Ford F-150 Service Bulletins (2020)

247 manufacturer communications on file.

May 1, 2020•Document ID: 10176003
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE; EQUIPMENT
Mfr Comm. #:
SSM 48789
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Model Year F-150 vehicles equipped with a 2.7L EcoBoost engine may experience an illuminated malfunction indicator lamp (MIL) with DTC P2196 and/or P2198 stored in the powertrain control module (PCM). Engineering is working to implement a solution for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool and schedule a follow-up appointment with the customer for early July 2020. Advise the customer that a repair is expected to be available in June 2020 and that the condition has no effect on vehicle operation or long term durability.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10176003-0001.pdf↗
April 24, 2020•Document ID: 10174386
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
20B21-A
Date Added:
May 5, 2020
Manufacturer:
FORD
Summary
In all of the affected vehicles, there are shallow pressed valve seats in the cylinder heads. This may lead to a rough idle, engine misfires with a reduction in power/torque and a check engine/wrench light illuminated.
Associated Products (3)
2020 Ford Explorer 2020 Ford F-150 2020 Ford Transit
Associated Documents
- Download MC-10174386-0001.pdf↗
April 22, 2020•Document ID: 10174421
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48757
Date Added:
May 4, 2020
Manufacturer:
FORD
Summary
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)
2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Lincoln Continental 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550+ 54 more
Associated Documents
- Download MC-10174421-0001.pdf↗
March 23, 2020•Document ID: 10172991
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
SSM 48658
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48658 - 2019-2020 F-150 Raptor - Shock Absorber Solenoid Serviceable Separately From Shock Absorber 2019-2020 F-150 Raptor vehicles that require service of the shock absorber solenoid or wiring can be repaired with replacement of the solenoid separately from the shock absorber. The solenoid can be serviced without removing the shock from the vehicle. Refer to step 1 of the shock absorber installation procedure in the Workshop Manual (WSM), Section 204-01 and 204-02 for detailed solenoid installation information. Part Numbers: Right Front KL3Z-18B082-C, Left Front KL3Z-18B082-D, Right Rear KL3Z-18B084-C, Left Rear KL3Z-18B084-D.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10172991-0001.pdf↗
March 19, 2020•Document ID: 10172969
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2087
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Transit Connect 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Transit Connect 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450+ 4 more
Associated Documents
- Download MC-10172969-0001.pdf↗
March 17, 2020•Document ID: 10172966
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 20-2083
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
Some 2020 F-150/Mustang/Ranger vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine noise coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Associated Products (3)
2020 Ford F-150 2020 Ford Mustang 2020 Ford Ranger
Associated Documents
- Download MC-10172966-0001.pdf↗
March 12, 2020•Document ID: 10172986
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
SSM 48630
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48630 - 2019-2020 F-150/Expedition/Navigator - Updated Diagnostic Procedure For The Intergrated Wheel End (IWE) System Some 2019-2020 F-150/Expedition/Navigator four wheel drive vehicles may exhibit a grinding/clicking/ratcheting noise from front axle area in 2H mode under acceleration or heavy loads. The WSM diagnostic routine for the IWE vacuum system has been updated with new leak specifications and a more efficient diagnostic process. Refer to Workshop Manual (WSM), Section 308-07A > Symptom Chart - NVH for the symptom Grinding/clicking/ratcheting noise from front axle in 2H mode under acceleration or heavy loads.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10172986-0001.pdf↗
March 11, 2020•Document ID: 10172927
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB-20-2020
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Transit 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Transit 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450+ 4 more
Associated Documents
- Download MC-10172927-0001.pdf↗
March 9, 2020•Document ID: 10172972
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48619
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350+ 131 more
Associated Documents
- Download MC-10172972-0001.pdf↗
February 20, 2020•Document ID: 10171964
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48573
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 F-150 vehicles equipped with a 5.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0172, P0173, P0174 and/or P0175. This may be due to incorrect flex fuel learning, which is often caused by customer refueling habits or a stuck open evaporative emissions purge valve. Refer to pinpoint test H in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for diagnostics and Flex Fuel GSB for additional flex fuel system information and diagnostic tips.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10171964-0001.pdf↗
February 19, 2020•Document ID: 10172021
Service Bulletin/Repair Instructions
STEERING; POWER TRAIN
Mfr Comm. #:
SSM 48563
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
SSM 48563 - 2017-2020 F-150 - No Crank/No Start, Multiple Illuminated Warning Indicators And/Or DTCs Some 2017-2020 F-150 vehicles may exhibit a no crank/no start, auto start stop inoperative, illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction indicator lamp, transmission shift concerns, diagnostic trouble codes (DTCs) P061A, U0140, U0401, U0101, U0074 and/or U0037 being set in the powertrain control module (PCM), transmission control module (TCM), instrument panel cluster (IPC), front controls interface module (FCIM), anti-lock braking system (ABS) module and/or power steering control module (PSCM). This may be due to the 15525 transmission wire harness not being properly secured. Visually inspect the harness for possible damage and proper routing at the rear of the engine down to the transmission. Repair as necessary. If no concerns are found, proceed with normal diagnosis.
Associated Products (4)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150 2017 Ford F-150
Associated Documents
- Download MC-10172021-0001.pdf↗
February 14, 2020•Document ID: 10171955
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48552
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
SSM 48552 - 2020 Various Vehicles - Equipped With SYNC 3 - System Stating "In Michigan" When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michiganwhen trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in May. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (14)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus
Associated Documents
- Download MC-10171955-0001.pdf↗
February 14, 2020•Document ID: 10171954
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48551
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
SSM 48551 - 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or blank screen, voice prompts with excessive pause between words, remote start not able to be scheduled from Ford Pass or Lincoln Way, Sirius Travel link not working properly, CarPlay not launching on connection or a black screen when connected. To correct this condition, check for SYNC software update on FDRS or Oasis under SYNC the section. If an update is available, refer to WSM section 415-00 to update the APIM software. If the problem persists after programming or no update is available, refer to WSM, Section 415-00 for diagnosis. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (14)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus
Associated Documents
- Download MC-10171954-0001.pdf↗
February 11, 2020•Document ID: 10171953
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48539
Date Added:
March 3, 2020
Manufacturer:
FORD
Summary
SSM 48539 - 2017-2020 F-Super Duty/2018-2020 F-150 - 6.7L/3.0L - Diagnostic Trouble Code (DTC) P208E - Diesel Exhaust Fluid (DEF) Injector Testing Some 2017-2020 F-Super Duty/2018-2020 F-150 vehicles equipped with the 6.7L or 3.0L engines may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P208E in the powertrain control module (PCM). When performing pinpoint test RK, the results of the selective catalyst reductant (SCR) dosing measurement test (RK7) may be zero or below the specified 40-50mL requirement due to urea crystals plugging the DEF injector nozzle. If the measurement is below this specified amount, perform pinpoint test step RK7 two additional times. If the specified amount is met, reinstall the reductant injector. If after three attempts the dosing measurement remains below the specified amount, the DEF injector should be replaced. The DEF pump should not be replaced for DTC P208E.
Associated Products (19)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550
Associated Documents
- Download MC-10171953-0001.pdf↗
February 7, 2020•Document ID: 10172885
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
DOR-N3Z7B-03
Date Added:
March 30, 2020
Manufacturer:
FORD
Summary
This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
Associated Products (22)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150 2017 Ford F-150 2016 Ford F-150 2015 Ford F-150 2014 Ford F-150 2013 Ford F-150 2012 Ford F-150 2011 Ford F-150 2010 Ford F-150 2009 Ford F-150 2008 Ford F-150 2007 Ford F-150 2006 Ford F-150 2005 Ford F-150 2004 Ford F-150 2003 Ford F-150 2002 Ford F-150 2001 Ford F-150+ 2 more
Associated Documents
- Download MC-10172885-0001.pdf↗
January 28, 2020•Document ID: 10170985
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY
Mfr Comm. #:
SSM 48490
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.
Associated Products (22)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550+ 2 more
Associated Documents
- Download MC-10170985-0001.pdf↗
January 13, 2020•Document ID: 10170922
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 48444
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. If only the scheduling portion of the remote start system is not functioning, no repair attempts should be made to correct this condition. If the remote start system is not functioning using the key fob and/or the on-demand remote start function from FordPass or Lincolnway application, refer to Workshop Manual (WSM), Section 303-06 for further diagnosis. Do not attempt repairs at this time. Engineering is currently investigating, monitor OASIS for updates.
Associated Products (11)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX
Associated Documents
- Download MC-10170922-0001.pdf↗
January 9, 2020•Document ID: 10170920
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48439
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). The regulatory monitor for DTC P04DB is sensitive to crankcase system pressure concerns such as oil level indicator o-ring seal, incorrectly installed oil level indicator, crankcase hose, vacuum hose disconnects and oil fill cap o-rings. If root cause is unidentified after inspecting for loose or incorrectly installed crankcase pressure system components, perform Pinpoint Test HG in the Powertrain Control/Emissions Diagnosis (PC/ED) manual.
Associated Products (4)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150 2017 Ford F-150
Associated Documents
- Download MC-10170920-0001.pdf↗
December 20, 2019•Document ID: 10169986
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48423
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (103)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect+ 83 more
Associated Documents
- Download MC-10169986-0001.pdf↗
December 16, 2019•Document ID: 10169942
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 48404
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2017-2020 F-150 vehicles equipped with a 3.5L EcoBoost engine, 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost or 5.0L engine, 2019-2020 F-150 vehicles equipped with a 3.0L engine, and an externally controlled variable displacement compressor (EVDC) may exhibit a high pitched squeal or whistle type noise from the engine compartment after the engine is shut off. This condition may be due to the air conditioning (A/C) low side system pressure exceeding the high side pressure resulting in equalization of A/C system pressures through the EVDC A/C compressor. This noise is not detrimental to system operation or durability. Do not attempt diagnosis or repairs for this condition at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (4)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150 2017 Ford F-150
Associated Documents
- Download MC-10169942-0001.pdf↗

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