Ford F-150 Service Bulletins (2019)

332 manufacturer communications on file.

June 24, 2020•Document ID: 10176960
Service Bulletin/Repair Instructions
FORWARD COLLISION AVOIDANCE: WARNINGS
Mfr Comm. #:
SSM 48934
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper HS2-CAN network communication. If proper HS2-CAN network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00, PPT AL for diagnostics.
Associated Products (16)
2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Taurus 2018 Ford Expedition 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Taurus
Associated Documents
- Download MC-10176960-0001.pdf↗
June 24, 2020•Document ID: 10176957
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
Mfr Comm. #:
SSM 48935
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (9)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Ranger 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Nautilus
Associated Documents
- Download MC-10176957-0001.pdf↗
June 23, 2020•Document ID: 10176843
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; EQUIPMENT
Mfr Comm. #:
TSB 20-2207
Date Added:
July 6, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit excessive white or blue smoke from the exhaust at start up after a cold soak. This may be due to oil entering the left side turbocharger turbine housing. To correct the condition, follow the Service Procedure steps to replace the left side turbocharger oil supply tube with a revised part.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10176843-0001.pdf↗
June 21, 2020•Document ID: 10176992
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 48929
Date Added:
July 7, 2020
Manufacturer:
LINCOLN
Summary
Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early to mid August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (9)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Ranger 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2019 Lincoln Nautilus
Associated Documents
- Download MC-10176992-0001.pdf↗
June 17, 2020•Document ID: 10177042
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 48908
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 101 more
Associated Documents
- Download MC-10177042-0001.pdf↗
June 16, 2020•Document ID: 10176947
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 48899
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
Associated Products (15)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550
Associated Documents
- Download MC-10176947-0001.pdf↗
June 15, 2020•Document ID: 10176942
Service Bulletin/Repair Instructions
POWER TRAIN; EQUIPMENT; ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 48894
Date Added:
July 7, 2020
Manufacturer:
FORD
Summary
Some 2019-2020 F-150 vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0021 and/or P0022 stored in the powertrain control module (PCM). In addition to the DTCs, the vehicle may also exhibit noise near the front of the valve covers from the intake variable camshaft timing (VCT) phasers. To resolve this condition, replace only the VCT solenoid(s) associated with the DTCs present. If the condition persists after VCT solenoid replacement, continue with normal Powertrain Controls and Emissions Diagnosis (PC/ED) Manual diagnostics for any DTCs, and/or follow engine NVH diagnostics in Workshop Manual (WSM), Section 303-00. For claiming, use causal part 6B297 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10176942-0001.pdf↗
May 29, 2020•Document ID: 10176123
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48858
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
Associated Products (79)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Ecosport 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 59 more
Associated Documents
- Download MC-10176123-0001.pdf↗
May 18, 2020•Document ID: 10175895
Service Bulletin/Repair Instructions
SEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mfr Comm. #:
TSB 20-2171
Date Added:
June 5, 2020
Manufacturer:
LINCOLN
Summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 72 more
Associated Documents
- Download MC-10175895-0001.pdf↗
May 15, 2020•Document ID: 10175894
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB 20-2170
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
Associated Products (21)
2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Lincoln Navigator 2019 Ford Expedition 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Lincoln Navigator 2018 Ford Expedition 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550+ 1 more
Associated Documents
- Download MC-10175894-0001.pdf↗
May 11, 2020•Document ID: 10175892
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2162
Date Added:
June 5, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L EcoBoost High-Output engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1-Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10175892-0001.pdf↗
May 11, 2020•Document ID: 10175884
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Mfr Comm. #:
TSB 20-2132
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 19-2232 to update the vehicles affected. Some 2017-2019 F-150 and 2018-2019 Expedition vehicles built on or before 1-Apr-2019 and equipped with a 3.5L EcoBoost engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. This may be due to a concern with the positive crankcase ventilation (PCV) system. To correct the condition, follow the Service Procedure steps to verify the condition and replace the valve covers.
Associated Products (5)
2019 Ford Expedition 2019 Ford F-150 2018 Ford Expedition 2018 Ford F-150 2017 Ford F-150
Associated Documents
- Download MC-10175884-0001.pdf↗
May 8, 2020•Document ID: 10176110
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Mfr Comm. #:
SSM 48807
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel line that connects the high-pressure fuel pump to the port injection rail, such as injector replacements or base engine repairs. This line must be installed in the correct orientation as it has an internal one-way check valve. To determine if the fuel line has been installed improperly, look at the position of the Oetiker clamp (stainless band clamped around the black fuel line). The clamp holds the one-way check valve in place and should be located closest to the end connected to the port injection rail. If the clamp is not closest to the port injection rail, remove and reinstall the line in the proper orientation.
Associated Products (11)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Lincoln Navigator 2019 Ford Expedition 2019 Ford F-150 2019 Lincoln Navigator 2018 Ford Expedition 2018 Ford F-150 2018 Lincoln Navigator 2017 Ford F-150
Associated Documents
- Download MC-10176110-0001.pdf↗
May 1, 2020•Document ID: 10176003
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE; EQUIPMENT
Mfr Comm. #:
SSM 48789
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Model Year F-150 vehicles equipped with a 2.7L EcoBoost engine may experience an illuminated malfunction indicator lamp (MIL) with DTC P2196 and/or P2198 stored in the powertrain control module (PCM). Engineering is working to implement a solution for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool and schedule a follow-up appointment with the customer for early July 2020. Advise the customer that a repair is expected to be available in June 2020 and that the condition has no effect on vehicle operation or long term durability.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10176003-0001.pdf↗
April 22, 2020•Document ID: 10174421
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48757
Date Added:
May 4, 2020
Manufacturer:
FORD
Summary
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)
2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Lincoln Continental 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550+ 54 more
Associated Documents
- Download MC-10174421-0001.pdf↗
March 23, 2020•Document ID: 10172991
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
SSM 48658
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48658 - 2019-2020 F-150 Raptor - Shock Absorber Solenoid Serviceable Separately From Shock Absorber 2019-2020 F-150 Raptor vehicles that require service of the shock absorber solenoid or wiring can be repaired with replacement of the solenoid separately from the shock absorber. The solenoid can be serviced without removing the shock from the vehicle. Refer to step 1 of the shock absorber installation procedure in the Workshop Manual (WSM), Section 204-01 and 204-02 for detailed solenoid installation information. Part Numbers: Right Front KL3Z-18B082-C, Left Front KL3Z-18B082-D, Right Rear KL3Z-18B084-C, Left Rear KL3Z-18B084-D.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10172991-0001.pdf↗
March 19, 2020•Document ID: 10172969
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2087
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Transit Connect 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Transit Connect 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450+ 4 more
Associated Documents
- Download MC-10172969-0001.pdf↗
March 12, 2020•Document ID: 10172986
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
SSM 48630
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48630 - 2019-2020 F-150/Expedition/Navigator - Updated Diagnostic Procedure For The Intergrated Wheel End (IWE) System Some 2019-2020 F-150/Expedition/Navigator four wheel drive vehicles may exhibit a grinding/clicking/ratcheting noise from front axle area in 2H mode under acceleration or heavy loads. The WSM diagnostic routine for the IWE vacuum system has been updated with new leak specifications and a more efficient diagnostic process. Refer to Workshop Manual (WSM), Section 308-07A > Symptom Chart - NVH for the symptom Grinding/clicking/ratcheting noise from front axle in 2H mode under acceleration or heavy loads.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10172986-0001.pdf↗
March 11, 2020•Document ID: 10172927
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB-20-2020
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Transit 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Transit 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450+ 4 more
Associated Documents
- Download MC-10172927-0001.pdf↗
March 9, 2020•Document ID: 10172972
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48619
Date Added:
April 2, 2020
Manufacturer:
FORD
Summary
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350+ 131 more
Associated Documents
- Download MC-10172972-0001.pdf↗

← Back to Ford F-150