Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10984589May 9, 2017
VISIBILITY/WIPER
I HAD A HEAVY FROST IN MY AREA, SO WHILE DRIVING TO WORK, I TURNED ON THE REAR VIEW WINDOW DEFROST AND AFTER ABOUT 5 MINUTES I HEARD WHAT SOUNDED LIKE A GUNSHOT. I WAS ON AN INTERSTATE SO I WASN'T SURE WHAT HAD HAPPENED. AFTER LOOKING AROUND, I REALIZED MY REAR WINDOW HAD SHATTERED. I INSPECTED THE WINDOW, THINKING THAT MAYBE IT WAS HIT BUT THE GLASS WAS INTACT AND THERE WAS NO MARKS OR APPEARANCE OF DAMAGE FROM OUTSIDE. I WENT ONLINE AND SEARCHED FOR THIS AND FOUND IT TO BE A COMMON ISSUE. I SPOKE TO MY FORD DEALERSHIP SERVICE MANAGER AND HE STATED THAT THEY HAD THREE BREAK THE SAME DAY IN THE SAME MANNER. THIS IS DANGEROUS. MY KIDS CAR SEATS ARE RIGHT BY THIS WINDOW. IF THEY WERE IN THEM, THEY WOULD HAVE HAD SMALL GLASS SPECKS ALL OVER THEM. I BELIEVE THIS IS NEGLIGENCE ON THE PART OF FORD. I HAD TWO GLASS COMPANIES BOTH TELL ME THAT THIS IS A PROBLEM. THEY WOULD HAVE EASILY TAKEN MY MONEY BUT THEY KNEW IT WASN'T RIGHT. IF NOT A RECALL, FORD SHOULD PUT OUT A TECHNICAL SERVICE BULLETIN ON THIS AND REPLACE THEM AS THEY BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984172May 8, 2017
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE AT NORMAL SPEEDS & OPERATING THE AIR CONDITIONER BLOWER MOTOR ON LOW SPEED, THE DRIVER OF THE VEHICLE NOTICED SMOKE COMING FROM THE BELOW THE DASH BOARD ON THE PASSENGER SIDE OF THE VEHICLE. AS THE SMOKE PROGRESSED, THE DRIVER SOON OBSERVED FLAMES AND MELTING PLASTIC DRIPPING OFF OF THE HVAC BOX. THE DRIVER IMMEDIATELY PULLED OVER, OPENED THE [PASSENGER DOOR AND EXTINGUISHED THE FLAMES WITH A 10 BAC FIRE EXTINGUISHER. WHEN THE VEHICLE WAS BROUGHT INTO THE MESA COUNTY FLEET REPAIR FACILITY, WE NOTICED THE HEAT SOURCE ORIGINATED FROM THE BLOWER MOTOR AND RESISTOR AREA OF THE HVAC BOX. THE ELECTRICAL WIRING HAS MELTED INSULATION AND NO FUSES APPEAR TO HAVE BURNED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984243May 8, 2017
ELECTRICAL SYSTEM, STEERING
MY LOCAL FORD DEALERSHIP IS CHARGING ME $2000 FOR A STEERING GEAR THAT THE INTERNAL MODULE WENT BAD. FROM MY RESEARCH, THIS IS A VERY COMMON ISSUE WITH THE 2013 MODEL AND IS A RECALL ON THE 2014 MODEL. ITS AN INCREDIBLY DANGEROUS SITUATION WHEN IT HAPPENS. YOU COMPLETELY LOOSE POWER STEERING AND GET 3 SEPARATE WARNINGS ON THE DASH. I CAME WITHIN INCHES OF HITTING ANOTHER VEHICLE IN A PARKING LOT YESTERDAY. PROBLEM IS, ITS SPORADIC, YOU NEVER KNOW WHEN ITS GOING TO HAPPEN. I CALLED FORD AND THEY, BASICALLY, TOLD ME ITS NOT A RECALL BECAUSE THERE WASN'T SIGNIFICANT "INJURY OR LOSS OF LIFE" FROM THIS ISSUE....BUT, I GUESS THERE WAS ON THE 2014 AND UP MODELS... THIS IS OUTRAGEOUS!! THIS NEEDS TO BECOME A RECALL IMMEDIATELY! HOPE YOU GUYS CAN LOOK INTO THIS AND, HOPEFULLY, SAVE THE LIVES THAT FORD IS NEEDING IN ORDER TO FIX THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983930May 7, 2017
FUEL/PROPULSION SYSTEM
MOTOR WARNING LIGHT LIT UP AND STAYED ON. WENT TO AN AUTO ZONE AND THEIR COMPUTER SHOWED FUEL VAPOR LEAK. I WAS FIRST TOLD THE GAS CAP MAY BE LETTING OUT FUMES BUT I HAVE THE CAPLESS GAS INPUT. THE TRUCK DOESN'T ACT ANY DIFFERENT BUT THE WARNING LIGHT WAS A CONCERN TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983807May 6, 2017
ELECTRICAL SYSTEM
STARTER SYSTEM FAULT WAS WORKING VERY NICE AND STOP AFTER, CON YOU HELP ME FIX IT PLEASE, THANK YOU
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10983195May 3, 2017
POWER TRAIN
WHILE ACCELERATING, THE VEHICLE HAS SUDDENLY DROPPED DOWN TO A LOWER GEAR, AND FLASHED A WRENCH SYMBOL ON THE DASHBOARD. WHEN THIS OCCURS, ALL DASHBOARD INDICATORS ZERO OUT AND SPEED DROPS DRASTICALLY. THIS HAS OCCURED ON BOTH A CITY STREET AND ON THE HIGHWAY. THE TIME IT OCCURED ONE THE HIGHWAY, I NEARLY LOST CONTROL OF THE VEHICLE. AFTER THE SECOND TIME THE ISSUE OCCURRED, I TOOK THE VEHICLE TO A DEALERSHIP. THEY INSPECTED AND DISCOVERED DTC CODE P0722 AND DIAGNOSED THAT IT WAS DUE TO A FAULTY LEAD CONNECTOR. MY OWN RESEARCH REVEALED A RECALL FOR THE 2011 AND 2012 MODEL YEAR F150S TO FIX THE EXACT SAME PROBLEM, A FAULTY SPEED SENSOR. NOW I'M PAYING $650 FOR SOMETHING THAT'S BEEN A PROBLEM WITH OTHER MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983242May 3, 2017
POWER TRAIN
FAILURE OF THE LEAD FRAME IN THE 6 SPEED TRANSMISSION. FORD RECALLED A NUMBER OF 2011 AND 2012 F150'S FOR THIS PROBLEM. THE LEAD FRAME FAILURE, WHICH HOUSES THE SPEED SENSOR, CAUSES THE VEHICLE TO ATTEMPT TO DOWNSHIFT INTO 1ST GEAR AT HIGHWAY SPEEDS. MINE IS A 2013 F150 WITH THE SAME PROBLEM. THE FIRST TWO TIMES OCCURRED AT HIGHWAY SPEED, ~50MPH, AND CAUSED A SUDDEN/TEMPORARY BOG AND DECELERATION. THE THIRD TIME THE VEHICLE DOWNSHIFTED INTO FIRST GEAR FROM APPROXIMATELY 50MPH, CAUSING THE REAR WHEELS TO LOCK UP AND CREATE A SHORT SKID, BEFORE SHIFTING BACK INTO A HIGHER GEAR. THE VEHICLE BEHIND ME NEARLY CRASHED INTO ME BECAUSE OF THE SUDDEN DECELERATION WITHOUT WARNING. THIS WAS ON A STRAIGHT, LEVEL HIGHWAY WHILE TRAVELING AT A CONSTANT SPEED. THE THREE INCIDENTS OCCURRED SEVERAL WEEKS APART IN SIMILAR CONDITIONS, AND THE FIRST TWO WERE NOT SEVERE ENOUGH FOR ME TO IMMEDIATELY TAKE IT FOR SERVICE. I HAD THE PART REPLACED AT $727 COST TO ME. THE VEHICLE HAS 66,000 MILES AND WAS JUST OUT OF WARRANTY. I ASKED FORD ABOUT COVERING THE COST, SINCE THE RECALLED '11 AND '12 MODELS WERE COVERED FOR ALL REPAIR COSTS BEYOND 100,000 MILES. I WAS INFORMED SINCE MY VEHICLE WAS NOT PART OF THE RECALL, EVEN THOUGH IT HAD THE EXACT SAME PROBLEM AND TRANSMISSION, FORD WOULD NOT COVER THE REPAIR. THIS IS A DANGEROUS CONDITION KNOWN TO FORD. MANY OWNERS MAY FOREGO REPAIRS DUE TO THE COST, PARTICULARLY WHEN THE INITIAL SIGNS OF A PROBLEM ARE NOT SEVERE, UNTIL THEY HAVE A FULL ON LOCKUP OF THE REAR WHEELS AS I EXPERIENCED. I HAVE THE RECEIPT AND ORIGINAL LEAD FRAME THAT WAS REPLACED IF NECESSARY FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983273May 3, 2017
SERVICE BRAKES
BRAKES FAILED. WAS DRIVING TO WORK WHEN I NEED TO STOP FOR RED LIGHT AND PEDAL WENT TO THE FLOOR AND I ALMOST WENT THRU THE INTERSECTION ON HIGHWAY ROUTE 100. THIS WAS DO TO THE MASTER CYLINDER AND BRAKE BOOSTER FRAILER. I KNOW THERE IS A RECALL FOR THIS BUT MY MODEL AND VIN # IS NOT INCLUDED. IT HAS SINCE BEEN REPAIRED BY THE DEALER AT A COST TO ME AND NOT UNDER ANY RECALL LIKE THE OTHER MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983316May 3, 2017
FUEL/PROPULSION SYSTEM
THE 'CHECK FUEL INLET' WARNING RANDOMLY COMES ON ALTHOUGH NO DEBRIS IS IN THE INLET AND THE FUEL DOOR SPRING AND GASKET ARE IN GOOD WORKING CONDITION. THE HAPPENS RANDOMLY WHEN I TURN THE VEHICLE ON BUT IS OCCURRING MORE AND MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982969May 2, 2017
VISIBILITY/WIPER
I HAD MY REAR DEFROST ON FOR ABOUT 5 MINUTES ON MY WAY TO WORK. I HEARD A LOUD POP AND STOPPED TO SEE WHAT HAPPEN. I NOTICED THE DRIVER SIDE REAR WINDOW WAS SHATTERED. I TOOK IT TO A FORD DEALERSHIP AND THEY WHERE NO HELP. I PAID OUT OF POCKET TO GET IT FIXED AS I HAVE THREE SMALL KIDS WHO RIDE IN THE BACK. THE GLASS PLACE THAT FIXED IT TOLD BE THAT THIS IS A COMMON PROBLEM THAT FORD WILL NOT TAKE CARE OF. MY TRUCK IS A 2013 WITH 56,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981340April 28, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON INTERSTATE AT ROUGHLY 70 MPH WITH CRUISE CONTROL ENGAGED, TRUCK LOST POWER AND STARTED TO COAST. SPEEDOMETER SWEPT TO 0 INDICATED SPEED, TACHOMETER INDICATED ENGINE AT IDLE SPEED, AROUND 1000 RPM, WHILE COASTING FROM 70 MPH SLOWING TO ROUGHLY 40 MPH. VEHICLE REGAINED POWERED DRIVE BRIEFLY THEN AGAIN LOST POWER AND COASTED. AFTER RESUMING COASTING, THE BACK TIRES THEN BREIFLY LOCKED UP, VEHICLE SHUDDERED, THEN RESUMED COASTING. EXTREMELY DANGEROUS AS VEHICLE BEING DRIVEN IN TRAFFIC ON INTERSTATE AND BECAME NEARLY UNCONTROLLABLE. EXPLANATION FROM DEALER SERVICE DEPARTMENT WAS THAT THE WIRING HARNESS FROM TRANSMISSION TO ECU PASSES THROUGH FIREWALL THROUGH A GROMMET THAT IS KNOWN TO FAIL. THE WIRING CHAFES AND CAUSES A SHORT AND THE TRANSMISSION TO MALFUNCTION. APPARENTLY A TSB IS ISSUED FOR REPAIR AT CUSTOMER'S EXPENSE PER DEALER BUT I HAVE NOT BEEN ABLE TO FIND IT. THIS APPEARS TO BE A PROVERBIAL TICKING TIMEBOMB FOR F150 OWNERS AND SHOULD ABSOLUTELY BE SUBJECT TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980830April 26, 2017
ELECTRICAL SYSTEM
FUEL PUMP FUSE MELTED WHILE ON HIGHWAY AT APPROXIMATELY 60MPH, CAUSING SUDDEN DECELERATION AND LOSS OF POWER. CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO BARELY GET OFF THE FREEWAY TO THE SHOULDER. HAD TO BE TOWED TO DEALERSHIP. THIS IS A DANGEROUS DESIGN DEFECT AND THE INCIDENT COULD EASILY HAVE RESULTED IN A BAD ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980439April 25, 2017
FUEL/PROPULSION SYSTEM
FOR THE SECOND TIME IN 9 MONTHS THE THROTTLE BODY ON MY FORD TRUCK FAILED. THIS TIME IT PRESENTED A REAL HAZARD AS WE WERE TOWING OUR TRAVEL TRAILER AND IT'S FAILURE PUT US IN A PRECARIOUS SITUATION AS WE'RE TRYING TO MERGE ONTO THE INTERSTATE. THE FORD DEALER FIXED IT THE FIRST TIME UNDER THE EXTENDED WARRANTY THEN THE SECOND REPAIR THEY TRIED TO EVADE PAYMENT. HOWEVER, AFTER EXTENSIVE DISCUSSION, THEY FOUND A IT WAS COVERED BY THE WARRANTY PROVIDED ON THE FIRST WARRANTY REPLACEMENT. I REALIZE THE NHSA IS AWARE OF THE PROBLEM, HOWEVER THE RESPONSE IS INADEQUATE. THE PROBLEM HAS NOT BEEN RESOLVED BY FORD, THE SAFETY RISK IS STILL THERE. FORD SEEMS TO BE REPLACING A DEFECTIVE PART WITH THE SAME ITEM. IT CONTINUES TO FAIL AND NOW IT'S THE CONSUMER IS HAS TO PAY THE PRICE, BOTH HAVING TO PAY TO HAVE THE THROTTLE BODY REPEATEDLY REPLACED AND RISKING THEIR SAFETY DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980493April 25, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE DID NOT SHIFT TO THE APPROPRIATE GEAR AND ACTED ERRATICALLY. THE RPMS MIGHT SPIKE BUT THE TRUCK DID NOT ACCELERATE. OTHER TIMES THE RPMS DROPPED TO ZERO EVEN WHEN I DEPRESSED THE GAS PEDAL. AFTER FIRST REPLACING THE SPARK PLUGS, THE DEALERSHIP REPLACED THE LEAD FRAME FOR A TOTAL OUT OF POCKET COST OF APPROXIMATELY $1,100. I WAS LUCKY THAT THE PROBLEM MANIFESTED ITSELF AT LOWER SPEEDS IN TOWN. THIS COULD EASILY HAVE BEEN A SERIOUS SAFETY PROBLEM UNDER OTHER CONDITIONS SUCH AS TOWING A CAMPER/TRAILER OR AT HIGH SPEEDS. I SEE THERE WAS A LEAD FRAME RECALL ON THE 2012 F150S. IT SEEMS APPROPRIATE THAT THIS RECALL WOULD ALSO BE APPLICABLE TO THE 2013S. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA-MOBILE/FNA/US/EN/NEWS/2016/04/27/FORD-MOTOR-COMPANY-ISSUES-THREE-SAFETY-RECALLS-AND-TWO-SAFETY-CO.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980339April 24, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
"TAKATA RECALL" MY FORD F150 TRUCK 2013 WAS PURCHASED IN 2014 BRAND NEW. IN 2017 JANUARY I HAD THE SPARKS PLUGS CHANGED AND NOW AGAIN IN APRIL 2017 MY MECHANIC HAS SAID THAT THE SPARKS PLUG NEEDS TO BE CHANGED. I BELIEVE AND GATHERING FROM WHAT MY MECHANICS IS SAYING THERE IS A PROBLEM WITH THE COIL? WHICH IS WHY THE SPARKS PLUG IN BLACK FOR THE SECOND TIME. THIS ALL STARTED FROM A PROBLEM WITH THE BRAKES THE TRIED FLUSHING THE BREAKS AND SAME THING THAN THEY LOOKED INTO THE ENGINE AND CHANGED THE SPARKS PLUG (JAN) NOW IN APRIL SAME ISSUE. NEED HELP THIS IS COSTING ME MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979966April 23, 2017
VISIBILITY/WIPER
STOPPED AT A RED LIGHT AND TURNED ON THE REAR WINDOW DEFROSTER. THE INDICATOR LIGHT CAME ON THEN FLICKERED ON AND OFF. LESS THAN ONE MINUTE LATER THE DRIVER'S SIDE BACK WINDOW SHATTERED. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 60 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979265April 19, 2017
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
03/31/17 VIN [XXX] WAS REAR ENDED AT 80 MPH. [XXX] WAS PUSHED INTO THE CONCRETE CENTER DIVIDER UPON IMPACT THE DRIVERS AIRBAG FAILED TO DEPLOY, RESULTING IN INJURY TO THE DRIVER. DRIVERS SIDE CURTAINS DEPLOYED. VEHICLE IS PRESERVED IN EVIDENCE. DETAILED PHOTOS AND POLICE REPORT ARE AVAILABLE OF INSPECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10978647April 15, 2017
FUEL/PROPULSION SYSTEM
TAKATA RECALL 3.5L ECOBOOST ENGINE SHUDDERS AT VARIOUS TIMES, STALLS WHILE DRIVING AT FREEWAY SPEEDS DURING ACCELERATION (EXTREME HAZARD), IN TRAFFIC (HAZARD), STALLED WHEN STOPPED QUICKLY WHILE BACKING, THEN CRANK NO START AFTER STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972178April 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THIS HAS HAPPENED MORE THAN ONCE DRIVING ON THE HIGHWAY 65 MPH AUTOMATIC TRANSMISSION SUDDENLY SHIFTS INTO FIRST GEAR ALL LIGHTS ON REAR END SQUELLING, COMPLETELY NO CONTROL OVER VEHICLE, DANGEROUS, DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971911April 11, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE AND THE WRENCH ICON WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AGAIN BEFORE IT WAS TAKEN TO A DEALER. THE VEHICLE WAS ABLE TO RESTART AND THE DEALER DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE ACTUATOR CONTROL SYSTEM WAS NOT CLOSED AND WAS FAULTY INTERNALLY. THE MANUFACTURER ISSUED SERVICE CAMPAIGN NUMBER: 13N03 TO ADDRESS THE REPAIR THAT WAS SPECIFIC TO CERTAIN MODELS. THE MANUFACTURER PROVIDED NO SOLUTION. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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