Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11625724November 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My rear passenger side window will not go back up. It is constantly receiving power to pull the roll the window down. This is a known problem in the community. If you visit any Ford F-150, Explorer, or Maverick forum, there are post about work arounds on how to get the window up and temporarily get the window to stay up until the part comes in to repair it the correct way. Many of the people are posting that it is a known problem and the Dealerships are just "Yeah, we know, the parts are on back order, we can get you scheduled when it comes in". My argument is that if it is a known issue, why is the Manufacturer waiting until the owner reports it to perform the repair. Especially, because due to the constant power being applied, it could burn up the power window motor, safety interlocks for auto up/down, or if the materials get too hot eventually causing other electrical issues. From what I have found online it appears to be a known problem affecting mainly 2021-2022 year model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625075November 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE
At idle, the vehicle will shutter and idle rough, nearly stalling in traffic. I have taken it to the dealership twice to two separate dealerships and it's under factory warranty and they have no repair or fix for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623780November 6, 2024
SUSPENSION, STRUCTURE:BODY, STEERING
The structural integrity of the hood and front bumper failed due to unsafe modifications performed by Rocky Ridge and endorsed by Ford Motor Company. The hood's structural reinforcements and crush zones were cut to fit a hood scoop, and sections of the front bumper were removed, compromising crashworthiness. The vehicle is available for inspection upon request and I have documented with images. The modifications to the hood and front bumper compromised the vehicle’s crashworthiness, potentially increasing the risk of severe injury or death in a collision. The removal of structural reinforcements and crush zones on both components prevents them from functioning as designed to absorb and distribute impact forces during a crash, endangering all occupants of the vehicle. The problem has been confirmed by an independent collision repair center, a Ford Certified Collision Center and my insurance company USAA. Both parties have stated that the modifications to the hood and bumper are unsafe, and the insurance company has refused to authorize repairs that replicate the original modifications due to safety concerns. The vehicle has been inspected by my insurance company and a collision repair center. Both confirmed the safety concerns resulting from the modifications and highlighted that the affected components cannot be repaired or replaced without compromising safety. Images were provided to Ford Motor Company and inspected by Ford Collision Center Manager. There were no warning lamps, messages, or other visible symptoms of the problem prior to the discovery of the modifications during a repair process. Ford Positon Statements and On Target Tech Bulitens prohibit these types of modifications and were violated, then conceled so that the consumer would not be able to see them unless in an accident. Ford is citing that the time frame exceeds 24 months so there is nothing that they are willing to do about it. This is a failure to warn and product defect that impacts safety.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11622934October 31, 2024
POWER TRAIN
PASSENGER SIDE REAR AXLE BOLT BROKE. Ford says the broken bolt could result in loss of drive power putting drivers or others at risk. Local Ford dealer confirmed axle failure and asked me to not drive the vehicle until they could get a replacement axle assembly installed which could take 1-4 weeks. There were no warning lamps or messages. I thought I could hear an unusual sound from the rear of the vehicle. The unusual sound occurred at around 57000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622430October 29, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The main dashboard screen either works delayed after starting, and also unknowingly screen freezes. Have ALMOST backed up into another vehicle not knowing screen was frozen, have been into shop 4 times for repair and NOT ONCE has been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620661October 18, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Three warnings light up: Antilock Brake Fault, Hill Start Assist Warning, and Pre-Collision Assist Not Available. Brakes failed. I was fortunate that no one was in front of me but the truck barely stopped. Took full pedal to the floor to force lockup. I am filing the matter as it does appear to be a frequently occurring concern in 2021 and 2022 models based on what I have read to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619490October 12, 2024
VISIBILITY/WIPER
Within first two months of ownership of new F-150 Lightning, we found the windshield is covered by or contains in its lamination far too many tiny bright dots, specks, or tiny pin point bubbles (say, on average, less than 1/4" apart) that appear and cause glare when the sun shines almost directly through them. This glare from the tiny defects makes it hard to see the full road, especially when the sun is low. I assume it is a manufacturing defect. Reported to Ford Dealer back in December, 2022, but they never responded to me. And after windshield glass was replaced due to a rock hit with OEM glass, it has the same sun glare with the tiny bubbles, so manufacturing is consistently bad? I think this could be a recall situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619394October 11, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH at midnight, there was an abnormally loud grinding and clunking sound coming from the rear of the vehicle. The contact was able to veer to the side of the road. The contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was towed to the nearest dealer, where it was diagnosed that the rear axle hub bolt had fractured, causing the rear axle to be damaged. The dealer determined that the rear axle assembly and the rear axle hub bolt needed to be replaced. Additionally, the dealer determined that the failure was related to NHTSA Campaign Number: 23V896000(Power Train); however, the part to do the recall repair was not yet available. The dealer sent a diagnostic report to the manufacturer and ordered the same parts for the repair. The vehicle was not repaired. The contact notified the manufacturer of the failure and a case was opened. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619000October 9, 2024
POWER TRAIN
The slip yoke on the driveshaft was under-lubricated from the factory. It is an issue that is common to F150 trucks. I believe that the failure of this component could lead to damage to the differential or driveshaft, which, if either component fails, could be a safety issue. My biggest concern is that this issue seems to be fairly common, and I am unsure if it has been investigated to determine if a recall is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618845October 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle went into sleep mode. The error message was displayed that the battery was low. While opening the door at night, there were no interior lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was working as designed. The dealer tested the battery and determined that the battery was working as designed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another local dealer and the NHTSA Hotline. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618062October 4, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, an abnormal fume leaked into the interior of the cabin from the catalytic converter. In addition, upon further inspection, the contact noticed an unknown leak from the exhaust gasket. The contact sustained headaches however medical attention was not sought. The vehicle was taken to a local dealer where it was diagnosed that the suspension, driveshaft, and other unknown repairs were needed. The contact was advised by the local dealer that the failure was related to an unknown TSB. The vehicle was repaired however, the failures reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11617980October 3, 2024
EXTERIOR LIGHTING
Factory LED day light running lamps on driver and passenger head lights went out and there is no way to replace them without changing out the entire headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617278September 30, 2024
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
VIN: [XXX] NHTSA recall number: 23V41800 Manufacturer recall number: 23S30 My car has a current NHTSA, I have scheduled over 5 appointments to have Ford address the reverse lightbar replaced. And all 5 appointments have been unsuccessful at replacing the light since [XXX]. It is now October 2024, over 17 months since the NHTSA recall from June 2023. As of the date of this letter, my next appointment is schedule for [XXX], once again I called Colonial Ford dealership in Plymouth, Massachusetts to confirm my lightbar is available and the service advisor told me it is not in stock, and rescheduled me to [XXX]. This letter pursues, after several failed appointment and long wait times waiting to hear the part is on backorder for the last year. I am attaching proof all appointments and phone calls, and email notices of scheduled appointments, but were unsuccessful since the part is not in at the dealership. Over the course of the last year, I have called monthly and after receiving email and recall notices, and to no avail, each time I am told the part is on backorder and to call back. I continue to have problems with my taillight flickering, and problems with my reverse light for the last six months, recently a few weeks ago, I was given a warning by Plymouth Police Department in Massachusetts. I explained and showed proof of the recall. I have patiently waited since I keep thinking it will be here next month, well it is now almost 1.5 years later and the part is still on “backorder”. Patiently waiting is now a safety issue. I have explained to the service advisor that my car detects an accident collision because of the faulty light and Ford has failed to promptly address and replace the tail light. Please see Ford attached invoices addressing the Collision Detection malfunctioning from November 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617292September 30, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
Loss of Acceleration in 2022 Ford F-150 PowerBoost Hybrid I am writing to report a safety issue with my 2022 Ford F-150 PowerBoost Hybrid, which has been experiencing acceleration lag and loss of power during regular driving conditions. Component/System that Failed: The powertrain system, specifically related to the integration between the electric motor and gasoline engine, appears to be malfunctioning. This issue primarily affects the vehicle's ability to accelerate after a stop or during turns. Safety Risk: The loss of acceleration poses a significant safety risk to both myself and others on the road. The delay in throttle response has caused the truck to remain in a low gear for several seconds, even with the accelerator fully pressed. This issue has occurred while merging onto highways, when moving through intersections, where quick acceleration is necessary to avoid collisions and a simply stop signs taking a turn where I'm not able to accelerate after. The delay increases the likelihood of rear-end collisions and creates dangerous situations, especially in heavy traffic. The problem has been reproduced by a dealer and many other owners have reported the same issue. I'm hoping that Ford has releases Powertrain Control Module (PCM) update aimed at addressing this, but the issue persists for many, including myself after recent PCM updates. The vehicle has been formally inspected by my local Ford dealership. They will be applying a PCM update on 10/10/2024. There were no warning lamps or error messages that appeared before or during the incidents. The problem occurs unexpectedly, usually when I press the accelerator, particularly in Eco or Normal driving modes. The issue has been less frequent in Sport and Tow/Haul modes, but this results in increased fuel consumption, which negates the advantages of the hybrid system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615899September 23, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
When traveling at low speeds, 10-15 mph, and coasting (no accelerator input) then pressing the accelerator there is no response. The engine will not rev up and the truck will not accelerate for a good 6-8 seconds. It happens usually in parking lots or when making low speed turns onto street intersections or pulling out of driveways. This is dangerous, as pulling in front of traffic then having no acceleration for several seconds could cause a rear-ending accident. It also happens often when going over steep small speed bumps in the parking garage at my office. It's very annoying and in some situations very dangerous. This has been happening since I bought the truck in January 2023. It is now Sept 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616044September 23, 2024
UNKNOWN OR OTHER
I have a 2022 F-150 STX 4x4 with 47000 miles. It has been making a strange creaking/clicking/popping noise from the rear diff/axles when slowing to a stopped position and when accelerating from a stopped position. It is present during all drives. I am concerned that it within the drivetrain which gives me concern that it could cause to the vehicle and or passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615883September 23, 2024
POWER TRAIN, VISIBILITY/WIPER
My vehicle had a wiper motor recall that came out when I bought it. I had to wait 2 years for parts and I had it done in May of this year. Vehicle harldy sees any rain so the wipers have only been used a few times since then. Well today I was driving and it started to rain and the wipers wouldn't turn on. What's the point of a recall if they are just going to install more defective parts. Sad part is the original wiper motor worked with no problems. Also this engine has cylinder deactivation on it and is operating when it isn't suppose to. So if I'm accelerating from a dead stop it turns on cylinder deactivation and I loose power and acceleration. The ford dealers and ford customer service people don't care I have an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615741September 21, 2024
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
I have a 2022 Ford F-150 Platinum with B&O Sound system. Yesterday, while driving I experienced a loud boom followed by loud staticky crackling sounds coming from the sound system. I thought I had been hit by another vehicle or somebody had thrown something at the car. I stopped immediately to see if glass was broken and got out of vehicle for fear it was going to burn or blow up. The crackling sound continued even after turning off the sound system and turning off the vehicle. The crackling continued for approximately 30 minutes. This morning, I started the car and the crackling sound was not present. This is a safety issue because it caused me to be alarmed and behave in abrupt manner to get out of the car, and may have even caused hearing damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615459September 19, 2024
POWER TRAIN
Driving into the office today I was stopped at a stoplight. When it turned green I started to accelerate when a error came up on the screen saying the vehicle needed to be serviced immediately and the vehicle reduced power (<15 mph) in the middle of a busy road with a speed limit of 55 mph. In the FordPass App I got a message saying "Powertrain Malfunction/Reduced Power" What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain How was your safety or the safety of others put at risk? Yes, I was unable to go faster then 15 mph in a 55 mph zone while trying to move the vehicle to the side of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? There are over 600 incidents reported of this problem by other F150 Lightning Owners in [XXX] that are compiled in the attached spreadsheet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps/messages were on before the failure happened. I bought the pickup used last Friday and the problem happened today for the first time after putting more then 500 miles on it this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614593September 14, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 14 September, at approximately 11am, I rear ended another vehicle a Honda Pilot. I anticipated the vehicle in front of me pulling out into the intersection and took my eyes off that vehicle to look at vehicles approaching from my left. The vehicle in front of me stopped and I hit them moving less than 10 mph. The airbags didn't deploy and the people in both vehicles were fine. However, my 2022 Ford F-150 Platinum is equipped with emergency braking and pre-collision safety features. They did not engage and I hit the vehicle. People cannot rely on these systems protecting them.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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