Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11271179October 26, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEATS
THE TRANSMISSION WILL TWIST THE DRIVESHAFT AT STARTUP, STATIONARY, AND CAUSE THE REAR END TO POP VERY LOUDLY. I'VE SHOWN FORD ENGINEERING A VIDEO OF IT, I WAS TOLD THAT IT WAS NORMAL. I'VE NEVER HEARD OF A VEHICLE DOING THIS BEFORE. THERE IS A RATTLING SOUND ON DECELERATION, LOUDEST WHEN THE ENGINE IS COLD AND LESSONS OR MAYBE EVEN GOES AWAY AFTER WARMED UP. THE ENGINE WAS REPLACED EARLIER THIS YEAR BECAUSE OF AN OIL CONSUMPTION ISSUE. THE TRUCK HAS MEMORY POWER DRIVER'S SEAT AND POWER MIRRORS THAT SHOULD GO INTO PLACE DEPENDING ON THE KEY FOB THAT IT DETECTS. RANDOMLY BOTH SIDE MIRRORS WILL START MOVING AND POPPING BEFORE GOING BACK INTO POSITION. THIS ALWAYS OCCURS BEFORE THE VEHICLE IS STARTED. I'VE NOTICED THAT IT IS USUALLY WHEN IT DETECTS THE KEY FOB OR WHEN I USE THE FOB FOR SOME FUNCTION. THE SEAT RANDOMLY DOESN'T GO INTO THE MEMORY POSITION AT STARTUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271188October 26, 2019
ENGINE
2018 F-150 3.5 ECOBOOST MAKES A LOUD CLATTERING SOUND AFTER A COLD START. THE VEHICLE IS STILL STATIONARY AND THE SOUND LASTS BETWEEN 1-3 SECONDS. THIS WILL NOT OCCUR ON A WARM STARTUP, ONLY COLD. IT APPEARS TO BE VALVE TRAIN CLATTER COMING FROM THE TOP OF THE ENGINE. THIS SAME PROBLEM WAS DIAGNOSED ON THE PREVIOUS GENERATION 3.5 ECOBOOST ENGINE AND APPARENTLY THIS PROBLEM STILL EXISTS. I HAVE VIDEO OF THE START UP SOUND IF NEEDED, BUT ITS WIDELY DOCUMENTED ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269210October 17, 2019
ENGINE
ON TWO SEPARATE OCCASIONS WHILE THE VEHICLE WAS IN MOTION WITH TRANSMISSION IN DRIVE WITH AUTO START STOP MODE DISABLED VIA THE DASHBOARD BUTTON, THE ENGINE STALLED AND SHUT OFF, A MESSAGE APPEARED ON DASHBOARD "AUTO START STOP SHIFT TO P, THEN RESTART ENGINE". THIS OCCURRED SEPTEMBER 14, 2019 AND OCTOBER 17, 2019. TAKEN TO DEALERSHIP SEPTEMBER 16, 2019. DEALERSHIP STATES THIS IS AN UNKNOWN ISSUE DESPITE MANY SIMILAR INCIDENTS REPORTED ONLINE, EXAMPLES WERE SHOWN TO THE DEALERSHIP. DEALERSHIP RETURNED VEHICLE STATING NOTHING WRONG, NO FAILURE CODES WERE STORED IN VEHICLE COMPUTER, NO RELATED SERVICE BULLETINS, UNABLE TO VERIFY COMPLAINT. THIS IS CLEARLY A SERIOUS SAFETY HAZARD. IMAGE ATTACHED SHOWS DASHBOARD MESSAGE FROM OCTOBER 17, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269273October 17, 2019
SUSPENSION
HAD A CLUNKING NOISE WHILE DRIVING AND STEERING FELT LOOSE AND WANDERED AT TIMES ALWAYS IN MOTOION. DEALERSHIP DIAGNOSED AS LOOSE CONTROL ARM BOLTS PARTS AND TIGHTENED. CAME LOOSE A WHILE AFTER AND COMPLAINED AGAIN, SAID HAD TO ORDER PARTS. CAME BACK WRONG PARTS. CAME BACK NO TIME TO WORK ON VEHICLE. WENT TO ANOTHER DEALER. DIAGNOSED, ORDERED PARTS, FIXED VEHICLE AND NOW IM BEING TOLD THE FAULTY PARTS AT 12,300 MILES ON A 12 MONTH OLD VEHICLE ARE NOT COVERED UNDER WARRANTY? THE FIRST DEALER NEVER REPORTED THE PROBLEM. VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268250October 14, 2019
POWER TRAIN
TRANSMISSION WAS REBUILT BY DEALERSHIP DUE TO TRANSMISSION ISSUES AND UPDATED WITH NEWEST RELEASE FORD SOFTWARE UPDATE. AFTER 2000 MILES VEHICLE MAKES A HARD SHIRT/CLUNKING NOISE WHEN DOWN SHIFTING FROM 5TH TO 4TH GEAR AND WHEN DRIVING SLOW HAS ISSUE SHIFTING FROM 1ST TO 2ND GEAR. LOTS OF TRANSMISSION NOISE WITH THIS VEHICLE. THIS HAS BEEN HAPPENING A LOT AND IS NOT SPECIFIC TO ANY PARTICULAR TIME SUCH IF VEHICLE IS COLD OR WARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267299October 9, 2019
AIR BAGS, STEERING
WAS DRIVING BACK TO MY OFFICE AND ON THE ON RAMP FROM A HIGHWAY TO INTERSTATE 95 SOUTH. I EASED LEFT TO MERGE ONTO THE INTERSTATE GOING ABOUT 45MPH AND INCREASING SPEED WHEN MY STEERING WHEEL PULLED LEFT QUICKLY ON ITS OWN POWER AND STEERED US HEAD ON TOWARDS THE METAL GUARD RAIL IN THE CENTER MEDIAN. I TRIED TO PULL RIGHT BUT THERE WAS RESISTANCE. I NOTICED AN 'UPHIL DECENT FAULT' ON MY DASH JUST BEFORE MY TRUCK STRUCK THE GUARD RAIL. LUCKILY I WAS ABLE TO LAST SECOND PULL THE VEHICLE RIGHT ENOUGH WHERE IT WASN'T A FULL HEAD ON COLLISION AND MY EMPLOYEE IN THE PASSENGER SIDE WAS JUST SORE AFTER THE FACT. I AM CURRENTLY UNDERGOING MEDICAL TESTS FOR BACK, NECK AND SHOULDER NUMBNESS AS WELL AS TENSION HEADACHES . NO AIRBAGS DEPLOYED! FORD SAID ONCE THE BODY IS FIXED WHERE THEY CAN RUN TESTS THEY WILL SEE WHAT CAN BE DONE, BUT I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT LITERALLY TRIED TO KILL US. THERE WAS ALSO A 'SERVICE ADVANCETRACK' LIGHT ON THE DASH. I PREVIOUSLY HAD THOSE FAULTS AND THE DEALERSHIP SAID IT WAS A WHEEL BEARING THAT THEY NEEDED TO REPLACE. SOMETHING IS GOING ON WITH THESE VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11266683October 7, 2019
POWER TRAIN
THE NEW 10 SPEED TRANSMISSION GEAR HUNTS. WHILE THE VEHICLE IS IN MOTION (CITY STREET OR HIGHWAY) DECELERATING WITH THE BREAK AND RE-ACCELERATING CAUSES THE TRANSMISSION TO GEAR HUNT WHICH CAN SOMETIMES CAUSE ACCELERATION LAG, AND RARELY CAUSES THE ENTIRE VEHICLE TO JOLT (SIMULATING A FENDER BENDER FEEL). THIS HAS ONLY HAPPENED SO FAR WHILE GOING ABOUT 30-40 MPH WHILE DRIVING STRAIGHT. I HAVE NOT GONE TO FORD WITH THIS ISSUE YET AS THERE ARE OTHER CONCERNING ISSUES WITH THIS VEHICLE. ALSO, THE OTHER CUSTOMERS THAT HAVE REPORTED TO FORD WERE TOLD THIS IS NORMAL. THIS CONCERNS ME AS THE OTHER ISSUES I HAVE HAD RESULTED IN THE SAME ANSWER. TO ADD TO THIS ISSUE I'M NOT SURE THIS QUALIFIES AS THE SAME ISSUE BUT ALSO WHILE SWITCHING BETWEEN REVERSE/DRIVE/PARK THERE CAN AT TIMES BE A LARGE JOLT. THIS HAS HAPPENED ON BOTH FLAT SURFACES AND ON SLIGHT HILLS. AS A NOTE THE BREAK WILL BE FULLY APPLIED AND THE VEHICLE WILL BE AT A DEAD STOP BEFORE I MAKE ANY CHANGES IN THE TRANSMISSION FUNCTION. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265808October 3, 2019
ENGINE, POWER TRAIN
ON INITIAL TAKE OFF, WHEN THE TRUCK SHIFTS THROUGH 1ST AND 6TH GEARS IT SEEMS LIKE THE ENGINE SLOWS TO THE POINT THAT I HAVE NO POWER AND THEN SHIFTS. IT ALSO FEELS LIKE THE TRANSMISSION SLIPS. HAVE BEEN TOLD THIS IS NORMAL, BUT IT IS CERTAINLY A SAFETY CONCERN FOR MERGING INTO TRAFFIC BECAUSE I CAN'T GET UP TO SPEED FAST ENOUGH TO AVOID AN ACCIDENT. FORD NEEDS TO ADDRESS THIS ISSUE BECAUSE IT HAPPENS ON MOST OF THEIR ECOBOOST ENGINES AND THE 10 SPEED TRANSMISSION COMBINED. THIS TRUCK HAS THE 2.7L ECOBOOST ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265273September 30, 2019
POWER TRAIN
TRANSMISSION SHIFTS VERY HARSHLY FROM 1ST TO 3RD ON TAKEOFF. IT WILL ALSO CLUNK AND JERK AT TIMES SHIFTING FROM DRIVE TO REVERSE. DRIVING DOWN HIGHWAY WITH CRUISE ON IT WILL REV UP FROM 1400 RPM TO 2500RPM LIKE ITS IN NEUTRAL AND THEN DOWNSHIFT TO 8TH GEAR AN NOT UP SHIFT. MESSAGE WILL POP UP ON DASH STATING DRIVE MODES NOT AVAILABLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258974September 30, 2019
POWER TRAIN
THE TRANSMISSION HAS SHIFTED HARD SINCE THE DAY I BROUGHT IT HOME. IT MOSTLY DOES THIS IN THE LOWER GEAR RANGE AND IT SEEMS TO HAPPEN MORE WHEN IT WHEN I FIRST START THE VEHICLE. I AM NOT REVIVING THE ENGINE ANY HIGHER THAN 3000 RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258884September 29, 2019
ENGINE
I HAVE TAKEN THE VEHICLE 2 TIMES TO FIX THE ISSUE OF LOST OF POWER WHILE DRIVING. THE PROBLEM HAS BEEN ADDRESSED TWICE BUT HAS NOT BEEN FIXED. I WAS TOLD THAT SINCE THERE IN CODE REGISTERED ON THE COMPUTER, NOTHING CAN BE DONE. TODAY, WHILE I WAS IN !-10 IN EL PASO TX, MY VEHICLE LOST POWER AND WAS NOT ABLE TO ACCELERATE AND CAUSING VEHICLES TO GO AROUND ME AND ALMOST CAUSING AN ACCIDENT FOR THIS REASON. WHEN WILL FORD FIND THE PROBLEM, WHEN THE ISSUE CAUSES AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258510September 27, 2019
FUEL/PROPULSION SYSTEM
WHEN FUELING THE FUEL NOZZLE BECAME STUCK IN THE CAPLESS FUEL SYSTEM. WHEN WE FINALLY GOT THE NOZZLE OUT (AFTER 15 MINUTES) THE FLAP WAS BROKEN. WE TOOK IT TO FORD DEALERSHIP AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY DUE TO PEOPLE SHOVING THE BIGGER DIESEL NOZZLES IN, THIS WAS A REGULAR AUTO DIESEL NOZZLE THAT WAS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256631September 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING 60 MPH, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE IGNITION TURNED OFF IN THE MIDDLE OF THE ROAD; HOWEVER, SHE MANAGED TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT CHECKED THE OIL PRESSURE AND ADDED OIL TO THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V672000 (ENGINE). THE VEHICLE WAS TAKEN TO DON WOOD FORD LINCOLN (LOCATED AT 2065 E STATE ST, ATHENS, OH 45701, (740) 593-6642), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE CONTINUED AND SMOKE APPEARED COMING FROM THE LEFT TAIL PIPE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256264September 17, 2019
UNKNOWN OR OTHER
PULLED INTO PARKING SPOT. PUT TRUCK IN PARK. LEFT VEHICLE AND WENT INTO STORE. TRUCK ROLLED BACKWARD AND CRASHED INTO ANOTHER VEHICLE. WHEN WE LOOKED IN THE TRUCK, IT WAS STILL IN PARK. TOOK TO FORD AND THEY INSPECTED IT AND SAID EVERYTHING WAS FINE AND THAT THE PIN WAS WORKING. A FRIEND HAD SAME THING HAPPEN. I BELIEVE THERE IS A PROBLEM WITH THE TRUCK AND HAD THEY INSPECTED IT ON THE SPOT, THEY MAY HAVE DISCOVERED A PROBLEM. SINCE WE DROVE TRUCK AFTER ACCIDENT, IT PROBABLY LOOKED FINE WHEN THEY INSPECTED IT. THERE HAVE BEEN SIMILAR PROBLEMS WITH F-150 BUT MINE WAS NOT PART OF A RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254798September 11, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
STARTED TO PULL THROUGH A RESIDENTIAL INTERSECTION AFTER STOPPING AT A STOP SIGN. THE TRUCK COMPLETELY SHUT OFF AFTER MOVING ABOUT 5 FEET PULLING INTO THE INTERSECTION. A MESSAGE POPPED UP ON THE DASH SCREEN ABOUT AUTO STARTSTOP AND THAT I NEEDED TO PUT THE TRUCK IN PARK AND RESTART IT. THIS IS NOT SOMETHING THAT CAN BE DONE WHILE THE VEHICLE IS IN MOTION. I SLOWLY ROLLED TO THE SIDE OF THE STREET, PUT IT IN PARK AND RESTARTED. THERE WERE NO MORE ISSUES ON THE REMAINING 25 MILE DRIVE. THE AUTOSTOP FEATURE HAD BEEN DISABLED VIA THE DASH SWITCH BEFORE EVER LEAVING HOME. THE SWITCH WAS STILL ILLUMINATED AMBER SHOWING THAT AUTOSTOP HAD IN FACT BEEN TURNED OFF MANUALLY BEFORE IT HAPPENED ON ITS OWN, WHILE UNDER POWER. WITH THE ENGINE NOT RUNNING, THE POWER STEERING IS ALSO DISABLED. AFTER A BIT OF INVESTIGATION, I HAVE FOUND VIA ONLINE TRUCK DEDICATED FORUMS THAT I AM NOT ALONE AND THIS HAS HAPPENED TO NUMEROUS PEOPLE WITH F150'S SINCE 2015. THE PICTURE THAT I AM ATTACHING IS NOT MY OWN, BUT IS THE SAME MESSAGE THAT WAS GENERATED TO ME THIS MORNING. THIS PICTURE IS FROM ANOTHER INDIVIDUAL THAT THIS HAS ALSO HAPPENED TO AND REPORTED IN THE ABOVE MENTIONED FORUMS. AUTOSTOP INITIATION OF ITS OWN ACCORD WHILE UNDERWAY COULD HAVE DIRE CONSEQUENCES IF PULLING INTO ONCOMING TRAFFIC, THROUGH A BUSY INTERSECTION OR SIMPLY DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254294September 9, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
THE FIRST TIME THE ACCELERATION ON MY F150 STUCK, I WAS ON A COUNTRY ROAD. I WAS BRAKING ON A DOWN HILL TO A STOP SIGN. I MADE SURE I WAS NOT DOUBLE PEDDLING AND THEN SLAMED DOWN ON THE BRAKE PEDDLE. I HAD PLENTY OF SPACE BEFORE THE STOP SIGN AND SLAMMING THE BRAKE REGAINED THE CONTROL. I DID NOT REPORT THIS TO MY FORD DEALER. I DID NOT KNOW THAT IT WOULD BE AN ISSUE. APPROXIMATELY 4 MONTHS LATER THE TRUCK DID IT AGAIN. THIS TIME I WAS BACKING UP AND HAD MY FOOT ON THE BRAKE PEDDLE AGAIN. I DID NOT HAVE ENOUGH TIME OR SPACE TO REGAIN CONTROL AND I STRUCK A TREE, WHICH STOPPED THE VEHICLE. IT CAUSED MAJOR DAMAGE TO THE TAILGATE, BUMPER, LIGHT ASSEMBLY, AND PASSENGER SIDE BED FENDER. I PARKED THE TRUCK AND WALKED AWAY FOR SEVERAL HOURS. WHEN MY HUSBAND WENT TO MOVE THE TRUCK, THE BRAKE PEDDLE SANK STRAIGHT TO THE FLOOR, LIKE THERE WAS A LOT OF BRAKE PEDDLE MOVEMENT AND NO BRAKE PRESSURE. I DO NOT BELIEVE THE GAS PEDDLE WAS STICKING, MORE LIKE THE COMPUTER WAS ACCELERATING WHEN THE GAS WAS NOT ENGAGED. MY FORD DEALERSHIP RAN DIAGNOSTICS THAT DAY AND IT HAD NO CODE ISSUES. FORD LEGAL RETAINED THE TRUCK AND RAN DIAGNOSTICS AGAIN 3 MONTHS LATER AND AGAIN NO CODES. STILL DO NOT HAVE AN ANSWER TO WHAT CAUSED THE ACCELERATION ISSUE. FORD SAID THERE WAS NO ISSUE WITH THE BRAKING SYSTEM. I WOULD VERY MUCH LIKE TO KNOW IF THERE HAS BEEN SIMILAR OCCURRENCES WITH OTHER 2018 F150'S.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253965September 8, 2019
AIR BAGS, SEAT BELTS
2018 FORD F-150 IN MOTION APPROXIMATELY 45-50 MPH. STRUCK BY ONCOMING VEHICLE. AIRBAGS DID NOT DEPLOY AND SEATBELT FAILED TO WORK PROPERLY. THE CONSUMER PROVIDED PHOTOS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11253685September 6, 2019
POWER TRAIN
TRANSMISSION ISSUE: INTERMITTENT LOUD BANG UPON STARTING THE ENGINE. INTERMITTENT RATTLE DURING NORMAL ACCELERATION AND DECELERATION. THERE IS ALSO HARSH UP AND DOWNSHIFTS IN THE VEHICLE. DURING NORMAL DRIVING CONDITIONS, THE VEHICLE WILL BE UP SHIFTING AND THEN IT WILL LOSE POWER UNTIL IT FINDS THE CORRECT GEAR, WHEN IT WILL THEN SLAM INTO GEAR. AGAIN THESE ARE ALL INTERMITTENT AND HARD TO MAKE HAPPEN ON DEMAND. ON OCCASION THE VEHICLE WILL BE SITTING AT A STOP LIGHT AND THE TRANSMISSION WILL BANG INTO ANOTHER GEAR, ALL WHILE BEING COMPLETELY STATIONARY. THE VEHICLE HAS A 13,200 MILES ON IT, AND IS CURRENTLY UNDERGOING AN OIL CONSUMPTION SURVEY THROUGH THE DEALERSHIP DUE TO THE MOTOR BURNING OIL. ALL OF THESE ARE ONGOING ISSUES THAT HAPPEN ON RANDOM DAYS AND TIMES, WHILE BOTH COLD AND WARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253389September 5, 2019
ENGINE, STEERING
FORD AUTOMATIC ENGINE OFF AT IDLE FEATURE CAUSES POWER STEERING FAILURE WHEN ACTIVE. WHEN ENGINE REACTIVATED UPON HITTING GAS THE POWER STEERING IS DELAYED. THIS IS A PROBLEM WHEN WAITING AT STOPLIGHTS FOR A TURN., ESPECIALLY A LEFT TURN INTO ONCOMING TRAFFIC. REQUESTS TO FORD TO ALLOW DEACTIVATION OF THE FEATURE AS OPPOSED TO HAVING TO MANUALLY DISABLE IT EVERY TIME I ENTER THE VEHICLE HAS BEEN IGNORED. THIS FEATURE CAN BE DANGEROUS AND THERE IS NO REASON FORD CAN'T REPROGRAM THE BYPASS. INSTEAD THEY CHOOSE TO IGNORE WHILE ALLOWING THIS DANGEROUS FEATURE TO REMAIN ACTIVE BY DEFAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253420September 5, 2019
POWER TRAIN
THE 10 SPEED TRANSMISSION SHIFTS ERRATICALLY SLIPS BETWEEN GEARS WHEN PULLING IN TO TRAFFIC DOWN SHIFTS VERY HARD WHIPPING MYSELF AND PASSENGERS ALSO SLAMS INTO REVERSE AND SHUTTERS I HAVE HAD IT TO DEALER 4 TIMES FOR THIS ISSUE THEY CLAIM IT'S NORMAL VERY DANGEROUS TRUCK ONLY HAS 8500 MILES ON IT AND HAD BEEN HAPPENING SINCE IT WAS NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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