Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11666733June 13, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while driving at undisclosed speeds, the transmission failed to shift correctly, causing the vehicle to jerk. The vehicle was then taken to a dealer and was diagnosed and determined that the CDF drum on the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666784June 13, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving 35 MPH, the vehicle hesitated, stalled, and shifted out of gear independently. The vehicle was taken to an independent mechanic for an oil change and transmission fluid flush. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666545June 12, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was being serviced at an unknown location, the contact was informed that the cam phasers and timing chain were defective. Additionally, the contact stated that the engine made an abnormal sound upon starting the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666550June 12, 2025
POWER TRAIN, BACK OVER PREVENTION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666284June 11, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666388June 11, 2025
ENGINE
In November, dealership sends out a tech to perform a PCM Recall on my truck. 110,000 miles and never had a problem with it. After recall, check engine light comes on after less than 10 miles of driving. Tech returns, runs his program and says maybe this will fix it. Less than 200 miles of driving, check engine light comes on again. Third attempt with tech, runs program, says there is nothing he can do. Dealership says there is nothing they can do except run diagnostics for a fee. Contact Ford corporate, they give the same nothing they can do except run diagnostics for a fee. I refuse. No problems at all with my truck until they performed the PCM recall issued by Ford. Just so happens this problem is being reported on Reddit app by several other Ford owners, but “there’s nothing Ford can do.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665764June 9, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormally loud rattling sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers were defective. The contact stated that a previous campaign (21B10) was performed on the vehicle to repair the cam phasers; however, the dealer acknowledged that the campaign had failed to repair the failure. The contact was then referred to the manufacturer for assistance. The contact was informed that there was no recall or warranty on vehicle. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 48,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665859June 9, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a knocking sound coming from the vehicle before the vehicle stalled. There were no warning lights illuminated. In addition, the contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer declined to reimburse the contact for the repair. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665894June 9, 2025
FUEL/PROPULSION SYSTEM
In December 2024 I had a massive fuel leak in my system. I drove into my driveway and my neighbor said they could smell gasoline. I look and fuel was leaking onto the ground. If there was a spark It would have explodes into flames. I took it to my dealer and the diagnostic was a squirrel has chewed a hole in the fuel line because it is coated or made from a soy-based product, and it drawls rodents by its sweet smell and taste. I have spent over $3000 to replace the line because they didn't get it corrected the first time and had to replace the whole system again. I am eliminating the squirrel problem to prevent this happening again but it's not a guarantee and this fuel line material should not be make with a soy-based product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665120June 5, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was repaired under an unstated recall; however, the contact stated that while the vehicle was parked and running, the vehicle shuddered and there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665143June 5, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, while driving in high gear, the transmission unexpectedly downshifted to a lower gear. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665152June 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake fluid warning light illuminated. The contact pulled over to the side of the road, added brake fluid, and continued driving. The contact stated that upon depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle failed to respond as needed. The contact pulled over to the side of the road and added brake fluid to the vehicle; however, the failure persisted. The contact was able to drive to an independent mechanic, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the VIN was not included. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665013June 5, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle shuddered violently and made an abnormally loud rattling sound. The vehicle was taken to the dealer while it was under warranty coverage; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that the failure had gotten progressively worse. The contact stated that the vehicle failed to start and became undrivable. The vehicle was not diagnosed or repaired. The contact stated that the warranty coverage had expired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665016June 5, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the transmission shifted hard, and the power train warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed that parts for the repair were on back-order. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665078June 5, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664638June 3, 2025
UNKNOWN OR OTHER, POWER TRAIN
Background: I’ve had my F150 for 7 years. For 6.x years though, the truck was operating with improper software in the Powertrain Control Module (PCM) that managed the Emissions system’s control and monitoring. This is according to the Ford Recall Notice in Feb 2025 (2E14) stating the above. To address the Recall, a Ford technician came to my house, performed the software recall update, and immediately afterwards, my check engine light came on. Days later, back at the Ford dealer, they charged me a $200 diagnostic fee, and concluded my Catalytic Converter was bad and needed replacement. And the $2000 repair would be my responsibility since my mileage was (now) over the Emissions Warranty limit. My question to them was: “when did the Catalytic Converter fail”? Dealer answer: Not sure. The old/incorrect software couldn’t detect when it went bad. My comment: So the Converter may have failed in year 1 ,2, 3, 4 or 5 (still in warranty term) and just not flagged it back then? Dealer Answer: It’s possible, no way to know for sure. Point is: There’s a good chance the part actually ‘failed’ during the warranty period. How can Ford logically assign responsibility to me when the software was ‘incorrect’ for 6 years?? I DON'T LIKE DRIVING A TRUCK THAT'S POLLUTING MORE due to a failed Catalytic Converter, but the dealer wasn’t able to explain why it failed AFTER the warranty period. I feel that Ford should replace the Converter at their cost since the point of failure was most likely during warranty, but never triggered due to the defective/recalled software that the Truck had for it's entire life. There are online people saying similar. Got the recall done, then was told they needed a $2000 repair to the Converter. I suppose many will just continue to drive with the non functioning catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664695June 3, 2025
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA Hotline to report the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664244June 2, 2025
POWER TRAIN
Transmission slips and goes into neutral while in heavy traffic. Ford says the cdf drum is bad and will need the updated one installed in the transmission along with a full rebuild and will not be covered under any recall or tsb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664373June 2, 2025
UNKNOWN OR OTHER
Ford issued recall 24E12 for a PCM reprogramming for my 2018 Ford F-150 for an emissions issue. A dealership completed the recall on 4/15/25. Approximately one month later, check engine light comes on and dealership now says we need a new catalytic converter. Upon research, this exact issue has been happening with many others who did the reprogramming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664168June 1, 2025
POWER TRAIN
When driving my vehicle it would keep slipping out of gear and sometimes just stopping forward motion. Scaring the heck out of myself and my wife. I never knew when this might happen so I took it in and it was diagnosed and was told that it was jumping out of 2nd and 4th gear I believe. This vehicle only had approximately 45000miles onit. They told me I had two choices replace with rebuilt transmission or a new one I chose the new one . 8000. That was a shock considering I believe these should had covered it considering the mileage on it . Anyway that’s my complaint. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150