Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10348441August 10, 2010
ELECTRICAL SYSTEM
OUR 02 FORD F150 CAUGHT FIRE IN OUR DRIVEWAY WHILE WE WERE NOT HOME AND WAS DESTROYED. THIS WAS 3 DAYS AFTER BEING OPERATED. THE FIRE WAS LOCATED ABOVE THE FRONT DRIVER SIDE TIRE AT THE BRAKE FLUID RESERVOIR. OUR NEIGHBOR SAW FIRE AND WAS ABLE TO SAVE OUR BOAT AND HOME BY COMBATING THE FLAMES WHILE WAITING FOR 911 TO RESPOND. OUR INSURANCE COMPANY CALLED IT A TOTAL LOSS. WE CALLED FORD TO SEE IF OUR VIN NUMBER HAD RECALLS, AND THEY SAID YES, FOR THE CRUISE CONTROL MODULE. WE NEVER RECEIVED NOTICE FROM FORD REGARDING A RECALL!!! WE HAVE NOT HAD ANY PROBLEMS WITH THIS VEHICLE UP TO THIS POINT. THE FIRE CHIEF SAID THAT IF MY NEIGHBOR WOULD NOT HAVE SEEN THE FIRE WE WOULD HAVE LOST EVERYTHING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10347003August 3, 2010
ENGINE AND ENGINE COOLING
2002 FORD F150 5.4L ENGINE PLUG POPPED OUT BROKE COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347119August 3, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2002 F-150 HARLEY-DAVIDSON EDITION SUPERCREW PICK UP TRUCK AND JUST HAD MY NUMBER 3 SPARK PLUG BLOWN OUT IT DESTROYED THE COIL PACK THE PLUG AND BOOT THE VEHICLE HAS 121,556 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346892August 2, 2010
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS FOLLOWING THE FORD RULES FOR WHEN TO REPLACE SPARK PLUGS AT 100,000 MILES. I HAVE 99,860 MILES ON MY 2002 FORD F150 XLT 4.6L TRITON V8 MOTOR. I WAS DRIVING HOME FROM GETTING THE NEW PLUGS FROM THE AUTO STORE TO REPLACE WHEN I HEARD WHAT SOUNDED LIKE A GUN GOING OFF. ONE OF THE SPARK PLUGS FIRED OUT OF ITS LOCATION RIPPING OFF THE COIL PACK HITTING MY FAN BLADE ON THE TRUCK. THIS IS VERY DANGEROUS BECAUSE AS I HAVE BEEN READING. THE FUEL COULD HAVE BEEN IGNITED BY THE COIL PACK CAUSING A FIRE OR WORSE. WHAT IS BEING DONE ABOUT THIS DEFECT AND WHY HAS THEIR NOT BEEN A RECALL ON THE FORD MOTORS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345330July 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE TRAVELING AT 25 MPH, THERE WAS AN UNUSUAL POP FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY, THERE WAS AN ABNORMAL AIR PRESSURE RELEASE SOUND. THE DEALER ADVISED THAT THE ENGINE HEAD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339959June 25, 2010
ENGINE AND ENGINE COOLING
I HAVE HAD TWO SPARKPLUGS EJECTED FROM MY TRUCK MOTOR. I HAVE A FORD TRUCK. IT HAS HAPPENED TWICE IN TWO YEARS WITH PLUGS THAT WERE IN IT WHEN I BOUGHT IT NEW FROM A FORD DEALER, WITH FORD CERTIFIED MECHANICS. 2 OUT OF 8 IS A 25 % FAILURE RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339425June 22, 2010
SERVICE BRAKES, HYDRAULIC
2002 FORD F-150 COMPLETE BRAKE FAILURE. FORD IS NOT OWNING UP TO DEFECTIVE PARTS, NEEDS TO BE RECALLED AND PUBLIC APOLOGY MADE FOR ENDANGERING OF THEIR CUSTOMERS. INTERNET SEARCH RESULTS IN HUNDREDS OF SIMILAR OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339197June 20, 2010
SEAT BELTS
MY FATHER OWNS A 2002 FORD F150 PICK-UP TRUCK. THE PASSENGER SIDE SEATBELT FREQUENTLY COMES UNDONE. I HAVE SEARCHED FOR RECALLS ON THIS BUT I HAVE FOUND NOTHING. WILL FORD PAY THE BILL TO GET THIS PROBLEM FIXED. THE SEAT BELTS COME UNDONE OFTEN ENOUGH IT IS MORE TROUBLE THAN IT IS WORTH TO PUT IT ON. I HAVE NO FAITH IN IT WORKING WHEN IT IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335867June 11, 2010
ENGINE AND ENGINE COOLING
SPARK PLUG BLOWOUT OF THE CYLINDER HEAD ON A FORD 5.4 TRITON MOTOR. MANY HAVE HAD THIS PROBLEM AND HAVE TO DEAL WITH A BAD DESIGN BY FORD. IT MAKES THESE FORD VEHICLES NON RELIABLE BECAUSE IT COULD LEAVE YOU STRANDED AWAY FROM HOME WITH NO ONE TO FIX THE PROBLEM LIKE WHAT HAPPENED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335405June 9, 2010
ENGINE AND ENGINE COOLING:ENGINE
2002 F-150 HISTORY - HAVE HAD TO REPLACE 4 COILS. 2 WERE BURNED OUT AND 2 WERE DAMAGED FROM THE SPARK PLUG BLOWING OUT THE HOLE, THIS LAST TIME JUST RECENTLY (JUNE 2010). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335503June 9, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2002 F-150. HE STATED THAT ON JUNE 2, 2010, THE SEAT BELT FOR THE DRIVER SIDE AND THE MIDDLE SEAT FAILED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE SEAT BELT WOULD HAVE TO BE REPAIRED AT HIS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334930June 7, 2010
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING
ON A 2002 FORD F-150 HARLEY DAVIDSON EDITION TRUCK, THE # 2 SPARK PLUG WAS EJECTED FROM THE ENGINE WHILE DRIVING 65 MPH, CAUSING MY VEHICLE TO SLOW DOWN, AND THE GASOLINE AND EXHAUST FUMES WERE FILING THE DRIVERS COMPARTMENT. THIS IS THE SECOND TRUCK I HAVE OWNED PREVIOUS A (2003 SAME VEHICLE MODEL) WHERE THE SPARKPLUG HAS BEEN EJECTED FROM THE ENGINE WHILE DRIVING. WHY IS THERE NO RECALL OR STUDY ON THIS PROBLEM FROM FORD?? ENGINE STILL HAD ORIGINAL PLUGS FROM FACTORY!! THEIR TORQUE SPECS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335082June 7, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT 55 MPH, THE SPARK PLUG FAILED. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THE SPARK PLUG DID NOT CALL FOR REPAIR UNTIL 100,000 MILES. THE DEALER ALSO STATED THAT THERE ARE DIFFERENT METALS INTERACTING WITH EACH OTHER WHICH WOULD CAUSE THE SPARK PLUGS TO FAIL AND STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR REPAIR. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 89,533. THE FAILURE MILEAGE WAS 89,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334351June 2, 2010
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
SPARK PLUG BLOW OUT FORD F150 4.6 V8 TRITON ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334347June 2, 2010
ELECTRICAL SYSTEM, STRUCTURE
FORD MOTOR COMPANYMAIN TOPIC: VEHICLE SERVICE ISSUES YOUR INQUIRY: I HAVE A 02 FORD F150 SUPERCREW WITH A MAJOR PROBLEM THE WINDSHIELD LEAKS ON THE DRIVERSIDE WHEN IT RANS INTO THE GEM MODULE CAUSE THE TRUCK TO BE HARD TO START AND THE GAUGES AND SERVICES LIGHTS TO STAY ON THE SEATBELT BELL TO RING ALL THE TIME > I CONTACTED DICK MASHETER FORD AND TOLD THEM WHAT WAS GOING ON WITH THE TRUCK ANDTHEY TOLD ME IT IS COMMON WITH THAT YEAR TRUCK FORF THE WINDSHIELD TO LEAK ONTO THE GEM MODULE OWNER: YESVEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 94000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DICK MASHETER FORD OWNER FIRST NAME: [XXX] OWNER LAST NAME: [XXX] OWNER EMAIL ADDRESS: [XXX] OWNER ADDRESS1: 2761 GOSLING WAY CITY: COLUMBUSSTATE: OHZIPPOSTAL: [XXX]: UNITED STATESDAY PHONE: [XXX] CLIENT > THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK 03/19/10 I HAVE BEEN ONT HE FORD FORUM AND HAVE SEEN ALOT OF OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THE GEM MODULE GETTING WET WHEN IT RAINS > > I FEEL THAT FORD SHOULD DO A RECALL ON THIS ISSUE TO TAKE CARE OF THE PROBLEM I HAVE ALSO TALKED TO DICK MASHETER FORD ON HAMILTON RD IN COLUMBUS, OH AND THEY HAVE TOLD ME THAT IT IS THE GEM MODULE CAUSING THE PROBLEMS WHEN IT RAINS AND IT HAS BEEN HAPPENING WITH FORD F150 TRUCKS FROM THE YEAR '97 ON UP. IT SEEMS THAT FORD IS DOING RECALLS FOR EVERYTHING ELSE WHY NOT THE PROBLEM WITH THE WINDSHIELD LEAKING HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-F-150/TAA9DVMDG7RO706EI/P3#LASTPOST THIS IS THE WEBSITE THAT I FOUND THAT OTHER FORD TRUCK OWNERS ARE HAVING THE SAME PROBLEM AND IT IS COSTING THEM ALOT OF MONEY TO GET THE PROBLEM REPAIRED AT THEIR EXPENSE. > > FROM: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333911May 31, 2010
ENGINE AND ENGINE COOLING
AUTO FIRE: RESIDENT HEARD CAR HORN SOUNDING, CAME OUT AND SAW 2002 FORD F-150 SMOKING. OPENED DOOR AND AIR ENTERING VEHICLE STARTED FLAMES TO GROW. NEIGHBOR EXTINGUISHED WITH DRY CHEMICAL. APPEARS TO HAVE BEEN SMOLDERING FOR SOMETIME, DUE TO HEAVY SMOKED GLASS IN CAB INTERIOR AND MELTED DASH COMPARTMENT. RESIDENT HAD LAST DRIVEN VEHICLE AT 7PM, MONDAY NIGHT. TRUCK DASH IS EXTENSIVELY DAMAGED. FIRE ORIGINATED IN THE MIDDLE OF THE DASHBOARD. VIN # HAS NO RECALLS. REPORTED TO FIRE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10333824May 29, 2010
SUSPENSION:REAR
MY DAUGHTER WAS ROUNDING A CORNER IN HER FORD F150 KING RANCH TRUCK MAKE A HARD PULL TO THE RIGHT AND SHE TRIED TO CORRECT IT AT THAT TIME HER TRUCK BEGAN TO FLIP OVER TWICE. SHE ENDED UP IN A 10FT UPSIDE DOWN TOTALED HER TRUCK AND BROKE HER COLLAR BONE. THERE WAS A WRECKER DRIVER ON THE SCENE THAT NOTICE THE REAR AXLE ON THE DRIVERS SIDE OF HER TRUCK HAD BROKE IN HALF AT THE TIRE. SPOKE WITH THE ORIGINAL OWNER AND THEY SAID THERE SON HAD COMPLAINED TO THEM ABOUT A NOISE IN THE REAR END BUT THEY COULDN'T FIND ANYTHING WRONG. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10330267May 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
FORD TRITON V8-4.6L SPARK PLUG EJECTION ON #2 PLUG. THIS HAS NOW HAPPENED TO ME AS I WAS DRIVING AT 60MPH AND IT BLEW IT OUT AND THE COIL SPRING IS NOW DOWN ON TOP OF THE PISTON AND SMASHED WITHIN SECONDS. TOWED TO FORD DEALERSHIP AND MECHANIC ADMITTED THIS WAS COMMON BUT NO RECALLS. HE SCOPED THE CYLINDER WITH BORE SCOPE TO FIND THE COIL SPRING SMASHED SO BAD IT COULD NOT BE RETRIEVED. ESTIMATED COST IS $3500.00 PLUS REMOVE HEAD AND CLEAN OUT. CAN I CLAIM THIS BACK TO FORD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326807April 21, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
ON APRIL 17, I NOTICED A WHISTLING SOUND COMING FROM THE ENGINE, BUT COULD NOT FIND THE SOURCE OF THE SOUND, AND THOUGHT IT WAS A VACUUM LINE LEAK. I STARTED THE TRUCK ON THE MORNING OF APRIL 14 AND I HEARD A LOUD POPPING SOUND FOLLOWED BY A SMALL BLACK CLOUD, UPON EXAMINING UNDER THE HOOD, I FOUND THE #3 SPARK PLUG ON THE PASSENGER SIDE HAD BLOWN OUT OF THE HOLE AND THE COIL HAD BEEN BLOWN OFF WITH IT, BREAKING THE PLASTIC THAT HAD A STEEL INSERT THAT WAS SCREWED DOWN TO THE BLOCK. I TRIED TO REPLACE THE SPARK PLUG, BUT COULD NOT GET IT STARTED IN TO THE THREADS ON THE HEAD. I FOUND OUT THAT O'REILY'S SELLS A CYLINDER HEAD REPAIR KIT # 42025 SPECIFICALLY FOR THIS PROBLEM, IT HAD A INSERT THAT YOU SCREWED INTO THE HEAD AND IT WAS THREADED ON THE INSIDE TO ACCEPT A EXTENDED LENGTH SPARK PLUG THAT WAS INCLUDED IN THE KIT, I TRIED THIS KIT @ $64 DOLLARS PLUS THE NEW COIL @ $43, UPON COMPLETING THE WORK WITH THE KIT AND THE NEW COIL INSTALLED, I STARTED THE TRUCK AND STILL HAD THE SAME WHISTLING PROBLEM AND WAS LOSING COMPRESSION, I CONTACTED A LOCAL MECHANIC, AND FOUND OUT FROM HIM THAT THIS IS A VERY COMMON PROBLEM AND HE SEE THIS SAME PROBLEM ONCE EVERY TWO WEEKS OR SO, I TOOK THE TRUCK TO HIM AND HE WORKED ON IT FOR APPROX. 6 HOURS AND HAS THE PROBLEM FIXED, HOWEVER, HE SAID HE COULDN'T PROMISE THAT THIS IS NOT GOING TO HAPPEN AGAIN, TO THE SAME PLUG OR OTHERS. IF FORD KNOWS THERE IS A PROBLEM WHY WON'T ANYBODY MAKE THEM FIX IT AND MAKE IT RIGHT FOR THE LITTLE GUY (CONSUMERS?) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326671April 20, 2010
WHEELS:RIM
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE TIRES WOULD CONSISTENTLY LOSE AIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE INDEPENDENT MECHANIC FOUND A CRACK IN THE REAR ALUMINUM WHEEL RIMS. THE MANUFACTURE WAS CONTACTED AND ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THE OWNER WOULD BE LIABLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 108,000. UPDATED 11/9/10 *CN UPDATED 11/16/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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