Ford F-150 Complaints (2004)

2,029 consumer complaints on file.

#10447366February 10, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE NOTICED THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING AND A HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SPARK PLUGS HAD TO BE REPLACED. THE DEALER ATTEMPTED TO REMOVE THE SPARK PLUGS BUT ONE OF THE SPARK PLUGS WAS STUCK IN THE HEAD GASKET AND COULD NOT BE REMOVED; HOWEVER, THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447447February 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIOLENTLY SHAKE WHILE DRIVING 35 MPH. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT NOTICED THAT THE REAR DIFFERENTIAL FAILED. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446511February 7, 2012
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2004 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING WIRING HARNESS COULD CHAFE AND BREAK AND CAUSE THE AIRBAG TO DEPLOY *TGW THE CONSUMER STATED AFTER THE WIRING HARNESS WAS REPLACED UNDER THE RECALL, THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER RETURNED TO THE DEALER, WHERE IT WAS DISCOVERED THE AIR BAG CONTROL MODULE HAD FAILED. THE CONSUMER BELIEVED THE WIRING BREAKING AND SHORTING CAUSED THE MODULE TO FAIL. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY FOR THE MODULE EVEN THOUGH THE RECALL ITEM MAY HAVE CAUSED THE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446256February 2, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 45 MPH, THERE WAS A POPPING NOISE HEARD COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT A SPARK PLUG AND COIL PACK DETACHED FROM THEIR CYLINDER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TAKEN INTO THE DEALER WHERE THE FAILURE WAS DIAGNOSED. THE DEALER REPLACED THE SPARK PLUG AND COIL PACK, BUT THE FAILURE RECURRED. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446259February 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS HAVING UNRELATED REPAIRS PERFORMED BY AN AUTHORIZED DEALER, WHEN THE DEALER STATED THAT THE FRONT END COULD NOT BE ALIGNED PROPERLY BECAUSE THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446088February 1, 2012
SUSPENSION
WHILE MY TRUCK WAS BEING SERVICED, IT WAS BROUGHT TO MY ATTENTION THAT I HAD A BROKEN FRONT PASSENGER SIDE COIL SPRING. THEIR WAS A 2 INCH PIECE OF COIL SPRING HANGING ON BY THE PLASTIC COVERING OF THE SPRING. THE PIECE WAS CORRODED, WHICH TELLS ME THAT IT HAD BEEN BROKEN FOR SOME TIME. I HAVE NOTICED ONLINE THAT THIS IS NOT A UNCOMMON OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445878January 30, 2012
STRUCTURE:BODY
I AM THE OWNER OF A 2004 F-150. THIS IS MY FIFTH FORD PRODUCT ON A ROW, TWO OF THEM PURCHASED NEW. RECENTLY THE PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO SLIDE DOWN INTO THE DOOR. IN DECEMBER. I PURCHASED A REPLACEMENT REGULATOR/MOTOR ASSEMBLY AND JUST FINISHED THE INSTALLATION. WHEN I EXAMINED THE OLD UNIT I FOUND THE OPERATING CABLE INCORRECTLY SPOOLED ONTO THE PRIMARY PULLEY. WHEN THE CABLE OVERLAPPED ITSELF THE END PULLED OUT OF THE LIFTING BLOCK. WHEN I WAS SEARCHING FOR INFORMATION ABOUT THE REPLACEMENT PROCEDURE, I CAME ACROSS NUMEROUS WEBSITES DETAILING COMPLAINTS ABOUT THE FAILURE OF F150 WINDOW REGULATORS. THIS LEADS ME TO BELIEVE THAT THE PROBLEM IS DUE TO A FAULTY DESIGN AND SHOULD BE ADDRESSED BY FORD WITH A REDESIGNED PART AND A RECALL TO REPLACE EXISTING UNITS. I WILL BE CONTACTING MY CONGRESSMAN, ABOUT THIS EXPENSIVE AND ANNOYING DEFECT.WEBSITES DETAILING THE ISSUE ARE LISTED BELOW: HTTP://WWW.JEREBEASLEYREPORT.COM/2011/08/PROBLEMS-WITH-FORD-F-150-WINDOW-REGULATORS/ HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2005/WINDOWS_WINDSHIELD/POWER_WINDOW_REGULATOR_FAILURE.SHTML INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445671January 28, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN JUNE 2011, RIGHT PASSENGER WINDOW DROPPED INTO THE DOOR. HAD TO REPLACE WINDOW REGULATOR ASSEMBLY. THE SAME HAPPENED IN THE LEFT PASSENGER WINDOW IN OCTOBER 2011, AND THAT WINDOW REGULATOR HAD TO BE REPLACED. TOLD BY THE DEALER THAT THIS IS COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445551January 27, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 FORD F-150 EXTENDED CAB. THE CONTACT STATED AFTER CLEANING THE VEHICLE, IT FAILED TO START. A PRIVATE MECHANIC CONFIRMED THAT WATER ENTERED AN EXPOSED MODULE FOR THE FUEL PUMP AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444836January 23, 2012
POWER TRAIN, SUSPENSION, SERVICE BRAKES, HYDRAULIC
I'M DRIVING MY TRUCK WHEN ALL OF A SUDDEN IT WILL START VIBRATING HORRIBLY, LIKE DRIVING OVER A WASHBOARD TYPE OF ROAD. THE ONLY WAY TO GET IT TO STOP IS TO PULL OVER TO THE SIDE OF THE HIGHWAY, PUT IT IN PARK, WAIT, AND THEN TRY TO RESUME DRIVING. BUT THIS DOES NOT ALWAYS WORK. YOU SOMETIMES HAVE TO STOP AND CHANGE TO PARK, OR REVERSE, A COUPLE OF TIMES, BEFORE DRIVING AGAIN SO THAT THE VIBRATION GOES AWAY. I HAVE COMPLAINED ABOUT THIS BEFORE, AND I SEE HUNDREDS OF COMPLAINTS FOR THE SAME ISSUE ON "FORD OWNER WEBSITES", AND EVERYBODY IS PISSED. NOBODY CAN GET AN ANSWER FROM FORD SERVICE AS TO WHAT IS WRONG. MANY PEOPLE HAVE REPLACED MANY DIFFERENT THINGS (I.E. TRANSMISSION, CLUTCH PADS, BEARINGS, U-JOINTS, EMERGENCY BRAKE CABLE OR PADS), ALL TO NO AVAIL. THEY HAVE WASTED THEIR TIME AND MONEY, AND FORD REFUSES TO LIVE UP TO THIS AWFUL AND VERY DANGEROUS PROBLEM. APPARENTLY, FORD KNOWS THIS IS A BIG PROBLEM WITH 2004 F-150 TRUCKS, ESPECIALLY, BUT WILL NOT ACKNOWLEDGE IT. SOMEONE WROTE ON THE WEB THAT FORD KNOWS THEY HAD A RETOOLING PROBLEM WITH THESE TRUCKS, AND LET THE TRUCKS GO OUT FOR SALE ANYWAY. I AM NOW HAVING THIS PROBLEM MORE OFTEN, AND I AM AFRAID TO DRIVE IT. I DO NOT HAVE ANY MONEY TO FIX MY TRUCK, SINCE OUR ECONOMY IS SO BAD AND HAVE BEEN UNEMPLOYED FOR YEARS. MAKE FORD TAKE OWNERSHIP OF THIS RECALL PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443528January 12, 2012
ENGINE AND ENGINE COOLING
I WAS STOPPED AT A RED LIGHT AND HAD JUST PUT MY FOOT ON THE ACCELERATOR WHEN THERE WAS A LOUD POP AND THE SUDDEN SMELL OF GAS INSIDE THE CAB OF THE TRUCK. WHEN I GOT IT TO THE DEALERSHIP I WAS TOLD THAT THE SPARK PLUG HAD BLOWN OUT OF THE HEAD AND THE COIL PACK WAS DAMAGED. I WAS TOLD THAT THE HEAD THAT FORD DECIDED TO USE ONLY HAD THREE THREADS TO HOLD THE SPARK PLUG IN PLACE AND THAT THE PLUGS SEEMED TO BLOW OUT OF 1997-2004 MODELS. THEY COULD USE A HELICOIL TO REPAIR THE THREADS BUT THEY COULDN'T MAKE ANY GUARANTEES ABOUT THE REPAIR. AFTER I HAD IT REPAIRED I DISCOVERED THOUSANDS OF OTHER COMPLAINTS ON THE INTERNET ABOUT THE SAME ISSUE OF SPARK PLUGS BEING BLOWN OUT OF THE HEADS AND OTHER PEOPLE HAVING TO REPLACE THE HEADS ON THEIR VEHICLES. I SPOKE TO A BUDDY OF MINE IN TOPEKA WHO TOLD ME OF HIS NEIGHBOR WHO JUST BOUGHT A USED 2004 MODEL FORD TRUCK AND HAD AN ENGINE FIRE BECAUSE OF THIS SAME ISSUE. I GOT LUCKY WITH THE COST OF THIS REPAIR BUT BECAUSE OF THE POOR CONSTRUCTION DESIGN OF THIS HEAD, THAT IT SHOULD HAVE BEEN COVERED UNDER A WARRANTY OF COURTESY COVERAGE. THIS ISSUE NEEDS TO BE SERIOUSLY LOOKED AT AS A RECALL BECAUSE OF THE POTENTIAL OF A FIRE HAZARD AND A SAFETY ISSUE BECAUSE IF SOMEONE IS LOOKING UNDER THE HOOD WHEN THIS OCCURS, THEY CAN BE SERIOUSLY HURT BY FLYING DEBRIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443458January 11, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 123,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441916December 30, 2011
ENGINE AND ENGINE COOLING
TO WHOM IT MAY CONCERN, I HAVE A PROBLEM WITH MY F150 WITH A 5.4 TRITON MOTOR. THE TRUCK HAS SOME VALVE TRAIN NOISE THAT I FEAR WILL GET WORSE AND CAUSE THE ENGINE TO FAIL. I FOUND THAT FORD ISSUED TWO DIFFERENT TSB'S RELATED TO THIS VERY PROBLEM WHICH ADVISED THEIR TECHNICIANS OF THE PROBLEM AND HOW TO FIX IT DOWN TO THE PARTS REQUIRED. IT WAS SUCH A PROBLEM THAT FORD UPDATED THE PARTS TO BE REPLACED IN MAY 2005 ACCORDING TO THE INFORMATION PROVIDED IN THE TSB ISSUED BY FORD. THIS TRUCK HAS BEEN WELL MAINTAINED AND SHOULD NOT HAVE THIS KIND OF VALVE TRAIN NOISE AT 75000 MILES. I FEEL FORD ONLY TOOK CARE OF THE PROBLEM FOR THOSE THAT COMPLAINED UNDER WARRANTY AND FORD SHOULD BE REQUIRED TO FIX AN ENGINE PROBLEM THEY KNEW HAD FAULTY PARTS AND IS EVIDENT BY THEIR TSB RELEASES. I HAVE CONTACTED FORD, BUT MY COMPLAINT HAS FALLEN ON DEAF EARS. THEY WANT ME TO SINK $1500-$2000 INTO A FIX THAT I FEEL THEY KNEW ABOUT BUT CHOSE TO IGNORE. FORD SHOULD, INSTEAD, RECALL THE TRUCKS ON THE ROAD WITH THIS ENGINE. THANK YOU IN ADVANCE FOR YOUR TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441282December 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN
TRUCK WOULD NOT START EVEN THOUGH LIGHTS, DASH INDICATORS, & RADIO CAME ON. CHECKED UNDER HOOD & THEN PLACED IN NEUTRAL TO TRY & START. VEHICLE STARTED IN NEUTRAL. PLACED VEHICLE IN PARK AND UPON TAKING FOOT OFF BRAKE, VEHICLE LURCHED BACKWARD (IN REVERSE) ALMOST GOING OVER AN EMBANKMENT WHEN I SLAMMED BRAKES. VEHICLE SHIFT INDICATOR SHOWED IT IN PARK BUT, TRANSMISSION WAS ACTUALLY STILL IN REVERSE. COULD NOT GET SHIFT TO ENGAGE INTO PARK. PLACED VEHICLE INTO GARAGE WITH EMERGENCY BRAKE SECURED UNTIL COULD DETERMINE PROBLEM. RESEARCH INDICATED FORD HAD A RECALL (RECALL - #97V171000) FOR THIS EXACT ISSUE ON 1997-1998 MODELS ONLY. BUT, APPARENTLY IT IS STILL A PROBLEM ON LATER MODELS. COULD NOT FIND A RECALL ON 2004 MODEL. NOTE THAT THIS CONDITION ALMOST CAUSED A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441829December 22, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
LETTER FROM CONGRESSMAN GIBBS ON BEHALF OF CONSTITUENT RE A 2011 VOLUNTARY SAFETY RECALL NOTICE FROM WEBASTO TO NORTH AMERICA, INC FOR VEHICLE SUNROOF GLASS PANELS *TGW THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, THE SUNROOF DID NOT OPEN. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING PROBLEMS WITH THE SUNROOF. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, HE WAS INFORMED THE SUNROOF WOULD BE REPLACED FREE OF CHARGE EVEN IF IT DIDN'T OPEN. THE PARTS WERE SHIPPED TO AN AUTHORIZED COMPANY TO PERFORM THE REPAIRS. HOWEVER, WHEN THE CONSUMER CALLED TO MAKE AN APPOINTMENT, HE WAS TOLD HE WOULD HAVE TO PAY TO HAVE THE SUNROOF OPENED. WHEN THE CONSUMER CALLED THE MANUFACTURER AGAIN, THEY STATED HE WOULD HAVE TO PAY TO GET THE SUNROOF OPENED, AND THEY WOULD PAY FOR THE PARTS TO BE INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440891December 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE AND A TUNE-UP. SIX OF THE EIGHT SPARK PLUGS THAT WERE BEING REPLACED FRACTURED DURING THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS COMMON IN THE PARTICULAR MODEL BECAUSE THE MANUFACTURER RECOMMENDED THAT THE SPARKS PLUG BE REPLACED EVERY 100,000 MILES BUT THE DEALER STATED THAT SPARK PLUGS SHOULD NEVER BE IN A VEHICLE FOR THAT LONG OF A PERIOD BEFORE BEING REPLACED. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE REPAIR WAS PERFORMED BY AN AUTO MECHANIC, NOT THE DEALER, BECAUSE THEIR PRICE WAS EXCESSIVE.UPDATED 04/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440339December 18, 2011
ELECTRICAL SYSTEM
TRUCK WAS PARKED IN THE PARKING LOT AT 5:45 AM ON 12/17/2011 AT MY PLACE OF EMPLOYMENT. AT APPROXIMATELY 4 PM SEVERAL EMPLOYEES AND I HEARD WHAT WE THOUGHT WAS SOMEONE'S ALARM GOING OFF. THEY WENT TO PARKING LOT TO SEE WHAT WAS GOING ON AND SAW FLAMES INSIDE MY TRUCK AROUND THE DASHBOARD ON THE DRIVERS SIDE. THE NOISE WAS ACTUALLY THE HORN BLOWING. WE DID NOT ATTEMPT TO OPEN THE DOOR, WE CALLED THE FIRE DEPARTMENT. UPON ARRIVAL THEY PUT THE FIRE OUT. THE TRUCK HAD BEEN PARKED ALL DAY & I NEVER ENTERED IT AFTER I ARRIVED AT WORK. THE TRUCK IS DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440186December 16, 2011
VISIBILITY
THE DRIVER AND PASSENGER WINDOW REGULATOR FAILURE DRIVERSIDE WINDOW CAME CRASHING DOWN WHEN I WAS DRIVING DOWN THE HIGHWAY ON 12/01/11 ALL I HEARD WAS A LOUD POP THEN NO WINDOW ALMOST WRECKED CAUSE OF THE SOUND THEN A WEEK LATER THE PASSENGER SIDE WINDOW DID THE SAME THING BUT AFTER I TRIED TO PUT THE WINDOW UP AFTER I GOT BACK HOME THE DEALER STATES THAT THERE STILL ARE NO RECALLS ON THIS ISSUE AFTER ALL THE COMPLAINTS I READ ONLINE THAT GOES BACK 5YRS WHY ISN'T NO ONE DOING ANYTHING ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439435December 12, 2011
POWER TRAIN
STARTED MY TRUCK AS USUAL TO GO TO WORK, PUT IT IN REVERSE AND IT WAS LIKE I PUT IT IN NEUTRAL, NO ENGAGEMENT AT ALL. GLAD I WASN'T IN A SITUATION WHEN THIS HAPPENED THAT COULD HAVE PUT MYSELF OR SOMEONE ELSE IN DANGER. FORD KNOWS THEY HAVE A PROBLEM, IT IS WIDE SPREAD. SURE MY TRUCK HAS 124000 MILES ON IT BUT THE TRANSMISSION MALFUNCTION LIGHT HAS BEEN GOING ON AND OFF FOR THE LAST 70000 MILES AND THE DEALER SAID THEY COULD NOT FIND ANY TROUBLE CODES OR MALFUNCTIONS DURING THIS PERIOD. I CAN REV MY MOTOR TO ABOUT 2000 RPM AND IT WILL FINALLY GENTLY START TO ROLL INTO REVERSE BUT MY FAILSAFE MODE ENGAGES, CHECK ENGINE LIGHT COMES ON AND THE MOTOR STUMBLES BADLY UNTIL I PUT THE VEHICLE IN DRIVE GEAR AND GO ABOUT 2 MILES AT WHICH TIME THE FAILSAFE MODE GOES OFF AND IT SMOOTHES OUT. FOR THE MOST PART MY VEHICLE HAS BEEN DEALER MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439018December 8, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE WAS A "POP" SOUND, FOLLOWED BY THE WINDOW CRASHING DOWN INTO THE DOOR. UPON INSPECTION THE POINT OF FAILURE IS A SMALL PULLEY ATTACHED TO THE WINDOW LIFT MOTOR. IT IS WEAKLY DESIGNED WITH HIGH TENSION FOCUSED AT 3 STRESS POINTS INSTEAD OF DISTRIBUTED ABOUT THE WHOLE PULLEY. I BELIEVE THIS IS A COMMON PROBLEM, AND CAN STARTLE A DRIVER CAUSING AN ACCIDENT, FURTHERMORE, AT HIGHWAY SPEEDS THE WINDOW COULD HAVE FALLEN INTO OR OUT OF THE TRUCK CAUSING INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150