Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10411776July 11, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE VEHICLE CAUGHT FIRE AT HIS HOME; DESTROYING THE VEHICLE AND THE HOME. THE FIRE DEPARTMENT ASSISTED WITH PUTTING OUT THE FIRE, BUT THE CONTACT DID NOT RECEIVE A REPORT. A RECALL NOTICE FOR THE VEHICLE CRUISE CONTROL WAS RECEIVED BY THE CONTACT; STATING THAT IF NOT REPAIRED, THE VEHICLE MAY CATCH FIRE. THE VEHICLE WAS DESTROYED. THE DEALER NOR MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410986July 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH HE HEARD A LOUD BANGING NOISE AND NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. NO FUEL LEAKED OUT OF THE TANK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANKS IN PLACE FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410582July 5, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
I WAS TRAVELING ON RT. 64 HEADING EAST TOWARD RT 59 IN WEST CHICAGO WHEN I SUDDENLY HEARD A THUD FOLLOWED BY A SCRAPING NOISE COMING FROM WHAT I FIRST THOUGHT WAS THE BED OF MY 2002 F150. I PULLED OFF THE ROAD TO CHECK AND DIDN'T SEE ANYTHING WRONG FROM THE SUSPECTED AREA. I DROVE A LITTLE LONGER AND WHEN THE NOISE WASN'T STOPPING, I PULLED OVER AGAIN AND NOTICED ONE OF THE BRACKETS HOLDING MY GAS TANK WAS DRAGGING AND THE FRONT HALF OF MY GAS TANK WAS ON THE GROUND. THE BRACKET WAS RUSTED THROUGH AND FALLEN AWAY ON ONE SIDE. I WAS ABSOLUTELY SHOCKED AT THIS PROBLEM BECAUSE I HAD JUST HAD MY TRUCK IN THE SHOP A FEW MONTHS BEFORE AND THERE WAS NO MENTION OF ANY RUST ISSUE WITH THE BRACKET FROM THE SHOPS I HAD BEEN IN. I HAD THE FUEL PUMP AND FILTER REPLACED IN JAN. 2010 AND THERE WAS NO MENTION OF RUST ISSUES WITH THE BRACKET THEN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410152June 30, 2011
FUEL SYSTEM, GASOLINE
THE STRAPS HOLDING THE GAS IN PLACE ON MY 2002 F150 FAILED ON THE EXPRESSWAY CAUSING THE TANK TO DROP TO THE GROUND AT 65MPH. BY THE TIME I WAS ABLE TO STOP, A RIP IN THE TANK CAUSED ALL OF THE FUEL TO LEAK OUT. LUCKILY NO SPARKS OF FIRE. I WAS NEVER INFORMED OF A POTENTIAL PROBLEM FROM THE DEALERSHIP I REGULARLY GET SERVICED AT. I RESEARCHED THIS ISSUE ONLINE, AND FOUND MANY SIMILAR COMPLAINTS. THIS COULD HAVE BEEN TRAGIC/FATAL, FOR ME AND ALL THE OTHER PEOPLE DRIVING AROUND ME. I AM NOT ONE TO WRITE COMPLAINTS, BUT I AM UPSET AT THE DANGER THIS PUT ME IN AND THE TIME AND COST OF THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408993June 27, 2011
FUEL SYSTEM, GASOLINE
MY 2002 FORD F-150 HAS VERY BADLY RUSTED FUEL TANK STRAPS, WHY IS THE RECALL ONLY UP TO 2001 F-150'S. FORD DEFINITELY USED SOME CHEAP METALS WHILE MAKING THESE F-150'S IS IT POSSIBLE TO INCLUDE 2002 AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407761June 21, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
GAS TANK STRAPS BROKE, GAS TANK FELL ONTO PAVEMENT. HAD MY TRUCK TOWED TO MY FORD DEALER WHERE THEY REPLACED THE STRAPS FOR ABOUT $200. IF THIS HAD HAPPENED 5 MINUTES LATER, I WOULD HAVE BEEN GOING 60 MPH! UPDATED 09/14/11 *BF *TR THE TANK FELL TO THE GROUND, WHILE THE VEHICLE WAS SITTING. THERE WAS NO FUEL SPILL. THE DEALER REPLACED THE STRAPS. UPDATED 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407176June 16, 2011
FUEL SYSTEM, GASOLINE
I HEARD ON THE RADIO ABOUT A POSSIBLE UPCOMING RECALL ON FORD F150 PICKUP TRUCKS (1997-2001). THIS IS IN RELATION TO GAS TANK STRAPS GETTING RUSTY AND BREAKING. I THEN DECIDED TO LOOK UNDER MY TRUCK WHICH IS A 2002 FORD F150 AND DISCOVERED TWO GAS TANK STRAPS COMPLETELY RUSTED THROUGH/OFF WITH THE TANK NO LONGER BEING SUPPORTED BY STRAPS. THE TRUCK IS ONLY A 2002, BUT I THINK THE PROBLEM GOES BEYOND THE 2001 TRUCKS PER THE POTENTIAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407195June 16, 2011
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING HOME FROM WORK DOING ABOUT 35MPH AND A LARGE AND LOUD POP FOLLOWED BY REPEATED QUIETER POPPING SOUND UNTIL I SHUT THE ENGINE OFF. I LOOKED UNDER THE HOOD AND CONFIRMED MY SUSPICION. A SPARK PLUG EJECTED FROM THE #3 CYLINDER. I HAD TO HELICOIL THE HEAD TO FIX IT, OTHERWISE THE DEALERSHIP WANTED $1800 TO REPLACE THE HEAD. 2 MONTHS LATER DRIVING TOO WORK THE #2 CYLINDER EJECTED ITS SPARKPLUG. SAME FIX. I'M TO WORRIED TO DRIVE THE TRUCK AT THIS POINT AND HAVEN'T DRIVEN IT SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407830June 14, 2011
FUEL SYSTEM, GASOLINE
THE FRONT GAS TANK SUPPORT HANGER BROKE DUE TO CORROSION. THE REAR HANGER HELD THE TANK IN PLACE UNTIL I WAS ABLE REPLACE BOTH UNITS. THE REAR HANGER DID NOT BREAK BUT WAS SEVERELY CORRODED ALSO. I DON'T KNOW WHAT WOULD HAVE HAPPEN IF I WOULD HAVE LOST BOTH UNITS TOGETHER WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406056June 13, 2011
FUEL SYSTEM, GASOLINE
I SMELLED GAS FUMES NEAR MY 2002 F150 TRUCK. LOOKED UNDERNEATH TO INSPECT WHERE SMELL WAS COMING FROM AND FOUND THE BACK BRACE ON THE GAS TANK BROKEN OFF AND RUSTED OUT HOLE IN THE TANK WHERE THE BRACE WAS SUPPOSED TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406013June 12, 2011
FUEL SYSTEM, GASOLINE
I HAD DRIVEN 4 TO 5 MILES AT 40 TO 45 MPH AND WAS A 1 BLOCK FROM MY DESTINATION. I HAD TO STOP FOR A STOP SIGN AND MAKE A RIGHT TURN. WHILE MAKING THE TURN I THOUGHT I HIT SOMETHING, BUT THE STREET WAS CLEAR? I TURNED THE RADIO OFF AND OPENED THE WINDOW TO HERE SOMETHING DRAGGING. I STOPPED AT THAT TIME MAYBE 100 YARDS FROM WHERE I LAST STOPPED. MY SPEED WAS 20 TO 25 MPH. I GOT OUT AND LOOKED UNDER THE TRUCK AND THE GAS TANK WAS SITTING ON THE GROUND.THE FRONT OF THE TANK WAS ON THE GROUND THE BACK WAS STILL ELEVATED. THE FILLER HOSE AND FUEL LINES WERE THE ONLY THING HOLDING THE TANK. BOTH HANGERS WERE BROKEN, RUSTED THRU. IF I WAS DRIVING AT HIGHWAY SPEED, I DO NOT BELIEVE I WOULD HAVE A TRUCK LEFT. I ALSO UNDERSTAND THAT 2001 AND EARLIER F150'S WERE RECALLED FOR THE TANK HANGERS AND I WOULD SUGGEST IT BE EXPANDED. ASAP! MY FORD DEALER 4 WEEKS EARLIER HAD INSPECTED MY VEHICLE AT MY REQUEST FOR REGULAR MAINTENANCE AND REPAIRS BEFORE MY VACATION TRIPS. THE SERVICE TECH NEVER LOOKED AT MY TANK STRAPS EVEN KNOWING PREVIOUS YEARS HAD A PROBLEM? FORD SHOULD HAVE CAUGHT THIS BEFORE IT HAPPENED AGAIN. THE BIGGEST COMPLAINT AFTER IS THE FORD DEALERSHIP TOLD ME IT WAS NOT A PART OF ANY RECALL AND THEY KNEW NOTHING ABOUT IT. WHICH I DO NOT BELIEVE! I HAVE THE STRAPS IF ANYONE CARES TO EXAMINE THEM FROM YOUR OFFICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405876June 10, 2011
FUEL SYSTEM, OTHER
FORD F 150 FUEL TANK BRACKET HAS RUSTED AWAY YEAR 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406408June 9, 2011
UNKNOWN OR OTHER
TRUCK WAS PARKED IN HOTEL PARKING LOT AND CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10404949June 2, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK DROPPED TO THE ROAD WHILE DRIVING CAUSING THE TRUCK TO BE ENGULFED IN FLAMES. DRIVER MADE IT OUT WITH FIRST AND SECOND DEGREE BURNS. TWO DOGS IN THE BACK SEAT DIED IN THE FIRE. INITIAL INVESTIGATION BY THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS THE FUEL TANK STRAPS THAT FAILED. THERE IS AN INVESTIGATION (PE10036) BY THE NHTSA FOR FUEL TANK STRAPS ON FORD F-150S 1999-2001. THE 2002 AND 2003 F-150 USE THE SAME STRAPS. LARRY HERSHMAN OF NHTSA HAS CONTACTED ME ABOUT THIS INCIDENT. UPDATED 06/13/11*BF & 06/14/11*BF UPDATED 08/11/11 *BF UPDATED 3/01/2012 *LN *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10404042June 1, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH HE HEARD A LOUD DRAGGING NOISE UNDERNEATH THE VEHICLE. HE THEN PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT BOTH STRAPS HAD FRACTURED AND WERE COVERED WITH RUST. THE TANK FELL OFF OF THE VEHICLE, BUT NONE OF THE FUEL SPILLED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AND IT WAS REPAIRED BY THE OWNER. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 98,500. UPDATED 07/08/11*LJ UPADTED 11/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404119June 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F-150 WITH A 5.4L TRITON V8. THE #7 SPARK PLUG BLEW OUT OF THE PORT AND BROKE THE COIL. THAT LEFT FUEL VAPORS FROM THE PISTON TO BE EXPOSED TO THE DAMAGED IGNITION COIL THAT WAS ARCING AND COULD OF CAUGHT FIRE WITH MY KIDS IN THE TRUCK. IF YOU LOOK ONLINE THERE ARE THOUSANDS OF COMPLAINTS FROM F150 OWNERS. THIS NEEDS TO BE ADDRESSED AND A RECALL FROM FORD NEEDS TO BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404932June 1, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
FUEL TANK STRAPS RUSTED OUT RESULTING IN GAS TANK DROPPING. UPDATED 09/14/11 *BF THE CONSUMER STATED THE FUEL TANK WAS DAMAGED AND HAD TO BE REPLACED. UPDATED 09/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403783May 31, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2002 FORD F-150, 4.6 TRITON ENGINE KEEPS BLOWING THE SPARK PLUGS OUT OF THE HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402184May 20, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING AT HIGHWAY SPEED MY 2002 FORD F-150 DROPPED THE FUEL TANK AND THE TANK WAS DRAGGED FOR APPROXIMATELY 1/4 MILE WILE I ATTEMPTED TO MANEUVER ACROSS THREE LANES OF TRAFFIC TO THE BREAKDOWN LANE. THIS CREATED A HOLE IN THE TANK AS IT WAS DRAGGED AGAINST THE PAVEMENT. I HAD JUST FILLED THE TANK AND ALL 25 GALLONS WAS LOST ON THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND I AM WAITING FOR THE ESTIMATE FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402207May 20, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH HE HEARD A LOUD BANGING NOISE BEFORE THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND THE CONTACT NOTICED THE SPARK PLUGS HAD FRACTURED FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ACKNOWLEDGED THIS WAS A KNOWN FAILURE; HOWEVER, THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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