Ford F-150 Complaints (2004)

2,029 consumer complaints on file.

#10468467July 31, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW HAD BEEN REPLACED BECAUSE BOTH WINDOWS OPENED AND DROPPED INTO THE DOOR PANEL INDEPENDENTLY. IN ORDER TO REPAIR THE FAILURE, THE WINDOW REGULATORS WERE REPLACED. THE CONTACT STATED THAT THE COMPONENT WAS MANUFACTURED OF PLASTIC AND COULD FAIL EASILY. THE DEALER STATED THAT THE FAILURE WAS COMMON BUT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT PURCHASED TWO WINDOW REGULATORS AND MADE THE NECESSARY REPAIRS. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 64,000. UPDATED 08/28/12*LJ UPDATED 08/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466389July 18, 2012
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD F-150. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). AFTER THE RECALL REPAIRS WERE PERFORMED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADVISED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE IT WAS BEGINNING TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465647July 14, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING ON THE FREEWAY MY PASSENGER SIDE WINDOW UNEXPECTEDLY FELL THROUGH THE DOOR. WHEN I PRESSED THE BUTTON TO OPEN THE WINDOW A TAD THE REGULATOR BROKE AND THE WINDOW BEGAN TO FALL. A WEEK LATER THE SECOND BACK PASSENGER WINDOW CAME CRASHING DOWN ALSO. THANKFULLY IT WAS WHILE I WAS AT THE STORE AND THE CAR WAS STATIONARY. I HAD TO FIX THIS OUT OF POCKET LAST WEEK FOR ABOUT 700.00 FOR BOTH WINDOWS, THE REPAIR GUY AT FORD SAID THIS WASN'T COVERED OR ISSUED AS A RECALL. NOW FASTFORWARD TO YESTERDAY, MY SIDE DRIVER WINDOW COMES FALLING DOWN AND I HAD TO USE A DOORSTOP TO HOLD IT UP. I FEEL THIS IS A WIDESPREAD ISSUE THAT FORD HAS NOT COME TO TERMS WITH. THIS SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. CHECKING THE INTERNET THERE A NUMEROUS SITES WHERE ANGRY CUSTOMERS OF FORD ARE EXPERIENCING THIS PROBLEM WAY TO FREQUENTLY.(EX. HTTP://WWW.CARCOMPLAINTS.COM/FORD/F150/2004/WINDOWS_WINDSHIELD/WINDOW_DOES_NOT_ROLL_UP.SHTML) WE HAVE ALWAYS BOUGHT FORD, BUT WITH THE RECENT PROBLEMS THIS MIGHT CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465271July 11, 2012
VISIBILITY/WIPER
WHILE DRIVING DOWN THE HIGHWAY, THE DRIVER'S SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR AND COULDN'T BE RAISED. IT WAS RAINING AT THE TIME AND QUITE CHILLY WHICH MADE DRIVING HAZARDOUS AS WELL AS UNCOMFORTABLE. SINCE THIS OCCURRED ON SUNDAY DURING THE NEW YEAR'S HOLIDAY ON AN ISOLATED STRETCH OF HIGHWAY NO IMMEDIATE RELIEF WAS AVAILABLE. AFTER DRIVING 40 MILES UNDER THESE CONDITIONS I WAS ABLE TO PURCHASE SOME PLASTIC AND DUCT TAPE TO MAKE A TEMPORARY REPAIR. THE REPAIR MADE OBSCURED MY VISION ON THE DRIVER'S SIDE, AGAIN A HAZARDOUS SITUATION. THE PART THAT NEEDED REPLACED WAS A WINDOW ASSEMBLY REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464252July 5, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY, VISIBILITY/WIPER
IN LATE-JUNE 2012 A LOUD CLUNK/THUD/POP/SMALL EXPLOSION OCCURRED IN THE PASSENGER-SIDE DOOR OF MY 2004 FORD F-150 REGULAR CAB TRUCK, WHILE THE VEHICLE WAS STOPPED AND IDLING, AND THE WINDOW DROPPED INTO THE DOOR FRAME. WHEN I RETURNED HOME I REMOVED THE DOOR PANEL AND DISCOVERED THAT A SMALL PIECE OF MOLDED PLASTIC, 1 1/8" X 1 7/8" (PROBABLE COST TO FORD ABOUT 39 CENTS) ON THE WINDOW REGULATOR HAD DISINTEGRATED/FAILED, ALLOWING THE REGULATOR CABLE TO RELEASE THE WINDOW. I HAVE FOUND A REPLACEMENT WINDOW REGULATOR ON THE INTERNET FOR $70 (FORD CHARGES $175 FOR THE PART) AND WILL REPAIR THE DEFECTIVE ITEM MYSELF. I NOTIFIED FORD OF THE FAILURE OF A LESS-THAN-QUALITY PLASTIC PIECE ON THE REGULATOR AND ASKED FOR REIMBURSEMENT. FORD RESPONDED: "THERE ARE NO FACTORY WARRANTIES OR PROGRAMS IN EFFECT ON YOUR VEHICLE THAT WOULD PROVIDE FINANCIAL ASSISTANCE FOR YOUR CURRENT VEHICLE CONCERN." HOWEVER, THEY DID ADD: "RECOMMEND THAT YOU KEEP YOUR REPAIR RECEIPTS IN CASE FORD INITIATES A RECALL OR CUSTOMER SATISFACTION PROGRAM IN THE FUTURE BASED ON CUSTOMER FEEDBACK OR FURTHER ENGINEERING REVIEW OF SIMILAR COMPLAINTS." I SEE FROM THE LARGE NUMBER OF COMPLAINTS ON THIS WEBSITE BY FORD TRUCK OWNERS THAT I AM BUT ONE OF HUNDREDS WHO HAVE BEEN AFFECTED, AND OBVIOUSLY, THERE WILL BE HUNDREDS MORE; THE ODDS ARE VERY HIGH THAT THE MAJORITY OF THE PLASTIC PIECES ON FORD TRUCK WINDOW REGULATORS WILL FAIL SOONER OR LATER, AND I SERIOUSLY DOUBT THAT THE 2004 FORD F-150 TRUCK IS THE ONLY MODEL YEAR THAT CONTAINS PLASTIC PARTS IN THE WINDOW REGULATORS. $70 TO REPLACE A FAILED PIECE OF PLASTIC THAT INITIALLY PROBABLY COST FORD ABOUT 39 CENTS TO PRODUCE IS A SAD COMMENTARY ON QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464267July 5, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
ON 25 MARCH 2011, I ENCOUNTERED A LOUD POP IN THE DOOR ON THE DRIVER-SIDE OF MY 2004 FORD F-150 REGULAR CAB TRUCK, AND THE WINDOW DISAPPEARED INTO THE DOOR FRAME. I REMOVED THE DOOR PANEL AND DISCOVERED THAT THE CABLE MECHANISM WITHIN THE WINDOW REGULATOR HAD FAILED. WITHOUT FURTHER DELAY I TURNED THE TRUCK INTO MY FORD DEALER TO HAVE THE WINDOW REGULATOR REPAIRED, AND RECEIVED A REPAIR BILL OF $301.86 (THE REGULATOR ALONE COST $159.36); THE FORD ADVISOR STATED THAT THEY HAD THE PART IN STOCK SINCE THE WINDOW REGULATOR FAILURE WAS A COMMON OCCURRENCE. I DID NOT INSPECT THE REGULATOR TO DETERMINE WHY THE CABLE MECHANISM HAD FAILED. AFTER THIS INCIDENT I VISITED WWW.NHTSA.GOV TO DETERMINE THE EXTENT OF THE PROBLEM, AND LEARNED THAT MORE THAN 240 OTHER 2004 FORD TRUCK OWNERS HAD EXPERIENCED THE EXACT SAME PROBLEM IN ONE DOOR OR THE OTHER IN THEIR TRUCKS. AS MIGHT BE EXPECTED WHEN INFERIOR PARTS ARE INSTALLED IN A VEHICLE, SUCH AS THE WINDOW REGULATORS IN THE 2004 FORD TRUCKS, THE PASSENGER-SIDE WINDOW REGULATOR ALSO FAILED. IN THE SECOND INSTANCE I DETERMINED THAT A SMALL, CHEAP PIECE OF MOLDED PLASTIC ON THE WINDOW REGULATOR HAD FAILED BECAUSE OF THE IMMENSE PRESSURE APPLIED TO IT WHEN THE WINDOW WAS BEING RAISED. DETAILS OF THAT FAILURE ARE LISTED ELSEWHERE ON THIS WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464284July 5, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD FI50. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS ABLE TO BE OPENED BUT COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY PROVIDED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 199,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463966July 2, 2012
VISIBILITY:GLASS, SIDE/REAR
I WAS PARKED IN A PARKING LOT LETTING MY CAR COOL DOWN BEFORE I ROLLED UP THE WINDOWS AND ONCE I PROCEEDED TO ROLL UP THE WINDOW IT MADE A LOUD THUMP/POP NOISE AND THE WINDOW FELL BETWEEN THE DRIVERS SIDE DOORWAY. I HAD MY LOCAL MECHANIC FIX IT ON 6/30 AND RIGHT AFTER LEAVING HIS SHOP, I WAS DRIVING DOWN THE ROAD HEARD A LOUD NOISE COME FROM THE PASSENGER SIDE (AND ALMOST WRECKED INTO A PARKED CAR DUE TO THE NOISE!) AND STOPPED TO INSPECT WHAT HAPPENED. I TRIED THE WINDOW AND IT SLAMMED RIGHT BETWEEN THE PASSENGER SIDE DOOR. NOW TWO WINDOWS AND $800.00 LATER I HAVE THEM FIXED DUE TO THE WINDOW REGULATOR GOING OUT IN EACH ONE. THIS ISSUE SHOULD BE ADDRESSED AS I CALLED FORD AND THEY WOULD DO ABSOLUTELY NOTHING. PLEASE RECALL THIS AS THIS IS EXTREMELY DANGEROUS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462406June 20, 2012
STRUCTURE:BODY
IS ANYBODY DOING ANYTHING ABOUT THE FORD WINDOW REGULATOR PROBLEM. OVER THE YEARS ALL OF MY SONS WINDOWS HAVE ALL FALLEN DOWN. AT TIMES LEAVING THE KIDS WITH EXPOSURE TO WHOEVER PASSES BY...THIS IS NOT SAFE. TWO WINDOWS FAILED ON THE SAME DAY. TRIED TO CALL FORD AND GOT NO REASONABLE RESPONSE... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462082June 18, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SUDDENLY SHATTERED. THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL THREE DIFFERENT TIMES PRIOR TO THE FAILURE AND THE FRONT PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL ONCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462150June 18, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW/MOTOR REGULATOR ASSEMBLY FAILED IN BOTH MY DRIVERS DOOR AND REAR PASSENGER DOOR WITHIN MONTHS OF EACH OTHER. BOTH TIMES I WAS ON HIGHWAYS OR TOLL ROADS WHEN THE WINDOWS FELL IN THE DOOR AND I WAS UNABLE TO PULL OFF TO REMEDY THE SITUATION. AFTER SEARCHING FOR REMEDIES ONLINE I HAVE FOUND THAT THIS A COMMON PROBLEM WITH FORD TRUCKS. WHY HASN'T FORD OFFERED A RECALL FOR THIS FAILURE. WHEN MY DRIVERS DOOR WINDOW FELL I WAS DOING 50 MPH ON A TOLL ROAD IN THE MIDDLE OF A HEAVY RAIN STORM. I CONSIDER THIS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461987June 17, 2012
ENGINE AND ENGINE COOLING
VEHICLE HAD BEEN DRIVEN EARLIER THAT MORNING. WHILE PARKED IN THE REAR OF THE HOME THE VEHICLE CAUGHT ON FIRE IN THE MOTOR AREA. IT STARTED ABOUT 20 MIN AFTER BEING PARKED. THERE WAS ALSO DAMAGE TO THE HOUSE. NOT SURE THE CAUSE AND THANKFUL FOR NO INJURIES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10461517June 12, 2012
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2004 FORD F-150. CONSUMER STATES AIRBAG INADVERTENTLY DEPLOYED. *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN MAY 2011 REGARDING INADVERTENT AIR BAG DEPLOYMENT DUE TO A MANUFACTURING DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL WORK AND WAS RETURNED ON MAY 20, 2011. HOWEVER, ON NOVEMBER 8, 2011 THE AIR BAG INADVERTENTLY DEPLOYED, WHEN ONE OF HIS EMPLOYEES STARTED THE VEHICLE. THE EMPLOYEE SUFFERED A MINOR INJURY TO HER WRIST/HAND. A FORD FIELD ENGINEER INSPECTED THE VEHICLE ON MAY 2, 2012 AND FOUND THAT A WIRING PROBLEM CAUSED THE AIR BAG TO DEPLOY. FORD OFFERED THE CONSUMER $747.00 WHICH HE HAD TO PAY THE DEALER IN ORDER TO FIX THE VEHICLE, BUT ONLY IF THE HE SIGNED A RELEASE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10461355June 12, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL ABNORMALLY AND EXHIBITED A LOUD BANG. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE WINDOW REGULATOR WOULD NEED REPLACING. THE REMAINING THREE WINDOWS REGULATORS WERE ALSO PREVIOUSLY REPAIRED BY THE DEALER DUE TO THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED WHO PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461240June 11, 2012
STEERING, WHEELS
SHAFT ASSEMBLY PART #8L32-3B676-B ON 2004 FORD F-150 NEEDED TO BE REPLACED. MECHANIC TOLD ME THERE WAS A TECHNICAL SERVICE BULLETIN (TSB) . STEERING WHEEL WOULD STICK BADLY ESPECIALLY AT LOW SPEED TURNS AND INTERMITTENTLY AT HIGH SPEED TURNS, AS WELL, CAUSING TWO NEAR ACCIDENTS. STILL HAVING PROBLEMS...ONE MECHANIC TELLS ME IT THE TIE RODS THAT REQUIRE REPLACING AND ANOTHER TELLS ME LOWER STEERING SHAFT NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459715May 25, 2012
POWER TRAIN
WAITING AT STOP LIGHT PROCEEDED ON GREEN ALL OF A SUDDEN BIG BANGING NOISE UNDERSIDE OF TRUCK STOPPED IN TRAFFIC BY TRAFFIC LIGHT LOOKED UNDER TRUCK TO SEE DRIVE SHAFT BROKE IN HALF CALL 911 TO HELP DIRECT TRAFFIC CALLED TOW CO. TO TOW VEHICLE TO REPAIR SHOP HEAD MECHANIC CONFIRMED DRIVE SHAFT BROKE IN HALF DUE TO RUST. DRIVE SHAFT CRACKED IN HALF AT THE MIDDLE AND NOT AT THE U JOINTS HEAD MECHANIC CONFIRMED TO ME AND ALSO THE DEALERSHIP WHERE I BOUGHT THE TRUCK SAID ITS THE FIRST FOR THEM OF THE RUST AND BREAKAGE.MY ISSUE IS THAT I HAD A HARD TIME FINDING A DRIVE SHAFT AND WAS TOLD NOTHING IN STOCK THEY HAD TO MAKE ONE SPECIAL. I HAD TO PAY THE PRICE ALSO WAS GLAD I WAS NOT DRIVING ON THE HWY WITH MY GRAND KIDS. MY ISSUE IS THAT I BELIEVE THE DRIVE SHAFT WAS FAULTY NOT A WEAR AND TEAR ISSUE LIKE FORD CUSTOMER SERVICE SAID. FURTHER MORE THEY SAID THEY CANNOT DO ANYTHING BECAUSE MY TRUCK WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459062May 20, 2012
ENGINE
DRIVING 55 ON FREEWAY FOR ABOUT 6 MINUTES WHEN THE SPARK PLUG EJECTED OUT OF THE HEAD. PULLED OVER HAD TOWED. ONLY 72,000 MILES WITH PERFECT MAINTENANCE RECORDS. THERE NEEDS TO BE A RECALL OR A CLASS ACTION LAWSUIT AGAINST FORD. THERE ARE THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459009May 19, 2012
POWER TRAIN
I STARTED MY TRUCK ONE DAY AND RECEIVED A "TRANS FAULT NO O/D" DASH CODE. THE VEHICLE HAS DRIVEN FINE AND SHIFTED FINE, BUT I WANTED TO TAKE IT TO THE DEALER TO HAVE IT LOOKED AT. THEY PULLED A CODE FOR THE TRANSMISSION TEMPERATURE SENSOR BUT SAID THEY NOTICED METAL IN THE TRANSMISSION PAN. THE RECOMMENDATION WAS A NEW TRANSMISSION ($3000) OR A REBUILT TORQUE CONVERTER. I WAS SUSPICIOUS THAT IT COULD BE SO SERIOUS AND CALLED A FAMILY MEMBER THAT WORKED WITH A MECHANIC AT ANOTHER FORD DEALER. HE MENTIONED REPLACING A TRANSMISSION IN A 2005 F-150 IN THE PAST SIX MONTHS FOR THE SAME SITUATION. I NOTICED SEVERAL RELATED TRANSMISSION ISSUE REPORTS AT CARCOMPLAINTS.COM AS WELL AS SEVERAL FORD FORUMS. FOR A TRUCK WITH LOW MILES, TRANSMISSION FLUID THAT ISN'T BURNT, AND 66% HIGHWAY MILES WITH NO TOWING, THIS IS UNBELIEVABLE AND A HUGE FINANCIAL BURDEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458892May 18, 2012
ENGINE
DROP IN SPEED CAUSED BY ENGINE FAILURE CAUSED BY CAM PHASER OR VCT VALVE. WAS IN RUSH HOUR TRAFFIC AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458893May 18, 2012
ENGINE
ENGINE FAILURE DUE TO SLUDGE IN MOTOR CAUSED BY POOR ENGINE DESIGN AND OVERLY HIGH RATE OF FAILURE OF CAM PHASER(VCT)... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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