Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10244694October 8, 2008
ENGINE AND ENGINE COOLING:ENGINE
1997 FORD EXPEDITION--ALUMINUM HEADS ARE ENGINEERED INCORRECTLY. THE PROBLEM IS THE SPARK PLUG RECESS BORE IS TO THIN, THE SPARK PLUG DOES NOT HAVE ENOUGH MATERIAL TO PROPERLY SEAT IN THE HEAD AND AFTER AWHILE THE PLUG WILL BACK OUT. THE PRESSURE FROM THE COMBUSTION WILL EVENTUALLY BLOW THE PLUG OUT. THIS WILL LEAD TO COSTLY DAMAGE TO FUEL INJECTION DAMAGE, PISTON, INTAKE MANIFOLD, ETC. THE PROBLEM IS RANGING FROM 96' TO 2005 TRITON ENGINES. FORD WILL NOT HELP YOU NOR WILL THE ENGINE MANUFACTURER UNTIL SOMEONE DIES! REPAIRING THIS PROBLEM...... LOW COST-HEILI COIL INSERT $100 TO $1000 DEPENDING ON YOUR SERVICE TECH. OR A COMPLETE HEAD REPLACEMENT (STEEL HEADS) $3000 TO $5000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244886October 8, 2008
SERVICE BRAKES, ELECTRIC
INITIALLY, WHILE APPLYING THE BRAKES ON DRY PAVEMENT, THE ABS WOULD ENGAGE INTERMITTENTLY. THE FRONT BRAKES WERE REPLACED AFTER THIS HAPPENED. UNFORTUNATELY, IT CONTINUED TO OCCUR INTERMITTENTLY. AFTER WHICH, THE ABS LIGHT WOULD LIGHT UP. THE REAR ABS SENSOR WAS REPLACED AND IT STILL CONTINUED TO HAPPEN, BUT THE BRAKE PEDAL WOULD BE HARD INITIALLY BUT COULD BE PUSHED THROUGH. A BEARING WAS REPLACED ON THE FRONTEND. THE ABS WOULD CONTINUE TO ENGAGE RANDOMLY. NOW, AFTER THE VEHICLE HAS BEEN DRIVEN, THEN SAT FOR 15-30 MINUTES, AND THEN DRIVEN AGAIN, THE ABS WILL ENGAGE--BUT THEN THE BRAKE PEDAL IS VERY HARD AND DIFFICULT TO PUSH. THE ABS LIGHT COMES ON. OUR MECHANIC IS NOW USING HIS "TECH HOTLINE" TO LEARN HOW TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244611October 7, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE. SHE PULLED TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE VEHICLE AND HOOD. THE CONTACT SMELLED A BURNING ODOR UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO A DISCONNECTED SPARK PLUG IN THE ENGINE. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243056September 22, 2008
ENGINE AND ENGINE COOLING
1997 FORD EXPEDITION WITH A 5.4 L V-8. SPARK PLUG BLEW OUT OF CYLINDER HEAD. HAVE READ THIS IS COMMON PROBLEM BUT TO THIS DATE FORD HASN'T HAD TO RECALL TO REPAIR THE DEFECTIVE CYLINDER HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242692September 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED OUT OF THE PARK POSITION. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242097September 14, 2008
VEHICLE SPEED CONTROL
CAR BURNED DOWN AT 2:15 AM IN GARAGE BECAUSE OF CRUISE CONTROL ON 21 MARCH 2007 AND SET CAR NEXT TO IT LINCOLN TOWN CAR AND GARAGE AND ROOMS ABOVE ON FIRE, DAMAGE ROUGHLY 380,000.-$, RECALLS ONLY WAS OFFICIAL IN AUG 2007 SINCE CNN REPORT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10241665September 10, 2008
VEHICLE SPEED CONTROL
1997 FORD EXPEDITION CAUGHT FIRE TODAY 09-09-2008. THE VEHICLE HAD BEEN PARKED FOR SEVERAL HOURS, NO KEY IN IGNITION. FIRE DEPARTMENT TOLD ME TO CHECK ON THE RECALLS, I DID & IT HAD A FIRE RECALL ON THE MAKE, MODEL & YEAR OF THE VEHICLE I DID OWN. IT IS SALVAGE NOW. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240504September 1, 2008
VEHICLE SPEED CONTROL
I HAD DROVE TO MY MOTHERS HOUSE ON 8/27/08 AND PARKED IN THE STREET. AFTER 15 MINUTES OF VISITING WITH HER I HEARD THE ALARM GOING OFF, AND WENT TO SEE WHAT IT WAS,ONLY TO FIND MY VEHICLE ON FIRE. THE FIRE DEPT. PUT OUT THE FIRE, BUT IT WAS TO LATE. THE VEHICLE WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240050August 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED THAT IT WAS IN PARK. AS A RESULT, SHE EXPERIENCES UNINTENDED VEHICLE MOVEMENT. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238949August 19, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS ARE BEING BLOWN OUT OF THE ENGINE HEAD. THE SPARK PLUGS HAVE BEEN REPLACED TWICE. ALL THE REPAIRS TO THE VEHICLE HAVE BEEN PERFORMED BY THE CONTACT BECAUSE THE DEALER COULD NOT GUARANTEE SUCCESSFUL RESULTS. THE CURRENT MILEAGE WAS 239,000 AND FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234761July 18, 2008
ENGINE AND ENGINE COOLING:ENGINE
IN A MATTER OF 9 MONTHS, MY 1997 FORD EXPEDITION HAS MISFIRED AND BLOWN OUT SPARK PLUG 4 TIMES NOW. HAS COST ME OVER $3,000 IN REPAIRS. THE LAST TIME IT HAPPENED MY TRUCK SMELLED LIKE FIRE, BUT NEVER IGNITED. MY CHECK ENGINE LIGHT IS NOW ON FOR A 5TH TIME, THE TRUCK IS MISFIRING AGAIN AND IT IS ONLY A MATTER OF TIME BEFORE ANOTHER BLOWOUT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234295July 14, 2008
LATCHES/LOCKS/LINKAGES
1997 FORD EXPEDITION. REAR CHILD DOOR LOCKS. ONE SIDE EVENTUALLY LOCKS BY ITSELF. REAR OCCUPANTS CANNOT GET OUT,MUST OPEN DOOR FROM OUTSIDE. DEALER SAID NOTHING WRONG WITH IT AND NO RECALL. AFTER 8 YEARS MY KIDS DID NOT REQUIRE THEM AND I TIED THEM OPEN WITH WIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232947July 1, 2008
ENGINE AND ENGINE COOLING
1997 FORD EXPEDITION, 5.4 V8. DRIVING ABOUT 25 MPH WHEN A SPARK PLUG BLUE OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED WHEN MY WIFE WAS DRIVING. MY MECHANIC IS GOING TO USE A HELICOIL KIT TO REPAIR THE THREADS. I WAS OUT OF TOWN FOR THE FIRST INCIDENT AND DO NOT KNOW WHAT WAS DONE TO REPAIR THE PROBLEM THE FIRST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232710June 30, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE CHILD SAFETY LOCK WAS DEFECTIVE. HIS CHILDREN ARE AT THE AGE WHERE THEY SHOULD BE ABLE TO UNLOCK THE DOOR FROM INSIDE THE PASSENGER COMPARTMENT, WITHOUT THE CONTACT HAVING TO OPEN THE DOOR FROM THE OUTSIDE. THE MANUFACTURER TOOK A COMPLIANT; HOWEVER, THEY STATED THAT THEY DID NOT HAVE ENOUGH COMPLAINTS TO ISSUE A RECALL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231911June 21, 2008
FUEL SYSTEM, OTHER
MY TRUCK CAUGHT ON FIRE WHEN I WAS TAKING MY GRANDCHILDREN HOME I LATER FOUND OUT THAT IT WAS THE FUEL RAIL THAT CAUGHT FIRE WHILE DRIVING THE NIGHT IT HAPPEN I HAD IT TOWED HOME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10231265June 17, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES
THE CHILD SAFETY DOOR LOCKS ON THE REAR DOORS OF OUR 1997 FORD EXPEDITION WILL GRADUALLY MOVE THEMSELVES FROM THE OFF TO THE ON POSITION, PREVENTING THE REAR PASSENGERS FROM BEING ABLE TO EXIT WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. HAVE ATTEMPTED TO TAPE THE LOCKS IN THE OFF POSITION, BUT THIS HAS NOT WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231235June 16, 2008
VEHICLE SPEED CONTROL
MY 1997 FORD EXPEDITION CAUGHT FIRE IN THE MIDDLE OF THE NIGHT EVIDENTLY TO A FAULTY CRUISE CONTROL AND I NEVER GOT A NOTICE ON IT FROM FORD. I LOST MY CAR AND IF I HAD PARKED IT INTO THE GARAGE LIKE I NORMALLY DUE MY WHOLE FAMILY WOULD BE DEAD! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10230475June 10, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL NEARLY TOUCHED THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE; HOWEVER, THE STOPPING DISTANCE HAD DOUBLED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS EXTREMELY RUSTED AND HAD A PINHOLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230384June 9, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A DEFECT RECALL ON THE CRUISE CONTROL UNIT IN HIS VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE SERVICED FOR THE RECALL REPAIR. AFTER THE REPAIR WORK WAS PERFORMED, THE CRUISE CONTROL DEVICE DID NOT OPERATE. THE CONTACT STATED THAT THE CRUISE CONTROL WAS OPERATING NORMALLY PRIOR TO THE REPAIR. THE AUTHORIZED DEALER STATED THAT THE CRUISE CONTROL NEEDED TO BE REPLACED. THE CONTACT WAS DISPLEASED ABOUT THE ADDITIONAL COSTS NEEDED FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227528May 12, 2008
LATCHES/LOCKS/LINKAGES
THERE IS A SAFETY DEFECT WITH THE CHILD SAFETY LOCKS ON THE REAR DRIVERS SIDE AND PASSENGER SIDE DOORS OF MY 1997 FORD EXPEDITION. THE CHILD SAFETY LOCKS WILL GRADUALLY MOVE THEMSELVES FROM THE OFF POSITION TO THE ON POSITION AS VEHICLE IS DRIVEN AND DOORS ARE OPENED AND CLOSED. THE PASSENGER(S) OCCUPYING THE REAR SEAT WILL BE UNABLE TO OPEN THEIR DOORS WITHOUT HELP FROM SOMEONE OUTSIDE THE VEHICLE. THE PROBLEM STARTED ABOUT 5 YEARS AGO AND IS USUALLY NOTICED MORE OFTEN WHILE WE ARE TRAVELING AND OUR TEENAGE SONS ARE GETTING IN AND OUT OF THE VEHICLE FOR REST STOPS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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