Ford Expedition Complaints (2000)

890 consumer complaints on file.

#750434August 14, 2001
STRUCTURE
ON THE 8 PASSENGER FORD EXPEDITION, THE STEP DOWN LEDGE INSIDE THE VEHICLE, IS TOO NARROW WHEN THE SECOND ROW SEAT IS IN THE UPRIGHT POSITION. THE DROP DOWN IS SLIGHT AND THE WIDTH IS NARROW. IT IS VERY DIFFICULT TO STEP OUT OF THE VEHICLE, ESPECIALLY BACKWARDS. OUR VEHICLE CONTAINS 2 BOOSTER SEATS ONE CAR SEAT AND ONE INFANT CARRIER. THIS BEING THE CASE, WE ARE USUALLY STEPPING OUT BACKWARDS WITH A CHILD/INFANT IN HAND. I INJURED MY ELBOW BRACING MYSELF SO THAT I DIDN'T DROP MY 7 WEEK OLD AFTER SLIPPING ON THIS LEDGE. THIS IS NOT THE FIRST SUCH INCIDENT. I'M NOT THE ONLY ONE TO DO THIS IN THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#750485August 14, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
REPORTED ENGINE LOSING POWER TO DEALERSHIP WHILE VEHICLE WAS UNDER WARRANTY ON 2 PRIOR OCCASIONS BEFORE VEHICLE SHUT DOWN TOTALLY WHILE IN DRIVING MODE. DEALER'S SERVICE DEPARTMENT COULD NOT FIND A PROBLEM ON THOSE PRIOR VISITS. WITH THE COMPLETE POWER FAILURE, THE DEALER'S SERVICE DEPARTMENT FOUND THAT A FIRE HAD OCCURRED IN THE ELECTRICAL JUNCTION BOX, BURNING SEVERAL WIRES THAT HAD TO BE REPLACED. DEALER INSISTED THAT THIS TOTAL SHUTDOWN HAD NOTHING TO DO WITH PREVIOUS LOST OF POWER THAT I REPORTED TO THEM. I WAS FORTUNATE NOT TO BE IN A LOT OF TRAFFIC WHEN MY FAILURE OCCURRED, BUT THE NEXT PERSON MAY NOT BE SO LUCKY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#749428July 30, 2001
TIRES
DRIVING ON HIGHWAT AT APPROXIMATELY 70 MPH RIGHT FRONT TIRE TREAD SEPARATED FROM TIRE COMPLETELY CAUSING THE VEHICLE TO PULL TO THE RIGHT. I MANAGED TO SLOW DOWN AND PULL THE CAR OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. *AK (TIRESIZE: 275/60/17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749384July 28, 2001
AIR BAGS:FRONTAL
MY EXPEDITION REAR ENDED ANOTHER CAR AT 35MPH . THE WHOLE FRONT END OF MY EXPEDITION WAS CAVED IN . UPON INPACT, DRIVER'S/ PASSANGER'S AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893161July 25, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT35 MPH, AND AS RESULT OF A CRASH, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMAITON.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748875July 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
VEHICLE CONTINUES TO EXHIBIT SAME INTERMITENT POWER LOSS FOR THE PAST 13 MONTHS. VEHICLE IS BECOMING VERY DANGEROUS, AS LOSS OF POWER REQUIRES COMPENSATION ON DRIVERS PART TO ANTICIPATE TRAFFIC FLOW. TRAVELING THROUGH SOUTH DAKOTA BAD LANDS (TOWING 25FT TRAVEL TRAILER), CLIMBING OUT OF VALLEY, WHEN VEHICLE LOST POWER. VEHICLE WAS CLIMBING OUT WITH NO PROBLEM, WHEN HALF WAY UP THE VEHICLE DECELERATED FROM 35MPH TO LESS THAN 5MPH (NO CHANGE IN HILL GRADE). VEHICLE QUIT RUNNING APPROXIMATELY 100 MILES FROM RAPID CITY SD. CATALYTIC CONVERTERS WERE BURNED-UP. ALL DEALERS VISITED OVER THE LAST 13 MONTHS HAVE NOT BEEN ABLE TO DEFINE THE PROBLEM. VEHICLE CONTINUES TO SELF DESTRUCT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747814July 4, 2001
TIRES
ALL FOUR TIRES SHOW SIGNIFICANT CRACKS ALONG INSIDE ABOVE AND INCLUDING THE BEAD. CHECKED TIRES AFTER HEARING SLAPPING NOISE FROM BOTH REAR TIRES. GENERAL TIRE DEALER DETERMINED FAILURE, BUT COULD NOT REPLACE DUE TO SHORTAGE OF THE TIRES. REPLACED WITH MICHELON AT MY EXPENSE AS FORD MOTOR AND CONTINENTAL TIRE REFUSED ASSISTANCE WHEN CONTACTED. CLOSE UP PICTURES ARE AVAILABLE. (DOT NUMBER: ADT0 44T TIRESIZE: P275/60R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747660July 2, 2001
TIRES
I CAN PROVIDE DOT # FROM PHOTOGRAPHS TAKEN. ALL FOUR TIRES DEVELOPED 1-3 INCH CRACKS ON THE INNER SIDE OF TIRE APPROX. 1 INCH ABOVE BEAD AND INCLUDING THE BEAD ON ONE TIRE. GENERAL TIRE DEALER IDENTIFIED FAILURE. GENERAL 800 COULD NOT OFFER ANY HELP. CLOSEUP PHOTOS WERE TAKEN OF FAILURES.*AK (TIRESIZE: P275/60R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891272June 26, 2001
SEATS:FRONT ASSEMBLY:RECLINER
PASSENGER'S SEAT LATCH WHICH HOLDS BACK REST IN PLACE HAS BROKEN, CAUSING THE SEATBACK REST TO MOVE BACK AND FORTH. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST BECAUSE VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891023June 22, 2001
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION, INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE IS NOT SHIFTING INTO GEARS CORRECTLY. WHEN SHIFTING INTO PARK, RADIO AND INTERIOR LIGHTS COME ON WITHOUT OPERATING THEM. ALSO, WHILE DRIVING RADIO AND INTERIOR LIGHTS CUT OFF WITHOUT OPERATING THEM. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO DETERMINE CAUSE OF PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561680June 19, 2001
TIRES:TREAD/BELT
THE RIGHT REAR GENERAL TIRE BLEW OUT AND SEPARATED WHILE THE CONSUMER WAS TRAVELING AT 60MPH, DEALER DETERMINED THAT THE TIRE BLEW OUT BECAUSE OF TREAD SEPARATION AND RECOMMENDED TO REPLACE THE REMAINING THREE AS WELL, HOWEVER CONSUMER HAD TO DRIVE HOME 400 MILES TO GET REPLACEMENT TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890654June 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
INJECTOR IN CYLINDER #5 WAS HELD WIDE OPEN WHICH ALLOWED RAW FUEL TO SATURATE CATALYTIC CONVERTER, WHICH ENDED UP RUNNING OUT OF EXHAUST. DEALERSHIP HAS EXAMINED VEHICLE, AND WAS GOING TO REPLACE ENGINE BLOCK WITHOUT RENEWING ANY WARRANTY ON VEHICLE. *AK CONSUMER IS REQUESTING THAT FORD BUY BACK THE VEHICLE, CONSUMER STATED THAT WHILE DRIVING, THE STEERING WHEEL BEGAN TO SHIMMY AND THE CHECK ENGINE LIGHT ILLUMINATED ON AND OFF SEVERAL TIMES, MECHANIC INFORMED CONSUMER THAT VEHICLE COULD HAVE BLOWN UP DUE TO THE BENT PISTON ROD AND STATED THAT ONCE THE INJECTOR STICKS OPEN, THE ENGINE COMPUTER DOES NOT SHUT THE ENGINE DOWN BUT LEANS TO OTHER CYLINDERS OUT AND KEEPS POURING THE FUEL TO THE STUCK INJECTOR STRAIGHT IN THE CATALYTIC CONVERTER, CONSUMER IS ALSO ANGRY BECAUSE A REBUILT ENGINE IS BEING PUT IN THE VEHICLE INSTEAD OF A NEW ENGINE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889858June 6, 2001
VISIBILITY:GLASS, SIDE/REAR
HAD VEHICLE PARKED WHEN REAR WINDOW EXPLODED FOR NO REASON. HAD NO WARNING OF PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745821May 24, 2001
TIRES
I AM TRYING TO FIND OUT RECALL INFORMATION ON MY TIRES,BEFORE THEY FAIL! NO SAFETY DEFECT MENTIONED. (TIRESIZE: 17)( DOT NUMBER: TIRE SIZE: 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745774May 23, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS SHUT OFF ON AT LEAST THREE SEPARATE OCCASIONS WHILE DRIVING ON INTERSTATE HIGHWAY AND TOWING A 4X8 FT U-HAUL TRAILER WITH THE HEADLIGHT SWITCH IN THE AUTOLAMP CONTROL POSITION. I WAS FOLLOWING MY WIFE IN HER VEHICLE AND SHE OBSERVED THE HEADLIGHTS WOULD PERIODICALLY BE OFF FOR A PERIOD OF TIME AND THEN BE ON AGAIN. SHE MENTIONED THIS TO ME WHEN WE STOPPED AT A REST AREA AND I TOLD HER I DID NOT TURN THE HEADLIGHTS OFF OR ON . I HAVE LEFT THE HEADLIGHT SWITCH IN THE AUTOLAMP CONTROL POSITION SINCE THE VEHICLE WAS NEW (PAST 19 MONTHS). THAT ALLOWS ME TO START THE VEHICLE AND DRIVE WITH THE LIGHTS ON UPON STARTING AND THE HEADLIGHTS REMAIN ON FOR 12-20 SECONDS UPON TURNING THE IGNITION OFF AND GETTING OUT OF THE VEHILCE. I WILL BE TAKING THE VEHICLE TO THE LOCAL FORD DEALER IN FRANKLIN NC ON THURSDAY, MAY 24, 2001 TO HAVE THEM TROUBLESHOOT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745777May 23, 2001
STRUCTURE:BODY
AUXILIARY POWER POINT ON LOWER REAR OF CENTER CONSOLE BETWEEN FRONT SEATS HAS THE POWER POINT MOUNTED ON THE REAR OF THE CONSOLE ABOUT ONE INCH FROM THE FLOOR. WHEN THE SECOND ROW OF SEATS ARE FOLDED DOWN AS MANY PEOPLE DO WHEN TRAVELING, THE TOP OF THE SECOND SEAT BACKS BLOCKS ACCESS TO THE POWER POINT. TYPICALLY OWNERS PLUG IN A COOLER OR OTHER AUXILIARY ITEMS HERE. WHEN YOU TRY TO PLUG IN THE ITEM, YOU MUST FORCE THE TOP OF THE 2ND ROW SEAT BACK AWAY FROM THE REAR OF THE CENTER CONSOLE AND FORCE THE PLUG IN AT AN ACKWARD ANGLE AND ONCE PLUGGED IN, THE WIRES LEADING TO THE PLUG ARE SEVERLY BENT AT RIGHT ANGLES TO THE PLUG AND THEN THE 2ND SEAT BACK PRESSES DIRECTLY AGAINST THE WIRES WHERE THEY ENTER THE PLUG. THIS HAS CAUSED THE WIRE INSULATION TO BREAK AND PEEL OFF ALLOWING THE EXPOSED WIRES TO COME IN CONTACT WITH EACH OTHER AND /OR SHORT OUT THE POWER POINT. I FEEL THIS IS A DIRECT FIRE AND SAFETY HAZARD AND HAVE COMPLAINED ABOUT IT TO THE DEALERSHIP SERVICE DEPARTMENT AND TO FORD IN THEIR QUALITY CONTROL SURVEYS THEY MAIL OUT AFTER PURCHASE. I HAVE NOT HAD ANY RESPONSE FROM FORD. THE OWNERS MANUAL SHOWS THE AUXILIARY POWER POINT ON THE SIDE OF THE CENTER CONSOLE AS IT WAS IN THE 1997 EXPEDITION I HAD PREVIOUSLY OWNED, BUT THE FACTS ARE IT ISD INSTALLED ON THE REAR OF THE CENTER CONSOLE. FORD SHOULD ACCEPT THIS AS A VAILD SAFETY PROBLEM (FIRE HAZARD) AND RECALL THE VEHICLES TO HAVE THE AUXILIARY POWER POINT MOVED TO THE SIDE OF THE CONSOLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745581May 21, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
ITS A LOUD THUMP AT THE BOTTOM OF THE TRUCK, AT A VERY LOW SPEED??*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888738May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888573May 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE VEHICLE HAS A 1/4 TANK OF GAS OR LESS "AND" SITTING ON AN INCLINE FUEL GUAGE WILL NOT REGISTER FUEL BEING IN VEHICLE, AND ENGINE WILL STALL. THIS OCCURS WHILE PARKED OR WHILE VEHICLE IS IN OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *NOTE: CONSUMER STATED THAT IF A VEHICLE WAS TRAVELING ON A SLOPE AND THIS HAPPENED, VEHICLE COULD LOSE STEERING AND BRAKING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888332May 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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