Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11747279June 29, 2026
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact received notification of NTHSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after shifting to park(P), the vehicle rolled unexpectedly. The vehicle was not repaired. The failure mileage was approximately 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746386June 25, 2026
UNKNOWN OR OTHER
Recall 26S28 As I put my hand in the center console and took it out it was cut by the trimming. I than had to stop as I felt and noticed blood was dripping off my hand. The following day I seen the recall not ice in the mail and that there is no repair available yet.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11746484June 25, 2026
POWER TRAIN
My 2019 Ford Expedition (VIN: [XXX]) has been diagnosed by a Ford dealer with a cam phaser defect covered under Ford Customer Satisfaction Program 21N03. My vehicle falls within the covered build date range. Ford corporate has acknowledged the issue and offered partial repair coverage, but is asking me to pay approximately $2,600 toward a repair for a known manufacturing defect. The engine has exhibited rattling/knocking consistent with cam phaser failure. I am requesting NHTSA investigate whether Ford's remediation program has been adequate and whether a formal recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746539June 25, 2026
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Ford Expedition. The contact stated that while the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the transmission shifted unusually rough. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The contact stated that the transmission was replaced in November 2025. The contact referenced a manufacturer's recall 24E13. However, the contact's VIN was not associated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746565June 25, 2026
ENGINE
- The Cam Phasers are failing. The dealer on my last visit said that the engine makes a rattle, and the Cam Phasers are the issue. It's apparently a wide spread issue with this year of vehicle. I wasn't aware previously. - The dealer said that the issue persisting will introduce debris into the engine resulting in failure. - The Ford Dealer service brought this to my attention. - The component issue is known by Ford, but they have never issued a recall. - No warning lamps, no messages. I as a car owner wouldn't know an issue was existing. The dealer service department brought it to my attention when I had my car in for another Service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746130June 24, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that while slowing down and pulling into the driveway at 25 MPH, the passenger’s side air bag suddenly deployed without warning or impact. The seat belt struck the contact’s wife on the right arm and wrist, and she sustained bruises; however, medical attention was not provided. The local dealer was contacted and informed about NHTSA Campaign Number: 26V344000 (Seat Belts) and 24V099000 (Seat Belts). A loaner vehicle was initially provided, but the dealer informed the contact that the loaner was his responsibility. The vehicle was not diagnosed or repaired due to parts being on back order. The manufacturer was contacted and opened a case. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11745415June 20, 2026
UNKNOWN OR OTHER
In early 2022 I was going to retrieve my wallet from the console area of my wife's 2019 Ford Expedition when thumb was lacerated by something on the vehicle. I was unable to find what exactly had cut my thumb. A few months later on June 7, 2022 my wife was injured when her hand was lacerated by a sharp piece of chrome trim in the console area of the same vehicle. The injury to her hand was much worse than mine and resulted in a significant scar. I have attached pictures of the injury and a picture taken of the chrome piece that lacerated her hand along with a picture today of the scar left behind. I made an appointment at the Ford dealership back in 2022 to have the piece fixed but I can't remember if they replaced the part or simply cut the chrome piece off. We traded that expedition off on January 28, 2023. We currently have a 2024 expedition so we received a recall notification in the mail, I wanted to make sure NHTSA was aware of our injuries in relation to this recall.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11745324June 19, 2026
SEAT BELTS
As I was driving down the road, my passenger seatbelt popped and exploded, filling my car with smoke. My son yelled fire although I didn’t see a flame. My passenger seatbelt is no longer functioning. Leaving me with one less seat in my car. Ford refuses to fix or give a loaner
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11744679June 17, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a loud chattering sound coming from the engine before the vehicle stalled. The vehicle was taken to the local dealer who replaced the cam phasers and the vehicle was repaired. The contact stated that the failure reoccurred. Additionally, the A/C failed to blow cool air due to a condenser failure. During the failure, the windows failed to properly defrost, causing a visibility hazard. The vehicle also experienced hard shifting and a shift fault code message was displayed. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744843June 17, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the dealer sent a mobile mechanic to place of employment to inspect the vehicle and the contact was informed that the seat belts were in proper working order. Recently while attempting to park the vehicle, there was a loud booming sound coming from the vehicle. The contact discovered that the front passenger's side seat belt retractor pretensioner had unexpectedly deployed. The contact stated that 30 minutes after the failure, there was an abnormal burning sulfur odor coming from the vehicle. The contact called the dealer, and a mobile mechanic arrived to inspect the vehicle. The mechanic advised the contact to drive the vehicle to the dealer for additional inspection. The vehicle was taken to the dealer where it remained. The contact was later informed that a second recall, NHTSA Campaign Number: 26V344000 (Seat Belts), was added to the VIN and that parts for the recall repairs were unavailable. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744221June 15, 2026
SEAT BELTS
Middle row right side and middle row left side seat seatbelt retractor pretensioners are malfunctioning and causing the seat belts to lock up while the vehicle is in and driving. I have received alerts on my ford pass for this issue as well. As well as the front passenger and driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743857June 13, 2026
POWER TRAIN
There have been multiple times when I’m driving on the highway, at highway speeds, and the expedition will stall when shifting gears. There will be a moment when it sounds like the vehicle is in neutral, a loud clunking sound will be heard, and then it jerks into the gear it should be in. This has happened to me on numerous occasions, even happening at lower rates of speed, like when I’m in town and accelerating after being at a stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743823June 12, 2026
POWER TRAIN
Transmission failed at approximately 110,000. Prior to there were episodes of hesitation during acceleration. Transmission was replaced at ford dealership with new parts. This transmission is not available for inspection. The vehicle is at 161,000 miles and is starting to have the same hesitation issues. The vehicle will also die at times when the auto stop engine activates. The new issues have not been addressed by a dealer yet. Safety is at risk when accelerating because it cuts out and you could be hit by an oncoming vehicle or fail to maneuver appropriately without acceleration power. The recall for hesitation was completed on this vehicle by the Ford dealership and the issue resurfaced after this was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743160June 10, 2026
SEAT BELTS
While driving down the highway I suddenly heard a loud bang and what looked like smoke came out from the area by the front passenger seatbelt. The seatbelt had suddenly retracted fully and locked. Thankfully the seat was unoccupied at the time, so nobody was injured by this. When calling the local Ford dealership we were told we needed to bring vehicle in for inspection before parts could be ordered. When we called back to schedule the inspection we were told the recall was paused so we needed to wait to even have the inspection. After contacting Ford corporate we were finally able to bring in for inspection 06/01/2026 to confirm what we already knew about the broken seatbelt retractor. The dealership relayed this info to Ford, and Ford told them not to fix it at this time. When we called the dealership 06/08 they relayed that info to us. We then requested that Ford provide us a loaner vehicle. The dealership called us back 06/09 to let us know that Ford would not be providing a loaner vehicle. Our front passenger seat is occupied about 95% of the time, and that seatbelt is completely unusable. We have not been given any kind of timeline for when it can be repaired, and have no other option but to drive it the way it is. It is illegal and we are forced to put the life of one of our family members at risk because we do not have any extra seats or the money to buy yet another vehicle or pay for a rental as we are still paying for this vehicle that we bought less than a year ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743193June 10, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Multiple times we have received Powertrain Failure warnings. These warnings typically happen when driving in cruise control but also happens in normal driving. The car has trouble shifting gears, gets stuck in gears, and has trouble downshifting. This creates unsafe and unstable driving especially at high speeds. Repeated visits to the dealer have yielded no results and the dealer has not mentioned transmission work one time despite a clear issue and widespread issues with this transmission model. This issue has been persistent since the car was bought.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743347June 10, 2026
POWER TRAIN
The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have the 2019 ford expedition manufacturered in January of 2019 there is constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds and side streets are the worst, this is a great concern of mine. My dealership will not fix the issue due to manufacturer warranty is out. However this is a known issue after this model was built. Ford is no help they said there is no warranty on it to fix it amd no customer satisfaction program available. I do not have $10,000 or more to replace this issue. CDF drum of this model was also found to be defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742813June 8, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition Max. The contact received a recall notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger's seat belt retractor pretensioner unexpectedly deployed while the contact's minor son was seated in the front passenger seat. The vehicle was taken to the dealer but was not inspected. The contact was informed of an inspection fee and was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742076June 4, 2026
SEAT BELTS
he contact owns a 2019 Ford Expedition. The contact stated while driving 35MPH, occupied with his wife in the vehicle, the contact heard a loud bullet noise and his wife thought she has gotten injured from a weapon. The contact pulled over to the right side of the road and he noticed the passenger seat belt had retracted independently the exposed. The vehicle was taken to a dealer where they informed the recall was paused and they were nothing they could do at this time. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 26V344000 ( SEAT BETLS) The manufacturer was notified of the failure. The approximate mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740844May 29, 2026
ELECTRICAL SYSTEM
Ford issued TSB 22-2089 addressing the evaporator temperature sensor that provides an incorrect or "biased" reading in Ford F-150 / Raptor: 2015–2022Ford F-250 / F-350 / F-450 / F-550 Super Duty: 2017–2022Ford Expedition: 2018–2022Lincoln Navigator: 2018–2022 causing cabin temperatures to reach hazardous levels that can cause heat stroke in adults and especially children posing a significant risk on roadways and to other drivers. The faulty part was installed in family advertised vehicles. It is a known Technical Service bulletin. On May 29th 2026 at 10:35 am the family advertised 2019 Ford Expedition with capacity to seat 7-8 passengers experienced TSB 22-2089 faulty while on a family trip in another state, causing extreme respiratory distress in 2 of the 4 children due to cabin temperatures reaching a recorded 83 degrees fahrenheit and climbing.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11740298May 27, 2026
POWER TRAIN
Continued transmission issues, losing power, hard shifts, down shifts at random times. Been to the dealership several times about this. Safety issues due to being on busy highways at 65+ mph and loss of power or down shifts puts myself and others at risk of a wreck. No warning signs. Started reporting issues in September of 2025. Dealership has made 3 attempts to fix and the issue hasn’t been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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