Ford Expedition Complaints (2013)

92 consumer complaints on file.

#11082582April 2, 2018
POWER TRAIN
WHEN DRIVING THE TRANSMISSION DOWNSHIFTS AND MAKES THE RPMS REF HIGH. THEN THE WRENCH ICON WILL SHOW ON THE DASH AND THE CAR SAYS ' MILES TILL EMPTY AND THE MPH GAUGE GOES TO 0 EVEN THOUGH IT'S STILL DRIVING. IT WILL ALSO MENTION THE SPEED WHEEL SENSOR HAS MALFUNCTIONED. I CORRECT THIS BY PULLING OVER AND RESTARTING THE CAR SOMETIMES A FEW TIMES WITHIN 5 MINUTES HAVING TO PULL OVER EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074995February 26, 2018
POWER TRAIN
THE TRUCK SLOWS DOWN AND THE WRENCH COMES ON THE DASHBOARD AND AFTER THAT 3 DASHES COME UP ALONG WITH THE STATEMENT "MILES TO E FUEL LEVEL LOW" AND THE FUEL IS NOT LOW AT ALL. IN THE BOOK IT STATES POWER TRAIN. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064913January 25, 2018
POWER TRAIN
WHILE DRIVING WITH MY FAMILY OF 3 KIDS ON A 4-LANE HIGHWAY AT ABOUT 60 MPH, THE TRANSMISSION DOWNSHIFTED INTO WHAT I BELIEVE WAS 1ST GEAR. THE VEHICLE LUNGED FORWARD, LOCKED UP OR SKIDDED THE REAR TIRES AND SLOWED WAY DOWN. AFTER LETTING OFF THE GAS PEDAL, THE VEHICLE DROVE AT 20 MPH FOR A BIT AND THEN WENT BACK TO ACTING NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057727December 31, 2017
POWER TRAIN
WHILE VACATIONING IN VIRGINIA I WAS DRIVING ABOUT 60 MPH ON A BUSY HIGHWAY WHEN THE CAR SUDDENLY SHIFTED INTO FIRST GEAR, WHICH VERY NEARLY CAUSED A REAR END COLLISION BY THE VEHICLE BEHIND ME. I GOT THE CAR TO A FORD DEALERSHIP AND IT WAS REPAIRED UNDER WARRANTY. SEEMS LIKE A VERY DANGEROUS DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019916August 26, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED MULTIPLE TIMES EVEN AFTER TURNING OFF AND RESTARTING THE CAR (AND ACROSS MULTIPLE DAYS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990852May 22, 2017
ENGINE, UNKNOWN OR OTHER
WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956209February 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956060February 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10948854February 1, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947289January 24, 2017
SERVICE BRAKES
PARKING BRAKE FAILED TO HOLD THE VEHICLE AT 1500 RPM WHICH IS REQUIRED IN MASSACHUSETTS TO PASS STATE INSPECTION. IT DOES NOT PERFORM TO SPECIFICATIONS. VEHICLE WAS ABOUT 2 YRS OLD WITH 9500 MILES. DEALER HAD TO REMOVE AND CLEAN PARKING BRAKES PARTS AND REASSEMBLE. I HAD THE EXACT SAME ISSUE WITH 2000 EXPEDITION EVERY YEAR THE PARKING BRAKE WOULD FAIL STATE INSPECTION AND HAD TO BE REPAIRED. I CONSIDER THIS A SAFETY ISSUE AND DESIGN FLAW IF THE PARKING BRAKES CHRONICALLY UNDER PERFORM ON THESE FORD VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925571November 12, 2016
SERVICE BRAKES
UPON BRAKING AT HIGH SPEEDS SUCH AS 65 MPH EXITING THE INTERSTATE, THE. STEERING WHEEL WOULD SHUDDER VIOLENTLY, THEREFORE IN JANUARY 2016 AT 39,416 MILES, HAD FRONT BRAKES AND ROTORS REPLACED PRIOR TO DRIVING IN THE ROCKY MOUNTAINS OF COLORADO. BY JULY~ AUGUST 2016, REOCCURRENCE OF SAME PROBLEM SO TOOK VEHICLE TO AN ALIGNMENT SHOP FOR SERVICE, WHERE NEW ROTORS WERE THE PLAN BUT THEY DISCOVERED FRONT BRAKES ALSO NEEDED REPLACING SO BOTH REPLACED ON THE FRONT. NOW, NOVEMBER 10, MILEAGE IS 54,125, AND VISITED FORD DEALER AFTER SMOKE AND GROANING NOISE OCCURRED. I WAS TOLD FRONT BRAKES WEREN'T SAFE TO DRIVE. I HAVE NOW PAID FOR NEW FRONT BRAKE, NEW FRONT CALIPER, NEW BRAKE HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915789October 13, 2016
SUSPENSION
THE STRUTS WERE REPLACED AT 26,344 ON 6/30.16 AND NOW IN OCTOBER 2016 THE NEW ONES ARE ALSO LEAKING OIL AND NOT WORKING. I DRIVE ON PAVED ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907656September 19, 2016
UNKNOWN OR OTHER
WE NOTICED WHAT APPEARTED TO BE A DRIP ON DRIVER WINDOW AND CLEANED IT OFF. TIME WENT BY AND THEN NOTICED AGAIN IT ALONG WITH LITTLE NICKS IN FILM. BROUGHT CAR IN FOR OTHER ITEM AND IT WAS MENTIONED. REPRESENTATIVE CALLED AND SAID THE INNER WORKINGS OF WINDOW WAS DISINTEGRATING INSIDE THE DOOR PANEL. WE HAD TO HAVE THE REGULATOR REPLACED. THE TOTAL COST WAS $494.00. WE DONT USE THE WINDOW OFTEN SO WE HAVE NO IDEA HOW LONG THIS AS BEEN GOING ON. WE CERTAINLY WOULD NOT EXPECT THIS TO HAPPEN IN THIS AGE OF A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903779September 6, 2016
SUSPENSION
BOTH FRONT STRUTS LEAKING FLUID AFTER ONLY 36,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899641August 30, 2016
UNKNOWN OR OTHER
THE CAR HAS 31,000 MILES ON IT, AND HAS BEEN PROPERLY MAINTAINED ACCORDING TO FORD SPECIFICATIONS. ON 4 DIFFERENT OCCASIONS, THE CAR HAS SWITCHED INTO LIMITED POWER MODE WITHOUT ANY WARNING. NO ENGINE WARNING LIGHTS APPEARED, THE CAR JUST SUDDENLY SLOWED DOWN. IN EACH CASE FULL POWER RESUMED IN ABOUT 5 SECONDS. IN 3 OF THE CASES, THE POWER LOSS OCCURRED DURING A TURN, AND POWER RESUMES AFTER STRAIGHTENING OUT. ON THE FOURTH TIME, THE CAR WAS NOT TURNING IT WAS TRAVELING STRAIGHT ON A SURFACE STREET . UNDER 30 MPH AND WE ATTEMPTED TO ACCELERATE.. IF WE HAD BEEN TRYING TO ACCELERATE INTO FREEWAY TRAFFIC COMING OUT OF AN ON RAMP, WE COULD EASILY HAVE BEEN HIT BY ONCOMING CARS TRAVELING AT HIGH SPEED. THE FIRST TWO INCIDENTS HAPPENED IN MAY, THE NEXT TWO IN AUGUST. I TOOK IT TO A FORD DEALER IN FLORIDA, AND THEY SAID THAT SINCE THE COMPUTER DID NOT RECORD ANY INCIDENT CODE AND THEY COULD NOT SEE ANYTHING THAT WAS WRONG, THEY COULD NOT DIAGNOSE THE PROBLEM. WHEN IT HAPPENED AGAIN AT HOME IN TEXAS, I TOOK IT BACK TO THE FORD DEALER WE BOUGHT IT FROM. THEY ALSO SAID THEY WOULD HAVE TROUBLE FINDING THE PROBLEM WITHOUT ANY INCIDENT CODE. THEY WERE UNABLE TO REPLICATE THE PROBLEM. BUT THEY DID SAY THAT THE FRONT TIRES NEEDED AN ALIGNMENT, AND THAT THE STEERING WHEEL WAS OFF CENTER CAUSING THE THE STEERING ANGLE TO READ INCORRECT. THEY ALSO DECARBED THE ENGINE AND CLEANED THE THROTTLE BODY. THEY SAID THEY DID NOT KNOW IF THE REPAIRS WOULD SOLVE THE PROBLEM. TODAY, AUGUST 30, WHILE DRIVING STRAIGHT AT ABOUT 45 MPH, WITHOUT ANY ATTEMPT TO ACCELERATE, THE CAR SWITCHED INTO LIMITED POWER MODE FOR A COUPLE OF SECONDS, AND THEN RESUMED NORMAL OPERATIONS. THIS WAS THE 5TH OCCURRENCE. THIS CONTINUES TO BE AN EXTREMELY HAZARDOUS SITUATION, AND FORD CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896861August 18, 2016
POWER TRAIN
DRIVING AT HIGHWAY SPEED THE WRENCH LIGHT COMES ON AND THE VEHICLE LOSES POWER. I AM ABLE TO BREAK AND GET TO THE SIDE OF THE ROAD BUT HAVE NO ACCELERATION. IF I SHUT OFF THE VEHICLE AND RESTART IT THE CHECK ENGINE LIGHT IS ON. THE ERROR CODE INDICATES IT IS A THROTTLE BODY SENSOR FAULT, BUT THE DEALERSHIP HAS CLEANED THE SENSOR AND REPLACED THE ELECTRONIC THROTTLE BODY TWICE AND IT IS STILL HAPPENING. THIS COULD CAUSE A SERIOUS ACCIDENT IF I'M IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816811December 29, 2015
SUSPENSION
LEFT FRONT STRUT FAILED LOSING CHARGE AND CAUSING UNSAFE STEERING AND SUSPENSION MOVEMENT WITH LESS THAN 31K MILES. RIGHT REAR STRUT FAILED SHORTLY AFTER. FORD STATES THIS IS A KNOWN SAFETY ISSUE BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816813December 29, 2015
SUSPENSION
RIGHT REAR STRUT FAILED CAUSING HANDLING ISSUES AND SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816815December 29, 2015
POWER TRAIN
AT 13,000 MILES REAR DIFFERENTIAL STARTED SHOWING SIGNS OF FAILURE, FORD STATED HOWL AND NOISE WAS NORMAL. AT 31,000 MILES FORD STATED THERE WAS AN ISSUE AND RING AND PINION HAD BEGUN TO FAIL. HAD IT FAILED WHILE DRIVING THE REAR END WOULD HAVE MOST LIKELY LOCKED UP. A COMPLETE WORK ORDER WITH PART NUMBERS IS AVAILABLE FOR NHTSA REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816830December 29, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN WET OR RAINY CONDITIONS PERSIST THE FRONT PARK ASSIST SYSTEM ACTIVATES ANYTIME THE VEHICLE DROPS BELOW THE PRESENT SPEED THRESHOLD ALERTING THAT THERE IS AN 'OBJECT' PRESENT NEAR THE SENSOR. THE OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR WHEN PARKED OR WHEN THE VEHICLE SLOWS FOR TRAFFIC OR TRAFFIC CONTROL DEVISES AND NO VEHICLES ARE PRESENT. THE SYSTEM ALSO RANDOMLY ALERTS IN CLEAR AND DRY CONDITIONS BUT THIS IS RARE (MAYBE ONCE A MONTH). THIS CAUSES A GRAVE SAFETY ISSUE AS YOU ARE UNSURE IF THERE COULD BE A SMALL PERSON OR ANIMAL PRESENT IN FRONT OF THE VEHICLE, THE DRIVER MUST TAKE EXTRA TIME TO EXIT THE VEHICLE AND VISUALLY VERIFY THAT NO ONE HAS ENTERED THE BLIND SPOT WHILE STOPPED OR PARKED. FORD CHECKED THE SYSTEM AND STATED THIS IS NORMAL AND A KNOWN ISSUE. THEY SAID THAT THEY ARE NOT SURE HOW TO REMEDY THE ISSUE BUT JUST TO USE EXTRA CAUTION. SERVICE HISTORY REPORTS ARE AVAILABLE ON THIS AS WELL AS VIDEO TO SHOW THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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