Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11006026July 17, 2017
STEERING
DEALERSHIP TOLD ME THAT THE ANGLE SENSORS ARE BAD AND THE ENTIRE RACK AND PINION NEED REPLACED, UPON FURTHER RESEARCH I'VE SEEN VEHICLES WITH THE SAME PROBLEM SUDDENLY LOOSE STEERING AND WERE INVOLVED IN ACCIDENTS, MY VEHICLE LUCKILY HASN'T HAD ANY ISSUES YET OTHER THAN KNOWING MINES GOING BAD AND I FELL IT'S A SAFETY CONCERN THAT I DO NOT WANT TO PUT MYSELF OR OTHERS IN HARM WAY AND THE DEALERSHIP TOLD ME THERE ARE NO RECALLS FOR THE RACK AND PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005466July 15, 2017
ENGINE
TIMING CHAIN RATTLE ON ECOBOOST ENGINE, I BELIEVE FORD ISSUED A BULLETIN ON IT, I FEEL IT SHOULD BE COVERED UNDER RECALL, MAKES A HORRENDOUS NOISE ON STARTUP EVERYTIME, AND ITS VERY EXPENSIVE TO FIX. THE ENGINE FEELS AS IF IT IS ABOUT TO FALL OUT ON STARTUP ITS THAT LOUD, SHAKES THE WHOLE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005481July 15, 2017
STEERING
2013 F-150 XLT 4X4 ELECTRIC POWER STEERING COMPLETELY WENT OUT AT 43,000 MILES. THE TRUCK WOULD OUT OF NOWHERE, WHILE DRIVING, BE VERY DIFFICULT TO TURN AND ALMOST CAUSED A CRASH. IT STARTED SMALL, BUT WITHIN 2 WEEKS COMPLETELY WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005485July 15, 2017
SERVICE BRAKES
WHILE DECELERATING TO MAKE A TURN, THE BRAKE PEDAL STARTED CHATTERING AND BRAKING EFFECTIVENESS DECREASED TO ALMOST ZERO. THE VEHICLE ULTIMATELY STOPPED BEYOND THE TURN. THIS WAS ON A PAVED DRY SURFACE WITH NORMAL BRAKING PRESSURE. IT NOW HAS HAPPENED AT LEAST TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005369July 14, 2017
POWER TRAIN
WHILE DRIVING DOWN THE STREET IT DECELERATES AND SHIFT OUT OF GEAR BUT IF I TURN IT OFF TURN THE KEY OVER, MOVE THE SHIFT COLUMN FROM DRIVE TO FIRST ,BACK TO DRIVE AND IF IT STARTS PROPERLY IT RUNS FOR APPROXIMATELY 3 TO 4 MILES AND THEN IT KICKS BACK OUT TO GEAR ACTS LIKE THERE'S NO GAS UNTIL I RESTART THE VEHICLE AT ONE POINT IT SHIFTED INTO FIRST LOCKED UP MY REAR END OF MY VEHICLE AS I WAS GOING DOWN THE HIGHWAY ALMOST CAUSING ME TO WRECK FORTUNATELY NO ONE WAS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004216July 11, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 45 MPH, THE MASTER CYLINDER REAR CUP SEAL FRACTURED AND BRAKE FLUID LEAKED INTO THE BRAKE BOOSTER. THE FAILURE OCCURRED ON A CONSISTENT BASIS. THE BRAKE LIGHT ILLUMINATED UNTIL BRAKE FLUID WAS ADDED. THE FAILURE OCCURRED ON JULY 10 2017. AN INDEPENDENT MECHANIC STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE FAILURE WAS IDENTICAL TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER ADVISED HIM TO CONTACT THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 57,193.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004659July 11, 2017
SERVICE BRAKES
ON SATURDAY JUNE 10, 2017 I WAS OUT OF TOWN WITH FAMILY IN CARY, NC. WE WERE LEAVING THE HOTEL PARKING LOT THAT MORNING AND WHEN I STARTED THE TRUCK AND PUT TRUCK IN REVERSE THE BRAKES DID NOT WORK.. AFTER LOOKING, I SAW THERE WAS NO BRAKE FLUID. THERE WAS NO BRAKE FLUID ON THE GROUND SO I DIDN'T KNOW WHAT THE ISSUE COULD BE. I GOT MORE BRAKE FLUID THEN DROVE TO A MECHANIC. BY THE TIME I GOT TO THE MECHANIC (1 MILE DOWN THE ROAD) THE BRAKE FLUID WAS GONE AGAIN. AFTER THE MECHANIC LOOKED AT ISSUE, IT WAS DETERMINED THAT THE BRAKE BOOSTER FAILED. THEY FOUND THAT THERE WERE NO PARTS AND IT TOOK UNTIL TUESDAY JUNE 13, 2017 TO GET PART AND REPAIR. THINKING THERE MUST BE AN ISSUE SINCE NO PARTS WERE AVAILABLE. I FOUND THAT 126 COMPLAINTS WERE REGISTERED REGARDING THE BRAKE BOOSTER ON 2013 FORD F150'S. AFTER CALLING FORD IT WAS DETERMINED THAT MY 2013 FORD F150 WAS NOT ON THE LIST. MY FORD F150 HAD THE EXACT SAME MAJOR ISSUE THAT THE FORD F150'S THAT WERE RECALLED. THIS IS VERY DISTURBING THAT THE BRAKES WENT OUT, ESPECIALLY AFTER WE HAD JUST DROVE THROUGH THE WEST VIRGINIA MOUNTAINS. I HAVE TALKED TO FORD MULTIPLE TIMES AND THEY ARE NOT WILLING TO DO ANYTHING ABOUT THIS ISSUE. ONLY UNTIL THE PART IS PUT ON THE RECALL LIST FOR MY VIN# WILL FORD DO SOMETHING. I HAVE BEEN TOLD TO KEEP MY RECEIPTS JUST IN CASE IT IS PUT ON THE RECALL LIST. I FIND THIS VERY UPSETTING THAT THE EXACT SAME PART HAD BEEN RECALLED ON OTHER 2013 FORD F150, BUT MY VIN# WAS NOT ON THE LIST. I HAD THE EXACT SAME ISSUE AND THIS COULD HAVE BEEN A VERY BAD PROBLEM IF THIS HAPPENED IN THE MOUNTAINS THAT WE HAD DRIVING THROUGH. I HAVE THE PART THAT FAILED AND ALL RECEIPTS. I HOPE THAT THIS COMPLAINT GETS NOTICED AND SOMETHING IS DONE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003947July 10, 2017
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 10 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. SHORTLY AFTER, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY FOUR MILES LATER. THE CONTACT TOOK THE VEHICLE TO THE D'ORAZIO FORD DEALER WHERE IT WAS DIAGNOSED THAT A SWITCH ASSOCIATED WITH THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FOUR TIMES WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004063July 10, 2017
SERVICE BRAKES
BRAKE MASTER CYLINDER FAILURE, CAUSING BRAKE FLUID LEAKAGE INTO THE BRAKE BOOSTER. INTERESTINGLY, THERE IS A RECALL FOR THIS EXACT ISSUE IN CERTAIN 2013-2014 F-150'S (SUBMISSION DATE : MAY 23, 2016 NHTSA RECALL NO. : 16V-345 MANUFACTURER RECALL NO. : 16S24). MY VIN HAPPENS TO NOT BE INCLUDED IN THE RECALL. IT LOOKS LIKE FORD MAY HAVE FORGOTTEN TO ADD SOME TRUCKS TO THE RECALL. IF YOU ASK ME, IT'S NO COINCIDENCE THAT MY TRUCK WAS PURCHASED WITHIN THE YEARS OF THE RECALL, AND HAD THE EXACT SAME FAILURE AS THE RECALL. UNFORTUNATELY, TOMORROW (JULY 11, 2017) I WILL PAY ~$1050 TO GET THIS FIXED, WHEN IT SHOULD HAVE BEEN INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003222July 6, 2017
SERVICE BRAKES
I WAS LEAVING WORK, AS I DROVE OFF ONTO THE STREET IN ODESSA, TEXAS THE VEHICLE SEEMED NORMAL FOR 10 MINS. ALL OF SUDDEN THE FIRST BRAKE I TOOK THE BRAKE LIGHT CAME ON AT A STOP SIGN. I PULLED OVER BECAUSE MY BRAKE PEDAL SLID ALL THE WAY DOWN TO THE FLOOR, AS A RESULT OF THIS MY VEHICLE WAS UNABLE TO STOP. I GOT OFF THE TRUCK AND CHECKED THE BREAK FLUID RESERVOIR AND IT WAS EMPTY. I DROVE MY VEHICLE TO THE CLOSEST CONVENIENT STORE TO PURCHASE BRAKE FLUID. I BOUGHT TWO CONTAINERS AND POURED INTO THE RESERVOIR AND AS I DROVE OFF, THE VEHICLE SEEMED TO BE WORKING FOR A LITTLE WHILE AND THE LIGHT CAME ON AGAIN. I DROVE TO THE CLOSEST MECHANIC SHOP; I SPOKE THE MECHANIC AND EXPLAINED TO HIM WHAT THE PROBLEM WAS. HE CHECKED FOR LEAKS AND DID NOT FIND ANY HE THEN MADE A THOROUGH CHECK INTO THE BRAKE BOOSTER. HE FOUND THAT THE FLUID WAS ENTERING THE BRAKE BOOSTER. NOT A GOOD SIGN HE STATED. UPON ARRIVAL TO MY RESIDENCE, I LOOKED UP FORD MOTOR RECALLS AND I LEARNED THAT THESE 2013-2014 FORD F150 VEHICLES HAD RECALLS TO REPLACE BRAKE MASTER CYLINDERS DUE TO BRAKE FLUID LEAKING FROM THE BRAKE MASTER CYLINDER INTO THE BRAKE BOOSTER. THE FORD MOTOR COMPANY RECALL WAS ISSUED BACK IN MAY 25, 2016. HOWEVER, I HAVE YET TO RECEIVE A NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003136July 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 8 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER (TRUCK CITY OF BUDA, TEXAS) WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THERE WERE NO ERROR CODES TO HELP DIAGNOSE THE ISSUE. IN ADDITION, THE DEALER REQUESTED THAT THE CONTACT RECORD VIDEO FOOTAGE OF THE INCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS12626484. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002939July 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE FLASHED SERVICE ADVANCE TRAC, DOWN HILL DESCENT CONTROL FAULT, TRAILER BRAKE MODULE FAIL AND A COUPLE MORE CODES. ALL ELECTONICS IN VEHICLE WENT BLANK, INCLUDING ALL CONTROLS/GAUGES. BEFORE DOING SO, LAST CODE READ, SHIFT TO PARK. ALMOST CAUSED ME TO HAVE AN ACCIDENT, BECAUSE THE POWER STEERING WENT OUT AND NEARLY PULLED ME INTO ANOTHER VEHICLE. THE ACCELERATION IS BAD TOO, FEELS LIKE IT IS NOT FIRING ALL CYLINDERS AGAIN. HAVE ALREADY TAKEN IN FOR A NUMBER OF ISSUES, INCLUDING CRANKSHAFT SENSOR ISSUES(WAS LOSING POWER TO DRIVELINE); BRAKES LOCKING UP (HAVE REPLACED THE ROTORS AND PADS SIX TIMES AND LAST TIME I REPLACED BOTH CALIBERS AS WELL; FRONT AXLES AND BEARINGS REPLACED. AS WELL AS, BLINKERS NO LONGER WORK. WHEN THE FIRST ISSUES AROSE, PROBLEMS HAVE CONTINUED SINCE, LIKE I SAID HAVE TAKEN IT IN AT LEAST 6 TIMES TO A DEALER AND ONCE TO AN INDEPENDENT MECHANIC. AT FIRST THE PROBLEMS WERE COVERED BY WARRENTY, NOW THEY ARE NOT, THERE IS ONLY 99,000MILES ON THE TRUCK AND HAS BEEN IN SHOP AT LEAST 6 TIMES AND IS ONLY 4 YRS OLD. NOT SURE WHAT TO DO, AS THE PROBLEMS RESEMBLE RECALL ISSUES, BUT DEALERSHIP SAYS THEY AREN'T PART OF ANY RECALLS. CONCERNED FOR MY SAFETY ON THE ROAD. THE TRUCK IS NOW NOT DRIVEABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002952July 4, 2017
POWER TRAIN
DRIVING DOWN FREEWAY AT 65 TRUCK SHIFT FROM 6 GEAR TO 1ST LOCKING UP TIRES THEN BACK TO 6 GEAR DID THIS SEVERAL TIMES THIS IS NOT SAFE THEN ENGINE LOST POWER AND WRENCH LIGHT SHOWED UP TURN KEY OFF AND IT RESTARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002955July 4, 2017
SERVICE BRAKES
PUT THE TRUCK IN DRIVE AND THE BRAKE BOOSTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002598June 30, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
NOW THE SECOND TIME IN AND THE TRUCK DOESN'T EVEN HAVE 50K MILES ON IT. TRUCK WOULD TURN OVER BUT NOT START AND LEFT MY WIFE AND KIDS STRANDED IN A PARKING LOT WHERE I HAD TO GO GET THEM. IT'S HOT AS HECK IN JUNE/JULY IN TEXAS SO I KNOW IT ISN'T A COLD WEATHER START THING. RESEARCHING ONLINE WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. EVENTUALLY LEAVING IT THERE AND MESSING WITH THE KEY AND IGNITION SWITCH I'M ASSUMING IT STARTED AFTER A FEW HOURS. THE TRUCK WAS NOT OVER HEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000694June 22, 2017
VEHICLE SPEED CONTROL
I AM EXPERIENCING THE EXACT SAME PROBLEM WITH MY 2013 FORD F-150 XLT AS THOSE THAT HAVE BEEN RECALLED IN THE 2011 AND 2012 MODELS. MY TRUCK WAS ALSO BUILT IN DEARBORN, MICHIGAN AND HAS THE 6R80 TRANSMISSION. I TOOK MY TRUCK INTO THE DEALERSHIP THIS WEEK TO FIND THAT THE LEAD FRAME NEEDED TO BE REPLACED. THE DEALER IS REPLACING THE POWERTRAIN CONTROL MODULE SOFTWARE AND THE LEAD FRAME AT MY COST OF $1,362 . THE PROBLEM: A PROBLEM WITH THE OUTPUT SPEED SENSOR ON THE VEHICLE'S TRANSMISSION LEAD FRAME COULD CAUSE THE TRANSMISSION CONTROLS TO FORCE A TEMPORARY DOWNSHIFT INTO 1ST GEAR. DEPENDING ON THE SPEED OF THE VEHICLE AT THE TIME OF THE DOWNSHIFT, THE DRIVER COULD EXPERIENCE AN ABRUPT SPEED REDUCTION THAT COULD CAUSE THE REAR TIRES TO SLIDE OR LOCK UP, RESULTING IN LOSS OF VEHICLE CONTROL AND INCREASING THE RISK OF A CRASH. EARLIER THIS WEEK ON MULTIPLE OCCASIONS, MY TRUCK WILL NOT SHIFT OUT OF FIRST GEAR AFTER COMING TO A STOP. I WAS NEARLY INVOLVED IN AN ACCIDENT DUE TO THIS PROBLEM WHEN I WAS UNABLE TO ACCELERATE FROM A STOP LIGHT AND THERE WAS NO PLACE FOR ME TO PULL OVER. THE PROBLEM ONLY CORRECTS ITSELF WHEN I SHUT THE ENGINE OFF AND RESTART IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000431June 21, 2017
POWER TRAIN
VEHICLE WENT INTO "LIMP MODE" WHILE TRAVELING AT HIGH SPEED CREATING A VERY DANGEROUS SITUATION. THIS OCCURRED 2 MORE TIMES BEFORE I COULD GET AN APPOINTMENT AT THE DEALER. THE DEALER COULD NOTE FIND ANY CODES BUT DECIDED MY ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER MY POWER TRAIN WARRANTY. FORD CUSTOMER SERVICE EXTENDED WARRANTIES FOR OTHER VEHICLES WITH THE SAME PART BUT WILL NOT INCLUDE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000184June 20, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE EPS WARNING INDICATOR FLASHED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER, BUT IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000243June 20, 2017
ENGINE
STUMBLE/MISFIRE ON ACCELERATION FROM HIGHWAY CRUISE UP HILL CONDITIONS OR HARD ACELARECION EQPED WITH 3.5L ECOBOOST AND ENGINE LIGHT FLASHES . VERY DANGEROUS IN THE HIGHWAY BECOUSE MY THE TRUCK ENGINE STOPS WORKING AND YOU HAVE TO PULLOVER RIGHT AWAY IF YOU LUKY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995804June 19, 2017
SERVICE BRAKES
BRAKES WENT COMPLETELY OUT WHILE DRIVING ON A MAJOR HIGHWAY, HAD TO USE EMERGENCY BRAKE TO FINALLY STOP TRUCK. FOUND OUT THERE IS A RECALL FOR 2013-2014 FORD F-150 FOR THIS PROBLEM, HOWEVER, FORD DID TAKE A REPORT TODAY, BUT, THEY SAID THIS TRUCK WAS NOT UNDER THE RECALL BECAUSE IT WAS MADE ON 9-19-2012 AND THE ONES UNDER THE RECALL #16V345000 WERE BUILT IN 2013. FUNNY THAT THIS IS THE EXACT PROBLEM YET NOT CONSIDERED PART OF THIS RECALL. THE REPAIR INVOLVED REPLACING THE MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER WHICH COST $1193.25. WE WERE LUCKY NO ONE WAS INJURED OR WORSE. JUST HOPE THEY DO A VERY GOOD INVESTIGATION AND HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE WHO'S VEHICLE WAS BUILT IN 2012. THE OTHER NOTE IS, THE OIL DID NOT LEAK OUT ONTO THE GROUND, SO NO VISIBLE PROBLEM WAS SEEN, THE OIL WENT INTO THE BOOSTER. I TRULY BELIEVE THAT THIS VEHICLE SHOULD BE COVERED UNDER RECALL # 16V345000. - SHARON H., HOMOSASSA, US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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