Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10929441December 1, 2016
STEERING
JUST OVER 26K MILES AND FOR LAST MONTH WHEN STARTING MY CAR IN THE MORNING IT SHOWS POWER STEERING FAULT ON MY DASH. SEEMS ONCE ILET IT WARM FOR 10MINS OR SO AND RESTART THE CAR IT WORKS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928844November 30, 2016
SERVICE BRAKES
DRIVER SIDE BRAKE PADS WERE INSTALLED BACKWARDS CAUSING INCORRECT WEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928311November 28, 2016
SERVICE BRAKES
TWO DAYS AFTER PURCHASING THIS TWO YEAR OLD USED LIMITED EDITION F150 THE POWER BRAKE ASSIST FAILED; WEATHER CONDITION WAS RAIN. RETURNED IT TO DEALERSHIP WHO DID NOTHING AS THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES SINCE PURCHASING THE TRUCK, AND REPORTED TO THE DEALERSHIP, AND IS A MAJOR CONCERN TO ME AS I TOW A 26' TRAVEL TRAILER WITH IT. RATE OF SPEED WHEN APPLYING BRAKES WAS @15MPH OR LESS, AND EACH TIME THE ROADS WERE WET. CALLED FORD TODAY AND ESTABLISHED CASE # CAS-11141043 FOR THIS REPEAT CONDITION AFTER DEALERSHIP SAID THERE WERE NO RECALLS OR TSBS AND THAT IT WAS UNCERTAIN IF IT'S UNDER WARRANTY. TODAY WAS THE MOST RECENT INCIDENT AND THE TRUCK IS BACK AT THE DEALERSHIP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928094November 27, 2016
VISIBILITY/WIPER
WAS HEADING TO WORK AROUND 750 A.M. AND HEARD A LOUD POP, LIKE A ROCK HITTING A WINDOW. I CHECKED ALL MY WINDOWS AND NOTICED MY BACK DRIVER SIDE WINDOW WAS BUSTED. AT THE TIME, I HAD MY REAR DEFROSTER ON. I DID NOT HIT A POTHOLE PRIOR OR DURING THE EVENT. I WAS TRAVELING ABOUT 60 M.P.H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927791November 25, 2016
ENGINE
COOLING SYSTEM CONNECTIONS. FORD HAS PUT IN CLIPS ON HOSES THAT CONNECT TO OVERFLOW FOR COOLING SYSTEM AND ON A Y-CONNECTOR AT FRONT OF MOTOR THAT NOT ONLY LEAK ALL THE TIME BUT CAN JUST POP OFF AND CAUSE THE ENGINE TO OVERHEAT. I AM CONSTANTLY HAVING TO KEEP BUCKETS UNDER MY TRUCK TO CATCH FLUID. FORD WANT AN OUTRAGEOUS AMOUNT OF MONEY TO FIX AND BASED ON WHAT I HAVE READ IN FORUMS THE FIX MAY ONLY LAST A WEEK AND START LEAKING AGAIN. THIS HAPPENS ON THE 5.0V-8 ECONOBOOST.. HERE IS A VIDEO I TOOK HTTPS://WWW.YOUTUBE.COM/WATCH?V=DN4OWB5DXX4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927913November 25, 2016
STEERING
TODAY WHILE DRIVING MY 2013 FORD F150 AT 30MPH ON A COUNTY ROAD, A WARNING POPPED UP THAT SAID "HILL DESCENT CONTROL FAULT" AS THE POWER STEERING FAILED. LUCKILY I WAS DRIVING STRAIGHT AHEAD AT A SLOWED RATE OF SPEED. AFTER THIS I COULD BARELY TURN THE STEERING WHEEL MAKING FOR VERY UNSAFE DRIVING CONDITIONS. ALSO THE TURN SIGNALS QUIT WORKING SHORTLY AFTERWARDS. THE VEHICLE HAS ABOUT 50,000 MILES ON IT, AND LOOKING AROUND ON THE INTERNET WOULD LEAD ME TO ASSUME THIS IS A VERY COMMON PROBLEM THAT IS A DEFINITE SAFETY CONCERN FOR ANY IN OR AROUND ONE OF THESE VEHICLES. I ALSO NOTICED THAT THE NEXT MODEL YEAR OF THIS VEHICLE RECEIVED A RECALL ON THIS VERY PROBLEM. MY WIFE ALSO DRIVES A 2013 F150 AND I'M AFRAID TO LET HER DRIVE IT ANYMORE, IT TOOK ALL I COULD DO TO STEER IT, I CAN'T IMAGINE SHE'LL BE ABLE TO DO THE SAME WHEN HERS FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927618November 23, 2016
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE VEHICLE WAS WARMING UP IN THE MORNING, THE REAR HEATED SLIDING WINDOW EXPLODED AND SHATTERED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT FAILED AND THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 01/31/17*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927180November 21, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 30 MPH, THE BRAKES FAILED AND THERE WAS NO PEDAL MOVEMENT AT ALL. THE CONTACT HAD TO SHIFT THE VEHICLE INTO MANUAL IN ORDER TO SLOW DOWN. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT THE DIAGNOSIS WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926781November 17, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
A CRITICAL 20 AMP FUSE THAT GIVES POWER TO THE FUEL RELAY WHICH POWERS THE FUEL PUMP BLEW RENDERING MY VEHICLE IN OPERABLE. IT WOULD NOT START AT ALL. THIS IS A KNOWN ISSUE TO FORD MOTOR COMPANY. THEY HAVE A TSB ALSO KNOWN AS A TECHNICAL SERVICE BULLETIN 15'0137. THIS "FIX" MERELY RELOCATES THE FUSE SO THAT THE KNOWN POTENTIAL FOR FAILURE DOES NOT MELT THE FUSE HOUSING. THIS DOES NOT SOLVE THE PROBLEM OF WHY THE FUSE IS BLOWING. THIS SERVICE IS ALSO NOT COVERED; AS THE DEALER EXPECTS ME TO PAY FOR THE FIX. THE FUSE HOUSING ON MY TRUCK IS MELTED AND CHARD FROM THE FAILED FUSE . TO ME THIS IS A SAFETY ISSUE BOTH FOR THE POTENTIAL OF FIRE AND LOSING PROPULSION DUE TO THE CONSEQUENTIAL LOSS OF FUEL TO THE ENGINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925747November 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE CRASHED INTO A GUARDRAIL. THE SIDE AIR BAGS DEPLOYED, BUT THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT WAS EJECTED OUT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND FACE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10925591November 12, 2016
SERVICE BRAKES
BRAKES SQUEAK LOUD WHEN IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925171November 9, 2016
ELECTRICAL SYSTEM
MY 2013 FORD F-150 RAPTOR HAS HAD TWO COMPLETE BURNED UP MASTER FUSE BOXES OCCUR ON MY TRUCK. THE ORIGINAL ONE BURNED OUT AND MELTED AT 36K MILES ABOUT A YEAR AGO. FORD COVERED IT UNDER FACTORY WARRANTY. THIS SECOND ONE HAS JUST BURNED UP AT 80K. SAME EXACT THING. THERE IS A SERIOUS DEFECT ON THIS VEHICLE. THIS IS ALSO AN ISSUE WITH MANY 2013 MODEL FORD RAPTOR F-150. ACCORING TO ONLINE REPORTS AND VARIOUS DEALER COMMENTS. FOR SAFETY PURPOSES THIS IS A SEVERE ENOUGH AND CONTINUAL ISSUE THAT A RECALL NEEDS TO BE MADE. FOUR PEOPLE I KNOW WHO HAVE OWNED THIS TRUCK BETWEEN 2011-2013 HAVE ALL HAD THE SAME ISSUE. VEHICLE WILL NOT START OR OPERATE WHEN THIS ISSUE OCCURS IT'S ABNORMAL TO HAVE SUCH AND ISSUE WITH A SAFETY RISK AND THE POTENTIAL OF THE VEHICLE CATCHING FIRE. IT HAPPENS SO OFTEN APPARENTLY THERE IS A MAJOR BACK ORDER ON THE FUSE BOX REPLACEMENT. LAST TIME I WAS TOLD IT WOULD TAKE 6MONTHS TO GET THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925009November 8, 2016
VEHICLE SPEED CONTROL
I WAS TRAVELING ALONG I-85 ABOUT 70MPH IN MY 2013 F-150 STX 5.0 WHEN OUT OF NOWHERE THE TRUCK DOWN SHIFTED FROM OVERDRIVE TO 2 GEAR THE TRUCK STARTED WHEEL HOPPING AND BARKING THE TIRES AND WAS NEARLY UNCONTROLLABLE! I WAS ALMOST HIT IN THE REAR SEVERAL TIMES UNTIL I COULD LIMP IT TO THE SHOULDER AND IF ANYONE KNOWS THE AREA I WAS ALMOST IN CHARLOTTE NC TRAFFIC IS TERRIBLE. ONCE I GATHERED MYSELF NOTICED THE SEATBELT LIGHT CAME ON ODOMETER SHOWED 2 DOTTED LINES WITH THE A WRENCH SIGN, ALSO TRIED TO TAKE OFF AGING LITTLE POWER SPEEDOMETER WAS NOT WORKING AND WOULD NOT SHIFT OUT OF 2ND GEAR. I STOPPED AND CUT THE TRUCK OFF AND WAITED ABOUT 5 MINUTES AND SEEM TO BE OKAY. THE VERY NEXT DAY GOING DOWN THE HIGHWAY ABOUT 55MPH AND IT DID THE SAME THING EXCEPT THIS TIME THE BACK WHEELS SEEM TO HAVE LOCKED UP AND WHEN IT LET LOOSE I ALMOST GOT HIT TRYING TO THE SHOULDER ONCE AGAIN DID THE EXACT THINGS AS THE DAY BEFORE STILL NO CHECK ENGINE LIGHT. I CALLED THE LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE UNTIL A CHECK ENGINE LIGHT CAME ON. ONCE AGAIN AFTER LETTING THE TRUCK SET FOR A BIT IT SEEMED OKAY. SO FOR ABOUT 3 DAYS IT RUN FINE AND I WAS TO LEAVE THE NEXT MORNING FOR OUT OF TOWN WORK AND MY TRUCK IS THE ONLY MEANS OF TRANSPORTATION AND JUST AS I PULLED FROM MY HOUSE IT STARTED TO ACT UP AND THE CHECK ENGINE LIGHT CAME ON JUST SO HAPPENS I LIVE NEAR A PARTS STORE CHAIN AND THE PERSON PUT THE CODE DEVICE ON AND THE CODE CAME UP WITH I BELIEVE IT WAS P 0720 WHICH WAS THE OUTPUT SPEED SENSOR SWITCH LOCATED IN THE TRANSMISSION.. DEALER REPAIRED AT A COST OF $987.00 THAT I PAID THAT HURT MY WALLET. I CALLED FORD CUSTOMER SERVICE AND THE AGENT SAID THAT IT HAS HAPPENED TO OTHER YEARS WITH SAME CODE AND THE SAME FIX AND WOULD OPEN A CASE TO SEE IF THERE IS A WAY TO GET FORD TO PAY, SO I AM KEEPING MY FINGERS CROSSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924535November 6, 2016
STRUCTURE:BODY
TURNED ON DEFROSTER THIS MORNING, DRIVERS SIDE REAR GLASS SHATTERED 5 MINUTES LATER. TRAVELING AT 65 MPH, EXPRESSWAY,LIGHT TRAFFIC AND NO OUTSIDE INFLUENCE. FIRST THOUGHT ,AFTER A LOUD POP, WAS THAT MY TRUCK HAD BEEN SHOT AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924320November 4, 2016
SERVICE BRAKES
MY MASTER CYLINDER LEAKED AND CAUSE MY BREAKS TO LOCK UP ,THAT'S WHAT MY REPAIR SHOP SAID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920637November 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE SPEED DECREASED. THE VEHICLE WOULD NOT ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920276October 31, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
STARTED TRUCK WITH REMOTE(FOB), YESTERDAY MORNING. I NEEDED TO DEFROST MY WINDOWS AS WELL. ON MY WAY TO WORK,TWENTY MINUTES LATER, I HEARD WHAT SOUNDED LIKE A GUN BLAST. I THOUGHT SOMEONE HAD SHOT MY TRUCK OR THREW A ROCK. I LOOKED IN MY REARVIEW WINDOW AND THE REAR DRIVER SIDE WINDOW WAS SHATTERED. I PULLED INTO A PARKING LOT AND NO SIGNS OF IMPACT BY A FOREIGN OBJECT. THE WINDOW WAS COMPLETELY SHATTERED. AFTER RESEARCHING THIS, I SEE THAT THIS SEEMS TO BE A DEFECTIVE DEFROSTER CONTRIBUTING TO SPONTANEOUS SHATTERING OF REAR WINDOWS ON THE F150. I CALLED THE DEALER AND THEY'RE GIVING ME "I'VE NEVER HEARD OF THIS" I'M NOT BUYING IT. ALSO, IF THIS HAD HAPPENED TODAY, MY SMALL CHILD WOULD HAVE BEEN SITTING RIGHT THERE. THIS IS NOT OKAY AND FORD SHOULD REPAIR THESE FOR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919704October 27, 2016
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THE ELECTRONIC THROTTLE BODY FAILED AT 40,000 MILES WHILE DRIVING THE CAR IN TRAFFIC. I HAD NO CONTROL OVER THE VEHICLE SPEED, AS THE GAS PEDAL DID NOT RESPOND, AND THE CAR SLOWED TO ABOUT 5 MPH. I MANAGED TO GET OUT OF TRAFFIC WITHOUT A COLLISION. I CHECKED ONLINE AND FOUND THIS IS A VERY COMMON COMPLAINT FOR FORD 3.5L ENGINES. MY TRUCK HAS THE 3.5L ECO-BOOST ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918982October 26, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
DURING THE START UP OF MY 2013 FORD F-150, I PROCEEDED TO UTILIZE THE REAR DEFROSTER TO GET THE ICE OFF THE REAR WINDOW. THE REAR WINDOW IS COMPRISED OF 3 PANELS OF GLASS, ONE ON EACH SIDE AND THE SLIDING WINDOW IN THE CENTER. LAST WEEK, THE REAR DEFROSTER WORKED INTERMITTENTLY, AFTER SEVERAL ATTEMPTS AT DEPRESSING THE BUTTON IT WOULD EVENTUALLY TURN ON, NOT A WEEK LATER IT DOES NOT WORK AT ALL. THINKING IT WAS POSSIBLY THE FUSE OR A PROBLEM WITH THE BUTTON ITSELF, I SEARCHED ONLINE TO FIND OUT IF THERE WAS SOMETHING I COULD DO, AND FOUND THAT THIS IS A COMMON ISSUE AND REQUIRES REPLACEMENT OF THE ENTIRE BACK GLASS AND THAT SOME HAD THIS COVERED UNDER WARRANTY. I CALLED THE FORD DEALERSHIP AND TALKED TO THE REPAIR DEPARTMENT AND WAS TOLD BY THE MANAGER THAT HE HAS THE SAME VEHICLE AND THE SAME PROBLEM AND THAT THE ONLY WAY TO GET THE REAR DEFROST TO WORK IS TO REPLACE THE ENTIRE BACK GLASS AND THAT THE COST IS AROUND $2200. SEARCHING ONLINE ON THE F150 FORUM BOARDS FINDS THAT THIS IS A COMMON PROBLEM AND THE FIX IS REPLACEMENT OF THE ENTIRE BACKGLASS. BECAUSE MY VEHICLE HAS 50,000 MILES AND IS PAST THE 36,000 MILES OF THE WARRANTY IT IS NOT FORDS PROBLEM. AS THIS IS A SAFETY ISSUE (VISIBILITY THROUGH BACK GLASS) I SEARCHED ON THE GOVERNMENTS RECALL WEBSITE HERE AND FOUND SIMILAR COMPLAINTS AND THAT MANY HAVE ALSO EXPERIENCED THE WINDOWING CRACKING, SPIDERING AND EXPLODING WHEN USING ' WHICH TELLS ME DO NOT TURN ON THE REAR DEFROST FOR FEAR OF A BROKEN WINDOW EXPLODING WHILE IM DRIVING. THIS IS A SAFETY HAZARD AS IT DISTORTS AND SKEWS MY VISION AND ABILITY TO SEE OUT OF IT SAFELY UNTIL I CAN ATTEMPT TO HAVE FORD RECTIFY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918146October 23, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
INTERMITTENT REAR DEFROSTER ON OCCASION. WHILE SITTING IN DRIVEWAY ATTEMPTING TO GET REAR DEFROSTER TO OPERATE THE BACK DRIVERS SIDE GLASS SHATTERED. SOUNDED LIKE A BULLET/ROCK HIT WINDOW BUT IMPOSSIBLE DUE TO DIRECTION OF WINDOW AS IT WAS FACING THE BACK OF THE GARAGE. SEEMED ODD BUT WHEN I INVESTIGATED THROUGH MY DEALERSHIP THEY CLAIMED TO HAVE HEARD OF THE REAR DEFROSTER CAUSING THIS BUT BECAUSE IT WAS GLASS AND NOT COVERED TO CONTACT FORD. I CONTACTED FORD AND THEY ADVISED ME THAT NO RECORDS OF ANYTHING LIKE THIS WERE ON FILE AND THAT THERE WAS NO WAY TO PROVE THAT THE WINDOW WAS BROKEN BY THE DEFROSTER THUS IT WAS NOT COVERED BY MY WARRANTY OR EXTENDED WARRANTY. SINCE THIS IS A POWER THREE GLASS WINDOW WITH DEFROSTER IT WILL NEED FULL REPLACEMENT AT A COST OF OVER $1000 WITH NO GUARANTEE IT WILL NOT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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