Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11559974December 13, 2023
SERVICE BRAKES
Brakes squeal and screech horribly, at first only when the pickup was moving in reverse but now it’s when coming to a stop. It’s so loud it echos in parking lots and causes people to stop and look to see where the noise is coming from. It’s a constant problem that weather conditions do not affect. Had the vehicle in for service numerous times and Ford refuses to fix it or acknowledge there is a problem. Escalated it to Ford corporate and they also refused to do anything about it. At first I was told to wash the wheels “extra good” and it would be just fine and on the last service attempt I was told that the “brake pads just have so much metal in them by design these noises are 100% normal” but now the pickup seems to be losing stopping power and takes longer to stop than it normally did. Per Ford the brake pads are all 9MM and 10MM and “perfectly fine” but the pickup just does not feel safe. I feel there is definitely defects in the braking system including but not limited to brake pads. And complaints are numerous in the forums and online about the same issues with the F-150 line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559931December 13, 2023
POWER TRAIN:AXLE ASSEMBLY
See Attached Letter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559458December 11, 2023
UNKNOWN OR OTHER
Horrific noise made by sound system? I have the video as proof of needed? I'm glad it occured when the vehicle was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559405December 10, 2023
POWER TRAIN
My 2022 Ford F150 Powerboost Hybrid has the Max Tow Axle option. A known defect is that the LH and RH Axle bolts break early in the life of the vehicle. The failure is a tensile failure in the bolt causing the head to essentially pop off, rendering the vehicle unsafe to drive. I have had (1) of these failures so far. I expect more failures to come and do not accept that Ford has fixed this issue with the Max Tow option utilizing the 3/4 float axle design that they have had since 2021. For 2024 Ford is now disallowing the Max Tow option with the Hybrid Powerboost model, leading me to believe there is an incompatablity between the Hybrid drive system in the Powerboost model and the Max Tow axle design. Possibly certain dynamic forces are inherent in the combination to cause this failure. It is speculated it could be the regenerative braking that is part of the Hybrid system. Other scenarios are possible as well. Aside from the ridiculously small 12 mm single bolt in this design, I believe this change with the 2024 model year is indicative that they have presented an inadequate fix for us current 2021-2023 model year owners since they have discontinued this combination. Ford is repairing under CSP [XXX]. I request NHTSA investigate this issue thoroughly and force Ford to recall all Powerboost Hybrid F150 trucks with this design and present a proper / robust solution that will not fail when out of warranty which is very likely to occur in my opinion. Ford's actions are inadequate regarding this issue in my opinion. Thank you. [XXX] Greensboro, NC [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559332December 10, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had “no idea” what to do. The only remedy I’ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559254December 9, 2023
POWER TRAIN
a few months after purchased, I went to a shop to rotate tires for first time. Upon removing the rear passenger tire, the mechanic was shocked to see the axle bolt sheared off and lying inside the hub. Ford said not to drive it, and they picked it up for warranty service. They replaced the rear axle. A year later, I noticed a black greasy substance on the same rim. Went to Ford, and the axle bolt had broken again. This time it had apparently been off for some time. They replaced the axle, brake rotor, and both sets of rear brake shows, as the wobbly wear had ruined the brakes. A month later, I am now noticing that black greasy substance again on the same rim. My power train warranty is out at 60k miles, and I feel that I have a vehicle that is going to ruin an axle every 15-20k miles and be a serious danger to my family should the tire come loose in motion. There are other issues with the truck that are less dangerous such as intermittent black out of the GPS screen, but those do not have the consequences I fear from the breaking axle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559232December 8, 2023
POWER TRAIN
While in 4A, at a stop the vehicle lurched forward. This repeated 5 times having come to a stop with brake pedal depressed or not (autohold). Check engine light came on at some point for auxiliary transmission pump motor did not come on. Started after having truck serviced and pcm reprogrammed. Back at dealership claims issue due to HEV battery dropping below 285V and going in to fail safe due to usage in stop and go traffic. Truck was not in stop and go traffic during drive in which incidents occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559109December 8, 2023
PARKING BRAKE
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while reversing at approximately 3 MPH, the vehicle was braking and stopped independently. The contact stated he placed the vehicle in park(P) and turned off and restarted the vehicle and was able to continue reversing. The contact shifted into drive(D) with no failures. The contact stated that the braking failure was intermittent but had started to occur while in drive(D). The contact had the work completed prior to receiving the recall letter from the manufacturer for NHTSA Campaign Number: 23V509000 (Parking Brake) and related the failure to the campaign. The contact drove to a dealer who diagnosed the vehicle and determined that the rear brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559016December 7, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
When sitting at a stop light/stop sign/a complete stop, the truck will switch to electric mode... after about five to seven seconds, the truck "jumps" -- if feels like you just got rear ended. Truck currently at the dealership with no known ETA on repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558689December 6, 2023
POWER TRAIN
1) The rear axle bolt failed on my Max Tow equipped truck, the bolt head and washer broke off and were rattling around in the wheel. 2) The rear axle bolt secures the axle to the knuckle/hub and transmit power from the differential to the wheels. Without this bolt the axle could fall away from the hub and the vehicle would loose the ability to drive. 3) Yes the problem has been reproduced, Ford has CSP 22B34 for this same issue. That CSP is incomplete, it does not cover all of the date ranges that this issue can happen on. 4) No, there were no warning lights or messages while the issue was present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558235December 3, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Again today 12/3/23 the sync 4 screen upon startup froze in a gray screen for minutes then restated rendering the Federally Mandated Tear Camera 100% inoperable. Nothing worked for minutes a safety hazard not being able to see and move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557626November 30, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11557476November 29, 2023
FUEL/PROPULSION SYSTEM
Fuel odor when exiting the truck. Looked under the truck to investigate the gas odor and found a weeping gas line connection between the gas tank and transmission. Took the truck to Gary Yeoman Ford in Ocala, FL and they estimated it would cost $1385 to do the repair, however, they did not give us a copy of the estimate. Called them back today, 11/29 to set up an appointment for the repair and they will call us back to drop off the truck as it may take a couple of days to get the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557199November 28, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
This horrifyingly loud rhythmic noise came out of my speakers yesterday. I have a F-150 Platinum with B&O Stereo system. My ears felt like they were bleeding and I actually experienced pain due to how loud the noise was. It happened when my truck was parked and I went to start it and the deafening noise hit. No matter what I did, turned the volume down, radio power off, turned the truck ignition off - it still made the noise. I also smelled a very strong burning smell that smelled like burning wires or transmission fluid. I have a video of it. I walked away to call Ford service and came back in about 5 minutes and the noise had stopped. When I opened the drive door, the noise started up again. I left and came back again and noise had stopped and didn't start up again. Had it towed to the dealer who said they had never heard of this before. They have it now and I sent them a link to the Ford F-150 forum and articles that are online talking about it from back in August. Extremely frustrating!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556965November 27, 2023
SEATS
The rear seats in the vehicle lock in the folded up position, requiring a cloth tab to be pulled to release them down, however the rear seats do not require the same action to fold up. Having the seats fold up on their own seems like a safety concern in roll-over scenarios.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556685November 24, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control is supposed to adapt to the speed of the vehicle in front of you as well as adapt to the posted speed limits as they change. When driving on the highway, the adaptive cruise control will read the exit ramp speed limit while you are driving through on the highway and immediately drop. So while driving at the posted 65 mph my truck drops down to 25 mph. This has strangely happened on occasion when driving under an overpass - my speed dropped from 65 mph to 45 mph. This happens with no warning. You cannot predict when it will happen. I was driving in Maryland on Route 81 which is a MAJOR truck corridor, was driving 65 mph as posted and as I passed an exit ramp, my speed dropped to 25 mph. A tractor trailer behind me immediately blared his horn and continued to blare his horn while he passed me. I contacted Ford through their online problem chat. They never heard of this problem. This is not true because the Ford bloggers talk about this online. The Ford Representative suggested I have it checked at the dealership. I went to the Ford dealership and they said they didn’t have a fix. Just don’t use your cruise control. This defect will definitely cause a major accident, it’s just a matter of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556580November 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Loud pop from sound system is back again, and did it so loud scared the crap out of a passenger, this is beyond dangerous, the software update didn’t work, Ford denies any issues at all exist on anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556581November 23, 2023
POWER TRAIN
Power train is pathetic, Ford has a software fix, that isn’t the issue. NHTSA [XXX], and force a recall if you research you will see across all platforms the 10R80 is failing, clutch blowing, Ford has known for years you morons. Power train isn’t safe, fuel economy has tanked on this truck INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556583November 23, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Parked running boards do. Or always go up, lighting stays on for 10 min, have to go play with on/off over and over and to get it to shutoff. On the HwY BC shuts off out of nowhere, and ping pongs back and forth. Get messages saying drivetrain failure, steering failure go to the Dealer naturally. Nothing wrong. This is a big [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556173November 21, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I had warranty work done on a trailer brake module on October 23, 2023. About 3 weeks after that it seemed like my transmission was a little rough. Then Nov. 6, I had several incidences where I was at a stop, and it felt like someone hit me from behind and lurch my truck forward a little bit. It seems very dangerous. In case someone in a crosswalk is walking in front of me I could possibly hit them up. My Ford diagnostic tells me that it is the electric transmission fluid pump. There was no warning no lights lit up on my dashboard warning me that this would happened. After I started the motor the next morning, the check engine light came on. The next day I drove it for a short time around the block and the check engine light was not on. I drove it straight to the dealership and made an appointment to take it in. I have read several articles and forums complaining about the exact same thing recently. It seems as if there should be a recall on this issue. Another issue since I’ve had the truck brand new in July 2023 is it always skipped second gear which kind of makes it a little rough starting off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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