Ford Expedition Complaints (1998)

836 consumer complaints on file.

#862865June 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
A 2-YEAR OLD WAS ABLE PUT CAR INTO GEAR AND CAR ROLLED BACK. VEHICLE WAS NOT ON, AND IT TOTALLED ANOTHER CAR , CONSUMER SAID THANK GOD THERE WERE NO KIDS AROUND BECAUSE SOMEONE COULD HAVE BEEN RUN OVER. CONSUMER TOOK CAR TO FORD AND THEY WERE NOT HELPFUL. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552420May 26, 2000
SUSPENSION:FRONT
THE VEHICLE DRIFTS AT HIGHWAY SPEED DUE TO FLAW IN THE VEHICLE'S FRONT END DESIGN. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862546May 25, 2000
TRAILER HITCHES
NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723166May 25, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE ON VACATION AT SONS HOME IN TROY MICHIGAN VEHICLE WAS PARKED AT ABOUT 9PM AND WHEN MY WIFE WENT TO GET THE CAR IN THE MORNING SHE FOUND IT MISSING. SHE WAS TOLD BY A NEIGHBOR THAT THE VEHICLE HAD STARTED ON FIRE AROUND 2AM IN THE MORNING WITH WHAT APPEARED TO BE AN ENGINE FIRE. THE TROT MICHIGAN POLICE AND FIRE DEPARTMENTS WERE DISPATCHED AND THE FIRE WAS EXTINGUISHED AND THE VEHICLE TOWED TO THE POUND. MY WIFE CONTACTED THE POLICE AND FOUND THAT THE WHOLE FRONT END OF THE VEHICLE HAD BURNED TO THE POINT THAT THE VEHICLE IS CONSIDERED A TOTAL LOSS. HAD THE VEHICLE BEEN PARKED IN OUR GARAGE IN TEXAS OUR HOUSE WOULD HAVE ALSO BEEN A TOTAL LOSS WITH THE POSSIBLE LOSS OF LIFE. THE INCIDENT WAS REPORTED TO NATIONWIDE INSURANCE AND FORD MOTOR COMPANY CUSTOMER SERVICE HOT LINE. THE INSURANCE COMPANY EXPECTS TO TRY AND DETERMINE THE CAUSE OF THE FIRE LATER TODAY 5-24-2000. AS OF NOW IT APPEARS TO BE A DEFECT. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ALLL APPROPRIATE MAINTENANCE CURRENT AND EXHIBITED NO PROBLEMS PRIOR TO THE SPONTANIOUS FIRE. THE VEHICLE IS STILL IN THE POSSESSION OF THE TROY MICHIGAN IMPOUND LOT. MY WIFE IS STRANDED IN MICHIGAN AND CAN BE REACHED AT 248 952 0802. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#862428May 24, 2000
TRAILER HITCHES
NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/ TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862288May 22, 2000
VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR
UPON MAKING A RIGHT OR LEFT HAND TURN VEHICLE SURGED FORWARD, CAUSING EXTENDED STOPPING DISTANCE. ALSO DOORS LOCKED AND UNLOCKED WITH OPERATOR CONTROLLING THE DOOR LOCK BUTTON. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722644May 13, 2000
SEATS, STEERING: STEERING WHEEL/HANDLE BAR
LEATHER SEAT IS WEARING OUT AND LEATHER STEERING COVER IS WEARING BADLY. COLOR IS COMING OFF BOTH. ALSO COLOR COMES OFF BACK SIDE PANELS EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722475May 9, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE PARKED IN THE PARKING LOT OF MY PLACE OF EMPLOYMENT THE RIGHT SIDE TORSION BAR CRACKED COMPLETELY IN HALF. THIS DROPPED THE RIGHT FRONT OF THE VEHICLE ABOUT 6 INCHES RENDERING IT UNDRIVABLE. THE VEHICLE WAS JUST PURCHASED ABOUT 1 MONTH AGO USED. IT HAD NOT BEEN DRIVEN OFF ROAD OR NO HOLES OR CURBS WERE HIT WITH THE VEHICLE. THE SECURITY GUARD CALLED ME TO TELL ME THAT MY VEHICLE ALARM WAS GOING OFF. WHEN I WENT OUT TO CHECK IT LOOKED LIKE A FLAT TIRE UNTIL I GOT CLOSER AND SAW THE TIRE WAS OK. THE VEHICLE WAS LEANING DOWN TO THE RIGHT FRONT. THE VEHICLE HAD BEEN SITTING FOR MORE THAN 9 HOURS WHEN THE TORSION BAR JUST BROKE FOR NO APPARENT REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861497May 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S 3-YEAR OLD SON GOT OUT OF CSS/GRABBED KEYS/PUT IT INTO IGNITION/ TURNED IT ONE NOTCH FORWARD, AND ACCIDENTLY MOVED GEAR INTO NEUTRAL, CAUSING VEHICLE TO PICK UP SPEED AND RUN INTO A LAKE. GEARS DID NOT LOCK WHEN KEY WAS PUT INTO IGNITION AND TURNED TO THE FIRST NOTCH. SHIFT GEAR COULD BE MOVED AND GEARS WILL ONLY LOCK WHEN THEY ARE PUT INTO ANY OTHER NOTCH .VEHICLE WAS A TOTAL LOSS. SOMEONE WAS ABLE TO JUMP INTO LAKE AND GET CHILD OUT BEFORE VEHICLE SANK. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#861420May 4, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR, TIRES
WHILE TRAVELING AT 40 TO 45 MPH LEFT FRONT TORSION BAR BROKE AWAY FROM THE SUSPENSION, FLYING TO THE OTHER SIDE OF THE VEHICLE, AND CAUSING A BLOWOUT OF THE RIGHT TIRES. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861371May 3, 2000
STRUCTURE:FRAME AND MEMBERS
UNDER BACK SEAT IN REAR OF VEHICLE FRAME HAS A BAD STRESS FRACTURE. THE CRACK GOES THE WIDTH OF THE BODY ON THE FLOORBOARD. LOCATED WHERE SEATS ARE MOUNTED. TOOK TO DEALERSHIP & WAS INFORMED NOTHING CAN BE DONE. MANUFACTURER WAS IN AGREEMENT. CRACK AT PRESENT IS AT LEAST 3 TO 4 INCHES LONG & GETTING WORSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861250May 2, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE VEHICLE WAS TRAVELING ON THE STREET AT 25 MPH SPARE TIRE CABLE SNAPPED, CAUSING TIRE TO FALL OFF THE RACK UNDER THE VEHICLE AND ONTO THE STREET. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711301April 7, 2000
TRAILER HITCHES
THE BOLTS HOLDING THE TRAILER HITCH RECEIVER TO THE FRAME CAME LOOSE TO THE POINT THEY ALMOST FELL FROM THEIR HOLES. IF THIS WOULD HAVE HAPPENED WHEN PULLING A TRAILER THERE WOULD HAVE BEEN A DISASTER WITH A LOOSE TRAILER ON THE HIGHWAY. THE DEALER NOR THE FORD CUSTOMER ASSISTANCE CENTER CANNOT TELL ME WHAT THEY BOLTS SHOULD BE TORQUED TO OTHER THAN VERY TIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784594April 4, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
DRIVERS SIDE TIE ROD BROKE WHEN BACKING OUT OF GARAGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720523March 23, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
AS WE PULLED OUT OF A TOLL BOOTH ON THE G.S.PKWY WE HEARD A LOUD BANG IMMEDIATELY FOLLOWED BY LOSS OF ACCELERATION POWER. APPARENTLY A SPARK PLUG WAS BLOWN FROM THE ENGINE. IT REMAINED ATTACHED TO THE WIRE BUT NEITHER THAT PLUG OR A NEW ONE COULD BE REPLACED BECAUSE THE CYLINDER WAS STRIPPED. THE VEHICLE WAS TOWED TO KAYTES FORD. WE'RE HOPING FORD WILL INCUR THE EXPENSE OF REPAIRING IT SINCE THIS SHOULD NEVER HAD HAPPENED ESPECIALLY ON A VEHICLE WITH 41,000 MILES. WARRANTY WAS UP AT 36,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858875March 20, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE TRAVELING ON THE STREET AT 25-35 MPH FRONT TORSION BAR BROKE, CAUSING VEHICLE TO DIP DOWN ON ONE SIDE. DEALER NOTIFIED, AND REPAIRS MADE AT NO COST TO CONSUMER, BUT, DEALER REFUSED TO REPAIR THE OTHER SIDE. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720081March 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720048March 13, 2000
VEHICLE SPEED CONTROL
THE CAR ACCELERATES QUICKLY WHEN SLOWLY STOPPING.GOING INTO A PARKING SPACE VERY SLOWLY WHEN I PUT ON THE BRAKE THE CAR ACCELERATED TO 3000RPM'S I PUSHED THE BRAKE HARD, THE DRIVE WHEEL SPUN AND SMOKED I PULLED IT OUT OF GEAR AND TURNED OFF THE IGNITION TO STOP THE ENGINE DOES NOT DO IT ALL THE TIME TOOK TO DEALER NOT A GOOD RESPONSE THEY MAY THINK I AM NUTS?? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719760March 6, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
TORSION BAR CRACKED WHILE BACKING / TURNING FROM DRIVEWAY, VEHICLE DISABLED AND TOWED TO DEALER FOR IN-WARRANTY REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857789March 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN TRAVELING AND UPON DEPRESSING BRAKE PEDAL TO MAKE A SUDDEN STOP CONSUMER NOTICED BRAKE FADING AWAY AND CAUSING EXTENDED STOPPING DISTANCE. POWER BRAKES HAVE FAILED TWICE, AND TAKEN IN FOR SERVICE 4 TIMES. CONSUMER WANTS REIMBURSEMENT FOR REPAIRS. DEALER CONTACTED, CAUSE UNKNOWN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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