Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10959205March 7, 2017
VISIBILITY/WIPER
I WAS TRAVELING ON THE HIGHWAY IN FEBRUARY 10TH, 2014 WHEN I HEARD A LOUD NOISE LIKE SOMETHING HAD STRUCK THE REAR PART OF MY ROOF. I LOOKED IN THE REAR VIEW MIRROR AND SAW THAT MY REAR LEFT SIDE WINDOW PANEL HAD COMPLETELY CRACK (SPIDER-ED). I THOUGH IT MAY HAVE BEEN AN OBJECT THAT CAUSED THIS TO HAPPEN UNTIL THE SAME INCIDENT TOOK PLACE 3 YEARS LATER AND THIS TIME MY VEHICLE WAS PARKED. I HAVE NOW RESEARCHED AND FOUND THAT OTHER FORD F150 OWNERS HAVE EXPERIENCE THE SAME DEFECT IN THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958959March 6, 2017
ELECTRICAL SYSTEM
TURNED ON REAR WINDOW DEFROSTER AND HEARD LOUD POP AND BACK WINDOW HAD SHATTERED. THE VEHICLE WAS PARKED AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958670March 5, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
MY PASSANGER SIDE OF REAR WINDOW JUST SHATTERED AND SCARED MY 11 YEAR OLD DAUGHTER AND I. IT WAS ABOUT 23F IN DOVER, NH AT 10:50AM I USED THE REMOTE STARTER TO START THE TRUCK BEFORE HEADING OUT WITH MY DAUGHTER. THE TRUCK RAN IN THE DRIVEWAY FOR ABOUT 5 MINUTES. WE BOTH GOT IN THE TRUCK AND I STARTED TO SLOWLY BACK DOWN THE DRIVEWAY WHEN WE HEARD A VERY LOUD BANG JUST AS I WAS BACKING INTO THE STREET. WHEN I LOOKED BACK I SAW THE PASSANGER OF THE BACK WINDOW SHATTERED. I CAME INSIDE AND RESEARCHED WHAT I NEEDED TO DO TO HAVE THIS FIXED, I SAW HUNDREDS OF POSTS OF THE SAME THING HAPPENING TO OTHERS. THIS IS CLEARLY A DEFECT THAT FORD IS NOT TAKING CARE OF! THE TRUCK IS A 2013 F150 SUPERCAB WITH 26K MILES IT HAS THE SLIDING GLASS WINDOW WITH DEFROST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958702March 5, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
HAD THE ENGINE STUDDED AND DROP A CYLINDER,THIS IS AN ECOBOOST MOTOR,THE CHECK ENGINE LIGHT STARTED TO FLASH WHILE RUNNING ROUGH.IT HAPPENED AS I WAS PASSING A TRACTOR TRAILER ON THE HIGHWAY,AS I GOT AROUND HIM ANOTHER TRAILER WAS COMING ON BEHIND ME,THIS IS WHEN IT DROPPED A CYLINDER,THE TRAILER ALMOST RAN OVER ME.THIS IS A PROBLEM WITH THIS TRUCK I FOUND OUT ONCE I DID SOME RESEARCH,FORD NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED.I CALLED THE DEALER THE FIRST TIME THIS HAPPENED,AS FAR AS THE STUDDED AND HE SAID BAD GAS KEEP DRIVING IT(59,500 MLS). IT HAPPENED AGAIN AT 61,381,TOOK TO DEALER AND THEY DID A TSB 14-0017 REPROGRAM,THIS WORKED FOR ABOUT A WEEK THEN IT HAPPENED AGAIN,TOOK IT TO THE DEALER 61850MLS,THEY COULDN'T GET IT TO DO IT,I PICKED IT UP AND 20 MILES LATER IT DID IT AGAIN,I GOT IT ON VIDEO THIS TIME SO THERES NO QUESTIONS, SEEMS AS THOUGH THEY KNOW ABOUT IT BUT ARE BLOWING IT OFF, LET ME GET OUTSIDE WARRANTY THEN TAKE A LOOK AT IT.LET ME TELL YOU IF IT HAPPENS AGAIN, AND MY FAMILY GETS HURT I WILL OWN FORD !!!! THANKS FOR YOU TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958505March 3, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
EXTREME LOSS OF POWER WHEN ACCELERATING, AND VIOLENT ENGINE VIBRATIONS DURING THE PROCESS, LASTING FOR ABOUT ONE MINUTE AND THEN EVERYTHING GOES BACK TO NORMAL OPERATIONS. THIS IS EXTREMELY UNSAFE AND DANGEROUS GIVEN THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958228March 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION ERRONEOUSLY SHIFTED INTO FIRST GEAR AND CAUSED THE REAR WHEELS TO LOCK. THE DRIVER STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958303March 2, 2017
VEHICLE SPEED CONTROL
WAS TRAVELING ALONG I-85 ABOUT 70MPH IN MY 2013 F-150 STX 5.0 WHEN OUT OF NOWHERE THE TRUCK DOWN SHIFTED FROM OVERDRIVE TO 2 GEAR THE TRUCK STARTED WHEEL HOPPING AND BARKING THE TIRES AND WAS NEARLY UNCONTROLLABLE! I WAS ALMOST HIT IN THE REAR SEVERAL TIMES UNTIL I COULD LIMP IT TO THE SHOULDER AND IF ANYONE KNOWS THE AREA I WAS ALMOST IN CHARLOTTE NC TRAFFIC IS TERRIBLE. ONCE I GATHERED MYSELF NOTICED THE SEATBELT LIGHT CAME ON ODOMETER SHOWED 2 DOTTED LINES WITH THE A WRENCH SIGN, ALSO TRIED TO TAKE OFF AGING LITTLE POWER SPEEDOMETER WAS NOT WORKING AND WOULD NOT SHIFT OUT OF 2ND GEAR. I STOPPED AND CUT THE TRUCK OFF AND WAITED ABOUT 5 MINUTES AND SEEM TO BE OKAY. THE VERY NEXT DAY GOING DOWN THE HIGHWAY ABOUT 55MPH AND IT DID THE SAME THING EXCEPT THIS TIME THE BACK WHEELS SEEM TO HAVE LOCKED UP AND WHEN IT LET LOOSE I ALMOST GOT HIT TRYING TO THE SHOULDER ONCE AGAIN DID THE EXACT THINGS AS THE DAY BEFORE STILL NO CHECK ENGINE LIGHT. I CALLED THE LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE UNTIL A CHECK ENGINE LIGHT CAME ON. ONCE AGAIN AFTER LETTING THE TRUCK SET FOR A BIT IT SEEMED OKAY. SO FOR ABOUT 3 DAYS IT RUN FINE AND I WAS TO LEAVE THE NEXT MORNING FOR OUT OF TOWN WORK AND MY TRUCK IS THE ONLY MEANS OF TRANSPORTATION AND JUST AS I PULLED FROM MY HOUSE IT STARTED TO ACT UP AND THE CHECK ENGINE LIGHT CAME ON JUST SO HAPPENS I LIVE NEAR A PARTS STORE CHAIN AND THE PERSON PUT THE CODE DEVICE ON AND THE CODE CAME UP WITH I BELIEVE IT WAS P 0720 WHICH WAS THE OUTPUT SPEED SENSOR SWITCH LOCATED IN THE TRANSMISSION.. DEALER REPAIRED AT A COST OF $987.00 THAT I PAID THAT HURT MY WALLET. I CALLED FORD CUSTOMER SERVICE AND THE AGENT SAID THAT IT HAS HAPPENED TO OTHER YEARS WITH SAME CODE AND THE SAME FIX AND WOULD OPEN A CASE TO SEE IF THERE IS A WAY TO GET FORD TO PAY, SO I AM KEEPING MY FINGERS CROSSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957481February 28, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR POWER WINDOWS WITH DEFROST OPTION CAUSED WINDOW TO SHATTER WHEN DEFROST WAS TURNED ON. LOUD, ALMOST GUNSHOT NOISE CAN BE HEARD WHEN IT HAPPENED. INTERNET SEARCHES ON THE SUBJECT CONFIRM IT IS NOT AN ISOLATED INCIDENT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957499February 28, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY WAS LOST. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY BECAUSE THE POWER STEERING SEIZED. THE FOLLOWING DAY, THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED THIS WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. ..UPDATED 04/13/17*BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED 03/06/17. UPDATED 04/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957530February 28, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956011February 21, 2017
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE STREET AT ROUGHLY 40 MPH, MY TRUCK ALL OF A SUDDEN JUST SHUT OFF. LOST POWER STEERING AND POWER BRAKES. ONCE OFF TO THE SIDE OF THE ROAD I TRIED TO RESTART THE VEHICLE WITH NO LUCK. IT CONTINUED TO CRANK BUT WOULD NOT START. AFTER WAITING ROUGHLY 10 MINUTES I TRIED TO START IT ONE MORE TIME AND IT STARTED. I WAS ABLE TO GET THE TRUCK HOME WHERE I WAS ABLE TO START INVESTIGATING THE PROBLEM. WHILE SEARCHING THE INTERNET, I FOUND "TSB 15-0137" FROM FORD AS TO THE POSSIBLE PROBLEM. TO MY AMAZEMENT IT WAS THE EXACT SAME PROBLEM I HAD HAD. THE FACT THAT THIS IS A KNOWN PROBLEM THAT CAUSES THE ENGINE TO SHUT DOWN, A LOSS OF POWER STEERING, AND A LOSS OF POWER BRAKES AND IT'S NOT CONSIDERED A RECALL, ALONG WITH THE FACT THAT IT COULD CAUSE AN ELECTRICAL FIRE, IS MORE THAN DISTURBING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955288February 17, 2017
EXTERIOR LIGHTING
I HAVE NOTICED A FEATURE ON NEWER VEHICLES WHICH I BELIEVE IS A CAUSE FOR CONCERN. THE FEATURE INVOLVES AUTOMATIC ILLUMINATION OF THE DASH LIGHTS WHICH LEADS DRIVERS TO BELIEVE THEIR HEADLIGHTS ARE ON WHEN, IN FACT, THEY MAY NOT BE. I SEE AN INORDINATELY HIGH PERCENTAGE OF VEHICLES DRIVING WITHOUT HEADLIGHTS ILLUMINATED AT DUSK AND BELIEVE THIS FEATURE COULD BE THE CAUSE FOR AT LEAST SOME OF THESE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955293February 17, 2017
FUEL/PROPULSION SYSTEM
TRUCK WENT INTO LIMP MODE UPON ACCELERATION DUE TO FAULTY THROTTLE BODY- WHILE PULLING ONTO MAIN HIGHWAY WITH A SPEED LIMIT OF 50 MPH, TRUCK STALLED. FORTUNATELY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND AVOID A REAR END COLLISION. THIS HAPPENED THREE TIMES IN TWO DAYS AND PRODUCED AN OBD CODE ON THE THIRD OCCURRENCE. I TURNED THE TRUCK INTO MY LOCAL FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY UNDER MY EXTENDED WARRANTY. SINCE THIS HAS BEEN A KNOWN PROBLEM FOR FORD IN THE MODEL YEARS PRIOR TO 2013, THIS SHOULD HAVE BEEN COVERED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955061February 16, 2017
POWER TRAIN
WHEN STARTING FROM A STOP, AFTER TRANSMISSION SHIFTS INTO 1ST GEAR, GOING TO 2ND GEAR, TRANSMISSION WILL DISENGAGE INTO NEUTRAL AND ENGINE WILL CONTINUE TO REV. AFTER 3-5 SECONDS, TRANSMISSION WILL REENGAGE AND SHIFT THRU THE GEARS TO TOP GEAR. THIS ONLY HAPPENS WHILE VEHICLE IS IN FORWARD MOTION AND ONLY ON AN INTERMITANT BASIS, EG, NOT ALL THE TIME. ALSO, SOMETIMES WHILE TRAVELING AT HIGHWAY SPEEDS, THE SPEEDOMETER WILL DROP TO ZERO FOR 1-2 SECONDS AND THEN BACK TO THE PRESENT SPEED. ANOTHER ISSUE IS THAT SOMETIMES WHILE TRAVELING FORWARD, THE VEHICLE WILL SUDDENLY ACT LIKE IT WANTS TO LOCK UP AS THOUGH IT WAS PLACED INTO PARK. I HAVE ALSO COME TO A STOP AND WHEN TRYING TO START TO MOVE FORWARD, THE TRANSMISSION GEAR INDICATOR SAYS THAT IT DID NOT DOWNSHIFT TO 1ST GEAR, BUT TRIED TO START OUT IN 4TH GEAR. AFTER STOPPING AND RESTARTING TO MOVE FORWARD, IT WOULD FINALLY DOWNSHIFT TO 1ST GEAR. SOMETIMES, THE TRANSMISSION WILL NOT SHIFT INTO 2ND GEAR UNTIL THE VEHICLE HAS REACHED 20-30 MPH AND THEN IT WILL GO FROM 1ST GEAR TO 4TH THEN FINALLY THRU TO 6TH AND FINAL GEAR. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY COULD NOT GET THE VEHICLE TO DO THESE THINGS. THEY DID TELL ME THAT FORD HAD RECALLED 2011 AND 2012 MODEL F150'S FOR A SIMILAR PROBLEM. THEY REPROGRAMMED THE COMPUTER IN HOPES THAT IT WOULD SOLVE THE PROBLEM, IT DID NOT. I WAS TOLD BY THE DEALERSHIP THAT THE LEADFRAME VALVE BODY MAY NEED TO BE REPLACED OR REBUILT TO SOLVE THE PROBLEM. I AM AFFRAID TO DRIVE THE VEHICLE VERY FAR, FEARING A POSSIBLE BREAKDOWN ON THE HIGHWAY. I HAVE SCHEDULED ANOTHER VISIT WITH A FORD DEALER TO POSSIBLY HAVE THIS REBUILD DONE. THE VEHICLE HAS 86,000 MILES ON IT AND THEY ESTIMATE A SUBSTANTIAL COST INVOLVED TO DO THIS. DO YOU KNOW IF THERE IS ANYONE ELSE HAVING THIS PROBLEM AND IS THERE A RECALL FOR THIS ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954149February 13, 2017
STRUCTURE
I HAVE A WHITE PAINT JOB ON MY PICKUP, CAME THAT WAY FROM THE FACTORY.. SHORTLY AFTER I BOUGHT IT SOME TINY ROUND RUST SPOTS APPEARED ON THE WHOLE TRUCK. FORDS "ACID WASHED IT" AND THE SPOTS CAME BACK. THE SAME THING HAPPENED ON MY 2011 FORD EXPLORER, THEY ACID WASHED IT TWICE BECAUSE I WAS SO MAD THEN THE SPOTS CAME BACK. THEY SAID IT WAS ENVIRONMENTAL. FORDS SAYS IT ONLY HAPPENS ON THE WHITE PAINT JOBS, MAYBE BECAUSE THE OTHER COLORS IT DOESN'T SHOW UP. I AM FURIOUS THAT FORDS LETS THIS GO AND DOESN'T CHANGE SOMETHING. IT HAPPENED ON MY 2011 EXPLORER AS I SAID AND NOW ITS THE 2013S. HELP ME!!MY WHOLE TRUCK HAS LITTLE RUST SPOTS ALL OVER....UPDATED 02/22/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954325February 13, 2017
POWER TRAIN
WITHOUT WARNING, VEHICLE DOWNSHIFTS AT ANY SPEED, FROM 6TH GEAR TO 2ND GEAR LOCKING UP ALL 4 TIRES AND SCREECHING TO A 60 MPH SLOWDOWN. THE VEHICLE WAS IN MOTION ON HIGHWAY 5 NORTHBOUND. OCCURRED AT LEAST 10 TIMES AT 70 MILES PER HOUR AND THEN AGAIN AT 30 MILES PER HOUR IN NOVATO ON A CITY STREET BEFORE TAKING TO AUTHORIZED FORD SERVICE DEPARTMENT. THEY KEPT THE VEHICLE FOR 4 WEEKS AND DETERMINED A WIRING LEAD NEEDED TO BE REPLACED. OF COURSE, THIS IS NOT COVERED BY ANY POWERTRAIN WARRANTY. THIS IS A VERY DANGEROUS SITUATION AS WE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED AS WELL AS ANY OTHER VEHICLE AROUND US. I FOUND THIS EXACT SAME ISSUE WITH THE SAME VEHICLE IN SEVERAL INSTANCES ON THE INTERNET. KNOW ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950424February 9, 2017
FUEL/PROPULSION SYSTEM
FORD IS AWARE THAT ON CERTAIN VEHICLES, THE FUSE CONTROLLING THE FUEL POINT EVENTUALLY MELTS DUE TO THE FACT THAT THE ORIGINAL LOCATION (7) IN THE FUSE BAR, IS TO WEAK TO HANDLE THE LOAD GOING TO THE FUSE. ULTIMATELY AND AT A POSSIBLE UNTIMELY TIME AND LOCATION, IT KILLS THE FUEL POINT CAUSING POTENTIAL LIFE THREATENING NON CONTROL OF THE VEHICLE. SEE THIS POST: HTTP://WWW.F150FORUM.COM/F38/2009-2014-FUSE-27-MELTING-ISSUE-372139/INDEX2/ FORD HAS ONLY ISSUED A TSB FOR REPAIRS IF IT OCCURS, TSB 15-0137 (HTTP://M.FORD.OEMDTC.COM/TSB/15-0137.PDF) THIS NEEDS TO BE A MANDATORY RECALL BEFORE SOMEONE GETS KILLED. WHILE I CAUGHT MINE EARLY, ONLY DUE TO THE AFOREMENTIONED POST, I DO NOT FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950458February 9, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO RESPOND. THE FAILURE OCCURRED INTERMITTENCY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949995February 7, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MODEL YEAR 2009-2014 F150'S HAVE AN ISSUE WITH FUSE 27 UNDER THE HOOD GETTING HOT AND MELTING. FUSE 27 IS FOR THE FUEL PUMP RELAY. THIS CAUSES COMPLETE LOSS OF POWER WHILE DRIVING OR A NO START SITUATION. FORD HAS ISSUED A TSB FOR THIS ISSUE, BUT IN MY MIND IT SHOULD BE A RECALL. IF THE FUEL PUMP STOPS, YOU LOSE ALL POWER NO MATTER WHERE YOU ARE, EVEN IF IN HEAVY TRAFFIC ON THE INTERSTATE. THIS COULD ALSO BE A FIRE HAZARD IF THE WIRING GETS HOT ENOUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950179February 7, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND HAD TO BE PARKED ON THE MEDIAN OF THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE CONTACT DROVE THE VEHICLE TO AN AUTO SHOP WHERE IT WAS DIAGNOSED AS A LEAD FRAME (TRANSMISSION RELATED) FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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