Ford F-150 Complaints (2004)

2,029 consumer complaints on file.

#10412416July 15, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING 40 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE EXCESSIVELY AND HE WAS UNABLE TO CONTINUE TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS INSPECTED. THE DEALER INFORMED THE CONTACT THAT THE TIMING BELT TENSION WAS FRACTURED AND THAT HE NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412409July 15, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL * THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE TRYING TO CLOSE THE POWER WINDOW, HE HEARD A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR PANEL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OF THE FOUR WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CABLES AND THE ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 9/13/11 *CN THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 09/30/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413083July 15, 2011
POWER TRAIN:DRIVELINE
STARTED TO NOTICE SHAKING WHEN TURNING TO RIGHT, THEN LEFT AND AS SOON AS I STARTED TO MOVE FORWARD. THIS IS THE THIRD TIME I HAVE HAD THIS FAILURE AND EACH TIME THE DEALER HAS REPLACED THE REAR END CUTCHES AND ALL BEARINGS IN THE REAR END HOUSING. THE LAST TIME IT TOTALED OVER $900.00 AND 17,000 MILES AFTER IT IS HAPPENING AGAIN. THIS IS APPARANTY A COMMON PROBLEM SINCE THE DEALERS STOCK AL REQUIRED PARTS AND ARE NOT UNAWARE OF THIS FAIURE. I HAVE HAD THIS SAME FAIURE HAPPEN 3 TIMES IN 70,000 MILES AND THE MORE PEOPLE I TALK TO THE MORE I FIND THAT MOST HAVE HAD AT LEAST 1 FAIURE. FORD NEEDS TO STEP UP AND CORRECT A PROBLEM THAT EXISTS YET TODAY IN 2011 MODELS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412302July 14, 2011
VEHICLE SPEED CONTROL
AS I WAS PARKING MY F150 I PUT MY FOOT ON THE BRAKE AND THE CAR BEGAN TO ACCELERATE ON ITS ON. I APPLIED FULL FORCE ON THE BRAKES BUT THE TRUCK CONTINUED TO ACCELERATE. I QUICKLY PUT THE CAR IN PARK AND SHUT IT OFF SO IT WOULD NOT HIT THE CAR IN FRONT OF ME. ABOUT AN HOUR LATER I RESTARTED THE TRUCK AND DROVE HOME FINE. THIS ALSO HAPPENED ONCE ABOUT 3 YEARS AGO, AS I WAS APPROACHING A STOP SIGN. THE GARAGE FOUND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411999July 12, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 FORD F150 SD. THE CONTACT STATED THAT ALL FOUR OF THE WINDOW REGULATORS FAILED, CAUSING THE WINDOWS TO BECOME LODGED INTO THE DOOR PANEL. THE DEALER WAS CONTACTED WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 176,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410649July 6, 2011
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT WAS ATTEMPTING TO CLOSE THE DRIVER SIDE WINDOW WHEN THE WINDOW FAILED AND FELL INTO THE DOOR PANEL. THE WINDOW WAS INOPERABLE AND THE CONTACT WAS ADVISED BY THE DEALER THAT THE PLASTIC REGULATOR HAD CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000. THE VEHICLE WAS REPAIRED JULY 6,2011. UPDATED 08/31/2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410743July 6, 2011
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT WAS DRIVING 50 MPH WHEN HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE CONTACT. THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED A FRACTURED DISC IN HIS BACK. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BUT CAUGHT ON FIRE WHILE IN TOW. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE BUT ADVISED THAT THEY WERE UNABLE TO ASSIST. A POLICE REPORT WAS AVAILABLE. THE FAILURE MILEAGE WAS 135,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10410409July 4, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
WINDOW REGULATOR ON 2004 F 150 LARIAT DRIVERS DOOR BROKE ALLOWING THE WINDOW TO DROP SCARING ME SO BAD THAT I WENT OFF THE ROAD JUST MISSING CRASHING INTO SEVERAL TREES. IT SOUNDED LIKE SOMEONE HAD SHOT OUT MY WINDOW, WHILE I WAS DRIVING IN A THUNDER STORM. THE ROADS WERE WET, BUT THERE WAS KNOW WARNING WHEN THE WINDOWBROKE, THEN I WAS GETTING HIT IN THE FACE WITH RAIN IT FELT LIKE GLASS HITTING ME IN THE FACE. THIS SHOULD BE A RECALL BY FORD, I HAVE RESEARCH THIS PROBLEM AND HAVE FOUND IT TO BE MASSIVE IN NUMBERS WITH A BIG EXPENSE TO FORD CUSTOMERS. THIS MANY CASES SEEMS MORE THAN JUST A FLUKE INCIDENT. THIS SHOULD BE LOOKED INTO, I'M SO LUCKY TO BE HERE NOW I JUST MISSED THOSE TREES AND MY WIFE IS NOW SCARED THAT IT MAY HAPPEN TO ONE OF MY OTHER REMAINING WINDOWS AND DOES NOT WANT TO RIDE WITH ME ANYMORE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411149July 2, 2011
UNKNOWN OR OTHER
THE LEFT REAR WINDOW, RIGHT REAR WINDOW, RIGHT FRONT WINDOW ABRUPTLY DROPPED INTO THE DOOR CAVITY. THE SERVICE CENTER AT THE FORD DEALER INFORMED ME THAT THE CAUSE OF THE MALFUNCTION IS FAILURE OF THE WINDOW REGULATORS ON ALL THREE DOORS. ACCORDING TO THE FORD DEALERSHIP SERVICE CENTER AND MY OWN INVESTIGATION IT APPEARS THAT THE WINDOW REGULATORS ON THE 2004 FORD F1 50 PICKUP TRUCKS ARE DEFECTIVE. FORD MOTOR COMPANY ACKNOWLEDGES THAT THE WINDOW REGULATORS ON THE 2004 F150 PICKUP TRUCK ARE INDEED DEFECTIVE BUT THEY ARE UNWILLING TO RECALL AND REPLACE THE DEFECTIVE PART UNLESS YOUR ORGANIZATION ORDERS THE RECALL. SEARCHING THE INTERNET I HAVE COME ACROSS SCORES OF OTHER FORD OWNERS WITH THE SAME PROBLEM. THERE HAVE BEEN NUMEROUS REQUESTS FOR FORD MOTOR COMPANY TO RECALL THESE VEHICLES AND REPLACE THE DEFECTIVE WINDOW REGULATORS. ALTHOUGH FORD MOTOR COMPANY DOES NOT FEEL THAT THIS IS A SAFETY ISSUE WE FORD OWNERS DO FEEL THAT IT IS. DRIVING AT 65 TO 70 MILES AN HOUR AND THREE WINDOWS ABRUPTLY DROP INTO THE CAVITY OF THE DOOR IT COULD AND PROBABLY AS BEEN THE CAUSE OF ACCIDENTS. WE URGE YOU TO PETITION FORD MOTOR COMPANY TO RECALL THE 2004 THROUGH 2006 FORD F1 50 PICKUP TRUCK AND REPLACE THE MANUFACTURERS DEFECTIVE WINDOW REGULATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409350June 29, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW STARTED MAKING NOISE WHILE ROLLING UP AND DOWN AND SEEMED LIKE IT WAS COMING OFF THE TRACK.. WHILE DRIVING DOWN THE ROAD THE WINDOW FELL COMPLETELY IN THE DOOR. WE REPLACED THE WINDOW REGULATOR AND SEEMS TO WORK FINE, UNTIL 3 MONTHS LATER ANOTHER WINDOW DID THE SAME THING. I CANNOT AFFORD TO KEEP REPLACING THE SAME PART ON MY TRUCK WHEN THERE ARE OBVIOUSLY DEFECTS IN THE PARTS. I SEE MANY OTHER FORD OWNERS WITH THE SAME PROBLEM AND THINK THAT SOMETHING NEEDS TO BE DONE! GOD FORBID THE WINDOW SHATTER WHILE MY CHILDREN ARE IN THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409728June 28, 2011
ENGINE AND ENGINE COOLING:ENGINE
S10 APPROPRIATE HANDLING- LETTER FROM DOJ FORWARDING A LETTER FROM RE HIS 2004 FORD F-150 *TGW THE CONSUMER STATED THE DEALER BOTCHED THE SPARK PLUGS REPLACEMENT, AND NOW THE COST TO REPLACE ALL EIGHT SPARK PLUGS IS $2200 WHEN HE WAS ORIGINALLY QUOTED A PRICE OF $335. *JB THE DEALER INFORMED THE CONSUMER THE SPARK PLUGS WERE DIFFICULT TO REPLACE AND NEEDED EXTRA CARE AND A SPECIAL SOLVENT. UPDATED 07/19/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409036June 27, 2011
AIR BAGS:FRONTAL
SUBJECT: RECALL - FORD TRUCK 2004 F- 150, RECALL #: 11S18 DEAR ADMINISTRATOR: ON MAY, 20, 2011. I RECEIVED A LETTER FROM FORD COMPANY ABOUT THE RECALL MENTIONED ABOVE. FOR THE RECORD I TRIED TO SET UP AN APPOINTMENT TO HAVE IT FIXED, I CALLED TWO DIFFERENT DEALERS AND BOTH SAID THEY ARE WAITING ON FORD TO SEND THE PART AND THAT THEY HAVE LOTS OF PEOPLE WAITING FOR THAT PART . MY NAME AND PHONE NUMBER WAS GIVEN TO BOTH DEALERS THEY MENTIONED THAT THEY WILL CALL ME WHEN THE PART IS IN. IT'S BEEN OVER A MONTH I HAVE NOT HEARD ANYTHING YET, THE REASON I AM WRITING IS TO HAVE IT ON RECORD THAT I TRIED TO FIX IT. 1-DEALER CALLED: DON DAVIS FORD, ARLINGTON, TEXAS 817-588-544 . TALKED TO PERSONS[XXX], ON (5/24/11, THEN ON 5/31/11, THEN ON 6/7/11. 2- DEALER CALLED: GRAND PRAIRIE FORD, GRAND PRAIRIE, TEXAS 972-352-8000. TALKED TO A LADY THAT ANSWERED THE PHONE. ON 6/13/11. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408960June 26, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, EQUIPMENT:ELECTRICAL
2004 FORD F150. I HAVE ALREADY FILED A COMPLAINT. THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER, TO HAVE THE RECALL PERFORMED, THE DEALER INFORMED HIM, THERE WERE NO PARTS AVAILABLE. UPDATED IVOQ 06/30/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408612June 23, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND CONTACT THE DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THAT DUE TO THE TSUNAMI IN JAPAN, THE RECALL REPAIRS WERE HALTED AND COULD NOT PROVIDE AN ESTIMATE TIME IN WHICH THE RECALL WOULD PERSIST. THE VEHICLE WAS NOT REPAIRED UNDER RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408662June 23, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE WINDOW TRACK INSIDE THE DOOR NEEDED TO BE REPLACED. THE FAILURE LATER RECURRED ON THE FRONT PASSENGER SIDE WINDOW AND REAR DRIVER SIDE WINDOW. THE FRONT DRIVER AND PASSENGER SIDE WINDOW TRACKS WERE REPLACED. THE REAR DRIVER SIDE WINDOW TRACKS WERE NOT REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408442June 22, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER A PROFESSIONAL BASEBALL GAME.. I WALKED BACK TO MY TRUCK IN A HUGE PARKING LOT TO FIND MY RIGHT REAR WINDOW DOWN. MY FIRST THOUGHT WAS MY TRUCK WAS BROKEN IN TO.. BUT AFTER LOOKING AROUND, I FIND THAT MY WINDOW REGULATOR BROKE "AGAIN"!! THIS IS THE THIRD WINDOW THAT HAS DONE THIS!! I NEVER EVEN ROLL THE BACK WINDOW DOWN SO IT CANT BE FROM ABUSING THE HARDWARE.. FORD NEEDS TO DO SOMETHING ABOUT THIS SOO!! MY BROTHER HAS THE SAME YEAR TRUCK AND HE HAD TWO WINDOW REGULATORS GO OUT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407482June 20, 2011
STEERING
TL*THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THE BOLT IN THE STEERING BOX WAS BROKEN AND CAUSED THE STEERING WHEEL TO BECOME VERY TIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK TO HIS HOME THEN TO THE DEALER WHO CONFIRMED ONE OF THE BOLTS IN THE STEERING BOX WERE BROKEN. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407431June 19, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE I WAS DRIVING, THE REAR DRIVERS SIDE WINDOW MADE A LOUD POP AND THE WINDOW JUST FELL DOWN. THE WINDOW WILL NOT GO BACK UP. IT IS STUCK DOWN. I COULD NOT FIND ANY RECALL ON THE WINDOW BUT GOOGLED AND FOUND THAT IS A PROBLEM FOR A LOT OF FORD F150 OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407346June 18, 2011
AIR BAGS:FRONTAL
I OWN A 2004 FORD F-150 TRUCK. 3 WEEKS AGO, I RECEIVED A RECALL NOTICE #11S18 FROM FORD MOTOR CO,EXPLAINING THAT A DEFECT WITH THE WIRING HARNESS COULD CAUSE THE DRIVER'S SIDE AIRBAG TO SPONTANEOUS INFLATE WHILE DRIVING. I CALLED THE DEALER, SHEEHY FORD OF WARRENTON, VA. TO SCHEDULE SERVICE TO ADDRESS THE HAZARD, BUT THEY SAID FORD "HAD UNDERESTIMATED DEMAND ON THE RECALL" AND THEY DIDN'T HAVE "THE NECCESSARY PARTS" TO FIX MY VEHICLE, AND TO CALL BACK "IN A COUPLE OF DAYS." THAT'S BEEN THEIR RESPONSE NOW FOR 3 WEEKS. THE LETTER FROM FORD STRESSES THE POTENTIAL DANGER OF MY VEHICLE'S DEFECT, BUT THE DEALER IS SUGGESTING FORD SENT OUT LETTERS AND ALERTED PEOPLE TO THE PROBLEM WITHOUT PRODUCING ENOUGH REPLACEMENT PARTS TO FIX IT. THE SITUATION IS NOT BEING HANDLED PROPERLY. 3 WEEKS AFTER RECEIVING A RECALL LETTER, MY DEALER HAS YET TO ACT, AND NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407300June 17, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 FORD F150. WHILE DRIVING APPROXIMATELY 35 MPH ENTERING A RAMP, THE CONTACT CRASHED INTO THE PROCEEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED AN INJURY TO THE HEAD AND SUSTAINED MINOR BODY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN IMPOUND FACILITY. THE CONTACT EXPERIENCED THE CONSEQUENCE OF THE RECALL BEFORE RECEIVING THE RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER WAS 11V107000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATER MODULE). THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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