Ford Explorer Service Bulletins (2022)
228 manufacturer communications on file.
- August 14, 2023•Document ID: 10241447Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2250
- Date Added:
- August 30, 2023
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - August 4, 2023•Document ID: 10240724Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51845
- Date Added:
- August 14, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. To correct this condition, replace the headlamp switch (service base PN: 11654). Refer Workshop Manual, Section 417-01.
Associated Products (3)Associated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (44)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition+ 24 moreAssociated Documents - August 1, 2023•Document ID: 10240578Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- SSM 51824
- Date Added:
- August 11, 2023
- Manufacturer:
- FORD
Summary2020-2023 Explorer non-hybrid vehicles equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine may exhibit an exhaust rattle requiring replacement of the left or right exhaust flexible pipe (5G203). The updated part locates the flexible joint portion of the pipe closer toward the catalytic converter than the originally equipped part. This is due to a design change with these replacement components which will not cause any functional issues with the vehicle.
Associated Products (6)Associated Documents - July 18, 2023•Document ID: 10239631Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM
- Mfr Comm. #:
- TSB 23-2187
- Date Added:
- July 25, 2023
- Manufacturer:
- FORD
SummarySome 2022 Explorer vehicles equipped with a 3.3L full hybrid electric vehicle (FHEV) engine and built on 12-Jul-2022 and through 31-Oct-2022 may exhibit a coolant leak at the high voltage (HV) battery coolant cooler outlet hose. This may be due to the HV battery coolant cooler outlet hose contacting the bottom pulley of the accessory drive belt tensioner. To correct the condition, follow the Service Procedure to replace the damaged hose and install a cable tie.
Associated Products (1)Associated Documents - July 14, 2023•Document ID: 10239483Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51792
- Date Added:
- July 18, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call, or a door speaker buzz or tick noise with the pulse of the turn signal. This may be due to concerns with the 14401/14A005 wiring harnesses or connector damage. Prior to the replacement of the affected speaker, inspect for incorrect pin fit/crimp, bent pins, broken wire strands, or other damage at inline connectors C202, C2383A, and/or C4240B. These circuits join the SYNC module (APIM) and audio front control module (ACM) components. If wiring/connector concerns are found, repair per Wiring Diagram Cell 5.
Associated Products (6)Associated Documents - July 13, 2023•Document ID: 10239474Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 23-2208
- Date Added:
- July 18, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern. To correct the condition, follow the Service Procedure to install new grounds on the rear knuckle.
Associated Products (6)Associated Documents - July 3, 2023•Document ID: 10238468Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51764
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp (MIL) and low oil pressure warning in the instrument panel cluster (IPC), with diagnostic trouble codes (DTC) P0521 and/or P0524 in the powertrain control module (PCM). This condition may be caused by an internal oil pressure leak. If pinpoint test E in the Workshop Manual (WSM) Section 303-01B directs you to the replacement of the oil pump, upon reassembly inspect that the main oil gallery tube (6718) is assembled and aligned properly on the back of the engine front cover. The engine oil gallery seal (00815) must be replaced any time the front cover is removed (per WSM Section 303-01B). The WSM front cover removal and installation procedure is in the process of being updated.
Associated Products (6)Associated Documents - June 30, 2023•Document ID: 10238447Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 51756
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Explorer vehicles equipped with a 2.3L engine may exhibit an intermittent malfunction indicator light (MIL) with diagnostic trouble code (DTC) P1026 and/or P1299 present in the powertrain control module (PCM) and an engine over-temperature message displayed on the instrument panel cluster (IPC) after a cold engine start. The vehicle will also exhibit reduced performance when it enters fail safe cooling open loop mode. If the engine is not overheating, clear the DTCs to reset the fail safe cooling open loop mode. Start and idle the engine while viewing coolant flow at the top inner (engine side) degas bottle hose port through the semitransparent top. If there is no coolant flow, replace the L1MZ-8A365-AAD engine-to-degas bottle hose. If if there is any coolant flow, return to Workshop Manual (WSM), Section 303-03A diagnostics.
Associated Products (2)Associated Documents - June 23, 2023•Document ID: 10238283Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- TSB 23-2181
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Associated Products (6)Associated Documents - June 16, 2023•Document ID: 10237977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51725
- Date Added:
- June 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape+ 9 moreAssociated Documents - June 16, 2023•Document ID: 10237973Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51721
- Date Added:
- June 21, 2023
- Manufacturer:
- FORD
SummarySome 2022 Edge vehicles built on and after 16-Nov-2022 and 2022 Explorer vehicles built on and after 20-Sep-2022 may exhibit a brief illumination of the malfunction indicator lamp (MIL) when the vehicle is shifted into park (P) with diagnostic trouble code (DTC) P0919 and/or P0929 stored in the gear shift module (GSM). This may be due to the GSM software. To correct this condition, update the software in the GSM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming use the causal part number 7P155 and applicable labor operations in Section 07 of the Service Labor Time Standards (SLTS).
Associated Products (2)Associated Documents - June 16, 2023•Document ID: 10237972Service Bulletin/Repair InstructionsEQUIPMENT; SEATS
- Mfr Comm. #:
- SSM 51720
- Date Added:
- June 22, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushed forward manually during easy entry function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's Manual > Seats > Rear Seats > Adjusting the Second Row Rear Seats for further details. If the seats do not easily push forward manually, it maybe due to tension in the seat track due to uneven assembly torque. To correct these conditions, unbolt the second row seat frame from the floor to relax tension. Start the bolts by hand, then tighten in the correct sequence and torque per Workshop Manual (WSM) Section 501-10B.
Associated Products (6)Associated Documents - June 12, 2023•Document ID: 10237795Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 51701
- Date Added:
- June 13, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Aviator/Explorer vehicles equipped with a 3.0L hybrid engine may exhibit illuminated powertrain malfunction (wrench) indicator and stop safely now warning. Diagnostic trouble code (DTC) P0AA6:00 may be stored in the battery energy control module (BECM). Inspect the right side frame rail area near the bank 1 charge air cooler (CAC) intake pipe clamp for chafing the orange high voltage harness. If the harness is damaged, de-energize high voltage system per Workshop Manual (WSM), Section 414-03A. Reposition the clamp and replace the high voltage harness (14290). If the harness is not damaged continue P0AA6 diagnostics in WSM, Section 414-03A, Pinpoint Test T. For a P0AA6 diagnostic aid video, refer to Professional Technician System (PTS) > Home > Technical Assistance > Technical Support Videos > enter P0AA6 in search box and click video returned.
Associated Products (6)Associated Documents - June 8, 2023•Document ID: 10240743Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SAN-Vol1 I1
- Date Added:
- August 16, 2023
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Associated Products (54)2024 Ford E-4502024 Ford Explorer2024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-4502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Ford Transit Connect2022 Ford Bronco2022 Ford Bronco Sport+ 34 moreAssociated Documents - June 7, 2023•Document ID: 10237786Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 51687
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
SummaryTSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - June 6, 2023•Document ID: 10237785Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN
- Mfr Comm. #:
- TSB 23-2176
- Date Added:
- June 13, 2023
- Manufacturer:
- FORD
SummarySome 2020-2022 Explorer vehicles equipped with 2.3L engine and 10R60 automatic transmission may exhibit a delayed reverse engagement. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (2)Associated Documents - May 29, 2023•Document ID: 10236680Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2428
- Date Added:
- May 30, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - May 26, 2023•Document ID: 10236688Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51665
- Date Added:
- May 29, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.
Associated Products (18)2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln NautilusAssociated Documents - May 22, 2023•Document ID: 10236590Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51653
- Date Added:
- May 31, 2023
- Manufacturer:
- FORD
Summary2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.
Associated Products (11)Associated Documents