Ford Expedition Complaints (2007)

215 consumer complaints on file.

#10325919April 15, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
THE AC BLOWER WOULD WORK AT TIMES AND OTHER TIMES IT WOULD NOT BLOW ANY COLD AIR. I TOOK IT TO THE LOCAL FORD DEALER AND WAS TOLD THE ORIGINAL BLOWER MOTOR HAD DEFECTS AND A NEW MOTOR WAS PRODUCED. IT ALSO REQUIRED NEW WIRING AND A NEW BLOWER CONTROL CELL WOULD BE REQUIRED. COST OVER $300.00. WITH THIS TYPE OF PROBLEM I WOULD THINK IT SHOULD BE A RECALL AND REPAIRED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325625April 14, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THE REAR OF THE VEHICLE WOULD FEEL UNSTABLE AND BEGAN TO BOUNCE EXCESSIVELY WHILE DRIVING APPROXIMATELY 35 MPH. THE REAR OF THE VEHICLE WAS SITTING UNUSUALLY LOW AND THERE WAS A DECREASE IN VEHICLE CONTROL WHILE DRIVING. THE DEALER STATED THAT THEY WERE AWARE OF THIS PROBLEM AND THAT THE REAR MODULE WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321582March 23, 2010
TRACTION CONTROL SYSTEM
ROAD CONDITIONS-WET; OUTSIDE TEMP.-46DEG. (MARCH 23, 2010 MILEAGE AT INCIDENT OCCURANCE - 68659) UPON DRIVING THE VEHICLE THE TRACTION CONTROL WARNING LIGHT(RSC) WILL SUDDEN APPEAR ALTERNATING WITH A WRENCH WARNING LIGHT, WHICH THEN DISABLES THE ABILITY TO ACCELERATE (EVEN WITH THE PEDEL DEPRESSED TO THE FLOOR). WHEN THIS OCCURS IT FORCES ME TO HAVE TO IMMEDIATELY PULL OVER TO SIDE OF THE ROAD FOR SAFETY. WHEN THIS OCCURS THE ENGINE IS STILL RUNNING AS WELL AS ALL THE ELECTRONICS AND NO CHECK ENGINE LIGHT APPEARS. THIS ISSUE HAS HAPPENED MULTIPLE TIMES AND HAS BEEN BROUGHT TO THE FORD DEALERSHIP FOR INVESITIGATION, THEY HAVE BEEN UNABLE TO REPRODUCE THE ISSUE WHILE IN THE SHOP, SINCE THERE ARE NO CODES TO CHECK THEY ARE UNABLE TO FIX THE ISSUE. NO PARTS HAVE BEEN REPAIR OR REPLACED. I FEEL AS THOUGH IF THIS WERE TO HAPPEN WHILE IN THE HIGH SPEED LANE ON THE HIGHWAY, THIS WOULD CAUSE A SERIOUS SITUATION IN WHICH AN ACCIDENT MAY OCCUR AND I FEAR FOR THE SAFETY OF MY FAMILY OR ANYONE THAT DRIVES THIS VEHICLE. ALL SERVICE ON THIS VEHICLE HAS BEEN DONE AT THE FORD DEALERSHIP WHILE UNDER WARRANTY (75K EXTENDED WARRANTY). THE LAST TIME THIS SPECIFIC ISSUE OCCURRED WAS MAY 2009 MILEAGE WAS 54494. IN TOTAL THIS PROBLEM AS OCCURED 6 TIMES SINCE I HAVE OWNED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320967March 19, 2010
STRUCTURE:BODY
WE PURCHASED A USED 2007 FORD EXPEDITION EL WITH 40,000 MILES ON IT FROM A CERTIFIED FORD DEALERSHIP. AFTER A FEW MONTHS WE NOTICED THAT THE PAINT ON THE HOOD AND THE LIFTGATE WAS BUBBLING. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THE PAINT WAS OXIDIZING, NOT RUSTING. THE DEALERSHIP TRIED TO FILE A CLAIM UNDER WARRANTY BUT IT WAS DENIED. WE HAVE TRIED A SECOND TIME AND WAITING TO HEAR BACK. A VEHICLE WITH A $50,000 MSRP THAT HAS THE PAINT BUBBLING OFF AFTER 2 AND A HALF YEARS IS TERRIBLE. I WILL THINK TWICE BEFORE PURCHASING ANOTHER FORD PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314654February 26, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE LIFT GATE WOULD OPEN WITHOUT WARNING, IT SHUT WITH A LOT OF FORCE. THE CONTACT HAS TAKEN THE VEHICLE TO A DEALER WHO INFORMED THE CONTACT THAT THE TWO ARMS ON THE LIFT GATE NEEDED TO BE REPLACED. THE CONTACT HAS NOT HAD THE TWO ARMS REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE LIFT GATE AND THEY INFORMED THE CONTACT THAT A SERVICE REPRESENTATIVE WOULD NOTIFY HIM. THE CONTACT HAS NOT RECEIVED A CALL FROM THE SERVICE REPRESENTATIVE. THE CONTACT IS CONCERNED THAT SOMEONE COULD BE INJURED BY THE LIFT GATE. THE FAILURE MILEAGE WAS 45,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312258February 19, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I HAVE A 2007 FORD EXPEDITION EL . I LEASE A 4000 SQ. FT. GARAGE WHERE I'M WORKING TO OPEN MY OWN DEALERSHIP. ON THE MORNING OF FEBRUARY 18, 2010 AROUND 3AM THE EXPEDITION CAUGHT ON FIRE ALL BY ITSELF. IT STARTED ON THE ENGINE AND WORKED ITS WAY BACK UNTIL THE FIREFIGHTERS ARRIVED AND WERE ABLE TO PUT IT DOWN IN A TIMELY MANNER. THE EXPEDITION IS A TOTAL LOSS. THE 2008 F350 CREWCAB DUALLY I HAD PARKED NEXT TO IT HAD SOME DAMAGE TO THE DRIVER SIDE AND ALSO EXTENSIVE DAMAGE TO THE CEILING AND INSULATION OF THE BUILDING. THE POLICE CRIME SCENE INVESTIGATOR MENTIONED RIGHT OFF THE BET THAT THESE CARS HAVE A CRUISE CONTROL RECALL AND IT IS COMMON TO MANY OF THEM TO CATCH ON FIRE ALL BY ITSELF. I DID SOME RESEARCH ONLINE AND FOUND TWO MAJOR PROBLEM WITH THESE CARS INVOLVING THE RISK OF FIRE: A RECALL FOR THE FUEL RAIL ASSEMBLY AND A PROBLEM WITH THE SPEED CONTROL DEACTIVATION SWITCH BEING POWERED AT ALL TIME AND RESULTING IN FIRE UNDER CERTAIN CONDITIONS. SINCE MY LEASE STARTED ON FEBRUARY 1ST AND I'M IN THE PROCESS OF OPENING AND REGISTERING THE BUSINESS, I HAD NO INSURANCE ALL THE TIME. THE INSURANCE OF THE GARAGE'S OWNER WILL COVER THE DAMAGE ON THE BUILDING BUT NONE OF MY CAR AND TRUCK DAMAGE. ON TOP OF LOOSING MY CAR, MY BUSINESS WILL BE SHUT DOWN FOR ABOUT TWO TO FOUR WEEKS UNTIL THE INSURANCE GET ALL PAPERWORK AND CLAIM SETTLED AND OWNER GETS THE PLACE ALL FIXED UP. ALL THAT'S LEFT FOR ME IS TO FIND A WAY OF GETTING FORD TO ACKNOWLEDGE AND TAKE RESPONSIBILITY FOR THE DEFAULT VEHICLE - NOT ONLY MINE, BUT THE TENS OF THOUSANDS - THEY HAVE DRIVING ON THE STREETS PUTTING AT RISK MANY HOMES AND LIVES. THAT IS PRETTY SCARY TAKING INTO CONSIDERATION THAT THERE'S MANY PEOPLE THAT LOST EVERYTHING DUE TO THIS FIRE AND I WAS LUCKY ENOUGH NOT TO LOOSE EVERYTHING I HAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10303234January 29, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING 45 MPH SHE NOTICED A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE, AT THE SAME TIME THE BRAKE PEDAL FELL TO THE FLOOR AND SUPPLIED THE CONTACT WITH VERY LITTLE BRAKING POWER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CONTACT HAS EXPERIENCED THE IDENTICAL FAILURE 5 MONTHS PRIOR. THE CURRENT AND FAILURE MILEAGES WERE 60800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300281January 19, 2010
ELECTRICAL SYSTEM
VEHICLE STARTED TO INTERMITTENTLY AND THEN PERMANENTLY STOP ALLOWING THE VEHICLE TO BE SHIFTED FROM PARK AFTER THE VEHICLE WAS TURNED OFF. FORD'S ASSESSMENT WAS THE THAT FULL SHIFTER NEEDED REPLACEMENT AT 70 THOUSAND KM (40 THOUSAND MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289308October 21, 2009
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
EXCESSIVE ICE BUILD UP (DURING WINTER MONTHS) UNDER DRIVERS SIDE FLOOR BOARD. AS ICE RELEASES, UP TO 15 LBS. OF ICE WILL HANG UP CAUSE TENSION ON E-BRAKE CABLE, VEHICLE WILL SLIDE OUT IN SOME CORNERING AND PREMATURE REAR PAD WEAR. REAR DRIVES SIDE BRAKE FAILED @ 67K. PASSENGER SIDE @ 40%, FRONT @50-60%. NO HAULING. HAVE KNOCKED ICE BUILD UP OFF NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286982October 10, 2009
TIRES, TIRES:VALVE
THE THIRD TIME A VALVE STEM CRACKED AND LEAKED WHILE DRIVING ON MY 2007 FORD EXPEDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285782September 30, 2009
TIRES
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION WITH PIRELLI STR SCORPION, P255/70/R18 TIRES. WHILE DRIVING 20 MPH THE DRIVER SIDE REAR AND FRONT TIRES BLEW-OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PIRELLI STR SCORPION TIRES WERE REPLACED AT AN EXPENSE OF $529.00. TEN DAYS AFTER THE REPAIR THE PASSENGER SIDE REAR TIRE BLEW-OUT. THE TIRE WAS REPLACED AT AN EXPENSE OF $238.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 20,817. THE CURRENT MILEAGE WAS 21,400. UPDATED 11/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284775September 21, 2009
TIRES, TIRES:TREAD/BELT
IN JULY WE HAD A TIRE GET PUNCTURED WITH A ROCK, WE HAD THAT PLUGGED. THE SAME TIRE 3 WEEKS LATER GOT PUNCTURED WITH ANOTHER ROCK AND WE HAD TO REPLACE THE TIRE. IN SEPT. WE HAD A ROCK PUNCTURE ANOTHER TIRE. WE HAD TO REPLACE THE TIRE. WE HAVE TWO OTHER CARS AND HAVE NEVER HAD THIS PROBLEM. WE DO NOT FEEL THIS IS "BAD LUCK" WITH TIRES. WE THINK THE TIRES THAT WERE ON THE SUV WHEN WE BOUGHT IT ARE FAULTY, YES WE HAVE OUR TIRES ROTATED LIKE WE ARE SUPPOSE TO AND THE TRUCK ONLY HAS 23,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282831September 4, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING 35 MPH MAKING A RIGHT TURN ON A PAVED ROAD, THE STEERING WHEEL LOCKED. SHE WAS UNABLE TO CONTROL THE STEERING WHEEL AND THE BRAKES ALSO LOCKED. THE ADVANCED TRACK LIGHT ILLUMINATED AND THERE WAS A NOISE IN THE BRAKE AREA. SHE TRIED TO CONTROL THE STEERING WHEEL BY REMOVING HER FOOT FROM THE ACCELERATOR PEDAL AND THE BRAKES ALSO FAILED TO STOP THE VEHICLE. THE VEHICLE SPEED BEGAN TO ACCELERATE AND IT SUDDENLY CAME TO A STOP. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER; HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. SHE IS AWARE OF THE SAFETY RISK INCLUDING THE CRASH THAT COULD HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282491August 31, 2009
SERVICE BRAKES, HYDRAULIC
2007 FORD EXPEDITION EL, EDDIE BAUER 4X4 MILEAGE - 35,800 PASSENGER FRONT BRAKE "DRAGGING". CAUSED EXTREMELY HOT AND SMOKING BRAKE COMPONENTS. -- THIS COULD HAVE CAUSED SERIOUS BRAKE FAILURE DUE TO BRAKE FLUID BOILING; POSSIBLE FIRE, POSSIBLE LOCKED/SKIDDING TIRE AND LOSS OF STEERING CONTROL. FULL STORY: WAS TOWING A CAR ON A TRAILER OF ABOUT 5000 POUNDS TOTAL WEIGHT. TYPICAL DRIVING, SOUTH OF WATKINS GLEN ON RT 14 TOWARD INTERSTATE, SPEEDS 30-60MPH; TRAILER HAS FULLY OPERATIONAL ELECTRIC BRAKES. SMELLED "HOT BRAKES", PULLED OVER, SMOKE POURING OUT OF WHEEL. PYROMETER COULD NOT MEASURE ROTOR TEMPERATURE - MEANING ROTOR WAS HOTTER THAN 790 DEGREES F. (I BELIEVE THE DRIVERS FRONT ROTOR WAS ABOUT 230F). I ALSO CAN'T SAY 100% THERE WAS NOT A FIRE. JACKED IT UP, IT WAS HARD TO TURN THE WHEEL. WHEN IT COOLED, THE WHEEL ROTATED WITHOUT RESISTANCE. TOOK CALIPER OFF, CLEANED BRAKE PAD CONTACT AREAS, PISTONS SEEMED TO PRESS BACK EASILY. DID NOT NEED BRAKES ON REST OF WAY HOME AND HAVE NOT TOWED SINCE -- NO PROBLEMS WITH BRAKES SINCE (ABOUT 200 MILES REGULAR DRIVING). SO FAR STOPS STRAIGHT WITHOUT A SHIMMY. I PLAN TO REPLACE PADS AND BLEED SYSTEM UNLESS I FIND SOMETHING THAT SUGGEST PROBLEMS IS MORE SERIOUS. OTHER PEOPLE HAVE HAD IDENTICAL PROBLEMS AND ABOUT SAME MILEAGE: HTTP://WWW.EDMUNDS.COM/FORD/EXPEDITIONEL/2007/CONSUMERREVIEW.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279864August 9, 2009
TIRES
MY 2007 FORD EXPEDITION EXPERIENCED AN IMMEDIATE LOSS OF TIRE PRESSURE ON ONE TIRE WHILE ON THE FREEWAY ON 27-JULY 2009 THAT RESULTED IN THE TIRE BECOMING IMMEDIATELY DEFLATED AND RUINED. ELDER FORD (TROY, MICHIGAN) INFORMED ME OF A FAULTY TIRE VALVE ISSUE THAT FORD MOTOR COMPANY IS AWARE OF, BUT HAS NOT ISSUED A RECALL. THE DEALER FOUND ALL VALVES ON MY 2007 EXPEDITION WERE CRACKED AND REPLACED ALL VALVES BUT THE SPARE TIRE, WHICH THEY STATED THEY WERE NOT ALLOWED TO CHECK OR REPLACE. A CONVERSATION WITH THEIR CUSTOMER SERVICE DEPARTMENT ON 31-JULY LEADS ME TO BELIEVE FORD MOTOR COMPANY HAS A VERY LARGE AND COSTLY SAFETY PROBLEM THEY DO NOT WANT TO DEAL WITH DUE TO THE ECONOMIC TIMES. REMEMBER THE FIRESTONE/EXPLORER FIASCO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278815July 30, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING 45 MPH ON AN INCLINE, THE BRAKES FAILED AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276483July 13, 2009
TIRES
NHTSA SAID THAT THERE IS NOT A SAFTY CONCERN THAT THE VALVE STEMS ON CERTIN FORD CARS ARE SPLITTING. THEY HAVE CLOSED THE INVESTIGATION APRIL 9, 2009. THAT'S GREAT, EXCEPT THAT ON APRIL 11, 2009 ONE OF OUR VALVE STEMS BLOW OUT WHILE WE WERE DRIVING ON A MOUNTAIN HIGHWAY. THERE WAS NO WARNING AND THE TIRE SHREDDED. 2 18 WHEELERS HAD TO DO ALL KINDS OF MOVES TO AVOID HITTING US. THE ONE NEARLY DID. THE TIRE WAS COMPLETELY SHREDDED AND WE COULD HARDLY GET FAR ENOUGH OFF THE HIGHWAY TO PUT ON THE SPARE. WITH THREE SMALL KIDS IN THE CAR, IT WAS VERY SCARY. THE ON APRIL 25TH, 2009, IT HAPPENED TO THE OTHER FRONT TIRE WHILE WE WERE ON A TRIP. WHEN INSPECTING THE TWO BACK VALVES, THEY WERE BARLEY HOLDING ON. WE WERE IN THE MIDDLE OF NOWHERE AND NOTHING WAS OPENED FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275384June 30, 2009
TIRES, TIRES:VALVE
MY TIRE VALVE FAILED ON MY 2007 FORD EXPEDITION. TWO DAYS AFTER THE DEALER DID THE "VISUAL INSPECTION" ON THE FAULTY VALVE STEMS THAT HAVE BEEN KNOW TO HAVE PROBLEMS BUT HAVE NOT YET BEEN RECALLED BY FORD. THIS IS THE SECOND TIRE THAT HAS FAILED ON THIS VEHICLE! BOTH HAPPENED AT FREEWAY SPEEDS NEARLY CAUSING AN ACCIDENT DUE TO TIRES RUNNING FLAT. FORD NEEDS TO DO MORE THAN JUST INSPECTING THESE FAULTY VALVE STEMS. THEIR "VISUAL INSPECTION" WILL NOT PREVENT POTENTIALLY FATAL ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274376June 19, 2009
TIRES, TIRES:VALVE
THE RUBBER VALVE STEMS ON THE TIRES CRACKED RESULTING IN LOSS OF TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273253June 9, 2009
TIRES, TIRES:VALVE
I HAVE EXPERIENCE 3 VALVE STEM FAILURES ON CONTINENTAL CONTITRAC TR TIRES; MODEL P265/70R17 113S ON A 2007 FORD EXPEDITION . THE VALVE STEMS APPARENTLY ARE THE CHINESE MODEL TR-414 STEMS THAT HAVE BEEN DISCUSSED IN SEVERAL AUTOMOTIVE NEWSPAPER COLUMNS. TODAY (6/9/09) I RECEIVED A LETTER FROM FORD MOTOR COMPANY NOTIFYING VEHICLE OWNERS ABOUT THIS PROBLEM. THE FORD REPRESENTATIVE SAID SINCE THIS IS NOT A RECALL, THERE IS NO PROVISION FOR MONETARY REIMBURSEMENT TO VEHICLE OWNERS WHO HAVE HAD THE VALVE STEMS REPLACED. I BELIEVE THIS IS A SAFETY ISSUE AND NHTSA SHOULD CONSIDER A MANDATED RECALL FOR ALL TIRES USING THESE POORLY MGF. VALVE STEMS. MY STEM LEAKAGE PROBLEMS HAVE OCCURRED ON APRIL 9, APRIL 23 AND JUNE 9, 2009. I HAVE ROTATED MY TIRES EVERY 3000 MILES AND THEY HAVE APPROX. 21620 MILES WEAR. FORTUNATELY I HAVE A TIRE PRESSURE MONITORING SYSTEM THAT ALERTED ME TO THE PROBLEMS BEFORE THE TIRES WENT COMPLETELY FLAT OR BEFORE I WAS STRANDED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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