Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10883292July 7, 2016
POWER TRAIN
WHILE DRIVING THE VEHICLE AT 50MPH THE TRUCK SUDDENLY SHIFTED FROM 5TH GEAR TO 1ST GEAR CAUSING THE REAR WHEELS TO LOOSE TRACTION AND LOSS OF CONTROL INTO ON COMING CARS IN A TURN LANE. AFTER A FEW SECONDS NOTICING THE RPM'S REACHED 6800 THE TRUCK SHIFTED TO 3RD GEAR AND I WAS ABLE TO AVOID IMPACT. NO TROUBLE LIGHTS OR ANY INDICATIONS WERE GIVEN. I'M FILING A COMPLAINT TO SEE IF ANY OTHER OWNERS OF THIS YEAR TRUCK ARE HAVING THIS PROBLEM. THERE IS A RECALL 16S19 FOR 2011-2012 FORD TRUCKS BUT WHEN ASKING FORD ABOUT MY 2013 DOING THE SAME THING I GET SHUNNED. THE DAMAGE CAUSED BY THE DOWN SHIFT HAS RESULTED IN THE TRUCK NEEDING A COMPLETE NEW TRANSMISSION WHICH WAS STATED BY FORD'S FIELD SERVICE REP. MY TRUCK HAS BEEN SITTING AT THE DEALER SINCE APRIL 18TH AND IS STILL NOT DRIVABLE AFTER 2 DIFFERENT ATTEMPTS TO FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883418July 7, 2016
STEERING
AT TIMES WHEN TURNING LEFT THE POWER STEERING WILL JUST STOP. HAVE TO FORCE IT BACK TO CENTER. SOMETIMES DRIFTS TO LEFT ALSO. THIS IS COVERED BY A RECALL FOR 2014 BUT NOT 2013 AND THEY USE THE SAME PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883468July 7, 2016
STEERING
POWER STEERING MADE A GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED FULLY TO THE LEFT. A WARNING REGARDING THE STABILITRACK SYSTEM APPEARED ON THE DASH. SUBSEQUENTLY WHILE I WAS DRIVING ON A STREET POWER STEERING ASSIST STOPPED, RESULTING IN VERY DIFFICULT STEERING. MY MECHANIC SCANNED THE COMPUTER AND FOUND THAT THE STEERING ANGLE SENSOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882679July 5, 2016
ELECTRICAL SYSTEM
REAR WINDOW DOES NOT OPEN AND REAR-DEFROST NO LONGER WORKS. POTENTIAL FOR THE REAR WINDOW TO EXPLODE BECAUSE OF THE ELECTRICAL PROBLEM. SERVICE BULLETIN NO. ASI-32259, FORD REPORTS, 'A POWER SLIDING REAR WINDOW, ON SOME VEHICLES, MAY EXPERIENCE A POSSIBLE INOPERATIVE REAR-WINDOW DEFROST. (MODELS 2010-2013 F-150.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882021July 1, 2016
SERVICE BRAKES
VEHICLE STATIONARY IN PARKING LOT, NO BRAKES, FRONT OR REAR, HAD IT TOWED JUNE 16, 2016, LOOKED AT IN FREEHOLD FORD, FREEHOLD, NEW JERSEY, DIAGNOSED FRIDAY JUNE 17, 2016, NO BRAKES, NO PARTS NO ANSWERS AS TO WHEN IT WILL BE REPAIRED, NO LOANER VEHICLE, NO HELP, TODAY IS JULY 1, 2016 ONLY ANSWER IS FROM FORD CENTRAL JERSEY CUSTOMER SERVICE REP MS. AUNA LOCHLAN 866-631-3788 XTN 77798 IS THAT LETTERS ARE GOING OUT JULY 11, 2016 ON THE RECALL AND WE DON'T HAVE PARTS. SO I HAVE NO VEHICLE, NO ANSWERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881612June 29, 2016
AIR BAGS
FOR UNKNOWN REASON, AIRBAG LIGHT CAME ON. CLICKING BOTH FRONT SEATBELTS DOES NOT TURN OFF. MILEAGE ON TRUCK 44434.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881311June 28, 2016
SERVICE BRAKES
I DROVE THE VEHICLE TO THE STORE THIS MORNING AND THERE WAS NO PROBLEM WITH THE BRAKES. WHEN I LEFT THE STORE AND STARTED THE VEHICLE I GOT A MESSAGE THAT SAID BRAKE FLUID IS LOW AND WHEN I PRESSED THE BRAKE IT WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO STOP THE VEHICLE FROM MOVING AS I WAS ATTEMPTING TO BACK OUT OF A PARKING SPACE. I GOT IT TO STOP HOWEVER WHEN I PRESSED THE BRAKE AGAIN IT WENT STRAIGHT TO THE FLOOR AGAIN. I THEN TURNED THE VEHICLE OFF AND CALLED FOR ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP (IT ONLY HAS 11000 MILES ON IT) AND THEY ADVISED ME THAT THE MASTER CYLINDER WAS DEFECTIVE AND WAS LEAKING FLUID INTO THE BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876972June 27, 2016
ENGINE
MY 2013 F150 ECO BOOST STARTED CUTTING OUT WHILE DRIVING HOME, THE WRENCH ILLUMINATED THEN THE CHECK ENGINE AS THE ENGINE COMPLETELY SHUT DOWN. IF I WOULD OF BEEN ON THE FREEWAY OR PULLING SOMETHING I WOULD'VE BEEN DEAD. AFTER COASTING OFF THE ROAD. I WAS ABLE TO GET IT TO RESTART, BUT THE CHECK ENGINE LIGHT STAYED ON AND WAS CUTTING OUT. I ONLY HAD TO GO 2 MILES TO GET HOME. I TOOK IT TO THE FORD DEALERSHIP DUE TO THE MILEAGE IT WASN'T COVERED, BUT IT WAS THE THROTTLE BODY THAT HAD TO BE REPLACED. AFTER DOING SOME RESEARCH FORD HAD RECALLED THIS ON A FEW VEHICLES, BUT NOT THIS ONE YET. IT IS VERY DANGEROUS TO HAVE IT JUST SHUT THE ENGINE OFF ON YOU. IF YOU'RE IN TRAFFIC OR PULLING THERE WOULD BE A SEVERE PROBLEM. I'M STILL CONCERNED WHEN I PULL. I HOPE THAT FORD RECALLS THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876701June 26, 2016
STEERING
RECEIVED POWER STEERING ASSIST FAULT AND WAS UNABLE TO TURN VEHICLE. SEARCHING ONLINE FORD HAS RECALLED OLDER MODELS OF THE F150 BUT THERE ARE NUMEROUS COMPLAINTS OF THIS HAPPENING ON SEVERAL FORD MODELS. THIS IS A SERIOUS, SERIOUS SAFETY ISSUE. FURTHER FORD IS SCREWING CUSTOMERS OVER BY NOT RECALLING THESE VEHICLES AND MAKING CUSTOMERS REPLACE THE ENTIRE STEERING RACK AT A COST OF ALMOST $2000.00 AT MINIMUM THIS SHOULD BE INCLUDED IN EXTENDED WARRANTIES WHICH IT IS NOT. VEHICLE WAS REVERSING OUT OF MY GARAGE WHEN THE FAULT OCCURRED AND IT CANNOT BE RESET. THE VEHICLE IS NOW INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876560June 25, 2016
POWER TRAIN, FUEL SYSTEM, GASOLINE
THROTTLE WAS COMPLETELY LOST. TRUCK WOULD ONLY RUN AROUND 5 MPH MAXIMUM. WOULD NOT TAKE THROTTLE AT ALL. THIS IS A VERY DANGEROUS CONDITION WHEN IN A HIGH TRAFFIC AND MULTI LANE SETTING WHERE ALL THE OTHER VEHICLES ARE RUNNING AT HIGH SPEEDS. IT IS ALSO VERY DANGEROUS WHEN PULLING A 7000 LB TRAILER WITH NO OR EXTREMELY LIMITED PULL OFFS FOR EMERGENCIES SUCH AS THIS. IT CREATES A VERY REAL POSSIBILITY OF DEATH. THIS OCCURRED ON A LOCAL ROAD IN FITZGERALD, GA TRAVELING STRAIGHT WITH LIGHT TRAFFIC CONDITIONS FORTUNATELY. I DROVE THE TRUCK IN TO FITZGERALD FORD FROM ABOUT 3 TO 4 MILES AWAY AT THE ABOVE MENTIONED SPEED. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY, AND IT WAS REPLACED AT A COST TO ME OF $248.12. MY WIFE'S CAR ALSO HAD THIS PROBLEM WITH THE EXACT SAME PART. IT WAS REPLACED BY THE SAME DEALERSHIP AND PAID FOR BY US. MY WIFE [XXX] SUBSEQUENTLY RECEIVED CORRESPONDENCE FROM FORD THAT INDICATED THE THROTTLE BODY WARRANTY HAD BEEN EXTENDED, AND THAT COST THAT WE PREVIOUSLY PAID WAS REFUNDED TO US. HER CAR WHICH WE STILL OWN IS A 2010 FORD FUSION SEL. THE VIN IS [XXX]. THE INCIDENT WITH MY TRUCK OCCURRED YESTERDAY, JUNE 24, 2016. THE DIAGNOSIS, REPAIR AND PAYMENT FOR THE REPAIR ALSO TOOK PLACE YESTERDAY. IS THERE ANY DIFFERENCE BETWEEN THE EXTENSION OF THE CAR THROTTLE BODY WARRANTY AND THE TRUCK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875786June 22, 2016
POWER TRAIN
I WAS PARKED ON A INCLINE WITH THE ENGINE OFF AND THE TRANSMISSION IN DRIVE. I WENT TO STEP OUT OF THE VEHICLE WHEN IT STARTED TO ROLL BACKWARDS. THE TRUCK WAS ROLLING BACKWARDS AND THE DOOR WAS PUSHING ME DOWN THE HILL WITH IT. LUCKILY I WAS ABLE TO GET BACK IN THE TRUCK AND STOP THE VEHICLE. ANOTHER TIME I WAS PARKED IN A PARKING LOT WITH THE ENGINE OFF AND THE TRANSMISSION IN DRIVE AND AFTER AWHILE THE VEHICLE STARTED TO ROLL FORWARD. AFTER BOTH INCIDENTS I ASKED MY FORD DEALER AND THEY STATED THAT IT WAS NORMAL FOR THE TRUCK TO ROLL WHEN THE TRANSMISSION WAS IN DRIVE. THE FIRST TIME I COULD'VE BEEN SERIOUSLY HURT AND THE SECOND TIME SOMEONE IN THE PARKING LOT COULD'VE BEEN SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875660June 21, 2016
UNKNOWN OR OTHER
FORD F-150 BRAKE FAILURE WAS DRIVING ON SUNDAY AND HAD A COMPLETE BRAKE FAILURE WITH NO ELECTRONIC WARNING, WARNING LIGHT FOR LOW BRAKE FLUID CAME ON AFTER FAILURE. WAS TRAVELING ABOUT 35 MPH ON A CITY STREET AT TIME PUSHED PEDAL ALL THE WAY TO FLOOR WITH LITTLE RESPONSE BY BRAKIN SYSTEM. HAD TO USE PARKING BRAKE TO STOP CAR, EXTREMELY SCARY BC I HAD KIDS IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875219June 20, 2016
ENGINE
THREE TIMES OVER A 2 YEAR PERIOD I HAVE STARTED TO PASS SLOW MOVING VEHICLES ON TWO LANE HIGHWAYS AND THE ENGINE STARTED TO DIE AND THE VEHICLE ENGINE LIGHT STARTED FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875326June 20, 2016
ELECTRICAL SYSTEM
BATTERY WARNING LIGHT COMES. HEAD LIGHTS, INTERIOR LIGHTS, AND INSTRUMENT PANEL LIGHTS SURGE. BATTERY IS DEAD THE NEXT MORNING WHEN I GO TO START MY TRUCK. BE TO FOUR GARAGES TWO WHERE FORD CERTIFIED GARAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874721June 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
LOSE POWER ON ACCELERATION WHILE PASSING ON THE HIGHWAY SUDDEN LOST OF POWER AND ENGINE FAIL SHACKING TYPE OF FEEL NOT NOISE OR WARNING BEFORE EVENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874543June 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH AND PASSING ANOTHER VEHICLE, THERE WAS HESITATION AND A RAPID REDUCTION IN ENGINE POWER AS THE WARNING INDICATOR ILLUMINATED. THREE MINUTES LATER, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ECOBOOSTER ENGINE CAC DETECTOR SHIELD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874341June 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING OVER UNEVEN TERRAIN, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE LIGHT WOULD NOT DIM UNLESS THE CONTACT CONNECTED THE SEAT BELT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874495June 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THROTTLE BODY FAILED ON MY PICKUP WHILE DRIVING. WENT INTO LIMP MODE AND ENGINE WOULDN'T REV UP. HAD TO SHUT OFF AND RESTART MULTIPLE TIMES IN ORDER TO MAKE IT TO THE SHOP. SCANNED IT AND HAD CODE P2112 THROTTLE BODY STUCK CLOSED. REPLACED THROTTLE BODY AND SEEMS TO BE OK NOW. GLAD I WAS JUST PUTTING ALONG WHEN IT HAPPENED OR IT COULD HAVE BEEN A DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873343June 9, 2016
POWER TRAIN, STEERING
WHEN I TURN ON AND PLACE THE TRUCK IN DRIVE, MY STEERING WHEEL LOCKS UP TO WHERE I CANT USE STEERING WHEEL, I GET A ERROR ON DASH STATING "ASSIST POWER STEERING FAILURE. I PLACE TRUCK IN PARK AND TURN VEHICLE OFF, AND RESTART AND PROBLEM SEEMS FINE, UNTIL STEERING WHEEL LOCKS UP WHILE DRIVING AND I GET THIS SAME ERROR. FORD DEALER IS CHARGING ME $2000 TO FIX THIS PROBLEM. THIS COULD CAUSE A MAJOR CRASH. I BELIEVE FORD SHOULD HAVE THIS RECALLED AND PAY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873460June 9, 2016
ENGINE
I WANTED TO MAKE YOUR OFFICE AWARE AND SEEK ANY ASSISTANCE YOU MAY BE ABLE TO OFFER REGARDING A SAFETY ISSUE WITH THE FORD ECOBOOST ENGINE FOUND IN MANY TRUCKS IN OUR STATE. RECENTLY I WAS DRIVING ON A TWO LANE ROAD AND ENDED UP BEHIND A SLOW MOVING TRACTOR TRAILER. WHEN GETTING TO A PROPER PASSING ZONE, I ACCELERATED TO PASS THE VEHICLE. JUST ABOUT THE TIME I WAS ALONGSIDE IT, MY TRUCK (A 2013 F150 ECOBOOS WITH ABOUT 78K MILES) STARTED SHUDDERING, A CHECK ENGINE LIGHT CAME ON AND IT DRASTICALLY REDUCED POWER ALMOST CAUSING AN ACCIDENT WHEN ANOTHER VEHICLE WAS APPROACHING FROM THE OTHER DIRECTION (THIS TOOK SEVERAL SECONDS - THE PASSING ZONE WAS ENTIRELY CLEAR WHEN I STARTED THE MANEUVER). I TOOK MY VEHICLE TO A LOCAL DEALER FOR REPAIRS ONLY TO FIND OUT THAT IT WAS FROM A MANUFACTURER DEFECT AFFECTING CONDENSATION IN THE COOLING UNIT OF THE TURBOS. FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB-14-0017) REGARDING THE ISSUE BUT NO RECALLS MADE NOR ANY CUSTOMER NOTIFICATIONS SENT OUT. I HAVE NOTIFIED FORD AND REQUESTED 1) THEY REIMBURSE THE COST OF REPAIRS; 2) ISSUE AN IMMEDIATE RECALL FOR THIS MAJOR SAFETY DEFECT; AND 3) IMMEDIATELY NOTIFY OWNERS OF THEIR PRODUCT AS TO THE POSSIBLE SAFETY HAZARD THAT COULD OCCUR WHEN PUTTING THE ENGINE UNDER A HEAVY RPM LOAD. ADDITIONALLY, I AM ASKING IF YOUR OFFICE CAN FOLLOW UP WITH THIS REQUEST TO ENSURE THAT SOMEONE DOESN'T ENCOUNTER THE SAME BAD SITUATION OR WORSE. THIS WAS A POTENTIAL FATALITY SITUATION THAT COULD HAVE BEEN AVOIDED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150