDENLY SLOWED DOWN AS IF HE APPLIED THE BRAKES. THE MECHANIC TOLD THE CONSUMER THE THREADS HAD BEEN STRIPPED FROM THE HEAD WHEN THE PLUG WAS EJECTED. *JB THE CONSUMER NO LONGER OWNS THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134561August 24, 2005
FUEL SYSTEM, GASOLINE
THE CONSUMER HAS NOTICED A DISCREPANCY IN THE MPG THE MANUFACTURER SAID THE VEHICLE WOULD GET AND THE ACTUAL MPG THE 2002 FORD F150 GET. *MR THE CONSUMER CLAIMED THAT HE NEVER GETS MORE THAN 11 MPG WHILE DRIVING IN THE CITY, ON LONG DISTANCE TRIPS, WHILE PULLING A TRAILER OR WHILE DRIVING EMPTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130326August 24, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT: THE CONTACT OWNS A 2002 FORD F150. THE REAR END DIFFERENTIAL MADE A WHINING NOISE. THEY TOLD HIM THAT IT WILL NOT HURT THE VEHICLE BUT IT WAS NOT NORMAL SINCE THE JUNE 16,2005 CONTACT WAS TRYING TO GET VEHICLE FIXED. THEY REPLACED THE RACK AND PINION TWICE, BUT PROBLEM RECURRED. THE MANUFACTURER TOLD CONTACT THAT THEY COULD NOT FIX THE VEHICLE. TECHNICIAN AT DEALERSHIP SAID HE OWNED THE SAME VEHICLE AND IT WAS DOING THE SAME THING. THE DEALERSHIPS LAUGHED WHEN CONTACT BROUGHT THE VEHICLE TO BE FIXED. AT 40-45 MPH CONTACT COULD HEAR THE NOISE ,AND IF WHEN PULLING TA LOAD THE NOISE GOT WORSE. THE DEALERSHIP TRIED TO FIX THIS PROBLEM, BUT FORD KEPT SENDING WRONG PARTS THAT WERE NOT CORRECTING THE PROBLEM. CONTACT HAS HAVE AN EXTENDED WARRANTY ON VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133382August 18, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: 2002 FORD F150. THE VEHICLE WAS SITTING IN THE DRIVEWAY FOR APPROXIMATELY 20-30 MINUTES WHEN IT CAUGHT ON FIRE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT INSPECTED TO SEE WHY IT HAPPENED. THE FIRE AND POLICE DEPARTMENTS RESPONDED, AND A FIRE AND POLICE REPORTS WERE TAKEN. THERE WAS NOTHING WRONG WITH THE VEHICLE PRIOR TO THIS, AND THE VEHICLE HAD NOT BEEN SERVICED RECENTLY. THERE WAS PROPERTY DAMAGE TO THE HOUSE, THE VINYL SIDING MELTED AND CAME OFF THE HOUSE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10132717August 13, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING IN GERMANY ROAD BACK HOME WHEN SUDDENLY A HARD BANG UNDER THE HOOD AND THEN THERE WAS A NOISE LIKE THE HOLE MUFFLER WAS GONE AND I LOST POWER, I BARLY COULD PARK MY TRUCK ON THE SIDE OF THE ROAD ON A VERY DANGEROUS PLACE WITH A LOT OF TRAFFIC. I HAD TO BE TOWED AWAY, IT TOOK 4 HOURS, NEXT DAY A GARAGE OWNER FROM A BOSH WORKSHOP PUT IN A REPLACEMENT INSERTCOIL WITH A NEW SPARK PLUG. IT COST OVER THE 450 EURO'S TO PAY IN ADVANCE WHIT NO WARANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131328August 3, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F150 CAUGHT ON FIRE IN THE INSIDE OF THE PASSENGER CABIN WHILE PARKED.*MR *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10130111July 26, 2005
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
(1) WITHOUT WARNING THE BRAKE LIGHT CAME ON DUE TO A FAILURE OF A HYDRAULIC CONTROL UNIT, WHICH WOULD HAVE ULTIMATELY LEAD TO A FAILURE OF THE ABS SYSTEM IF IT WEREN'T FOR THE AWARENESS OF THE DRIVER. THE FAILURE OF THE ABS COULD HAVE LEAD TO AN EVEN GREATER CATASTROPHE THAN JUST THE COST OF PARTS AND LABOR. (2) IT IS MY UNDERSTANDING THROUGH MY RESEARCH AND THE WORD OF THE SERVICE DEPARTMENT AT BOZEMAN FORD DEALERSHIP IN BOZEMAN, MONTANA THAT THIS PARTICULAR PROBLEM IS NOT UNHEARD OF. IN FACT, IT HAS BECOME ENOUGH OF A PROBLEM THAT FORD HAS MADE AN ATTEMPT TO CORRECT THE PROBLEM, BY REPLACING THE OLD HYDRAULIC CONTROL UNIT WITH ANOTHER HYDRAULIC CONTROL UNIT, IN ADDITION TO AN ELECTRONIC CONTROL UNIT AND A BRACKET THAT MOUNTS THE TWO TOGETHER. ALTHOUGH FORD HAS MADE AN ATTEMPT TO RESOLVE THE PROBLEM, THEY HAVE NOT MADE ANY STRIDES IN ISSUING A RECALL FOR THE FAULTY HCU. INSTEAD OF REPLACING A $300 PART (WHICH ISN'T EVEN MANUFACTURED ANY MORE) THREE NEW PARTS ARE TO BE INSTALLED A PRICE OF NEARLY $1000 INCLUDING LABOR. (3) THE TRUCK IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED, AND APPARENTLY WE WILL BE STUCK WITH THE ENTIRE COST OF THE LARGER FIGURE ABOVE, SIMPLY BECAUSE FORD DOES UNDERSTAND THAT THERE IS IN FACT A PROBLEM WITH THE HCU, BUT FAILS TO ACCEPT ANY RESPONSIBILITY FOR IT, BY REFUSING TO PLACE THE PART UNDER WARRANTY OR ISSUING A RECALL A THE SUB-PAR HYDRAULIC CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129628July 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
REPLACED SPARK PLUGS, DROVE NORMALLY FOR 8 OR 9,000 MILES, WENT TO OHIO AND BACK .THEN DROVE TO WORK ON THE 19TH, HEARD A POP AND THE TRUCK STARTED TO RUN ROUGH. WHEN I GOT OF WORK I LOOKED AT THE TRUCK AND FOUND THE NUMBER THREE PLUG WAS EJECTED OUT OF THE CYLINDER HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129551July 21, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: IN JUNE WHILE OWNER WAS SITTING THERE WAS A HONKING NOISE. OWNER WAS UNAWARE IF THE HONKING WAS FROM OTHER CARS OR FROM THE ALARM. THEN ,HE HEARD A LOUD POP. HE WENT OUTSIDE AND SAW THE TRUCK ENGULFED IN FLAMES. THE TRUCK HAD BEEN DRIVEN ABOUT 14.5 MILES FOR 20 MINUTES BEFORE BEING PARKED. THE VEHICLE WAS SITTING FOR ABOUT 15 MINUTES IN DRIVEWAY. WHEN OWNER SAW THE FIRE THE TRUCK WAS ALREADY ENGULFED IN FLAMES. THE FIRE WAS COMING FROM THE HOOD. IT BURNED FOR ABOUT 15 MINUTES. THE FIRE DEPARTMENT PUT OUT THE FIRE, IT TOOK ABOUT 5 MINUTES FOR THEM TO EXTINGUISH THE FIRE. THERE WAS NO WARNING LIGHTS ON IN THE VEHICLE NOR ANY OTHER TYPE OF WARNING THAT THERE WAS A PROBLEM. THERE WERE NO PROBLEMS WITH THE ELECTRICAL SYSTEM, AND OWNER DIDN'T REALLY USE THE CRUISE CONTROL. THERE WERE NO OTHER MAJOR PROBLEMS WITH THE VEHICLE. THE OWNER WAS UNAWARE OF ANY RECALLS ON THE VEHICLE. THE VEHICLE WAS TOTALED.. PART OF THE GARAGE BURNED AS WELL. THE FIRE REPORT STATED THAT THE BRAKE DEACTIVATING SWITCH WITHIN THE MASTER CYLINDER CAUSED THE FIRE. THE FIRE REPORT IS AVAILABLE FOR INVESTIGATORS TO VIEW. THE FIRE REPORT STATED THE FIRE WAS MOSTLY CONCENTRATED IN THE LEFT REAR COMPARTMENT OF ENGINE. THERE WAS A POLICE REPORT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10128260July 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONTACT STATES HER VEHICLE IS STALLING WHILE DRIVING AT ANY SPEED. THE ONLY THING THAT SIGNALS THAT THE VEHICLE IS STALLING IS THAT THE VEHICLE WILL JERK AND RPMS DROP. THIS HAPPENS WITH THE VEHICLE STALLING EVERYDAY. THE SERVICE DEALER CAN NOT DETERMINE WHAT IS WRONG WITH THE VEHICLE BECAUSE THE SERVICE ENGINE LIGHT IS NOT ILLUMINATED. THE CONTACT IS TAKING THE VEHICLE TO THE SERVICE DEALER TODAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128282July 11, 2005
AIR BAGS:FRONTAL
DT: CONSUMER STATES HIS VEHICLE ROLLED OVER AND SLID FOR APPROXIMATELY 75 FEET AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE HAS BEEN TOTALED AND IT HAS NOT BEEN INSPECTED AS TO WHY THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATES HE HAS A NECK SPRAIN AND A COUPLE OTHER THINGS AND HIS SON WAS ALSO INJURED. THERE WAS A POLICE REPORT TAKEN, #10900633. THE ACCIDENT OCCURRED AT MILE MARKER 95.1 ON EAST BOUND OHIO TURNPIKE 8090 ON JUNE 28, 2005. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10128308July 11, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, STEERING:LINKAGES, STRUCTURE:FRAME AND MEMBERS
VEHICLE WAS TRAVELING AT 15 MPH AND LOST CONTROL DUE TO A CODDER PIN SNAPPING IN HALF CAUSING THE RIGHT FRONT WHEEL TO COME ENTIRELY OFF OF THE VEHICLE. THE DISK BRAKE STAYED CONNECTED TO THE RIM AND WAS ALSO REMOVED ENTIRELY FROM THE VEHICLE CAUSING THE BRAKE LINES TO BE SEVERED WHICH CAUSED NO PRESSURE. WITH NO PRESSURE IN THE BRAKE LINES I WAS NOT ABLE TO STOP THE OTHER WHEELS BUT WAS FORCED TO LET THE VEHICLE COME TO A SKIDDING STOP, WHICH HAPPENED BY HITTING A TREE. THE VEHICLE WAS TAKEN TO A LOCAL FORD DEALERSHIP WHERE A YEAR PRIOR THEY HAD WORKED ON THE SAME WHEEL TO PACK THE BEARINGS AND DO OTHER SMALL MAINTENANCE. BOTH THE DEALERSHIP AND FORD CLAIMED NO RESPONSIBILITY FOR THE ACCIDENT, WHICH SEEMS STRANGE SINCE A VEHICLES WHEEL SHOULD REMAIN ON WHEN GOING 15 MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10127715July 7, 2005
TIRES:TREAD/BELT
WHILE HAVING MY VEHICLE SERVICED TODAY, I ASKED MY MECHANIC TO CHECK A SHAKING IN THE FRONT OF MY TRUCK. I FIRST NOTICED THE SHAKING ON JULY 3RD, 2005. WHEN HE CALLED, HE TOLD ME THAT I HAD TWO DEFECTIVE TIRES, AND THEY WERE TO THE POINT THAT THE WIRES WERE PUSHING THROUGH THE RUBBER. THE LAST TIME MY VEHICLE WAS SERVICED, IN MAY, THERE WERE NO PROBLEMS WITH MY TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127687July 6, 2005
TIRES, EQUIPMENT
I PURCHASED 4 NEW GOODYEAR FORTERA TIRES 8/2004 AND HAD FREEWAY BLOW OUTS ON 3 OF THE 4 TIRES WITH LESS THAN 15,000 MILES ON EACH TIRE. BLOW OUTS OCCURED 2 IN MAY AND 1 IN JUNE. I REPLACED THE FIRST 2 AGAIN WITH FORTERA TIRES, BUT AFTER BLOW #3 I REQUESTED THAT GOODYEAR PRORATE ALL TIRES SO I COULD REPLACE WITH ANOTHER BRAND BUT THEY REFUSED. GIVEN THIS EXPERIENCE I BELIEVE THESE TIRES ARE DEFECTIVE AND SHOULD BE TESTED AND POSSIBLY RECALLED. THE DEALER COULD NOT DETECT WHY THE TIRES FAILED DUE TO DAMAGE FROM FREEWAY BLOW OUTS AND HAVING TO DRIVE OFF OF THE FREEWAY BEFORE STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126937June 28, 2005
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING DOWN A 2 LANE ROAD IN MY 2002 FORD F-150 "HARLEY DAVISON" PICK-UP TRUCK DOING THE POSTED SPEED LIMIT (50 MPH), I QUICKLY TRIED TO AVOID FROM REARENDING A MID-MODEL 1990 FORD AEROSTAR PASSENGER VAN, AT A SPEED BETWEEN 35-45MPH. AFTER IMPACTING THE REAR END OF THE VAN, THE AIR BAG(S) ON MY AIR BAG EQUIPED VEHICLE "DID NOT DEPLOY". MY SEAT BELT WAS BEING USED. THE INSURANCE COMPANY AND MYSELF HAD TO TAKE A LOSS OF THE VEHICLE, DUE TO THE EXTENT OF DAMAGE DONE TO MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10126722June 27, 2005
EQUIPMENT
I HAVE HAD 5 FORD VEHICLES THAT ONE OF THE SPARK PLUGS HAS BLOWN THROUGH THE HEAD OF EACH VEHICLE. 1 F-150,2 F-250, 2 EXPEDITIONS, NO WARNING IN ADVANCE IT JUST MAKES A LOUD BANG AND YOUR DISABLED. $ 3,800 TO FIX EACH ONE. I REALLY NEED TO KNOW IF ANYTHING CAN BE DONE BECAUSE I HAVE 6 MORE VEHICLES THAT THIS COULD HAPPEN TO. PLEASE RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126045June 21, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION:MODULE
WATER LEAK FROM THE WINDSHIELD INTO THE DASH BOARD DAMAGING ELECTRONIC COMPONENTS FOR THE AMOUNT OVER $800.00, THE VEHICLE IS A 2002 FORD 150, IT HAD A THE TIME OF THE INCIDENT ONLY 33,000 MILES BUT IT WAS OUT OF WARRANTY FOR ABOUT 5 WEEKS. THEREFORE THEY WOULDN'T FIX IT WITHOUT A CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126075June 21, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: 2002, F150, FORD PICK-UP TRUCK. VEHICLE CAUGHT FIRE WHICH STARTED UNDER THE HOOD, TWO FIREMEN AND A FIRE EXPERT NAMED BUD STRINGER SAID THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT ON THE FRONT DRIVER'S SIDE. CONSUMER STATED THEY HAD NO PREVIOUS PROBLEM WITH THE VEHICLE. IT CAUGHT FLAMES AROUND 25 MINUTES AFTER IT HAD BEEN PARKED. FIRE CAUSED SMOKE DAMAGE TO INSIDE AND OUTSIDE OF CONSUMER'S HOME. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125532June 16, 2005
ELECTRICAL SYSTEM:WIRING
MY VEHICLE IS A 2002 F-150 AND THE CRUISE CONTROL MALFUNCTIONED. I TOOK IT IN TO BE REPAIRED AND LEARNED THAT THE DEACTIVATION SWITCH LEAKED BREAK FLUID INTO THE SERVO CAUSING IT TO SHORT OUT. I ALSO LEARNED THAT FORD HAS ADMITTED THEY HAVE THIS PROBLEM IN VEHICLES FROM 1997 TO 2003, BUT HAVE ONLY RECALLED 2000 AND 2001 YEAR MODELS. THE TOTAL COST OF THE REPAIR WAS $380 AND I THINK FORD SHOULD BE HELD ACCOUNTABLE FOR THIS COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125554June 16, 2005
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
SPARK PLUG BLOWN OUT/STRIPED OUT OF CYLNIDER HEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150