Ford Expedition Complaints (1999)

946 consumer complaints on file.

#758820March 1, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WE ARE UNABLE TO SAFELY, AND SNUGLY SECURE ANY TYPE OF CHILD SEAT OTHER THAN AN INFANT SEAT IN THE CENTER POSITION. THE SEAT BELT BUCKLE RECEIVINGEND IS TOO FAR FORWARD TO ALLOW A CAR SEAT TO BE SECURED TIGHTLY. FORD DOES NOT HAVE A SOLUTION FOR THIS PROBLEM AND IT RENDERS THE EXPEDITION UNSAFE FOR KIDS IN THE MIDDLE SEAT BELT POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004800February 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE COMPLETELY SHUTDOWN. CAUSE UNKNOWN. TOOK VEHICLE TO DEALER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758127February 12, 2002
SEAT BELTS:FRONT:RETRACTOR
THE CENTER SEAT BELT IS INCAPABLE OF RESTRAINING ANY CAR SEAT SNUGGLY. I HAVE CONTACTED MY FORD DEALER AND FORD, AND THEY HAVE NO FIX FOR THIS PROBLEM. NO ONE I KNOW HAS BEEN ABLW TO GET A CHILD SEAT IN THIS CENTER POSITION SECURELY. PLEASE HELP! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003599February 5, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH EXTERIOR MIRRORS ARE SEVERELY FADED AND CONSUMER WAS UNABLE TO SEE PROPERLY. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757280January 24, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
RETAINING CABLE THAT HOLDS SPARE TIRE SNUG AGAINST UNDERCARRIAGE FAILED IN APPARENT OVERLOAD; CABLE WAS SEPARATED AT POINT WHERE IT ATTACHED TO METALLIC END KEEPER, AND WHERE IT PASSES THRU CROSSPIECE THAT APPLIES PRESSURE TO TIRE RIM. CRANK MECHANISM WHICH JACK HANDLE ATTACHES TO AND IS USED TO RAISE/LOWER SPARE TIRE FROM ITS POSITION UNDER THE VEHICLE, IS SUPPOSED TO (ACCORDING TO OWNER'S MANUAL) "RATCHET" WHEN TIRE IS SNUGGED AGAINST UNDERCARRIAGE, AND "IT IS IMPOSSIBLE TO OVERTIGHTEN." SUSPECT RATCHETING MECHANISM NOT FUNCTIONING PROPERLY, ALLOWING EXCESSIVE PRESSURE TO BE APPLIED TO CABLE, PRECIPITATING FAILURE---OR CABLE IS SUB-STANDARD. NO SIGNS OF RUST/CORRISION.IRE AND RIM. DEALER HAD REPLACED SPARE TIRE 10/2001 DURING TIRE RECALL/REPLACEMENT, OTHERWISE, THE MECHANISH HAD NEVER BEEN USED. OF GREAT IMPORTANCE: THERE IS NO REDUNDANCY IN SYSTEM; IT IS A SINGLE-POINT FAILURE. IF CABLE FAILS, TIRE COULD FALL DIRECTLY ONTO ROADWAY INTO ON-COMING TRAFFIC, OR CAUSE DRIVER TO LOSE CONTROL IF IT WEDGES UNDER VEHICLE AND ROADWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757297January 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE RIGHT SIDE HEAD GASKET IS LEAKING OIL. MY DEALER TOLD ME THEY HAVE HAD MANY OF THESE FAILURES FOR THIS MODEL. WITH ONLY 27000 MILES ON AN EXPENSIVE VEHICLE LIKE THIS, IT SHOULDN'T BE LEAKING OIL ALL OVER MY GARAGE FLOOR. THE 3 YEAR WARRANTY EXPIRED 3 WEEKS AGO AND THE DEALER AS WELL AS FORD MOTOR COMPANY SAID I WILL HAVE TO PAY FOR IT. I AM OUTRAGED AND WOULD LIKE THE NHTSA TO ORDER A RECALL. WE ALL KNOW FORD MOTOR COMPANY WILL NOT RECALL THIS DEFECT ON THEIR OWN!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757168January 22, 2002
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER OPERATE EXTREMELY INTERMITENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757159January 21, 2002
SUSPENSION:FRONT:STABILIZER BAR
BOTH FRONT STABILIZER LINKS BROKEN AND MISSING. THIS IS THE THIRD FORD EXPIDITION OWNED PERSONALLY OR BY OUR FIRM THAT HAS EXPERIENCED THE SAME FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002516January 18, 2002
TIRES
PE0 20; CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A NOISE COMING FROM UNDERNEATH VEHICLE. SHE WAS ABLE TO PULL OVER TO SHOULDERS/ GOT OUT OF CAR, AND LOOKED AT THE TIRES. NOTICED THAT FRONT TIRE HAD A BLOWOUT. FIRESTONE, WILDERNESS AT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757033January 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CAR STALLS WHILE SITTING IN A NOSE DOWN POSTION FOR LESS THAN 2 MINUTES WHEN 1/3 OF TANK OR LESS. DEALER AND MANUFACTUER INDICATE KNOWN PROBLEM IN DESIGN, BUT NO FIX AT THIS TIME. ACCIDENT WAITING TO HAPPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756997January 17, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CAR STALLS WITHIN 2 MINUTES ON A NOSE DOWN INCLINE WITH 1/3 OF TANK OF FUEL AND ALMOST IMPOSSIBLE TO RESTART. IT IS AS IF IT RUNS OUT OF FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756868January 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
DURING CHRISTMAS WHILE DRIVING AROUND TOWN, WE NOTICED THAT THE TRUCK FELT SLUGGISH AND NON-REPONSIVE TO ACCELERATION ATTEMPTS. AT WHICH TIME IT WAS NOTICED ON THE DRIVEWAY THAT A OIL LEAK HAD BEGUN. WE TOOK THE EXPEDITION INTO THE LOCAL FORD DEALERSHIP FOR A SERVICE EVALUATION. WE WERE INFORMED THAT THE HEAD GASKET HAD BEEN BLOWN. WE DECIDED TO GET A SECOND OPINION BY A RESPECTED INDEPENDENT MECHANIC, WHO GAVE US THE SAME PROGNOSIS. WE AGAIN CONTACTED THE FORD DEALERSHIP TO SEE IF THE COST OF THE REPAIR COULD BE NEGOTIATED LOWER THAN THE $1,850. ESTIMATE. A FORD MECHANIC MENTIONED THAT A SPECIAL PLAN MIGHT BE AVAILABLE, BY EXTENDING THE WARRANTY DUE TO THE NATURE OF THE FAILURE. THAT REQUEST WAS REJECTED. IN TRYING TO TALK WITH A FORD FACTORY SERVICE MANAGER, HE WOULDN'T TALK WITH ME ABOUT THE PROBLEM NOR DID WE RECEIVE ANY ADDITIONAL HELP. IN PURCHASING A USED VEHICLE, I REALIZE THERE IS A RISK OF FAILURE, BUT 7 MONTHS & 14,000 MILES LATER, TO PAYOUT CLOSE TO $2,000!, THAT'S TOO EXTREME. A HEAD GASKET SHOULD NOT FAIL THIS SOON INTO A VEHICLE'S LIFE. I'VE NOTICED THAT FORD'S HAVE HAD A RECENT HISTORY OF HEAD GASKET PROBLEMS AND WE WOULD LIKE THIS TO BE "RECALLED" AND TO BE REINBURSED FOR THIS EXPENSE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002107January 14, 2002
VEHICLE SPEED CONTROL
WHILE ACCELERATING OUT OF A PARKING LOT, THE TIRES SLIPPED IN "SLUSH" (WET-SNOW). THEN VEHICLE SUDDENLY ACCELERATED TO A SPEED OF APPROXIMATELY 35 MPH. DRIVER WAS UNABLE TO MAINTAIN CONTROL OF VEHICLE OR STOP ACCELERATION WHILE THE TIRES WERE SPINNING AND SLIDING IN THE "SLUSH". VEHICLE WAS STOPPED WHEN IT CRASHED INTO A MOVING VEHICLE. THERE ARE NO INJURIES TO REPORT. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF THE PROBLEM.*AKTHE AIR BAGS FAILED TO DEPLOYED ON IMPACT. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756494January 7, 2002
ELECTRICAL SYSTEM:IGNITION, TIRES
HAD SPARK PLUG COIL GO OUT ON #4 CYLINDER, SHAKES AT HIGHER SPEEDS TIRES WEAR UNEVENLY BURNING OIL SMELL AFTER YOU DRIVE IT HAD IT TO DEALERSHIP 3 TIMES AND THEY "COULDNT LOCATE A LEAK " ( MAYBE THERE TECHS SHOULD READ THESE TSB'S?) FINALLY RECONIZED AS BAD HEAD AND GASKET REPLACED STILL WAS LEAKING THEN I TOLD I NEEDED A TOTAL ENGINE REPLACEMENT! NOW ITS OUTTA WARRENTY AND MY PROBLEM ACCORDING TO FORD DEALERSHIP. EVEN THOUGH HAD IT IN FOR BURNING OIL SMELL WHEN UNDER 36,000 (DOT NUMBER: NA TIRESIZE: 275R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755574December 12, 2001
VEHICLE SPEED CONTROL
VEHICLE MAKES GRINDING NOISE AND LURCHES UPON ACCELERATION UP HILLS. PROBLEM HAS OCCURRED INTERMITTENTLY SINCE FIRST BROUGHT BACK TO DEALER IN 11/00. RECENTLY BROUGHT BACK TO DEALER THE DAY AFTER THE PROBLEM BECAME EVIDENT UPON ACCELERATION ON FLAT ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899569November 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE IS LEAKING OIL. ALSO, EVERY TWO WEEKS CONUSMER HAS TO ADD A QUART OF OIL. ALSO, FUMES OF OIL BURNING GO INSIDE OF VEHICLE. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754915November 26, 2001
ENGINE AND ENGINE COOLING:ENGINE
PASSENGER SIDE HEAD GASKET IS LEAKING OIL. THIS IS A COMMON PROBLEM ON THE 5.4L EMGINE. FORD SHOULD HAVE A RECALL TO CORRECT THE PROBLEM. WITH 60OO MILES. I DO NOT EXPECTED TO HAVE THIS KIND OF FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754751November 20, 2001
SUSPENSION:FRONT:STABILIZER BAR
STABILIZER LINKS MISSING BOTH LEFT AND RIGHT SIDE. DO NOT KNOW WHEN THEY BECAME MISSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898902November 7, 2001
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING 45MPH ON HIGHWAY AND HEARD A THUMPING NOISE. HE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND NOTICED THAT RIGHT REAR INNER TIRE SEPARATED. FIRESTONE, WILDERNESS AT, 25575R15. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898575October 31, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 10 MPH, LEFT INNER TIE ROD END BROKE, CAUSING LOSS OF VEHICLE CONTROL. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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