Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11584450April 22, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Ford F-150. The contact stated that while the contact's wife was driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the vehicle was in line at the car wash when the failure occurred. The vehicle re-ended the vehicle in front, which caused several vehicles to crash into one another. In addition, the vehicle bounced off the curve and crashed into two other parked vehicles before landing on the side of one of the vehicles. The contact stated that the whole incident happened in about five seconds. The contact stated that a parked police vehicle was one of the vehicles involved in the crash. No injuries were sustained. A Police report was filed. The vehicle was towed to the tow yard. The vehicle was scheduled to be towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11582560April 12, 2024
POWER TRAIN
Transmission has failed/malfunctioned resulting in two separate inspections/repairs by Ford of West Covina, CA. First inspection on [XXX] and mileage in at 8,954. Complaint of harsh downshift in transmission. Service involved the teardown of the transmission found E clutches burnt. Found excessive clutch material in the main control body valves and scored sticking unable to return freely. Performed overhaul. Replaced E clutches and seals. Replaced main control body. Installed new solenoid strategy. Post road test vehicle OK, however the mileage out of shop was 8,952 on [XXX]. Second inspection on [XXX] and mileage in at 11011. Complaint of clunking noise heard when shifting and going into gear. Service found leaking hydraulic circuit. Teardown found CDF cylinder bushings scored and HUB scored rings torn. Found main control body valves scored sticking unable to return freely Performed overhaul replaced seals. Replaced CDF cylinder and HUB. Replaced main control body. Installed new solenoid strategy. Post road test vehicle OK. Mileage out of shop was 11020 on [XXX]. Two days after this service, transmission made very loud clunk and jerking movement when going into gear and continues to have harsh downshift, clunking noises, and jerking movement when going into gear causing the vehicle to jump forward when braking. This action is putting others at risk of injury/death in the event the transmission fails and is unable to change gear. No warning lamps messages or have appeared. Problems first started to appear within the first six months of purchase date [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581890April 9, 2024
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY, WHEELS
The contact owns a 2022 Ford F-150. The contact stated that while driving at various speeds and turning, there was an abnormal sound coming from the front end. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the integrated wheel end needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581791April 8, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
The contact owns a 2022 Ford F-150. The contact stated that while attempting to fuel and charge the vehicle, the charging port door failed to open. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581482April 6, 2024
UNKNOWN OR OTHER
The display screen went black. Without it there is no back up camera ( and many other features). This is a king cab long bed. Very dangerous to drive without these important safety features working properly. The dealer says it is a “common problem”. It is a $1500 repair if it were not still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581317April 5, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed and towing a camper, the vehicle made a shuddering sound and failed to accelerate while depressing the accelerator pedal. The contact was unsure what warning lights were illuminated. The vehicle was towed to the dealer and the contact was informed that there was a recall related to the failure. The dealer replaced the rear axle hub and seals. The contact stated on another occasion while driving at an undisclosed speed, unknown warning lights illuminated, and the vehicle was taken to the dealer for diagnostic testing. The dealer replaced the rear wheel speed sensor. The vehicle was returned to the contact, and the contact stated that the vehicle failed to drive or reverse as needed. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the failure was related to the recall. The vehicle was not repaired, and the contact stated that the warranty was used to repair the vehicle two times to repair the rear axle; however, the failure persisted. The manufacturer was made aware of the issue. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580226March 30, 2024
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
-The surround sound speaker system has produced a load popping sound as if being struck by lightning on several occasions upon starting the truck. It is extremely loud and normally goes away after a few seconds. The most recent incident occurred while I was driving and did not stop for several minutes. It is as if the radio is turned to it's highest volume and produces an electrical static sound. I had to return to my home and shut the truck off to stop the sound. I restarted the truck twice and the sound started again each time. -This is a tremendous saftey issue as the shock of the sound is very frightening and could cause someone to lose control of the truck. In addition, the sound is so loud that I was unable to hear any outside sounds or sirens. It could cause hearing damage as well. -It is a very sporadic issue and until my most recent incident, only occurred upon starting the truck. It's very difficult to replicate with the dealer, but I understand this is happening with many owners of Ford F150's. -The vehicle has not been inspected for this specific issue. Normal maintenance has been followed and there has been nothing to indicate this is an issue. -No warning lights, but there may be a connection with the software updates. This is pure speculation, but it seems to occur when Ford pushes a software update to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580251March 30, 2024
UNKNOWN OR OTHER, WHEELS
We have been stranded twice for the recall issued in late January 2024, for the rear axle. The truck is currently at the 5th dealership since January2024. The truck is not driveable and Ford still does not have a way to fix the issue. We are having the axle replaced for the second time by a Ford dealership, with no assurance that they have determined how to solve the problem. We picked the truck up from the last axle repair on 2-21-24. We had a rear wheel sensor issue on 3-6-24, after driving less than 1000 miles. On 3-28-24, the axle defect occurred again. The truck was towed again. The Ford website says they do not yet have a solution, yet their certified mechanics continue to “fix” the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579386March 25, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The dash screen where you can see speed fails. Towing required. Fixes itself hours later. Happen repeatedly. Dealer says no error codes, as if it never happened!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579403March 25, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
I am having multiple electrical glitches with the vehicle. While I was in bluecruise the self driving mode the vehicle warned me to take control and when I did the vehicle was stuck in a loop on the highway with notifications alarms. I was able to take a video one of the times. I took it to the ford dealer and they said they needed me to bring it back when an engineer was available. While waiting to go back had another serious issue with the head unit/audio system when I started up the vehicle. Ear damaging sounds came on and I lost control of the head unit. Shut the truck off and turned it back on and the ear piercing noises persisted. I made a video of this too. My head unit randomly reboots while driving the vehicle. Went back to ford and they did an update instead of having engineers diagnose the problem. Audio system still doesn’t work right and I think it is damaged from the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579374March 25, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to shift into reverse. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jumped forward and there was an abnormal sound coming from the rear axle. The vehicle was taken to the dealer several times. However only a temporary repair was provided. The failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578874March 22, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
This 2021 F150 is equipped with Ford BlueCruise. More than one time the truck has tried to leave the road while engaged. It also has a very dangerous trait - when the BlueCruise is active and the system wants the driver to take control, THE AMOUNT OF FORCE IT TAKES TO TAKE CONTROL OF THE STEERING WHEEL OFTEN CAUSES THE TRUCK TO SWIRVE TO ANOTHER LANE OF TRAFFIC. THIS IS A HUGE SAFTEY CONCERN and has caused many near miss accidents at high speed, for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578691March 21, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Ford F-150. The contact stated that the display screen would display black and reboot itself before restarting. In addition, while driving the vehicle the rearview camera image remained on while driving forward. The vehicle was taken to the dealer where it was diagnosed that the APIM (Accessory Protocol Interface Module) needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The failure mileage was approximately 27,275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577699March 15, 2024
ELECTRICAL SYSTEM
Component: The optional "Pro Power Onboard" system reports detecting a ground fault on the center infotainment screen when executing the onboard test function on the same screen or when plugging in a standard electrical outlet tester unit. The outlet tester reports the ground and hot wires are reversed when plugged into any outlet on the vehicle. Safety: My safety has not yet been impacted, however as the system states a ground fault was detected, there is a potential short in the vehicle's electrical systems that could cause damage to more critical components. Reproduced: The first dealership the vehicle was taken to refused to inspect the problem. They plugged devices into the outlets on the vehicle that did not have ground pins on their plugs (a phone charger and a vacuum cleaner) and both operated normally. Inspected: I have an active case file open with the manufacturer to attempt to resolve the issue. The case was opened after the first dealership failed to acknowledge the issue with the vehicle. Other: There were no warning lamps or other messages prior to the problem. The first instance of the message occurred while driving with no outlets were in use. The vehicle does not produce any DTC codes at time of writing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577514March 15, 2024
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Loud, oscillating static through speakers when starting vehicle. Measured at 106db. Audio controls non-responsive. Shutting off vehicle and opening door eventually caused it to stop. Resumed again when restarting vehicle. Eventually stopped after letting it sit 30 minutes. This is extremely dangerous. Not only is this a level that can lead to hearing damage, but if this happened while driving, it could easily result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577321March 14, 2024
EXTERIOR LIGHTING
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V418000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate light bar had failed to illuminate. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577379March 14, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
While in Adaptive Cruise and self driving the Lightening, dangrously crosses lines and rides too close to the right side. This results in other drivers actively swerving off the road to avoid a collision as well as intervention by me. I have videos of all of the following occurring while operating the vehicle: 1. Riding and crossing the right line (white and dotted when passing) 2. Vehicle crossing the double center lines into oncoming traffic 3. Watch the road warning and cancelling of adaptive cruise even when I show I AM WATCHING THE ROAD I have videos of the activity the truck is experiencing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577374March 14, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
After a recurring dashboard alert to tell me that front sensors and rear braking were offline, I took the vehicle for warranty repair. The Ford dealer indicated that the repair would cost $519, because it was a wiring failure and not a failure in a part. According to the service advisor, the failure is a common failure that occurs at a tee where the wiring branches to a sensor just behind the rear bumper. He said that it is not covered by Ford's "bumper to bumper" warranty because it's a wiring failure and not a part failure (although the subject wiring harness does carry a Ford part number). Since my 2022 truck had only about 14,000 miles and had been lightly used (no off-road use), I balked at the notion that it should not be Ford's responsibility to replace the wiring harness. I paid only the diagnosis fee ($155) and took the truck home. On investigation, I found the harness and sensor wire he described to be easily accessible and easily damaged by any sort of road debris. I also found the wiring from the harness to the sensor to be unsupported, leading me to conclude that resonance due to normal road vibrations could have led to metal fatigue in the wire. It's my view that Ford's conclusion that this is normal wear and tear on a truck is ludicrous. I expressed this view in a letter to Ford's Consumer Relationship Center, but the response was simply to back the dealer's determination. They did provide the option to seek a second dealer opinion, but my concern is more about the long-term vulnerability as I am capable of repairing or replacing the harness myself. It's my conclusion that the joint should be shielded from road hazards and the wires to the sensors should be separately supported to reduce stress on the joint in the harness. My belief that this is a matter for NHTSB is based on the fact that the harness failure compromises rear emergency braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577216March 13, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
As vehicle is downshifting there is sometimes a slight jerking or hard jerking associated when doing so. This happens a lot also when letting up off of the accelerator or slightly riding the accelerator for example is slow moving traffic. This is a significant jerking, not a smooth jerking when switching gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576037March 7, 2024
ENGINE
After coasting or turning I lose all ability to accelerate for a short period of time. When trying to merge the truck fails to speed up causing a dangerous situation where traffic jams up behind you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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