Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10461424June 13, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS TRAVELING 45 MPH WHEN A POPPING NOISE EMITTED FROM UNDER THE HOOD AND THE VEHICLE DECELERATED ABNORMALLY. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE. THE CONTACT STATED THAT A PRIVATE MECHANIC CONFIRMED THAT THE PASSENGER SIDE COIL FOR A SPARK PLUG BECAME DETACHED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,791.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461357June 12, 2012
ENGINE
I WAS DRIVING MY VEHICLE WHEN I HEARD AN EXPLOSION-TYPE SOUND, SIMILAR TO THAT OF A GUNSHOT. THE SOUND STARTLED ME AND CAUSED ME TO VEER OFF THE ROAD CRASHING INTO A BUSH ON SOMEONE'S FRONT LAWN. I RE-STARTED THE VEHICLE AND HEARD A VERY LOUD AND RAPID "POPPING" SOUND FROM UNDERNEATH THE HOOD, WHICH BECAME WORSE AS I ACCELERATED. THE VEHICLE WAS ALSO SHAKING VIOLENTLY AS I ATTEMPTED TO DRIVE HOME, WHICH WAS ONLY 1 MILE AWAY FROM WHERE THE INCIDENT OCCURRED. WHEN I ARRIVED HOME I INSPECTED THE ENGINE COMPARTMENT AND IMMEDIATELY NOTICED THAT THE 2ND SPARK PLUG IN ON THE DRIVER'S SIDE OF THE ENGINE (#6 CYLINDER) WAS BLOWN COMPLETELY OUT OF THE ENGINE HEAD. I CONTACTED MY LOCAL FORD DEALER THE NEXT MORNING AND WAS TOLD TO HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT. SHORTLY AFTER ARRIVING, I WAS INFORMED THAT "BLOWN SPARK PLUGS" ARE A VERY COMMON ISSUE WITH THE FORD TRITON 4.6 AND 5.4 LITRE ENGINES. I WAS ADVISED THAT THE SPARK PLUG HOLE WOULD HAVE TO BE RE-TAPPED AND A HELI-COIL KIT INSTALLED. THIS WORK WAS PERFORMED ON 06/08/2012 WITH A TOTAL COST TO ME OF $449.81, NOT INCLUDING THE COST OF THE TOW. I WAS ADVISED BY THE DEALER'S SERVICE DEPARTMENT THAT FORD HAD ISSUED THE FIRST OF SEVERAL TSB'S (TECHNICAL SAFETY BULLETINS) TO ALL OF IT'S SERVICE DEPARTMENTS ACROSS THE US IN MARCH OF 2006 INFORMING THEIR TECHNICIANS OF THE DEFECT IN THE ENGINE'S ALUMINUM HEAD AND THE INCREASING FREQUENCY OF THIS "BLOWN SPARK PLUG" ISSUE. INCLUDED IN THIS TSB WERE INSTRUCTIONS ON HOW TO REPAIR BY USING A HELI-COIL, WHICH IS NOT A FORD PART, NOT COVERED UNDER ANY WARRANTY AND NOT GUARANTEED TO STAY IN PLACE. A RECALL NEEDS TO BE ISSUED. PLEASE SEE THE LINK; I AM ONE OF THOUSANDS WHO HAVE EXPERIENCED THIS ISSUE AND I FEEL THAT THOSE OF US WHO HAVE INCURRED UNNECESSARY COSTS DUE TO FORD'S DEFECT SHOULD BE MADE WHOLE. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10460696June 5, 2012
ENGINE
STARTED TO HEAR EXHAUST NOISE FROM ENGINE COMPARTMENT ON MY 2002 FORD F150 XLT TRITON V8 4.6L WITH ONLY 95412 MILES FOUND THAT BOLTS THAT HOLD THE EXHAUST MANIFOLD WERE BROKE AND OTHERS NEAR BREAKING AT CYLINDER HEAD THERE IS A DANGER OF FIRE IN ENGINE COMPARTMENT DUE TO HOT EXHAUST GASES AND SAFETY ISSUE REPAIR EXPENSIVE HAVING TO REMOVE BOLT STUDS FROM ENGINE HEAD WITHOUT DOING DAMAGE TO ENGINE HEAD THAT ARE SO RUSTED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460027May 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY OVERNIGHT WHEN A FIRE ERUPTED FROM UNDER THE HOOD OF THE DRIVER'S SIDE. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CONTACTED WHO AND ARRIVED ON THE SCENE. THE FIRE DEPARTMENT CONCLUDED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE. A POLICE AND FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10458445May 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING A RECALL REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) HIS GAS TANK IS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO TOOK PICTURES TO BE SENT TO THE MANUFACTURER. THE DEALER CALLED THE CONTACT AND INFORMED HIM THE REPAIRS WOULD NOT BE DONE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457793May 8, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE TRAVELING 5 MPH, THE CONTACT NOTICED A CRACKING SOUND COMING FROM THE REAR OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR FRAME ON THE DRIVER'S SIDE HAD CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456925April 30, 2012
STEERING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE STEERING BOX FAILED. THE STEERING WHEEL WOULD SPIN WITHOUT RESISTANCE AND WOULD NOT CATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456709April 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE BRAKE LIGHT AND DIRECTIONAL SIGNALS FAILED. THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ADVISED THE CONTACT THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455342April 16, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING 35 MPH WHEN THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 202,000. UPDATED 05/02/12*BF THE CONSUMER STATED THE GAS TANK DETACHED FROM THE VEHICLE DUE TO THE STRAPS SECURING THE TANK TO THE BODY BROKE DUE TO RUST. WHEN THE GAS TANK DETACHED, IT FELL ON TOP OF THE VEHICLE'S SKID PLATE WHICH SAVED IT FROM HITTING THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY REPLACED THE STRAPS. HOWEVER, THEY DID NOT REMOVE AND INSPECT THE TANK. THEY REMOVED THE SKID PLATE WHILE HOLDING THE TANK IN PLACE AND THEN REPLACED THE STRAPS. THE REPAIR WAS COMPLETED. HOWEVER, WHEN THE CONSUMER PUT THE FUEL IN THE VEHICLE, FUEL STARTED LEAKING IMMEDIATELY. THE CONSUMER WAS INFORMED BY FORD, THE RECALL DID NOT COVER HOLES IN TANKS CAUSED BY DEFECTIVE STRAPS UNLESS THE TANK FELL COMPLETELY OUT OF THE TRUCK AND HIT THE GROUND. THE CONSUMER REPLACED THE GAS TANK AT HIS EXPENSE. UPDATED 05/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454904April 11, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE REVERSING FROM OF RESIDENTIAL GARAGE, SPARKS AND SMOKE STARTED TO EMIT FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THE FAILURE STOPPED ONCE THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453824April 2, 2012
ENGINE AND ENGINE COOLING
ON THREE SEPARATE OCCASIONS MY TRUCK HAS BLOWN 3 SEPARATE SPARK PLUGS FROM 3 DIFFERENT PORTS IN THE HEAD. I HAVE READ NUMEROUS COMPLAINTS ABOUT THESE MOTORS DOING THIS, AND FORD SHOULD BE HELD RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453862April 2, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE SWITCH MELTED, CAUSING DAMAGE TO THE MASTER CYLINDER. AS A RESULT, THE MASTER CYLINDER ASSEMBLY NEEDED TO BE REPLACED AS WELL AS THE WIRING HARNESS AND A BRAKE REPAIR KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 106,673.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10452341March 20, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD BANG FROM THE ENGINE AND STARTED TO SMELL AN ABNORMAL FUEL ODOR. THE VEHICLE TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ONE OF THE SPARK PLUGS WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 05/07/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452182March 19, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING 35 MPH WHEN THE IGNITION CAUGHT ON FIRE AND MELTED THE AREA WHERE THE IGNITION KEY WAS LOCATED. THE CONTACT MERGED ONTO THE SHOULDER AS THE FIRE INDEPENDENTLY DIMINISHED. THE CONTACT RECEIVED BURNS TO THE FINGERS. HE THEN ATTEMPTED TO REINSERT THE KEY INTO THE IGNITION HOWEVER, TO NO AVAIL. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE IGNITION WOULD NEED REPLACING. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) FOR CORROSION OF ONE OR BOTH OF THE FUEL STRAPS. THE CONTACT STATED THAT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BUT WAS NOT ADVISED AS TO WHY. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND COULD NOT PROVIDE A REASON WHY THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10451236March 12, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED THAT THE SPARE TIRE DETACHED FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE SPARE TIRE CABLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451321March 12, 2012
ENGINE AND ENGINE COOLING
DRIVING TO WORK AND HAD TO STOP AT A STOP LIGHT A FEW BLOCKS FROM WORK. WHEN LIGHT TURNED GREEN I ACCELERATED TO GO AND THE CAR SOUND LIKE THE EXHAUST MANIFOLDS BLEW OFF. PARKED CAR AND HAD IT TOWED TO A LOCAL REPAIR SHOP. WAS NOTIFIED BY THE TECHNICIAN THAT THE BACK PASSENGER SIDE SPARK PLUG BLEW OUT OF THE CYLINDER. TECHNICIAN REPAIRED BY USING AN INSERT. I HAVE BEEN DOING ALOT OF READING AND I AM FINDING OUT THAT THIS A COMMON PROBLEM WITH THESE MOTORS. WHY HAS THEIR NOT BEEN AN INVESTIGATION INTO THIS MATTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450285March 5, 2012
ENGINE AND ENGINE COOLING
SPARK PLUG EJECTED AT IGNITION WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449643February 28, 2012
ENGINE AND ENGINE COOLING
SPARK PLUG BLEW OUT AND STRIPPED THREADS IN HEAD. THIS IS THE 2ND TIME A SPARK PLUG HAS BLOWN OUT OF THE HEAD. REPAIRED ONCE ABOUT A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449078February 23, 2012
PARKING BRAKE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE HEARD A SQUEAKING NOISE COMING FROM THE REAR WHILE BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKE DISINTEGRATED. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES. THE CONTACT ALSO STATED THAT HE HAD NEVER USED THE EMERGENCY BRAKE DURING THE LIFE OF THE VEHICLE AND HE WAS UNAWARE AS TO HOW IT COULD FAIL IF IT WAS NEVER USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000...UPDATED 04/11/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448122February 16, 2012
ENGINE AND ENGINE COOLING
A NEIGHBOR CALLED 911 TO REPORT MY VEHICLE ON FIRE, PARKED IN MY DRIVEWAY WHILE I WAS AT WORK. THE ENGINE WAS NOT ON AND THERE WERE NO KEYS IN THE IGNITION. THE LAST TIME THE VEHICLE WAS DRIVEN WAS 2/14/2012. A NEIGHBOR WAS ABLE TO SPRAY WATER ON THE FIRE, AND THE FIRE DEPARTMENT WAS ABLE TO GET THE FIRE OUT AND PREVENT THE FIRE'S SPREAD TO THE CAB, OR TO MY HOUSE. THERE IS QUITE A BIT OF FIRE DAMAGE TO THE ENGINE. THERE ARE SEVERAL COMPONENTS OF THE ENGINE MELTED ON THE DRIVER SIDE OF THE ENGINE, ABOVE THE LEFT FRONT TIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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