Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10873268June 8, 2016
SERVICE BRAKES
AS I CAME BACK FROM DROPPING OF THE KIDS AT SCHOOL, 06 JUNE, I WAS DRIVING INTO THE HOUSE COMPLEX WHEN THE BREAKS FAILED. THE TRUCK WOULD NOT STOP. I USED THE EMERGENCY BREAK TO SLOW DOWN THE VEHICLE. ONCE I STOPPED I THEN PROCEEDED TO DRIVE THE VEHICLE TO MY DRIVE WAY USING THE EMERGENCY BREAK. I WAS LUCKY IT WAS NOT BUSY. I CONTACT FORD TO SEE ABOUT THE PROBLEM. WAS TOLD THE RECALL WAS NOT GOING TO COME OUT TILL JULY. FORD GOT ME IN CONTACT WITH THE NEAREST DEALERSHIP, VIVA FORD, TO MAKE ARRANGEMENTS TO PICK UP THE TRUCK ON 07 JUNE. THE PROBLEM IS THE FLUID LEAKS INTO THE MASTER CYLINDER. I WAS TOLD BY THE DEALERSHIP THAT FORD DOES NOT COVER RENTALS. THAT THE DEALERSHIP WILL TRY TO HELP ME WITH A LOANER. NOW I'M STUCK WITH NO VEHICLE, MISSED A DAY OF WORK AND STILL HAVE TO WAIT IF A LOANER VEHICLE COMES AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872939June 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE RUNS GREAT MOST OF THE TIME, BUT WHEN DRIVING AT HIGHWAY SPEEDS FOR A COUPLE OF HOURS IN THE RAIN, SNOW, HUMID OR MISTING CONDITIONS, THE TRUCK WILL SOMETIMES LOOSE POWER AND START SHAKING/STUTTERING WHEN ACCELERATING TO PASS ANOTHER VEHICLE, OR WHEN CLIMBING A HILL. MOST OF TIME, IT IS A VERY SLIGHT SHUDDER BUT WHEN UNDER HEAVY THROTTLE, THE ENGINE WILL START CUTTING OUT, LOOSE POWER AND SPEED, AND THE CHECK ENGINE LIGHT WILL START FLASHING. WHEN THIS HAPPENS, I WILL HAVE TO PULL OVER TO THE SLOWER LANE OF TRAFFIC, OR ONTO THE SHOULDER. AFTER ABOUT 30 SECONDS THE CHECK ENGINE LIGHT WILL EITHER GO OUT, OR COME ON SOLID. IT IS VERY FRIGHTENING WHEN THIS HAPPENS BUT IT HAS HAPPENED ENOUGH TIMES THAT I ALMOST EXPECT IT WHEN THE CONDITIONS ARE RIGHT FOR IT TO OCCUR. I HAVE TAKEN IT INTO VARIOUS FORD DEALERSHIPS AS I AM USUALLY OUT OF TOWN ON VACATION WHEN IT HAPPENS. THEY HAVE APPLIED ALL THE TSB'S RECOMMENDED BY FORD MOTOR, BUT OBVIOSITY THEY CAN'T RECREATE THE ISSUE ON DEMAND AND APPARENTLY CAN'T CORRECT IT. THIS IS A VERY DANGEROUS ISSUE AND I WOULD SUPPORT A TOTAL RECALL OF ALL ECOBOOST VEHICLES UNTIL CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872943June 7, 2016
STEERING
THE SERVICE ADVANCE TRAC LIGHT CAME ON WHEN I STARTED UP MY TRUCK FOR THE DAY. I LOST ALL POWER STEERING CONTROL AND THE BLINKERS STOPPED WORKING. MY TRUCK IS A 2013 F-150 WITH ONLY 38,000 MILES. THIS IS A SERIOUS SAFETY PROBLEM THAT FORD KNOWS ABOUT AND YOU, THE NHTSA KNOWS ABOUT THE PROBLEM. IT IS TIME THAT SOMETHING IS DONE ABOUT THIS SAFETY PROBLEM. IS EVERYBODY GOING TO WAIT LIKE GM DID UNTIL THERE ARE MULTIPLE FATALITIES BEFORE THIS IS ADDRESSED? DO SOMETHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873078June 7, 2016
SERVICE BRAKES
ON 6/5/2016 THE LOW BRAKE FLUID WARNING LIGHT CAME ON AND THE BRAKE FLUID RESERVOIR WAS EMPTY. WE WERE NEAR HAROLD FORD IN SACRAMENTO, CA, SO WE DROPPED THE TRUCK OFF FOR REPAIR. ON 6/6/2016, THE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872701June 6, 2016
POWER TRAIN
WHILE ACCELERATING TO MERGE INTO TRAFFIC ON THE INTERSTATE THE TRUCK SHUTTERED VIOLENTLY AND LOST ALL POWER TO THE DRIVE TRAIN. MOTOR WAS STILL RUNNING BUT TRANSMISSION WOULD NOT ENGAGE FOR APPROXIMATELY 10-15 SECONDS. TAPPED ACCELERATOR 2 TIMES AND MOTOR WOULD REV UP BUT TRANSMISSION DID NOT ENGAGE AGAIN UNTIL THIRD ATTEMPT. I HAVE MY TRUCK SERVICED REGULARLY, THIS IS NOT A LOW TRANSMISSION FLUID ISSUE AND SEEMS TO BE THE SAME ISSUE REPORTED BY OTHER F150 OWNERS ACROSS THE COUNTRY. THIS IS A SAFETY ISSUE, I WAS ALMOST HIT IN THE REAR AFTER THIS HAPPENED. THE SERVICE LIGHT CAME ON WHEN THIS ISSUE OCCURRED; HOWEVER, AFTER GOING TO THE DEALER AND SHUTTING THE ENGINE OFF THE SERVICE LIGHT DID NOT REAPPEAR WHEN STARTED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872707June 6, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10872038June 2, 2016
SERVICE BRAKES
THERE IS AN UN-NORMAL VIBRATION WHEN APPLYING BRAKES. I THINK THE ROTORS ARE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871927June 1, 2016
SERVICE BRAKES
FORD BRAKE RECALL # 16V345 I WANT TO REPORT THAT THE DAY AFTER I RECEIVED YOUR WARNING NOTICE, MY BRAKE'S FAILED. I WAS LUCKY THAT IT HAPPENED WHILE I WAS BACKING OUT OF A PARKING SPACE AT 2 MPH AND NOT ON I-95 IN HEAVY TRAFFIC DOING 65 MPH AND TOWING A CAMPER. I HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY TOLD ME THAT THEY DID NOT HAVE A RECALL NOTICE ON MY VEHICLE YET. HOWEVER, BECAUSE THEY HAD JUST DONE A COMPLETE BRAKE OVERHAUL ON IT IN MARCH, THEY ONLY CHARGED ME A $ 100.00 DEDUCTIBLE. THEY DID SAY THAT IF I RECEIVED A RECALL NOTICE FROM FORD, I COULD ASK FOR A REFUND OF THE DEDUCTIBLE. I HAVE ATTACHED THE INVOICES FROM BOTH TRANSACTIONS. I WOULD LIKE TO HEAR MORE FROM YOU REGARDING THIS AND ANY MORE RECALLS ON MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871610May 31, 2016
SERVICE BRAKES
IN ALL BRAKING SCENARIOS, BE IT FROM 55MPH+ TO 0 OR JUST A PARTIAL SLOW DOWN THE TRUCK BEGINS TO SHAKE AND SHIMMY VIGOROUSLY. IT AFFECTS STEERING, STOPPING DISTANCE AND IS EXTREMELY UNSAFE. THE ISSUE IS AT ITS PEAK WHEN COMING TO A COMPLETE STOP AT ANY RED LIGHT OR TRYING TO BRAKE AND TURN AT THE SAME TIME. ISSUE WAS DIAGNOSED AND SEEMS TO BE A DEFECT IN FORD ROTORS AS THE BRAKE PADS ARE OVER 80% AS STATED BY A FORD REPRESENTATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871150May 27, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED AND THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES). THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870811May 25, 2016
SERVICE BRAKES
COMPLETE BRAKE FAILURE. I HAD TO REPLACE ROTORS, PADS AND ADD BRAKE FLUID YESTERDAY TO MY 2013 F-150 WITH THE 3.5 LITER TURBO BOOST. I HAVE THE RECEIPTS! I WAS TOLD THAT THE FLUID WAS EXTREMELY LOW, PADS WERE CRACKED AND THE ROTORS WERE WRAPPED. I SPENT OVER $700.00 AND I HAVE LESS THAN 54, 000 MILES ON THIS TRUCK. WORST BRAKES I HAVE EVER HAD, NOW THE BRAKES ARE SPONGY AND THE TECH. HAS NO CLUE WHY; BRAKES WERE BLEED TWICE BUT STILL SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870822May 25, 2016
ENGINE
CONTINUED LACK OF POWER WHEN ACCELERATING. SEVERAL TIMES WHILE IN A TURNING LANE, I CAN HIT THE ACCELERATOR AND THE ENGINE GOES TO A COMPLETE SHUT DOWN OF POWER. I HAVE READ THE RELATED ENGINE ISSUES HERE, BUT AS A MECHANICAL ENGINEER, I CAN TELL YOU THIS IS A TURBO ISSUE. THIS ISSUE HAS ALMOST CAUSED ME SEVERAL ACCIDENTS DUE TO ONCOMING TRAFFIC AND THE LACK OF POWER FROM ENGINE THAT CAUSES LACK OF MOVEMENT FROM THE TRUCK. THE LACK OF POWER LAST FOR 1 TO 5 SECONDS AND IT IS THE SAME IN WET OR DRY WEATHER. I WANT THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870915May 25, 2016
SUSPENSION
FORD 2013 F-150 BOTH FRONT SHOCKS LEAKING AT 32,000 MILES. DEALER STATES THIS IS NOT NORMAL AND THEY NEED TO BE REPLACED. WARRANTY EXPIRED JAN 2016. EXTENDED WARRANTY COVERS MCPHERSON STRUT BUT NOT THE LEAKY SHOCK INSIDE THE STRUT ASSY. CORPORATE FORD STATES THEY WILL NOT WARRANTY. FORD KNOWS ABOUT THIS ISSUE AS THEY HAVE RELEASED A TECH SERVICE ADVISORY ABOUT WEEPING STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870271May 23, 2016
STEERING, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL LIGHT WOULD ILLUMINATE AND THE POWER STEERING WOULD SUDDENLY MALFUNCTION. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE POWER STEERING FAILURES OCCURRED ON MULTIPLE OCCASIONS AND EVENTUALLY WENT OUT COMPLETELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST ASSEMBLY MALFUNCTIONED. THE ELECTRONIC POWER ASSIST ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865806May 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS WERE SATURATED WITH BRAKE FLUID. THE REAR BRAKE PADS WERE REPLACED AT APPROXIMATELY 18,000, 21,000, 35,000, 50,000, AND 65,000 MILES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865343May 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION DOWNSHIFTED INDEPENDENTLY AND THE RPMS INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 07/14/16*LJ THE CONSUMER STATED THE TRANSMISSION/COMPUTER WAS REPROGRAMMED BY THE DEALER. THE PROBLEM RECURRED SEVERAL TIMES. UPDATED 07/19/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865348May 17, 2016
ELECTRICAL SYSTEM
TRUCK STALLED MOMENTARILY WHILE NEGOTIATING AN INTERSECTION. I PULLED INTO A PARKING LOT TO CHECK FOR ISSUES. WHEN I TRIED TO RE-START THE TRUCK IT WOULD TURN OVER BUT WOULDN'T START. I CHECKED THE OWNERS MANUAL FOR THE PROCEDURE TO RE-SET THE FUEL SHUT OFF SWITCH BECAUSE I THOUGHT IT MAY HAVE BEEN ACTIVATED BY SOMETHING. TRUCK STILL WOULD NOT START AFTER FOLLOWING PROCEDURE. I HAD THE TRUCK TOWED TO HUNT FORD IN FRANKLIN KY. A SERVICE TECHNICIAN CALLED ME THE NEXT DAY TO INFORM ME THAT THE FUEL PUMP RELAY HAD MELTED AND THAT FORD HAD ISSUED A TECHNICAL BULLETIN ABOUT THE ISSUE AND A FIX FOR IT WHICH INCLUDED INSTALLING AN INLINE FUSE TO KEEP THE RELAY FROM MELTING AGAIN. THE REPAIR COST $210 AND THE SERVICE TECH TOLD ME THAT MY TRUCK WAS SECOND ONE THAT THEY HAD FIXED WITH THIS SAME ISSUE THAT DAY! WHILE IT WASN'T A SAFETY ISSUE FOR ME, IT DEFINITELY HAS THE POTENTIAL TO BE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865342May 17, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 5 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS ABLE TO BE STOPPED; HOWEVER, THE PARKING BRAKE HAD TO BE DEPRESSED. UPON INSPECTION, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS DEPLETED. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE, BUT IT DEPLETED AGAIN 45 MINUTES LATER. THE VEHICLE WAS TOWED TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865046May 16, 2016
SERVICE BRAKES
BRAKES REQUIRING FREQUENT SERVICE WITH BRAKE PADS BREAKING ON PASSENGER SIDE AND ROTORS NEEDING TURNING. WE HAVE 50,000 MILES ON TRUCK AND BRAKES ARE SCRUBBING AGAIN. THIS WILL BE THE FOURTH TIME WE HAVE HAD TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865120May 16, 2016
SERVICE BRAKES
MY SON WAS DRIVING TO SCHOOL, NORMAL SPEED, PRESSED THE BRAKES TO STOP AT A STOP LIGHT. HE PUSHED THE BRAKE TO THE FLOOR AND THE TRUCK HAD NO BRAKES, DID NOT STOP AND SLID IN TO THE PERSON AHEAD OF HIM. LUCKILY, NO ONE WAS HURT, BUT HIS VEHICLE SUSTAINED OVER $3000 IN DAMAGES. THE PERSON AHEAD OF HIM HAD NO DAMAGES. EVEN NOW, THE BRAKES ARE VERY LIGHT AND YOU HAVE TO PRESS DOWN SUPER HARD. I AM VERY NERVOUS ABOUT HIM OR ANYONE DRIVING THIS VEHICLE. THE DEALER WILL DO NOTHING ABOUT IT. WE PURCHASED THIS VEHICLE IN DECEMBER OF 2015.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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