Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10216160January 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
AS I WAS DRIVING I HEARD A LOUD CLATTERING NOISE. IN A FEW SECONDS IT BECAME LOUDER. I SHUT THE ENGINE OFF. MY HUSBAND CAME AND DROVE THE EXPEDITION APPROX 1/4 MILE HOME. THE # 4 SPARK PLUG BLEW OUT OF THE HEAD. IT SLAMMED THE COIL PACK INTO THE FUEL RAIL AND CUT THE FUEL LINE. AS OF THIS TIME, WE HAVE NOT REPAIRED THE VEHICLE YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215367January 18, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT'S VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND A REPORT WAS FILED. AN INVESTIGATION IS CURRENTLY ONGOING. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E060000 (VEHICLE SPEED CONTROL). THE FAILURE AND CURRENT MILEAGES WERE 159,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10210025November 27, 2007
ELECTRICAL SYSTEM
MY 1998 FORD EXPEDITION XLT HAS THE LEAKING WINDSHIELD PROBLEM, WHICH HAS LED TO MISDIAGNOSIS BY THE DEALER AND BY INDEPENDENT MECHANICS. THE LIGHTS, FANS, AND SWITCHES RANDOMLY TURN ON AND OFF, THE POWER WINDOWS WORK INTERMITTENTLY, THE BLOWER FAN AND RADIO STAYS ON, AND THE BATTERY HAS GONE DEAD THREE TIMES. TODAY IS THE MOST RECENT OCCURRENCE OF THE PROBLEM, AND I FOUND IT AS NOTED IN AN ONLINE FORUM. FORD IS/HAS BEEN AWARE OF THE PROBLEM, YET WILL ONLY FIX IT IF THE CAR HAS LESS THAN 75,000 MILES ON THE ODOMETER, WHICH WORKS INTERMITTENTLY AS WELL. APPARENTLY THE REPAIR WILL RUN IN EXCESS OF $1,000, EVEN THOUGH FORD HAS MULTIPLE REPORTED CASES OF THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209555November 20, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE WHILE PARKED DUE TO THE VEHICLE SPEED CONTROL. FORD REFUSED TO PROVIDE ASSISTANCE, EVEN THOUGH THE FIRE WAS DUE TO THEIR VEHICLE SPEED CONTROL RECALL. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 01/0308.*LJ RECALL #05V388000. UPDATED 12/12/07
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208090November 6, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1998 FORD EXPEDITION 5.4L V8 ENGINE, SPARK PLUG FROM CYLINDER#3 BLEW OUT OF HEAD CAUSING DAMAGE TO CYLINDER HEAD AND IGNITION COIL. CLEANED OUT THREADS WITH TAP OF SAME SIZE, WHICH ARE IMPOSSIBLE TO SEE IN TIGHT AREA OF ENGINE COMPARTMENT AND INSTALLED NEW SPARK PLUG BUT IT BLEW OUT AGAIN TWO DAYS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205243October 9, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE INSURANCE INVESTIGATOR STATED THAT A CRUISE CONTROL DEVICE CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 00V422000). THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED. AS OF OCTOBER 9, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10203683September 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS DESTROYED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200450August 22, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
I LEFT WORK ON TUESDAY AUGUST THE 21ST AND WENT TO A LOCAL RESTAURANT ABOUT 4 MINUTES AWAY FOR MY JOB. I PARK THE CAR OUTSIDE AND AFTER JUST ABOUT 5 MINUTES I SEE A BIG SMOKE COME OUT THE ENGINE OF MY CAR. THE FRONT MIRROR SPLASHED ALL INSIDE THE CAR. THE THE WHOLE ENGINE WAS ON FIRE FOR ABOUT 20 MINUTES UNTIL THE FIRE DEPARTMENT SHOWED UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10199765August 16, 2007
VEHICLE SPEED CONTROL
THE CRUISE CONTROL DEACTIVATION SWITCH IN MY 1997 EXPEDITION SHORTED OUT AND FAILED EARLIER THIS YEAR, CAUSING MY WIFE TO DRIVE WITHOUT BRAKE LIGHTS AND FURTHER CAUSING THE VEHICLE TO BECOME UNDRIVABLE DUE TO THE INABILITY TO PLACE THE VEHICLE IN GEAR. I DISCOVERED TODAY THAT THIS VEHICLE WAS SUBJECT TO A SAFETY RECALL 05V-388 ON THIS ISSUE IN SEPTEMBER 2005. I RECEIVED NO NOTIFICATION FROM FORD ON THIS RECALL. I CALLED FORD MOTOR COMPANY TODAY TO CHECK ON THIS RECALL, AND THEY REFUSED TO ADDRESS THE ISSUE OR EVEN CONFIRM THAT MY VEHICLE WAS INVOLVED IN THE RECALL. I OWN TWO OTHER FORD VEHICLES THAT MAY BE SUBJECT TO THE RECALL, A 1995 F150 AND A 1998 CROWN VICTORIA AND I AM NOT ABLE TO DETERMINE IF THEY ARE SUBJECT TO THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197048July 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE FIRE SPREAD FROM THE INSTRUMENT PANEL TO THE RADIATOR AND FINALLY TO THE REAR OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT STATED THAT THE FIRE MAY HAVE BEEN CAUSED BY AN ELECTRICAL SOURCE FROM THE ENGINE. THE POLICE AND FIRE DEPARTMENTS FILED A REPORT. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 220,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191332May 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
UNDER NORMAL DRIVING CONDITION SPARK PLUG BLEW OUT @ 1250000. PREVIOUSLY A DIFFERENT SPARK PLUG HAD BLOWN OUT @ 40000 AND WAS REPAIRED WITH A HELICOIL. REPAIRS WERE UNDERWAY. THIS APPEARED TO BE A VERY COMMON PROBLEM WITH THESE 5.4L ENGINES! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190656May 14, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE ENTIRE HOOD AND ENGINE OF THE VEHICLE WAS DESTROYED. THE FIRE INSPECTOR STATED THAT HE WAS AWARE OF RECALL # 05V388000 (VEHICLE SPEED CONTROL). THE CONTACT NOTIFIED THE MANUFACTURER AND FOUND THAT THE CONTACT'S VIN WAS INCLUDED IN THE RECALL, BUT HE IS NOT THE ORIGINAL OWNER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 134,000. UPDATED 12/30/08 *BF THE CONSUMER STATED FORD HIRED A CONSULTANT TO INVESTIGATE THE FIRE, BUT IT COULD NOT BE DETERMINED WHAT CAUSED THE FIRE. THE CONSUMER CLAIM WAS DENIED BY FORD. UPDATED 01/05/08. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188538April 22, 2007
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 98 EXPEDITION THROUGH OUR CUL-DE-SAC WHEN WE HEARD A LOUD NOISE FROM THE ENGINE COMPARTMENT. MY WIFE AND I HAD TO PUSH THE TRUCK BACK TO OUR DRIVEWAY AND IMMEDIATELY BEGAN TO CHECK THE SPARK PLUGS.(I AM A MECHANIC BY TRADE) WE SOON DISCOVERED THAT IT WAS THE #3 SPARK PLUG. IT HAD BLOWN OUT, STRIPPING ALL THREADS. FORD IS NO HELP AT ALL. THEY WANT $4000 TO REPLACE THE HEADS, (AND CLAIM TO HAVE NO KNOWLEDGE OF THIS DEFECT)BUT CAN'T GUARANTEE THAT THIS WON'T HAPPEN AGAIN. SINCE YESTERDAY,I'VE DISCOVERED THAT I'M ONE OF THE MANY THOUSANDS WHO'VE HAD THIS PROBLEM. WHEN IS SOMEONE GOING TO STEP UP AND TAKE RESPONSIBILITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183908March 1, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1998 FORD EXPEDITION INTERIOR LIGHTS STAYING ON, DOOR AJAR LIGHT STAYING ON, RADIO TURNING ON AND OFF BY ITSELF, TRAILER LIGHTS NOT WORKING, DASH LIGHTS FLASHING OFF AND ON. I FOUND OUT THERE ARE A LOT OF PROBLEMS WITH THESE CARS HAVING LEAKING WINDSHIELDS ALLOWING WATER TO ENTER THE VEHICLE AND CAUSE ELECTRICAL SHORTING ON THE GEM AND FUSE BOX. FORD DEALERSHIP SAID THIS IS A WELL-KNOWN ISSUE WITH A TSB 98-9-13 !!! I DID A QUICK SEARCH ON THE INTERNET AND FOUND THAT THESE CAN CAUSE ELECTRICAL FIRES OR CAUSE CARS TO START BY THEMSELVES, LOSING ELECTRICAL STABILITY WHILE DRIVING RESULTING IN SEVERAL NEAR ACCIDENTS. (NO BRAKE LIGHTS, ETC..) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182292February 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
BACK IN 2005 MY 1998 FORD EXPEDITION HAD A SPARK PLUG BLOW OUT OF THE CYLINDER HEAD. HAD IT FIXED THE FIRST TIME WITH A HELI-COIL. IN 2006 IT BLEW OUT AGAIN HAD TO REPLACE THE CYLINDER HEADS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182116February 9, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ON THE UNDERSIDE OF THE VEHICLE THERE IS AN AUDIBLE, HIGH FREQUENCY RATTLE OR VIBRATION THAT IS INCREASED WHEN THE VEHICLE IS IN GEAR, STOPPED AND IN IDLE. THE NOISE REDUCES AND OFTEN GOES AWAY WHEN THE ENGINE RPMS ARE INCREASED ABOVE 600 PER MINUTE. THE VEHICLE HAS BEEN EXAMINED BY THE DEALER THREE TIMES, HAS HAD ALL OF THE EXHAUST BRACKETS TIGHTENED OR REPLACED TO NO AVAIL. OWNER WAS INFORMED THAT IT WAS A "BACKED OUT BOLT IN THE EXHAUST HEAT SHIELD", THIS BOLT WAS CHANGED BY DEALER ON THE 3RD TRIP, WITH NO CHANGE, IN FAT, THAT MADE IT WORSE. TWO DIFFERENT MUFFLER SHOPS HAVE LOOKED AT AND NOTICE NOTHING ELSE LOOSE OR MISSING. ON THE LAST VISIT TO THE DEALER, OWNER WAS TOLD THAT THE REASON FOR THE NOISE IS THAT THE "EXHAUST PIPE IS TORQUED AND TWISTED A LITTLE BIT FROM HEAT CONTRACTION AND EXPANSION." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181978February 8, 2007
VEHICLE SPEED CONTROL
APPROXIMATELY 2.5 HRS. INTO A 3 HR. TRIP WITH OUTSIDE TEMPERATURE IN THE SINGLE DIGIT RANGE, AND WITH CONSTANT HIGHWAY DRIVING (NO STOPPING) MY THROTTLE BECAME STUCK WHILE TRAVELING APPROX. 70 MPH. WHILE TRYING TO AVOID THE TRAFFIC THAT HAD SLOWED IN FRONT OF ME I REACHED FOR THE IGNITION KEY AND TURNED THE TRUCK OFF WHILE I SEARCHED FOR A PLACE TO PULL-OVER TO. AFTER THE TRUCK WAS STOPPED ON THE SIDE OF THE HIGHWAY I RESTARTED THE ENGINE ONLY TO HAVE IT RACE IN RPM'S. I WAS ABLE TO DRIVE THE TRUCK HOME THE REMAINING PART OF THE TRIP AFTER I REMOVED THE THROTTLE BODY COVER AND JUST LIGHTLY TOUCHED THE THROTTLE LINKAGE (JUST LEFT OF THROTTLE PLATE) WHICH RETURNED THE THROTTLE TO IDLE POSITION. TRUCK HAS BEEN TAKEN TO FORD DEALER WHERE AN UPGRADE OF THE PCV SYSTEM HAS BEEN PERFORMED (TSB 01-21-12). TRUCK INFORMATION: 1998 FORD EXPEDITION 5.4 ENGINE 126000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181247January 31, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*- THE CONTACT RECEIVED A RECALL 05V38800) IN THE MAIL. REGARDING VEHICLE SPEED CONTROL:CRUISE CONTROL. THE RECALL WAS HONORED AT THE DEALER. THE CONTACT BELIEVED THAT IT WAS FORD'S RESPONSIBILITY TO WARN THE CONSUMERS THAT THE BRAKE FLUID COULD BE LOST THROUGH A DEFECTIVE SWITCH, WHICH COULD CAUSE A CRASH. *AK THE CONSUMER STATED THE CRUISE CONTROL SWITCH WAS NEVER REPLACED UNDER RECALL, ONLY A FUSE LINE WAS ADDED TO THE SWITCH. THE CONSUMER WAS NEVER TOLD THAT THE BRAKE FLUID COULD LEAK THROUGH THE DEFECTIVE SWITCH. UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180850January 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
1998 FORD EXPEDITION, TRITON ENGINE, FORCIBLE EJECTION OF SPARK PLUG. THREADING STRIPPED FROM CYLINDER HEAD WILL NOT ALLOW REINSERTION OF SPARK PLUG. COST TO REPAIR PER FORD SERVICE $4000. FORD REFUSES TO ACKNOWLEDGE THIS AS A MANUFACTURING DEFECT AND ISSUE RECALL. NO GUARANTEE IF REPAIRED THAT SAME FAILURE WILL NOT OCCUR AGAIN. PROBABLE CAUSE: POORLY DESIGNED ALUMINUM CYLINDER HEADS WITH INSUFFICIENT THREADING TO RETAIN SPARK PLUGS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178761January 15, 2007
ENGINE AND ENGINE COOLING:ENGINE
1998 FORD EXPEDITION TRITON MOTOR-SPARK PLUG BLOWOUT #2 CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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