Ford Expedition Complaints (1998)

836 consumer complaints on file.

#705302April 5, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE ENGINE LOSES COOLANT WITH NO VISIBLE SIGNS OF LEAK FOUND, THE STEERING PULLS TO RIGHT AND IS LOOSE, FEELS LIKE YOU CAN EASILY LOOSE CONTROL. DROVE OTHER NEW VEHICLE AND DID NOT HAVE THIS PROBLEM, SIMILAR TO ODI ID# 702318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705179April 1, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE VIEW MIRRORS VIBRATE SO BADLY THAT YOU CANNOT SEE ANYTHING IN THEM. EVERYTHUNG IS A BLUR. THE PROBLEM IS WORSE THE FASTER YOU GO. AT HIGHWAY SPEEDS OF 60-65 MPH IT IS THE WORST. THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW (OCT. '98). REPLACEMENT OF THE MIRRORS BY THE DEALER HAS NOT HELPED. THE DEALER SAYS THAT IT IS A PROBLEM THAT HAS BEEN BROUGHT TO THEIR ATTENTION BY OTHER EXPEDITION OWNERS, BUT THAT FORD MOTOR HAS NO SOLUTION TO FIX THE PROBLEM. THIS CAUSES A SAFETY CONCERN AS THE DRIVER HAS TO TURN TO LOOK OUT THE WINDOWS TO SEE IF THERE IS A VEHICLE AS THE MIRRORS ARE RENDERED USELESS. UPON CONTACTING FORD MOTOR CO. OF MY CONCERNS (1-800-392-3673), I WAS INFORMED THAT ENGINEERING WOULD BE CONTACTED AND THAT I WOULD HAVE TO KEEP IN CONTACT WITH THE DEALER FOR ANY INFORMATION AS FORD WOULD NOT CONTACT ME. I ASKED WHEN THIS WOULD BE AND WAS INFORMED THAT NO DATE COULD BE GIVEN. I ALSO ASKED FOR THIS INFORMATION IN WRITING AND WAS INFORMED THAT THIS WAS NOT POSSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832737March 23, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE WAS PARKED IN FRONT OF GROCERY STORE AND THE ENGINE CAUGHT ON FIRE, CAUSING THE VEHICLE TO BURN COMPLETELY UP. THE FIRE STARTED FROM THE FUEL LINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#607562March 12, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704160March 8, 1999
VEHICLE SPEED CONTROL
I HAVE EXPERIENCED AN UNCONTROLLED ACCELERATION WHEN BRAKING TO COME TO A STOP WITH MY 1998 FORD EXPEDITION. THIS HAS HAPPENED 10 TIMES SINCE I PURCHASED THE VEHICLE IN SEPTEMBER, 1998. THE FIRST OCCURENCE WAS ON 9/19/1998 AND THE LATEST OCCURRENCE WAS 3/01/1999. INTERMITTENTLY, WHEN PRESSING ON THE BRAKE TO COME TO A STOP THE ENGINE ACCELERATES AS IF I WERE PRESSING ON THE GAS PEDAL RATHER THAN THE BRAKE. THE DEGREES OF THE ENGINE ACCELERATION HAVE VARIED FROM SOMEWHAT MILD TO EXTREMELY VIOLENT. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT THE TRANSMISSION INTO NEUTRAL SINCE THE ACCELERATION STILL PULLS THE VEHICLE FORWARD EVEN WITH MY FOOT ON THE BRAKE (STANDING ON THE BRAKE). THIS UNCONTROLLED ACCELERATION HAS ALWAYS OCCURRED WHEN THE VEHICLE IS MOVING AT A VERY SLOW SPEED IN THE BRAKING PROCESS TO COME TO A FULL STOP. LUCKILY THERE HAVE NOT BEEN PEDESTRIANS OR OTHER AUTOMOBILES IN FRONT OF ME WHEN THIS HAS HAPPENED. I HAVE HAD THE VEHICLE BACK TO THE DEALERSHIP SEVERAL TIMES CONCERNING THIS PROBLEM. THE DEALERSHIP AND FORD HAVE NOT PROVIDED A FIX FOR THE PROBLEM AS OF THIS DATE. THIS IS AN EXTREMELY DANGEROUS DEFECT IN THE VEHICLE AND IS A POTENTIAL KILLER. ALL 10 OCCURRENCES OF THE PROBLEM HAPPENED WITH LESS THAN 4,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544238March 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544197March 2, 1999
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, STRUCTURE:BODY:BUMPERS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CRUISE CONTROL EXPERIENCES INTERMITTENT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703839February 28, 1999
STEERING:LINKAGES:TIE ROD ASSEMBLY
FROM APR-98 TO JULY-98 THE NHTSA HAD INVESTIGATED TIEROD-END FAILURES IN 96-98 FORD F150, FORD EXPEDITIONS AND LINCOLN NAVIGATORS. THIS INVESTIGATION NEEDS TO BE RE-OPENED. I BELIEVE I HAVE FOUND THE REASON FOR THE FAILURES. PLEASE HAVE THE ENGINEER IN CHARGE OF THIS ISSUE CALL ME AS SOON AS POSIBLE. THIS IS A MAJOR SAFETY ISSUE. KYLE LEMBACH 02-28-99. P.S. I HAVE CONTACTED THE NHTSA TWICE IN THE PAST 2 WEEKS WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835055February 19, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVESHAFT IS TOUCHING THE EXHAUST, CAUSING THE EXHAUST TO CRACK IN HALF. DEALER HAS REPLACED 3 TIMES, BUT DEFECT IS OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703483February 18, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RIGHT FRONT TORSION BAR BROKE WHILE VEHICLE WAS PARKED IN GARAGE. HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. WAS TOLD THEY HAD SOME F-150 PICKUPS WITH THE SAME PROBLEM, BUT ON THE LEFT SIDE. I WAS TOLD THE PARTS WERE ON NATIONAL BACKORDER, MAKING ME BELEIVE THAT THIS WAS MORE THAN AN ISOLATED INCIDENT. TOOK 2 1/2 WEEKS TO GET PARTS IN. ASKED THE DEALER SINCE IT WAS OCCURING MOSTLY ON THE LEFT SIDE OF THE OTHER VEHICLES, I WAS WONDERING IF THEY WERE GOING TO REPLACE THE LEFT SIDE ON MINE. ALSO. I WAS TOLD ONLY IF IT BREAKS. DEALER FIXED THE VEHICLE ON FEB. 5, 1999. AFTER DRIVING FOR 2 DAYS IT BROKE AGAIN. DEALER HAD TO ORDER ANOTHER TORSION BAR AND THAT WAS REPLACED ON FEB. 17,1999. I HAVE NUMEROUS CONCERNS WITH THE SAFETY OF THE VEHICLE SINCE MY WIFE IS THE PRIMARY DRIVER AND TRANSPORTS OUR CHILDREN AGES 10 AND 3. WHAT WOULD HAVE HAPPENED IF SHE HAD BEEN DRIVING DOWN THE HIGHWAY WHEN THE TORSION BAR FAILED. I'VE PLACED 3 CALLS TO FORD CONSUMER RELATIONS, AND RECEIVED NOTHING, NOT EVEN I'M VERY SORRY, AND NO CORESPONDENCE FROM THEM. AS TO THE PROBLEM WITH THE FUEL PUMP, EVERY TIME WE GOT DOWN TO 1/4 OF ATANK OF GAS OR LESS AND WOULD COME TO A STOP AND STEP ON THE ACCELERATOR TO PROCEED, THE VEHICLE WOULD STALL IN THE MIDDLE OF AN INTERSECTION. BROUGHT IT TO THE DEALER ON THREE OCCASIONS, ONLY TO BE TOLD THEY COULD NOT FIND ANYTHING WRONG, AND THAT WE SHOULD DRIVE THE VEHICLE WITH MORE THAN 1/4 OF A TANK OF GAS. I ASKED THEM TO TEST THE FUEL PUMP TWICE. THEN FINALLY, ON THE THIRD VISIT THE REPLACED THE FUEL PUMP BECAUSE THEY FOUND THE FUEL SOCK ON THE PUMP WAS TOO SHORT AND PUMPING FUEL WHEN THE TANK WAS BELOW 1/4 OF A TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703404February 17, 1999
VEHICLE SPEED CONTROL
VEHICLE FAILED TO STOP AND ENGINE SPEED INCREASED. BREAK PEDAL WAS FULLY DEPRESSED. ACCELERATOR PEDAL WAS NOT WAS NOT DEPRESSED. VEHICLE ONLY STOPPED WHEN TRANSMISSION WAS PUT IN NEUTRAL. A SERIOUS ACCIDENT WAS NARROWLY AVOIDED. WILL BRING VEHICLE TO DEALER FOR CHECK-OUT ASAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543907February 16, 1999
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING, ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCES CONTINUED STALLING AFTER REPLACEMENT OF FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703146February 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE SYSTEM FAILED COMPLETLY ON 02/02/99. WE HAD THE DEALER TOW THE VEHICLE IN FOR SERVICE. THE DEALER KEPT THE VEHICLE FOR 2 DAYS AND RETURNED THE VEHICLE TO US AND SAID THAT THE BRAKE SYSTEM WAS CHECKED TO BE OK, AND THAT THEY FELT THERE WOULD BE NO OTHER FAILURES. ON 02/09/99. MY WIFE WAS APPROACHING A STOP LIGHT WITH TRAFFIC STOPPED WAITING FOR THE LIGHT TO CHANGE. AS SHE APPROACHED THE STOPPED TRAFFIC, SHE APPLIED THE BRAKES AND THE BRAKES AGAIN FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. IF THE LIGHT WOULD NOT HAVE CHANGED SHE WOULD HAVE REAR ENDED THE CARS STOPPED FOR THE LIGHT . WE HAD THE AGENCY TOW THE CAR TO THEIR GARAGE. THEY HAVE LOANED US A SMALL CAR WHILE THEY DO MORE TESTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834469February 4, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
DRIVER'S SIDE TORSION BAR BROKE, CAUSING VEHICLE TO LEAN TO THE LEFT. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834478February 4, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
TORSION BAR BROKE ON THE DRIVER'S SIDE, CAUSING THE VEHICLE TO LEAN TO THE LEFT SIDE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543677February 3, 1999
SEATS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SEAT COVER REPLACED SEVERAL TIMES DUE TO CUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702860February 2, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
FRONT RIGHT TORSION BAR BROKE AND FELL OFF, CAUSING VEHICLE TO LEAN. DEALER REPORTS HE HAS 5 FORD VEHICLES WITH SAME PROBLEM, 3 PICKUPS AND 2 EXPEDITIONS. FORD HAS A FACTORY BACKLOG ON THIS PART. THIS IMPRESSES ME THAT IT IS A COMMON SAFETY PROBLEM ON THESE FORD VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607324February 1, 1999
SUSPENSION:FRONT
VEHICLE REQUIRES WHEEL ALIGNMENT AND TIRE BALANCING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609022February 1, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C COIL BACTERIA GROWTH.YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609314February 1, 1999
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR COMPRESSOR FOR SUSPENSION FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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