Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10409251June 28, 2011
STEERING
TL* THE CONTACT 1997 FORD EXPEDITION. THE CONTACT STATED THE STEERING BOLT ON THE VEHICLE BROKE. THE CONTACT FOUND NHTSA RECALL CAMPAIGN IN NUMBER: 03V196000 (STEERING: GEAR BOX: SHAFT SECTOR), BUT WAS TOLD BY THE MANUFACTURER THAT HIS VEHICLE WAS NOT INCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402055May 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE MAIN COMPUTER, WHICH WAS HOUSED BEHIND THE MAIN FUSE BOX, WOULD ABSORB MOISTURE WHENEVER IT WOULD RAIN. THE FAILURE CAUSED SEVERAL FAILURES INCLUDING THE FAILURE OF ALL OF THE INSTRUMENT PANEL GAUGES, THE VEHICLE WOULD LOCK AND UNLOCK INDEPENDENTLY, THE INTERIOR LIGHTS WOULD ILLUMINATE INDEPENDENTLY, THE STARTER WOULD ATTEMPT TO ENGAGE WHEN THE VEHICLE WAS RUNNING AND WHEN THE KEYS WERE NOT IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO MADE SEVERAL REPAIRS TO NO AVAIL. IN ADDITION, THE MAIN COMPUTER WAS ALSO REPLACED B UT THE FAILURE PERSISTED AND WOULD ONLY RECUR WHEN IT RAINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400613May 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE, WHICH ORIGINATED FROM UNDER THE HOOD. THE POLICE AND THE FIRE DEPARTMENT WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 232,936.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399202May 5, 2011
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING DOWN THE HIGHWAY A NORMAL SPEED THE SPARE TIRE ON MY EXPEDITION FELL OFF WHEN THE CABLE HOLDING THE TIRE UP SEEMED TO HAVE BROKE. MY VEHICLE RAN OVER THE TIRE AND I COULD SEE THE SPARE BOUNCING WILDLY DOWN THE ROAD. FORTUNATELY, NO OTHER CARS HIT THE TIRE BUT IT WAS EXTREMELY CLOSE SINCE A CAR JUST PASSED FROM THE OTHER DIRECTION AND THERE WOULD HAVE BEEN NO WAY THEY COULD HAVE MISSED THE BOUNCING TIRE IN THE ONCOMING LANE. FORD DOES NOT KNOW HOW CLOSE THEY CAME TO KILLING INNOCENT PEOPLE. THE ROAD WAS SMOOTH WITHOUT BUMPS, THE TIRE JUST FELL OFF. TO MY KNOWLEDGE, WE HAVE NEVER USED THE SPARE TIRE ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390531March 17, 2011
SUSPENSION
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT NOTICED THAT THE VEHICLE WAS LEANING TO ONE SIDE. THE CONTACT'S HUSBAND INSPECTED IT AND NOTICED THAT THE TORSION BAR WAS BROKEN. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER/MECHANIC NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386795March 7, 2011
ENGINE AND ENGINE COOLING
FEBURARY 28, 2011 I PURCHASED A 97 FORD EXPEDITION. I DROVE THE TRUCK FOR ONE DAY AND ON MARCH 4, 2011 I PARKED THE TRUCK UNDER THE GARAGE AROUND 8:30 A.M. AND AROUND 10:45 A.M THE TRUCK CAUGHT FIRE UNDER THE HOOD ON THE DRIVERS SIDE BY THE TIME THE FIRE WAS PUT OUT . THE WHOLE FRONT END WAS BURNED UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10383317February 19, 2011
SERVICE BRAKES, HYDRAULIC
LOST BRAKES ON 476 OUTSIDE OF PHILLY DITCHED CAR SO I WOULD NOT HIT STOPPED CARS, TOTALED MY EXPEDITION AND WIFE, KIDS, DOG, AND I ALL SURVIVED, JUST BLEEDING AIRBAG BURNS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369371December 6, 2010
AIR BAGS
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS TRAVELING 35 MPH AND CRASHED INTO THE REAR OF A TOW TRUCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED BY THE TOW TRUCK TO THE CONTACTS PLACE OF RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 199,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10364237November 6, 2010
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
1997 FORD EXPEDITION LOST #7 SPARK PLUG. ALL 7 PEOPLE ON-BOARD DIED IN ENSUING FIRE. DEFECT KNOWN BY NHTSA AND FORD FOR MANY YEARS. NHTSA IS THE HEADLINE YOUR WAITING FOR? THIS IS YOUR RESPONSIBILITY. DO YOUR JOB. UPDATED 11/29/10 *BF UPDATED 12/07/10 *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
7
#10356977September 22, 2010
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION WITH FOUR DAYTON TIMBERLINE HT 265/75/16 TIRES. THE CONTACT STATED THAT ON ALL FOUR TIRES THE SIDEWALL IS SEPARATING FROM THE REST OF THE TIRE. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354360September 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1997 EDDIE BAUER FORD EXPEDITION THAT I BOUGHT IN 1998 AS A DEMO MODEL IT HAS RUN GREAT UNTIL IT STARTED TO BLOW THE SPARK PLUG FROM THE HEADS THE FIRST TIME WAS LAST YEAR WHILE MY FAMILY AND I WERE DRIVING BACK FORM TEXAS WE WERE IN A REMOTE PART OF THE COUNTRY WHEN IT BLEW AND SPENT OVER 500.00 FOR TOWING NOT TO MENTION THE 1200.00 DOLLAR BILL THAT THE DEALERSHIP TAGGED ON. I WAS NEVER INFORMED THAT THIS WAS A PROBLEM THAT COULD RE-OCCUR WE HAVE TAKEN OTHER TRIPS BUT DID NOT HAVE ISSUE UNTIL JUST RECENTLY IT BLEW ANOTHER PLUG AND OF COURSE THE BILL IN THE THOUSANDS. FORD NEEDS TO TAKE SOME OWNERSHIP FOR THE PRODUCT THAT THEY BUILD IF THEY WANT TO KEEP SOME OF AS CUSTOMERS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336624June 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE DASHBOARD COMPONENTS FAILED. WITHIN SECONDS, THE VEHICLE STALLED. THE DEALER ADVISED THAT THE FAILURE WAS DUE TO FLUID LEAKING INTO THE ENGINE. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336549June 15, 2010
INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CAR WAS DEAD WHEN I WOKE UP. JUMPED IT, SPEEDOMETER DIDN'T WORK AFTERWARD. LIGHTS IN RIGHT HAND CORNER BLINK ON AND OFF I WAS TOLD BY THE FORD DEALER IT IS A GEM MODULE IS GETTING WATER IN IT BUT I DO NOT HAVE A LEAK IN MY WINDSHIELD. I RESEARCHED ONLINE AND SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. IT BECOMES DANGEROUS BECAUSE THE CAR WON'T MOVE SOMETIMES IN THE MIDDLE OF DRIVING ON THE FREEWAY. I SEEMS TO HAPPEN WHEN IT RAINS (WHICH IS EVERYDAY IN SEATTLE) I HAVE ALMOST BEEN HIT 3 TIMES BECAUSE OF THIS PROBLEM AND I JUST BOUGHT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334659June 4, 2010
TIRES, SUSPENSION:FRONT
JUNE 4, 2010 [XXX] WMC TV 5 MEMPHIS, TN 38104 DEAR MR. WISE AND CONSUMER INVESTIGATORS: WALMART IS SELLING RECALLED TIRES OUTLAWED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND DEPARTMENT OF TRANSPORTATION. THIS SERIES WAS ONCE SOLD BY FIRESTONE. THIS TIRE IS RESPONSIBLE FOR OVER 26,000 DEATHS AND $1M IN DAMAGES ETC. GOODYEAR BOUGHT THE TRADEMARKED SERIES MENTIONED IN THE SUBJECT LINE AND IS SELLING THEM ONLY AT WALMART. THIS IS THE SAME PRODUCT BUT DIFFERENT COMPANY. THE TIRES SPECIFICS ARE P25570R16. I AM PREPARING TO TAKE THIS STEP FURTHER TO GET THIS SERIES REMOVED FROM THE SHELVES. IT IS THE TIRES TREAD, DEPTH, SIZE, HEIGHT, ETC. THAT DID NOT CONFORM TO THE FEDERAL GOVERNMENT'S REGULATIONS AN SPECIFICITIES. CONTACT ME TO FURTHER DISCUSS THIS ISSUE VIA EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED IVOQ 10/22/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333891May 30, 2010
ENGINE AND ENGINE COOLING
1997 FORD EXPEDITION 5.4L TRITION ENGINE . ENGINE HAS EXPERIENCE SEVERAL COIL PACK FAILURES SINCE ABOUT 25000 MILES. AROUND 120,000 MILES IT HAS HAD 3 FAILURES DUE TO SPARK PLUGS BLOWING OUT OF THE HEADS. HAD TO HAVE THE CAR TOWED EACH TIME WITH A RATHER EXPENSIVE REPAIR BILL EACH TIME. NEEDLESS TO SAY FORD SAYS THIS IS NOT A PROBLEM. THIS CAR IS IN GREAT CONDITION AND HAS ALWAYS BEEN SERVICE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326850April 21, 2010
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE COMING TO A STOP SIGN AT 3 MPH, THE CONTACT SUDDENLY HEARD A NOISE. UPON STOPPING, THE CONTACT NOTICED THAT THE SPARE TIRE HAD FALLEN OFF BECAUSE OF A BROKEN CABLE. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO INSPECT OR REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS 78,525. THE FAILURE MILEAGE WAS 78,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324454April 8, 2010
ENGINE AND ENGINE COOLING
I HAVE A 1997 FORD EXPEDITION, MY 15 YEAR DAUGHTER AND I WAS DRIVING ON 10 FREEWAY GOING EASTBOUND TOWARDS SAN BERADINO, WHEN MY CHECK ENGINE LIGHT STARTED FLASHING A THEN I HEARD A LOUD POP UNDER MY HOOD AS MY TRUCK STARTED TO LOSE POWER AND MAKE LOUD POPPING SOUNDS. I WAS TERRIFIED CAUSE THIS HAPPEN AS I WAS GOING BETWEEN 65 AND 70 MILES PER HOUR ON FREE WAY. ONCE I COASTED SAFELY TO SIDE OF FREEWAY AND EXAMINED UNDER MY HOOD I SEE MY SPARK PLUG WIRE LAYING TO THE SIDE AND SPARK PLUG LAYING ON AXLE I WAS IN DISBELIEF UNTIL I TRIED TO PICK UP SPARK PLUG AND IT WAS TOO HOT, TO HOLD IN MY HAND YES THIS WAS MY SPARK PLUG! IT HAD BEEN SPIT OUT OF THE ENGINE. THIS IS VERY DANGEROUS ONCE THIS HAPPENS YOUR TRUCK LOSE POWER AND SLOWS DOWN TREMENDOUSLY, I HAD MY TRUCK TOWED TO SHOP. I KNEW I WOULD HAVE A HARD TIME EXPLAINING THIS TO MECHANIC, BECAUSE I'M A WOMAN AND MECHANIC WAS NOT GOING TO BELIEVE ME, BUT HE STATED THAT IT WAS COMMON IN FORD TRUCKS, THE SAME THING HAPPEN TO HIM AND WHEN HE CONTACTED DEALER THEY DID NOT ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THEY'RE SPARK PLUGS. MY QUESTION IS DOES SOME HAVE TO BE KILLED BEFORE YOU GUYS DO SOMETHING IT COST ME $400 DOLLARS TO REPAIR THIS AND IT COULD HAVE COST ME MY LIFE MECHANIC STATED THAT IT COULD HAPPEN AGAIN AND MAYBE I SHOULD GET RID OF IT AS HE SOLD HIS NAVIGATOR AFTER HIS INCIDENT. WOULD NOT FEEL RIGHT PUTTING SOMEONE ELSE THRU THIS. AS I RESEARCH THIS ISSUE I SEE I'M NOT THE ONLY ONE AND THIS IS NOT AN ISOLATED INCIDENT. THIS HAS HAPPENED ENOUGH TIMES TO ENOUGH PEOPLE FOR FORD TO BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319219March 12, 2010
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
OUR SPARE TIRE THAT WAS MOUNTED UNDERNEATH THE CAR, -FELL OFF- WHILE DRIVING THROUGH A RESIDENTIAL NEIGHBORHOOD. THE CABLE "BROKE" THAT WAS HOLDING IT IN PLACE UNDERNEATH THE CAR. THANK GOODNESS WE WERE NOT ON THE FREEWAY. IT WILL COST $100. TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316870March 4, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO STALL WHILE DRIVING 10 MPH AND THERE WAS A LEAK IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO MIDAS FOR AN OIL CHANGE AND THE VEHICLE BEGAN TO STALL IMMEDIATELY AFTER IT WAS SERVICED. THE CONTACT TOOK THE VEHICLE BACK TO MIDAS THREE TIMES AFTER IT STALLED. THE MECHANIC STATED THAT THE VEHICLE NEEDED A COIL PACK. THE MECHANIC PERFORMED A TUNE UP AND THAT THE SPARK PLUGS WERE DAMAGED. THE CYLINDER HEAD ALSO NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CONTACT WAS TOLD BY FORD A REPRESENTATIVE THAT THE FORD EXPEDITION SPARK PLUGS RECALL WAS CLOSED. THE CURRENT MILEAGE WAS APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308019February 9, 2010
ENGINE AND ENGINE COOLING:ENGINE
#4 SPARK PLUG BLEW THRU HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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