Ford Expedition Complaints (1999)

946 consumer complaints on file.

#897929October 18, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
REARVIEW MIRRORS ON PASSENGER'S AND DRIVER'S SIDES ARE DETERIORATING. CONSUMER CAN'T SEE OUT OF MIRRORS. CONTACTED DEALER, AND DEALER STATED THAT MIRRORS WERE DEFECTIVE. BUT, CONSUMER'S WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897777October 15, 2001
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE WAITING IN A FAST FOOD LANE VEHICLE SUDDENLY ACCELERATED AND RAN INTO REAR OF ANOTHER VEHICLE. BRAKES WERE APPLIED WHEN THIS OCURRED, BUT THEY DIDN'T FUNCTION. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#752524September 24, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752456September 21, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I WAS INVOLVED IN AN ACCIDENT ON JULY 11 2000 IN WHICH WE ROLLED OVER COUPLE OFF TIMES. WE HAD TAKEN THE EXPEDITION TO THE DEALERSHIP TWO WEEKS BEFORE THE ACCIDENT OUR COMPLAINT WAS THAT THE STEERING WAS TOO SOFT AND AT THE DEALERSHIP TOLD US THAT THERE WAS NO PROBLEM WITH THE STEERING COUPLE OF MONTHS AFTER THE ACCIDENT I LEARNED THAT THE DEALERS WERE INSTALLING ANOTHER GEAR BOX FOR THE STEERING MAKE THE STEEERING HARDER AND FIRMER ALSO THE 2000 HAD A NEW GEAR BOX. PLEASE MAIL ME A COMPLAINT FORM. THANKS. *AK (TIRESIZE: 16)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#896590September 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN BRAKES ARE APPLIED ON WET PAVEMENT BRAKE PEDAL GOES TO FLOOR ,CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896296September 13, 2001
SUSPENSION:REAR
WHILE DRIVING IT WAS "VERY BUMPY" DURING NORMAL OPERATION. CONSUMER EXAMINED VEHICLE, AND SAW THAT REAR SUSPENSION WAS ALLOWING REAR OF VEHICLE TO REST ON REAR WHEELS. DEALERSHIP INSPECTED VEHICLE AND DETERMINED THAT AIR COMPRESSOR MOTOR AND RELAY HAD TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752027September 10, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
IN REFERENCE TO REAR DIFFERENTIAL SEAL BLEW OUT, CAUSING FAILURE OF BOTH SETS OF REAR BRAKES/ DISCS AND PARKING DRUMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751848September 7, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE OXYGEN SENOR SHORTED OUT CAUSING THE WIRING HARNESS TO BURN COMPLETLY THROUGH. THIS THEN CAUSED THE WIRING HARNESS BELOW THE OXYGEN SENOR WIRING TO ALSO BURN THROUGH WHICH THEN CAUSED THE COMPUTER TO THE ENGINE TO BE DAMAGED AND IN NEED OF REPLACEMENT. IF WOULD SEEM THIS IS A SAFETY HAZARD IF A WIRING HARNESS CAN COMPLETELY BURN THROUGH ITSELF. THIS COULD HAVE CAUSED A SEVERE FIRE IN THE VEHICLE. DEALER AND MANUFACTUER STATE THIS IS NOT A PROBLEM AND AN ISOLATED INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751704September 5, 2001
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
MY HUSBAND AND I WERE DRIVING OUR 1999 EXPEDITION AT 40MPH NEAR MY HOME (RAMONA, CA),LEFT FRONT IDLER ARM SNAPPED CAUSING VIOLENT FRONT END SHAKING, VEHICLE WAS OUT OF CONTROL. IF I HAD BEEN DRIVING ON A FREEWAY OR ANY HIGHER RATE OF SPEED MY HUSBAND AND I WOULD HAVE BEEN KILLED. WE ARE VERY FORTUNATE TO BE ALIVE. WE WERE ABLE TO STOP THE VEHICLE AND THE ROAD WE WERE TRAVELING HAD NO TRAFFIC AT THE TIME. THE ROAD WAS A RURAL BACK COUNTRY ROAD (VISTA RAMONA, NEAR HWY. 67.) RAMONA, CA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751706September 5, 2001
POWER TRAIN:CLUTCH ASSEMBLY, VEHICLE SPEED CONTROL
A LOUD "KNUCKLING" SOUND IS OFTEN HEARD WHEN TURNING AT SLOW SPEEDS. NOISE COMES FROM THE FRONT END AND SOUNDS SIMILAR TO WHAT ONE HEARS WHEN THE FOUR WHEEL DRIVE IS ENGAGED AND DURING A SHARP TURN. THE VEHICLE FEELS LIKE ONE IS DRIVING OVER SOFTBALL SIZED ROCKS. THERE ALSO IS AN INCREASE IN ENGINE RPMS ASSOCIATED WITH THIS. CAMPUS FORD OF OKEMOS, MI DIAGNOSED THIS AS A FAILURE OF THE CLUTCH ASSENBLY IN THE FOUR WHEEL DRIVE. THIS WAS REPLACED BUT THE PROBLEM STILL EXISTS. I'M FEARFUL THAT SOMETHING COULD HAPPEN TO THE WHEEL ASSEMBLY WHILE TRAVELING DOWN THE HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562837August 30, 2001
TIRES:TREAD/BELT
THE LEFT REAR FIRESTONE TIRE LOST TREAD AND BLEW OUT WHILE THE CONSUMER WAS DRIVING. THE CONSUMER REPLACED ALL FOUR TIRES.TIRE SIZE P255/70R16 AND DOT # W2CUIRD438. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895180August 24, 2001
ENGINE AND ENGINE COOLING:ENGINE
LIGHT CAME ON THE DASHBOARD INDICATING THERE WA SNO OIL INSIDE OF VEHICLE, AND IT STARTED MAKING CLUNKING NOISE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894834August 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
NEEDLE IN OIL PUMP WAS DEFECTIVE. IT KEPT GOING UP AND DOWN. OIL PUMP HAS NOT BEEN REPLACED. THE DEALER WAS AWARE OF PROBLEM.*AK DEALER REFUSED TO REPLACE THE MULTIFUNCTION SWITCH THAT WAS INCLUDED IN A RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750838August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS PUT INTO REVERSE IT IS NOT ENGAGING. YOU MUST USE THE ACCELERATOR TO GO ANYWHERE AND THEN THE FRONT END FEELS AS IF IT IS STUCK ON SOMETHING AND REVERSES EXTREMELY HARD AND MAKES A VERY LOUD SCREECHING NOISE. DEALER SAYS THERE IS NOTHING WRONG AND CANNOT DO ANYTHING UNLESS THE PROBLEM OCCURS WHEN AT THE DEALERSHIP. I TOOK IT DIRECTLY TO THEM AFTER THE PROBLEM OCCURED THIS LAST TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750588August 16, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TURN SIGNAL/WIPER CONTROL STEM SHORTING OUT WITH ELECTRICAL ARC SOUNDS AS LONG AS STEM IS IN L/R POSITION. SAME ITEM OCCURRED IN SIMILAR VEHICLE OWNED BY SAME: 1997 FORD EXPEDITION, VIN#[XXX]. SUSPECT THIS IS A DEFECTIVE ASSEMBLY WHICH MAY CAUSE ACCIDENTS DUE TO LACK OF ABILITY TO INDICATE TURNING INTENT, ESPECIALLY WHEN TURNING LEFT OR CHANGING LANES. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894396August 15, 2001
SUSPENSION:REAR, AIR BAGS
WHILE DRIVING 65 MPH REAR OF VEHICLE DROPPED. DEALER SAID REAR SUSPENSION/ AIRBAGS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893915August 9, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING AT 45 MPH AND PULLING A TRAILER DOWN HILL, AND WITHOUT ANY INDICATION, LEFT REAR WHEEL SEPARATED FROM VEHICLE. TIRE/ RIM AND DISC BRAKES WERE GONE. PLEASE PROVIDE FURTHER INFORMATION.*AK THE LUG BLOTS SHEARED OFF CAUSING THE WHEEL TO SEPARATED FROM THE VEHICLE, ALL BOLTS SHEARED OFF AT BACKERPLATE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893733August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER HAS BEEN CONTACTED ON SEVERAL OCCASIONS BECAUSE CONSUMER'S VEHICLE SHIFTS INTO LOW GEAR WHILE GOING OVER BUMPS. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749621August 2, 2001
TIRES:SIDEWALL
RECENTLY I WENT TO THE BODY SHOP TO GET A ROTATION. BUT WHEN I WENT, THE MECHANIC TOLD ME THAT ALL MY FOUR TIRES HAD SEVERE SIDEWALL CRACKS. THE MECHANIC TOLD ME THAT IF I HAD DRIVEN THE EXPEDITION OVER 65 MPH THE TIRES MAY HAVE TORN OFF FROM THE RIMS AND FLIPPED MY CAR OVER. AS A MATTER OF FACT, THE MECHANIC TOLD ME THAT MY PROBLEM WITH THE TIRES IS EXACTLY THE SAME AS THE PROBLEM PEOPLE ARE HAVING WITH THE FIRESTONE TIRES. TO GET A SECOND OPINION I WENT DOWN TO A PRIVATELY OWNED GOODYEAR SHOP; THE MANAGER, AFTER INSPECTING ONE OF THE TIRES, WHICH ALL HAD THE SAME PROBLEM, TOLD ME THAT THE TIRES HAD DEFECTS IN THEM AND THAT WE SHOULD IMMEDIATELY CALL THE GOODYEAR HOTLINE. HE ALSO HAPPENED TO AGREE THAT THE TIRES WOULD EVENTUALLY RIP OFF AND FLIP THE CAR IF I DID NOT CHANGE THEM. HENCE I CALLED THE GOODYEAR HOTLINE, WHEN THE REPRESENTATIVE PICKED UP, SHE TOLD ME THAT THE MAN FROM GOODYEAR WHO INSPECTED THE TIRES WAS NOT QUALIFIED TO GIVE AN INSPECTION. SO THEN, I DROVE TO ANOTHER SHOP NAMED !0JUST TIRES!1 THAT WAS LICENSED FROM GOODYEAR TO GIVE INSPECTIONS. AFTER INSPECTING THE TIRES, THE MANAGER AGREED THERE WAS A DEFECT IN THE TIRES AND THAT IF THE TIRES WERE NOT IMMEDIATELY REPLACED I WOULD BE ENDANGERING MY LIFE. HE TOO BELIEVED THAT MY TIRES HAD SIMILAR PROBLEMS TO THOSE OF FIRESTONE.I HAVE ALSO HAD ANOTHER PROBLEM WITH THE EXPEDITION. WHEN I FIRST BOUGHT THE CAR, THE SIDE VIEW MIRROR WAS STOLEN; AND UNDER THE WARRANTY, WE WERE ABLE TO REPLACE IT. HOWEVER, AFTER A FEW MONTHS, THE NEWLY INSTALLED MIRROR STARTED BECAME SOMEWHAT UNRELIABLE. IT ACCUMULATED SCRATCHES EASILY AND WAS VERY FRAGILE. THE VISUALS THE MIRROR GAVE WERE VERY DULL AND VAGUE. HENCE WHEN WE WENT TO THE DEALERSHIP FOR ANOTHER REPLACEMENT, THE REPRESENTATIVE TOLD US THAT THE MIRROR WAS NO LONGER COVERED UNDER THE WARRANTY; AND SO I WAS NOT GIVEN A REPLACEMENT. *AK (DOT NUMBER: PDCUD3ER33 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749227July 26, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
TOWING BOAT WITH THE EXPEDITION. BACK LEFT REAR WHEEL RAN OFF. CONTACTED THE DEALERSHIP WHERE I PURCHASE EXPEDITION. WANTED NO PART OF WHAT I HAD TO SAY. THEY WERE CONTACTED THREE TIMES. NEXT CALLED FORD @ 1-800-392-3673. TOLD THEM I HAD BEEN MADE AWARE OF THE RECALL ON THE WHEELS/LUGS/NUTS/BOLTS. BUT I WAS INFORMED MY TRUCK WAS NOT INCLUDED IN THIS RECALL. I ASKED WHY DID MY TRUCK HAVE ALL THE SYSTOMS OF THE RECALL. 1) WHEEL RAN OFF 2) NONE OF THE REMAINING 3 WHEELS WILL NOT TORQUE DOWN TIGHT. MY TRUCK IS ALSO STILL UNDER WARRANTY BUT I WAS TOLD FORD WOULD NOT TAKE CARE OF THE PROBLEM WITHOUT A FEE. I FEEL FORD IS AT FAULT, BUT THEY DO NOT WANT TO HELP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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