Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11609114August 17, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was in an accident and the automatic braking sensor did not kick in even though there was a vehicle directly in front of me. As a result, my collision warning never sounded and the active braking feature of my vehicle never engaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609017August 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from underneath the vehicle. The check brake emergency warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607849August 11, 2024
POWER TRAIN
At about 32k miles the transmission quit working properly. It would go into neutral randomly and then slam back in gear. Took it to Ford and they did a warranty TSB repair. Then at 54k it started doing it again almost causing me to be in a collision with on coming traffic. Once again Ford performed a warranty TSB repair. Just got it back and it still doesn't work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607196August 8, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The contact owns a 2020 Ford F-150. The contact stated that the seal underneath the vehicle was fractured nearby the exhaust. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606714August 6, 2024
AIR BAGS
The contact owns a 2020 Ford F-150. The contact stated that the front driver’s side air bag cover was cracked along the seem of the steering wheel. The contact stated that the horn was honked, and the front driver’s side air bag cover fractured. No warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606773August 6, 2024
VISIBILITY, BACK OVER PREVENTION
The contact owns a 2020 Ford F-150. The contact stated that the back-up camera failed to operate as needed. There was no warning light illuminated. The contact stated that the failure first started as a distorted image on the screen; however, over time, the screen would appear completely blank. The dealer was notified about the failure and referred the contact to the NHTSA Hotline to file a complaint. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606376August 4, 2024
ENGINE
When I went to do my 5,000 mile oil change at 91,000 miles; my dipstick was completely dry. After some research, I found that there is a TB on this issue, but I have to pay to have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606069August 2, 2024
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact used a scanner to diagnose the vehicle and retrieved information showed that the catalytic convertor and Oxygen sensors needed to be replaced. The vehicle was taken to a dealer where the parts were replaced. Recently, the check engine warning light returned with an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer where it remained unrepaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605842August 1, 2024
ENGINE
The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605303July 30, 2024
UNKNOWN OR OTHER, POWER TRAIN
My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought it was a sensor for the brake area it was not taking so they tried again and it once again still said the same problem. They took a deeper look and checked all tires and came across the rear left side tire upon removing it they were shocked to see that the axel was riding only on the caliber, the lock that is supposed to be on the axel was there but just dangling it wasn’t properly on where it should have been. They let me know it’s something rare they don’t come across it was their first time and definitely could have been a safety issue and could have put my family and myself and other pedestrians around if my axel would have fallen off on the highway or anywhere. I was very concerned and do not feel my truck was put together properly. It’s only a 2020 and it’s my family vehicle it does not get driven heavy at all just for pleasure my axel should not be holding on by a string. People should feel confident in driving their vehicles. I have only had this truck for a year and a half it was bought at Shamaley Ford. I did report this incident to them but they don’t seem to care. I hope this will help anyone else having issues as I believe it could have been a major safely issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605156July 29, 2024
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving on several occasions at various speeds, the ABS and other unknown warning lights illuminated. The vehicle started jerking. The vehicle was not diagnosed or repaired. The contact stated while driving 4 MPH, there was an abnormal sound coming from underneath the vehicle and the vehicle started shaking violently. Additionally, the vehicle was unable to shift into reverse(R). The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604666July 26, 2024
BACK OVER PREVENTION, VISIBILITY
The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603962July 23, 2024
POWER TRAIN
While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and is a intermerminate problem and has been in shop before and reported numerous times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602650July 16, 2024
ELECTRICAL SYSTEM
DRIVER'S DOOR WON'T LOCK ANYMORE. IF YOU PUSH THE BOTTON DOWN TO LOCK YOUR TRUCK AND TRY TO UNLOCK WITH KEYFOB; THE PANIC SYSTEM GOES OFF. NO ACCIDENTS ON THIS TRUCK. JUST STOPPED WORKING. WHEN YOU ACCELERATE AND ALL OF YOUR LOCKS ARE SUPPOSED TO LOCK AND THE DRIVER'S SIDE JUST MAKES A NOISE AND DOES NOT LOCK. THIS IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602336July 15, 2024
POWER TRAIN, ENGINE
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601466July 12, 2024
POWER TRAIN
On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this could have resulted in a serious accident because of the speeds involved. The symptoms experienced in this 2020 F150 do seem similar to the recent recall of some 2014 F150s experiencing similar events
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600456July 9, 2024
VISIBILITY
The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600462July 9, 2024
VISIBILITY/WIPER
Rear window exploded, photos available. Possibly safety issue if adults or small children were in the back seat. Unknown. Has been inspected by auto glass repair shop. No warning lamps, messages, or other symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599524July 6, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning system has malfunctioned. Every time the engine is started the forward collision warning system comes on and says the system is not working and you must press the ok button twice to clear message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598667July 3, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle unexpectedly shifted from first to fourth gear, then back to first then to seventh gear, and back to fourth gear. The contact stated that while driving downhill and attempting to shift between gears, the contact had to shift between gears slowly and carefully or the transmission would shift independently. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150