Ford F-150 Complaints (2009)

324 consumer complaints on file.

#10463090June 25, 2012
SEATS, STRUCTURE
WHILE MY TRUCK WAS PARKED IN MY DRIVEWAY, WE HAD A VERY BAD TROPICAL STORM COME THROUGH, WHEN I WENT TO GET IN MY TRUCK I NOTICED THAT MY BACK SEAT WAS WET AND THE BACK OF MY HEAD LINING WAS WET AND HAD WATER SPOTS ON IT. SO I TOOK MY TRUCK TO THE DEALER THINKING MY REAR WINDOW WAS LEAKING, BUT THEY TOLD ME THAT IT WAS MY THIRD BRAKE LIGHT AND THE SEAL AROUND IT WAS BAD. SO INSTEAD OF IT BEING COVERED UNDER THE TRUCKS WARRANTY THEY TOLD ME I WOULD HAVE TO PAY TO GET IT FIXED PLUS PAY FOR MY SEATS TO BE CLEANED FROM THE WATER DAMAGE. BECAUSE IT IS STILL RAINING I DID NOT HAVE NO CHOICE, BUT I THINK THAT IF FORD HAVE HAD ALL THESE COMPLAINTS ABOUT THE SAME PROBLEMS HAPPENING TO OTHER VEHICLES, THEY SHOULD HAVE A RECALL AND BE RESPONSIBLE FOR PAYING FOR THE REPAIRS AND WATER DAMAGE CAUSED BY THEIR MANUFACTURING DEFECT. WE PAY TO MUCH MONEY FOR THESE VEHICLES TO HAVE TO PUT WITH A COMPANY THAT KNOWS THEY HAVE A PROBLEM AND WANT DO NOTHING TO FIX IT, BUT MAKES THE CUSTOMER SUFFERS AND PAYS THE PRICE FOR THEIR NEGLECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461376June 12, 2012
AIR BAGS
I HAD A HEAD ON COLLISION. ALL AIRBAGS WHERE DEPLOYED EXCEPT FOR THE PASSENGER FRONT. I HAVE OWNED THE VEHICLE BRAND NEW SO I KNOW THAT IT WAS NEVER TURNED OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10460900June 7, 2012
STEERING
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT HE WAS CHANGING THE OIL AND NOTICED THAT THE POWER STEERING LINE WAS LEAKING. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO A MECHANIC FOR AN INSPECTION AND THEY INFORMED HIM THAT THEY COULD NOT OBTAIN THE NECESSARY PART BECAUSE IT WAS ON BACK ORDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS AGAIN INFORMED THAT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WERE KNOWN ISSUES FOR THIS FAILURE, BUT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460823June 6, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT HE NOTICED WET SPOTS ON THE HEADLINER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THE COMPANY WAS AWARE OF A BAD GASKET IN THE TAIL LIGHT THAT WOULD CAUSE WATER DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460456June 4, 2012
STEERING
TL* THE CONTACT OWNS A 2009 FORD F150. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME EXTREMELY SLUGGISH AND DIFFICULT TO TURN. THE CONTACT WAS ABLE TO REACH HIS DESTINATION AND NOTICED THAT THE LOWER POWER STEERING HOSE WAS LEAKING FLUID. THE MANUFACTURER AND DEALER WERE NOTIFIED, THEY BOTH INFORMED THE CONTACT THAT THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN WAITING ON THE PART SINCE MARCH OF 2012. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457864May 9, 2012
TIRES
ON 5/2/12 I WENT TO MY LOCAL FORD DEALER IN MANAHAWKIN, NJ TO ADVISE OF CRACKING TIRES. THESE TIRES HAD ONLY 19000 MILES AND WERE ORIGINAL EQUIPMENT ON MY 2009 FORD F150. THEY ADVISED ME TO CONTACT PIRELLI TIRE COMPANY. ON 5/4/12 I CONTACTED PIRELLI TIRE COMPANY VIA EMAIL AND EXPLAINED THE PROBLEM. THEY ADVISED ME TO GO TO A LOCAL PIRELLI DEALER TO HAVE THEM INSPECTED. ON 5/8/12 I WENT TO SBR TIRE EXCHANGE IN MANAHAWKIN, NJ TO HAVE THEM INSPECTED. THEY CONFIRMED THE CRACKING PROBLEM AND THAT THE TIRES HAD 8/32 OF TREAD LEFT AND THE TIRES COME WITH 12/32 NEW. THEY THEN CONTACTED PIRELLI. PIRELLI OFFERED 60% TOWARD A NEW SET OF PIRELLI TIRES. AT FIRST THIS SOUNDED REASONABLE UNTIL I WAS ADVISED THAT THE TIRES WOULD BE SOLD AT LIST PRICE OF $399.95 EACH BEFORE THE DISCOUNT. THIS CAME TO 791.50 AFTER THE 60% DISCOUNT WITH MOUNTING AND TAX ADDED. THIS IS OUTRAGEOUS KNOWING THE TIRES CAN BE PURCHASED FOR A SIMILAR PRICE WITHOUT THE DISCOUNT AND SAME SIZE COMPARABLE BF GOODRICH TIRES FOR LESS. PIRELLI HAS CLEARLY NOT STOOD BEHIND A DEFECTIVE PRODUCT THAT APPARENTLY HAS A COMMON DEFECT IN THAT MODEL TIRE. THEY ARE FORCING ME TO PURCHASE NEW TIRES AFTER ONLY 1/3 WEAR, YEARS BEFORE THEY ARE NEEDED BECAUSE I AM IN FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS. ## VIN PASSED ## FORD F150 2009 ##. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457726May 7, 2012
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT STARTED GOING ON AND OFF PERIODICALLY. AFTER THREE VISITS TO THE DEALER THEY DETERMINED THAT THERE ARE NO MECHANICAL PROBLEMS. THEY RESEARCHED AND DETERMINED THERE IS A COMPUTER PROGRAM PROBLEM WITH THE MAIN COMPUTER THAT CAUSES THE LIGHT TO GO ON. THEY TOLD ME THAT I WOULD HAVE TO PAY TO GET AN UPDATE TO THE COMPUTER PROGRAM THAT WOULD CORRECT THIS PROBLEM. IT COST ME THREE VISITS AND A $85 BILL TO FIND OUT THE PROBLEM IS WITH THEIR COMPUTER PROGRAM. THEY KNOW THERE IS A PROBLEM WITH THEIR PROGRAM AND THEY WANT THE VEHICLE OWNER TO PAY OVER $200 TO FIX IT. HOW DO THEY FIGURE THAT IS THE OWNER'S FAULT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456693April 27, 2012
STEERING
POWER STEERING HYDRAULIC HOSE LEAKING, CAUSING POWER STEERING PUMP TO WHINE & CAVITATE,& WILL EVENTUALLY RUIN THE POWER STEERING PUMP, DEALER SAYS THE HOSE IS ON NATIONAL BACK ORDER, 3700 CUSTOMERS ARE WAITING FOR THIS PART. DRIVE AT YOUR OWN RISK, WHEN THE PUMP FAILS YOU GO TO MANUAL STEERING INSTANTLY AND COULD LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456291April 24, 2012
ELECTRICAL SYSTEM
TRUCK PARKED IN GARAGE FROM SAT EVENING 4/21/2012 FROM SHORT 9 MILE TRIP. TRUCK STARTED AROUND 10:30 A.M. SUN 4/22/2012. REMOVED FROM GARAGE FOR 3 MINUTES THEN RETURNED TO GARAGE. SHUT OFF. LEFT RESIDENCE IN ANOTHER VEHICLE. RETURNED AROUND 7:30 P.M. OPENED THE GARAGE TO FIND A SMOKY HAZE COMING FROM IT. THE ENTIRE GARAGE WAS HOT. I NOTICED DRIPS OF SOME SUBSTANCE UNDER THE TRUCK AND ON THE RUNNING BOARDS. I IMMEDIATELY REALIZED IT WAS THE UNDERCOATING THAT WAS WARM ENOUGH TO MELT AND DRIP. I GOT INTO THE TRUCK TO START IT UP BUT THE BATTERY WAS DEAD. IT WAS WARM ENOUGH IN THE CAB OF THE TRUCK TO LIQUEFY TOOTSY ROLLS THAT WERE IN THERE. I COULD NOT GET THE TRUCK IN NEUTRAL TO PUSH IT OUT OF THE GARAGE. AFTER A SHORT PERIOD WITH THE GARAGE DOORS OPEN AND EVERYTHING SEEMING TO COOL DOWN. I USED A BATTERY CHARGER TO TRY START THE TRUCK. IT WOULD JUST CLICK AND NOT ROLL OVER. WITH THE CHARGER THERE WAS ENOUGH POWER TO PUT IT IN NEUTRAL AND PUSH THE TRUCK OUT OF THE GARAGE. THERE WE USED A COMMERCIAL BATTERY STARTER AND THE TRUCK STARTED UP. THERE WAS A CHECK ENGINE LIGHT ON ALL THE TIME BUT IT SEEMED TO RUN FINE. ALL GAUGES READ WHERE THEY WERE SUPPOSED TO. THE WATER TEMPERATURE GAUGE WAS IMMEDIATELY AT THE WARMED UP LINE UPON STARTING. LEFT IT OUTSIDE OVERNIGHT. FOLLOWING MORNING DROVE IT 10 MILES TO LOCAL FORD DEALERSHIP. THEY TESTED EVERYTHING AND COULD NOT FIND ANYTHING WRONG WITH IT. THE DEALERSHIP CALLED THEIR HOTLINE AND THEY HAD NEVER HEARD OF ANYTHING LIKE THAT HAPPENING BEFORE.. THERE WAS NOTHING ELSE IN THE GARAGE THAT WAS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456380April 24, 2012
VEHICLE SPEED CONTROL
WHILE MERGING ONTO THE INTERSTATE I ACCELERATED TO 65-70 MPH. ONCE ON THE INTERSTATE I LET OFF OF THE ACCELERATOR BUT THE TRUCK CONTINUTED ACCELERATION UP TO 90MPH WHILE HOLDING AT 4000 RPMS. BRAKES WERE APPLIED TO HELP CONTROL THE VEHICLE SPEED WHILE I SHIFTED TO NEUTRAL AND PULLED INTO THE EMERGNCY LANE. ONCE STOPPED AND IN PARK VEHICLE CONTINUED TO HOLD 4000 RPMS. I SHUT THE VEHICLE OFF THEN RESTARTED AND THE RPMS JUMPED TO 4000 IMMEDIATELY. I SHUT OFF AGAIN LEFT OFF FOR 15 MINUTES, PRESSED THE ACCELERATOR A FEW TIMES TO MAKE SURE IT WASN'T STICKING TO ANYTHING (IT WAS NOT) AND RESTARTED. AT THIS TIME THE VEHICLE APPEARED TO WORK NORMALLY, DROVE ON HOME. TOOK THE TRUCK TO THE DEALER THE FOLLOWING MONDAY, LEFT IT FOR THEM ON TUESDAY. THEY SAID THERE WERE NO CODES AND COULD NOT REPLICATE THE ISSUE AND THEREFORE NOTHING THEY COULD DO. THIS IS THE NINTH PROBLEM I HAVE HAD TO TAKE THE TRUCK IN TO HAVE FIXED UNDER THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455957April 21, 2012
STEERING
POWER STEERING HOSE LEAKING FLUID. MECHANIC TRIED ORDERING REPLACEMENT AND WAS TOLD BY FORD THERE IS A NATIONAL BACK-ORDER OF 4500 UNITS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455904April 20, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 FORD F-150. WHILE PARKED, THE CONTACT NOTICED WATER LEAKING IN THE MIDDLE OF THE REAR SEAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE GASKET IN THE TAIL LIGHT WAS LOOSE, CAUSING WATER TO ENTER THE VEHICLE. THE CARPET AND THE MIDDLE ARM REST IN THE REAR OF THE VEHICLE CONTAINED MILDEW. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452495March 21, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT THE SHIFTER WOULD NOT HOLD IN PARK. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT SHE NEEDED A NEW TRANSMISSION. THE VEHICLE WAS REPAIRED FOR THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451374March 13, 2012
STEERING
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE HIGH PRESSURE HOSE FOR THE POWER STEERING HAD A BAD FITTING ON HIS VEHICLE. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE HAD NOT YET EXPERIENCED A FAILURE, BUT THE CONTACT WAS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450231March 4, 2012
SERVICE BRAKES, HYDRAULIC
WHEN I WENT TO APPLY BRAKES, PEDAL FELT AWKWARD AND HARD, AS IF NO POWER ASSIST. I WAS CAUGHT BY SURPRISE AND HAD TO SLAM ON BRAKES WITH EXCESSIVE FORCE. I HIT A WALL AT SLOW SPEED AND DAMAGED MY FRONT BUMPER. THIS ISSUE HAS HAPPENED SEVERAL TIMES OF NO POWER ASSIST IN MORNINGS WHEN FIRST STARTED. FORD HAS BEEN UNABLE TO REPLICATE IT. I AM TAKING TO FORD TODAY AFTER HAVING A COLLISION. I AM SCARED TO DRIVE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10449980March 1, 2012
STEERING
DURING AN INSPECTION THE POWER STEERING HOSE WAS FOUND TO BE LEAKING. ADVISED BY SERVICE AGENT TO TAKE TO DEALER AS A WARRANTY ISSUE. TOOK IT TO THE DEALER, THEY SAID NEW POWER STEERING HOSE IS REQUIRED AND SENT ON MY WAY AFTER BEING TOLD HOSE IS ORDERED. MORE THAN A WEEK LATER I FIND OUT, AFTER SEARCHING ONLINE THAT PEOPLE HAVE BEEN WAITING 10 WEEKS FOR THE SAME REPLACEMENT PART FROM FORD, THE ONLY SUPPLIER OF THIS PARTICULAR HOSE! I CONTACTED FORD BECAUSE THE DEALERSHIP DOES NOT RESPOND TO PHONE CALLS AND WAS TOLD THAT THE DEALER SAYS THAT IT IS SAFE TO DRIVE. WELL I FEEL THAT ANY LEAKING POWER STEERING HOSE IS A SAFETY ISSUE. THE RESPONSE FROM FORD WAS TO PURCHASE A LARGE CONTAINER OF POWER STEERING FLUID AND CONTINUALLY TOP UP THE FLUID. THEY SAID THIS ADVICE WAS FROM THE DEALER. THIS ISSUE NEEDS TO BE REPORTED SIMPLY BECAUSE THE MORE YOU DRIVE THE HIGHER THE RISK OF A CATASTROPHIC FAILURE OF THE STEERING AND THE RISK OF DEATH OR INJURY TO THE DRIVER AND OCCUPANTS. IT ALSO NEEDS TO BE HIGHLIGHTED THE BLASE ATTITUDE OF FORD AND THEIR DEALERS TO THIS MATTER. IT WAS CERTAINLY OF BIG ENOUGH CONCERN INITIALLY FOR THE DEALERSHIP TO TRY AND FIND A RENTAL VEHICLE THAT THEY WOULD PAY FOR IN LIEU OF LOSS OF TRANSPORT AS WAS CONCERNED THAT THE VEHICLE WAS NOT SAFE TO DRIVE FOR LONG DISTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447590February 7, 2012
ELECTRICAL SYSTEM
TRUCK PURCHASED 3-30-2011. 9-2011 NEEDED TO HAVE BATTERY JUMPED. CLEANED BATTERY POSTS. SEEMED FINE. 12-19-2011 BATTERY WENT DEAD. AAA REPLACED BATTERY. 01-31-2012 BATTERY WENT DEAD AGAIN. AAA CAME AND SAID THE BATTERY WAS FINE. HAD IT JUMPED AND TOOK IT TO HOLMAN IN MAPLE SHADE, NJ. THEY KEPT THE TRUCK FOR FIVE DAYS AND COULD NOT FIND ANYTHING WRONG WITH IT. WHEN AAA CAME THEY SAID IT SEEMED AS IF SOMETHING WAS PULLING FROM THE BATTERY HOLMAN SAID IF IT HAPPENS AGAIN NOT TO HAVE IT JUMPED JUST HAVE IT TOWED. SEEMS IT MAY BE ELECTRICAL. NOT REALLY SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446094February 1, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE FLOOR MAT WAS DEFECTIVE. THE ACCELERATOR PEDAL STUCK TO THE FLOOR MAT WHILE DRIVING AT 45 MPH. AS A RESULT, THE VEHICLE ACCELERATED OUT OF CONTROL. THE CONTACT WAS ABLE TO AVOID A CRASH AND MANEUVERED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE FLOOR MAT WAS NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445855January 30, 2012
SUSPENSION, POWER TRAIN
VEHICLE VIBRATES AT HIGHWAY SPEED SEEMS TO COME FROM RIGHT REAR. HAVE TAKEN IT TO THREE DEALERS THEY COULD NOT FIX PROBLEM. DEALER STATED ALL 2009 F-150S DO THE SAME. REPLACED TIRES BUT STILL HAS SAME PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437611November 28, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND THAT THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HIM BACK AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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