Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11684780September 3, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
Acceleration without foot on gas pedal, erratic & harsh shifting, and slipping gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684551September 2, 2025
VEHICLE SPEED CONTROL
While overtaking another vehicle on a 2-lane highway, the accelerator pedal broke and would not allow me to accelerate. Shortly after this, the vehicle I overtook had caught up, and I was forced to move back behind them in heavy traffic as there was also oncoming traffic. With no accelerator, I had to pull off to the side of the highway. Losing acceleration is a serious hazard, impacting the ability to safely control the vehicle and react to situations. This was a sudden failure with no warnings. Nobody has seen the vehicle yet. I found a way to manipulate the acceleration system/assembly in a way that would allow me to get away from the busy highways. This involved me holding part of the assembly with one hand while pushing on the pedal with the other hand. I figured it was better to find a safer place to park the vehicle. Upon further inspection, it appears that a plastic part broke somewhere. I do not think that plastic should be used in heavy use and safety critical systems. Everything is available for inspection as of now if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683808August 28, 2025
POWER TRAIN, ENGINE
* What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission/powertrain; currently available for inspection at time of submission * How was your safety or the safety of others put at risk? While stopped at stop sign/stop light, the vehicle would have long hesitation before advancing forward. I would initiate hazard lights to prevent driver behind me from crashing into the back of my vehicle. The vehicle would shift harshly and untimely as well as randomly downshift from 10th gear to 1st gear (x2 on 24Aug2025). I would have to pull vehicle off the road and when attempting to resume driving the vehicle would not move. The RPM’s would rev, however the vehicle would not move. I would turn off the vehicle and then restart it and the vehicle would move forward, resuming with harsh shifting. Loss of power, delayed and harsh shifting pose a safety hazard while the vehicle is in operation. * Has the problem been reproduced or confirmed by a dealer or independent service center? Yes; by independent service center * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? First check engine light illuminated on August 16, 2025. (Please note the check engine light disappears once the vehicle is turned off and then restarted). I took the vehicle to AutoZone on 25Aug2025. The tech placed the code reader on the vehicle. 2 codes, P0734-00 and P07F7-00, ‘gear 4 incorrect ratio’ and ‘gear 10 incorrect ratio’ respectively were displayed. Vehicle taken to independent service center on 25Aug2025 who also placed code reader on vehicle. I am not in possession of that information at time of writing. Monthly ‘my vehicle report’ has been clear with no issues whatsoever noted until report dated 25Aug2025 (attached)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682562August 23, 2025
VISIBILITY/WIPER
The Windshield Wipers are malfunctioning, and the windshield washer motor doesn't work. you cannot adjust the speed of the Windshield Wipers. My safety concern is that the Windshield Wipers can come on at anytime and can shut off in any position on the Windshield which limits my visibility. It has been diagnosed by Joe Machens Capital City Ford Company, Invoice # [XXX] Phone# 573-634-4444 Service Direct# 573-994-2909. It is currently not under a recall, I feel the 2020 F-150 Ford Trucks should be included in this Windshield Wiper Malfunction. { UNKNOWN } Warnings or Messages? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682129August 21, 2025
POWER TRAIN
transmission has on several occasions lurched when starting the vehicle. during driving, the transmission shifts hard and sometimes jumps in and out of gear as if it cant decide which gear to engage. this often happens at low speeds after first start, and between 5th and 6th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681810August 20, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The power running boards are malfunctioning continuously, I have fallen out of the driver side twice and now have injury to my right shoulder trying to stop myself using the arm rest. They will either not come out or will retract while trying to step up or will not come out at all, making it extremely difficult to get into the truck without them deployed. Also, will start to deploy and stop mid-way. I will attach a photo taken today.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11680013August 12, 2025
POWER TRAIN
December of 2020, I purchased 3 - 2020 Ford F150's with 5.0L engines and 10speed 10r80 transmissions for 2 of my companies as PERSONAL DRIVERS (non-commercial use). *Vehicle 1 - at 82,000 miles - was experiencing missed shifts, and harsh engagement. Within a couple of weeks of this happening, unfortunately the vehicle was totaled in an accident unrelated to shifting. *Vehicle 2 - began to experience the same problems, this vehicle would miss a shift and fall completely "out of gear" leaving no power or throttle response (roughly 78,000 miles) and had been service according to Ford specification and mileage with Motorcraft factory filter, gasket, and Ford ULV fluid. Unfortunately this was the only vehicle I purchased an extended warranty for due to long highway trips out of town where a breakdown would be difficult to deal with out of town. Determined as "transmission Failure" and replaced at Billy Howell Ford in Cumming Ga. (via extended warranty) *Vehicle 3 - VIN NUMBER IN QUESTION - at 74,000 miles vehicle is now missing shifts, jumps out of gear. 2 DANGEROUS scenarios this week. Crossing oncomming traffic to turn onto road - 1-2 or 1-3 shift missed and complete loss of power/movement barely avoiding being hit by oncoming cars. Second occurrence, slowing to a red light on wet road. Coasting/Braking as transmission began downshifting from 10th gear,.. when it got to 7/6 it downshifted to Gear 4 sliding/screeching the rear tires as the rear end SLID/DRIFTED sideways causing me to PANIC STOP with brake pedal fully depressed to avoid free sliding or losing control of the vehicle. -100% available for inspection FORD SHOULD ABSOLUTELY RECALL ALL OF THE EARLY 10R80 EQUIPPED VEHICLES. IT'S DANGEROUS!! Vehicle has been checked/duplicated and verified by ASE certified technician, local dealer admitted to problems, there are NO MIL's, and NO FAULT CODES STORED COMPUTER. Dealer wants almost $9000 to replace transmission. Ford DO BETTER! -- THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679505August 9, 2025
UNKNOWN OR OTHER
The rear camera has stopped working all of a sudden. A blue screen comes up and says contact dealer when vehicle is in reverse. There is a ford recall for this issue but my vehicle vin is not included and sounds like it has this issue they are recalling for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678939August 6, 2025
POWER TRAIN
The first transmission I had in my truck i had. Harsh shifting, Slipping gears, Delayed engagement, Transmission overheating, Loss of power and transmission stuck in higher gear while stopped. They replaced the transmission (at my cost ) now i have over heating issues. There should be a mandatory recall on this transmission, give me my money back and fix the issues for free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678716August 6, 2025
POWER TRAIN
Transmission has been skipping gears, hard shifting, getting stuck in gears. While traveling in the truck going up an on ramp and then trying to merge into traffic, the transmission got stuck in 7th gear. Pressing the accelerator would not move the vehicle and I was left without the ability to move out of traffic. Vehicles were having to put on their brakes, swerve and go around me. Prior to this time I was having some slight shifting irregularities between gears 2-3 and 7-8. I notified the dealership of issues and they said I would have to drop the vehicle off and it would take 7-10 days before they could even look at it. The vehicle was purchased in December 2020 and currently has just under 75,000 miles. I was told that it was out of warranty. For the first 4 years of ownership the vehicle has always been serviced at a Ford dealership. I was never notified of any issues with the transmission. However they did notify me that a windshield wiper arm was recalled and that was changed. Early in the ownership of the truck, I experienced the vehicle moving backwards when on an incline and taking my foot off of the brake, before accelerating. Also, experienced clanking and jarring when accelerating and then having to take foot off of the accelerator. In 2023, when having the vehicle serviced for oil change, I asked the service technician about these issues and was told that there was nothing wrong and that it was just typical for that type of transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677796August 1, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was locked and parked on the street with the engine running and unoccupied, the transmission erroneously shifted into gear and the vehicle drove forward. The contact stated that the vehicle crashed into another parked vehicle and landscaping and missed crashing into another vehicle that was driving in the opposite direction. The contact expressed concerns because no one was present inside the vehicle during the failure. The contact stated that the Police Department was contacted but no officers showed up on scene. No injuries were reported. The cause of the failure was not determined. The dealer was contacted and informed the contact that the PCM needed to be reprogrammed; however, the vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677473July 31, 2025
ENGINE, FUEL/PROPULSION SYSTEM
fuel injector cracked and started spraying fuel in engine compartment and onto hot motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677492July 31, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 40 MPH, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,923.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677497July 31, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds on several occasions, the vehicle accelerated unintendedly while depressing the brake pedal. The contact stated that the power train warning light was illuminated, and the message "Power Train Malfunction - Reduced Power" was displayed on the Mobile App. Additionally, the contact stated that while driving 60 MPH, the transmission downshifted unexpectedly while depressing the accelerator pedal. The contact stated that the engine revved while the RPM was fluctuating. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and informed the contact that the manufacturer could not issue recalls. The contact was referred to the NHTSA Hotline to file report the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677251July 30, 2025
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677302July 30, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
i AM RECEIVING ALERTS ON MY FORD APP STATING THAT IT IS A PARKING AID ALERT BECAUSE OF ELECTRICAL ISSE WITHIN THE VEHICLE. ALSO STATES TO SERVICE ENGINE SOON ALERT BECAUSE OF ELECTRICAL ISSUE HAS BEEN DETECTED WITH YOUR VEHICLE. THIS MAY CAUSE THE ENGINE START/STOP FEATURE (IF EQUIPPED) TO NOT WORK. CHECKING ON THIS I FOUND 0 ON THE NHTSA WEBSITE FOR RECALLS. WITH FURTHER CHECKING I WAS INFORMED THAT THIS SHOULD BE A RECALL TO BE DONE. PLEASE LET ME KNOW IF I CAN GET THIS REPAIRED UNDER THE RECALL. I ALSO NOTICE WHEN STARTING MY VEHICLE IN THE MORNINGS THAT IT SMOKES OUT OF BOTH TAILPIPES AND LASTS APPROXIMATELY ONE TO TWO MINUTES. [XXX] [XXX] . THANK YOU. MY EMAIL IS ALSO [XXX] ADDRESS IS [XXX] , EDNA, TEXAS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676877July 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehicle was turned off and restarted and there was smoke coming from the engine with a loud screeching sound. The vehicle was taken to the local dealer, where it was determined that the cam sensor was defective and caused the engine to overheat. Additionally, the engine was low on oil. The contact stated that an oil change was previously performed. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The manufacturer confirmed that the VIN was not under recall and that there was no financial assistance available. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677029July 29, 2025
POWER TRAIN
The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11677073July 29, 2025
POWER TRAIN
My truck started to throw codes p0240 and p0430 when my truck hit 81000 miles. I am now at 141000 miles. I have since replaced both of my catalytic converters, all 4 of my O2 sensors and I still have the same p0240 and p0430 codes. I also took my truck into ford on Feb 26, 2025 for the recall on my PCM reprogramming. They claimed to have redone the programming but ever since they did that, I now have shifting problems, surging, clanking, hard shifting, random and sporadic shifting with no end in sight. This should be addressed by Ford TSB 24-2101 but again, they did nothing and claim there is nothing wrong with my truck. I have had a fluid replacement and filter replacement with no issues noted, no metal parts, no burnt smell or burnt fluid. Today I came across Ford TSB 24-2184 where they acknowledge that there is an issue with the calibration and controls sensitivity and that replacement of catalytic converters may be necessary. Ford never did any of this. The recall on my truck, which was reprogramming of my PCM also leads to dirty and fouling of the catalytic converter. I have spent over $3000 so far to fix Fords mistakes and not only in nothing fixed, I still have the exact same issues. When i take it to Ford, all the do is clear the codes and then the codes come back on before I get home. So Ford is aware of the issues, knows about the issue and yet will do nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677128July 29, 2025
POWER TRAIN
This truck has the notorious 10 speed transmission. It has severely abrupt shifts, thuds, clunks. Sudden loss of power or surge of power when transmission shifts. Nhtsa is my only hope of getting the transmission repaired and safe. Not just my truck my sons 2021 had the same issue. Bad cdf drums. Ford revised the sort for 2023 and eliminated it but everyone from 2017-2021 are stuck with an erratic, dangerous transmission that needs recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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