Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10536516August 21, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521236June 22, 2013
ENGINE
THE ODOMETER WAS ROLLED BACK BY THE DEALER FOREMAN MOTORS INC. IN MELBOURNE, FL. THE VEHICLE WAS LISTED FOR SALE BY THEM FOR $3995. CARFAX.COM HAS THE LAST REPORTED MILEAGE AT 241,000 ON JUNE 15, 2012. THE ODOMETER WAS ROLLED BACK TO 212,000. NOW THE ENGINE IS GONE AFTER ONLY DRIVING IT FOR 200 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520361June 18, 2013
POWER TRAIN
HERE IS MY PROBLEM: ABOUT A MONTH AGO, MY 99 EXPEDITION BEGAN TO MAKE A "CLUNKING" NOISE WHILE MAKING SHARP TURNS (LIKE INTO PARKING SPACES). IT IS NOT JUST A NOISE - YOU CAN FEEL IT THROUGH THE STEERING WHEEL AND IT MAKES THE WHOLE TRUCK JERK AROUND. IT IS ALMOST LIKE MY FRONT WHEELS ARE DRIVING OVER GOLF BALL-SIZED ROCKS. THE PROBLEM STARTED VERY SUDDENLY, AND IT IS SOMEWHAT INTERMITTENT - BUT IT IS BECOMING MORE FREQUENT AS TIME GOES ON. I HAD IT IN TO THE FORD GARAGE TWICE NOW, AND IT JUST DOES NOT WANT TO ACT UP WHEN A TECHNICIAN IN THE VEHICLE. SINCE I CAN'T ALWAYS MAKE IT HAPPEN, I AM INCLINED TO BELIEVE THAT IT IS NOT A MECHANICAL PROBLEM (LIKE A U-JOINT OR CV JOINT). IT IS EITHER REALLY BAD OR NON-EXISTENT. ALSO, I DO NOT NOTICE ANY MAJOR SYMPTOMS WHILE DRIVING IN A STRAIGHT LINE, ALTHOUGH I SOMETIMES DO HEAR A HIGH-PITCHED WHINE FROM THE FRONT END WHILE TRAVELING ABOVE 40 MPH. THIS NOISE IS ALSO INTERMITTENT, AND IT SOUNDS SOMEWHAT LIKE A WHEEL BEARING GOING OUT (THEY CHECKED OUT OK). WHEN I FIRST EXPERIENCED THE JUMPY FRONT END WHILE TAKING CORNERS, I IMMEDIATELY THOUGHT THAT THE TRUCK HAD BEEN SWITCHED INTO 4WD. THE JERKY, CLUNKY BEHAVIOR OF THE FRONT END IS NEARLY IDENTICAL TO HOW THE TRUCK ACTS WHEN YOU RUN IN 4WD ON DRY PAVEMENT. I HAVE PUT THE TRUCK INTO 4WD TO TEST THIS THEORY, AND THE PROBLEM IS SIMILAR, BUT MUCH WORSE WHEN I FORCE THE TRANSFER CASE INTO 4WD. ONE OF THE MOST NOTICEABLE DIFFERENCES IS HOW THE TRUCK ACTS WHEN I FIRST START TO MOVE. IN 4WD, THE TRUCK IS MUCH MORE HESITANT TO START MOVING - IT WILL NOT EVEN CREEP FORWARD IN IDLE. ONCE I START TO MOVE, HOWEVER, THE TRUCK JERKS AROUND JUST LIKE I DESCRIBED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519828June 14, 2013
ENGINE
I BOUGHT THIS USED 1999 FORD EXPEDITION 5.4L AND NOTICED A KNOCKING FIRST TIME AND SAW THAT THE #3 SPARK PLUG HAD COME UNSCREWED FROM INSIDE, THEN AS I REPLACED IT THE #4 CAME UNSCREWED, RE SCREWED IT BACK IN AND NOW THE OBD II CODES CAME UP THE SPARK PLUG WAS NO LONGER GOOD, AS I HAVE WANTED TO CHANGE THE SPARK PLUGS ALL NEW I AM UNABLE TO SCREW BACK IN A NEW SPARK PLUG IN #4 SPARK PLUG HOLE. I DIDN'T KNOW THAT SPARK PLUGS COULD UNSCREW ON THEIR OWN TILL NOW. I BELIEVE FORD IF THEY KNEW ABOUT THIS PROBLEM IN THE FIRST PLACE THEY SHOULD REPAIR AT THEIR OWN COST FOR SOMETHING THEY KNEW WOULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514954June 4, 2013
ENGINE
PARKED VEHICLE NOT RUNNING NO RECENT WORK DONE TRUCK JUST STARTED ON FIRE,UNDER THE HOOD AROUND THE BRAKE MASTER CYLINDER AREA.VEHICLE HAD THE FORD SAFETY RECALL FOR THE CRUISE CONTROL SWITCH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10511829May 14, 2013
VEHICLE SPEED CONTROL
MY HUSBAND AND I RETURNED FROM OUR DAUGHTERS HOUSE AROUND 6PM, ALMOST 8PM WE HEARD 2 LOUD BOOMS AND THEN WE LOOKED OUT THE WINDOW AND THE VEHICLE WAS IN FLAMES JUST IN THE FRONT AND SHORTLY AFTER THE TIRES POPPED. THE SUV WAS THEN BLAZING HIGH AT THIS TIME,THEN THE FIRE DEPARTMENT SHOWED UP. AFTER SITTING DOWN AND THINKING A MINUTE WE REMEMBERED THE RECALL CRUISE CONTROL SWITCH ISSUE WITH FORD WHICH A LOT OF PEOPLE REPORTED FIRES HAPPENING. SO NOW WE WONDERING IF THIS HAS ANYTHING TO DO WITH THE RECALL. WE WOULD LIKE SOMEONE TO INVESTIGATE THIS, WE ARE VERY OLD AND THIS WAS OUR ONLY MEANS OF TRANSPORTATION. I DON'T UNDERSTAND HOW A VEHICLE THAT RUNS PERFECTLY FINE AND HAD BEEN OFF A COUPLE HOURS CAN BURST INTO FLAMES IN THE FRONT , I COULD UNDERSTAND MAYBE IF WERE ASSOCIATED WITH THE GAS TANK BUT I'M BAFFLED. PLEASE FEEL FREE TO CONTACT ME! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10503213March 15, 2013
CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
TL - THE CONTACT OWNS A 1999 FORD EXPEDITION EQUIPPED WITH AN EVENFLO INFANT CHILD SEAT, MODEL 3021805, MANUFACTURED IN 2/1/2012. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE REAR ENDED ANOTHER VEHICLE AND THE CAR SEAT HARNESS FRACTURED LEAVING THE BABY UNSECURED. THE BABY OCCUPYING THE CAR SEAT DID NOT SUSTAIN ANY INJURIES; HOWEVER, THE CHILD SEATED ON THE REAR PASSENGER SIDE SUSTAINED INJURIES TO THE NECK MUSCLES. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAR SEAT WAS NOT REPLACED. PM *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10470374August 13, 2012
ENGINE
CRANKED THE TRUCK TO DRIVE AND MOTOR BEGAN TO KNOCK AND WHITE SMOKE BEGAN TO POUR OUT. ENGINE LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465375July 12, 2012
ENGINE, VEHICLE SPEED CONTROL
TRUCK PARKED, NOT DROVE FOR THREE DAYS, ALARM WENT OFF AND TRUCK BURST INTO FLAMES IN MOTOR AREA, TRUCK TOTAL LOSS, FOUND OUT AFTER FIRE THEY HAD RECALL ON CRUISE CONTROL SWITCH, WOULD'VE BEEN NICE TO KNOW, SO I'M SURE SEVERAL PEOPLE UNAWARE.CAR COMPANY NEED TO REALIZE CARS IS HOW THEY MAKE THERE MONEY AND OUR CARS ARE THE WAY WE PAY THEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10464569July 7, 2012
ENGINE
WHILE DRIVING DOWN THE ROAD MAINTAIN STEADY SPEED ON LEVEL ROAD NUMBER 3 SPARKPLUG BLEW OUT BREAKING COIL AND DROPPING SPARKPLUG ON THE ROAD. ORIGINAL SPARKPLUGS HAD NEVER BEEN CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448328February 17, 2012
ENGINE AND ENGINE COOLING
I JUST PURCHASED THIS EXPEDITION AND THE NUMBER 2 SPARK PLUG EJECTED FROM THE ENGINE DESTROYING THE COIL PACK AND STRIPPING THE THREADS. I HAVE READ ALOT ABOUT THIS AND FEEL THAT FORD SHOULD DO SOMETHING ON THIS ISSUE. SO MANY PEOPLE HAVE SPENT SO MUCH MONEY ON A DESIGN FAILURE THAT FORD DOES NOT WANT TO TAKE RESPONSIBILITY FOR. I HAVE OWNED NUMEROUS FORDS AND I AM VERY DISAPPOINTED IN THIS VEHICLE. SINCE I JUST GOT IT I HOPE THIS DON'T HAPPEN AGAIN. IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443828January 15, 2012
WHEELS
1999 EXPEDITION XLT 4WD W/17" STEEL WHEELS. WHILE TRAVELING ON A WELL GRADED GRAVEL ROAD, ABOUT 35MPH THE RIDE SUDDENLY BECAME SHUDDERING, LIKE A TIRE WAS GOING FLAT. AS I WAS SLOWING TO STOP & CHECK IT, BUT WHILE STILL TRAVELLING ABOUT 20-25 MPH, THERE WAS A SUDDEN THUMPING THUD, AND THE RIGHT REAR CORNER OF THE VEHICLE DROPPED, AS IF THE TIRE HAD FAILED, ACCOMPANIED BY IMMEDIATE LOSS OF SPEED. UPON STOPPING & EXITING TO CHANGE THE TIRE, I FOUND THAT THE RIGHT REAR TIRE & WHEEL WERE COMPLETELY MISSING, AND THE VEHICLE WAS RESTING ON THE BRAKE ROTOR. UPON CLOSER INSPECTION, THERE WERE NO LUG BOLTS UPON WHICH TO MOUNT THE SPARE. I FOUND THE TIRE & WHEEL OFF THE SIDE OF THE ROAD, FULLY INFLATED; AND ALSO FOUND THE HUBCAP & ALL OF THE LUG NUTS STREWN ALONG THE ROADWAY. THE NUTS HAD THE SHEARED OFF/BROKEN STUBS OF THE LUG STUDS STILL ATTACHED TO THEM. NO INJURIES RESULTED, NOR WAS THERE ANY OTHER PROPERTY DAMAGE; NO OTHER VEHICLES OR PERSONS WERE AFFECTED BY THE INCIDENT. WHEN THE WHEEL CAME OFF OF THE HUB, IT DID EXTENSIVE BODY DAMAGE TO THE WHEEL WELL AREA AND TO THE QUARTER PANEL/FENDER AREA. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MY INSURANCE COMPANY NOTIFIED FOR A POSSIBLE DAMAGE CLAIM. I SUBSEQUENTLY HEARD OF A RECALL OF NEWER FORD VEHICLES WITH 17" STEEL WHEELS EXHIBITING THIS SAME PROBLEM, SO DECIDED TO FILE A REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442707January 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE REAR BRAKE LIGHTS AND INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE CONTACT DISENGAGED THE BATTERY CABLE TO PREVENT THE MALFUNCTION FROM CONTINUING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441799December 30, 2011
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, VISIBILITY:REARVIEW MIRRORS/DEVICES
MY SIDEVEIW MIRRORS KEEP LOSING THE REFLECTIVE MIRROR. I HAVE REPLACED THEM BEFORE AND AFTER A WHILE THE NEW MIRRORS DO THE SAME THING OVER TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438934December 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL FUNCTION ACTIVATED, THE CONTACT STATED SHE APPLIED PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CRUISE CONTROL FUNCTION DID NOT DEACTIVATE AND THE CONTACT CRASHED INTO SEVERAL VEHICLES. THE CONTACT SUSTAINED BRUISING AND INJURIES TO THE KNEES AND LOWER BACK. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10434094November 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION FROM THE MOTOR WHICH WAS STRIPPING THE SPARK PLUGS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND ALSO ADVISED THAT SHE PURCHASE A SPARK PLUG KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 135,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 134,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430379October 16, 2011
ENGINE AND ENGINE COOLING
THE SPARK PLUG EJECTED FROM BLOCK BREAKING ELECTRONIC COIL. TWO WEEKS LATER HAPPENED AGAIN THEN AFTER A HEILCOIL WAS INSTALLED AND ON 10/15/2011 SAME HAPPENS FOR THE THIRD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427121September 25, 2011
ENGINE AND ENGINE COOLING
WHILE MOVING ACROSS COUNTRY MY 1999 FORD EXPEDITION EJECTED THE NUMBER 3 SPARK PLUG. THIS SITUATION PLACED MY FAMILY IN HARM'S WAY AS IT OCCURRED ON THE INTERSTATE AND WAS QUITE STARTLING. THE SERVICE REP WAS ABLE TO TELL ME WHAT WAS WRONG WITH MY VEHICLE AS SOON AS TOLD HIM THE MAKE AND MODEL. THE REPAIR COST IS SIGNIFICANT, BUT THE POTENTIAL FOR AN UNDER HOOD FIRE CAUSED BY THE FUEL VAPORS BEING IGNITED BY THE EJECTED PLUG IS OF GRAVE CONCERN. FORD IS KEENLY AWARE OF THE PROBLEM AND HAS DESIGNED A REPLACEMENT HEAD FOR THE VEHICLE, BUT REFUSES TO DO THE HONORABLE THING AND REPLACE IT AT THEIR EXPENSE. THEY INSTEAD CHOOSE TO PROFIT FROM THEIR CUSTOMERS BY CHARGING THEM FOR THE REPAIR OR REPLACEMENT OF THE CYLINDER HEADS. I FIND IT PREDATORIAL THAT A CAR COMPANY WOULD MAKE A FAULTY PRODUCT AND THEN PROFIT FROM THE REPAIR OF SAID PRODUCT. THIS COULD START A NEW PRECEDENT BY SIGNALING TO OTHER CAR COMPANIES THAT IF YOU SELL A DEFECTIVE VEHICLE, YOU CAN MAKE MONEY ON THE BACKSIDE BY CHARGING FOR THE REPAIR OR REPLACEMENT OF THAT PART. THE SAFETY CONCERNS THAT ARE ASSOCIATED WITH THIS FAILURE ARE RELATED TO THE LOUD AND SUDDEN POPPING SOUND WHEN THE PLUG EJECTS, THIS COULD EASILY DISTRACT A DRIVER AND COULD POTENTIALLY LEAD TO A FATAL ACCIDENT. THE FUEL VAPORS COULD BE IGNITED SHORTLY AFTER THE PLUG EJECTS AND COULD ALSO CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. CONSIDERING THE EXPEDITION CARRIES UP TO 9 PEOPLE THE RISK OF A TRAFFIC FATALITY IS INCREASED GREATLY. PLEASE HOLD FORD ACCOUNTABLE FOR THEIR ERROR AND LETS HOPE NO ONE GETS HURT OR KILLED UNTIL THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422502August 29, 2011
ELECTRICAL SYSTEM
THE RADIO WOULD TURN ON AND OFF WITHOUT THE KEY IN THE IGNITION, THE STARTER TRIES TO START THE VEHICLE WITHOUT THE KEY IN THE IGNITION. WHILE DRIVING DOWN THE ROAD THE INTERIOR LIGHTS FLICKER AND THE HEADLIGHTS WILL TURN ON AND OFF RANDOMLY. AUTOMATIC DOOR LOCKS WILL NOT ALWAYS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418870August 9, 2011
SUSPENSION
REAR SUSPENSION FAILURE WHILE ACCELERATING FROM A STOP. THE REAR DIFFERENTIAL UPPER SUPPORT ARMS BROKE, THE FRONT OF THE REAR DIFFERENTIAL ROTATED UPWARD TO ABOUT A 45 DEGREE ANGLE AND MOVED BACKWARD, THE FRONT OF THE DRIVE SHAFT PULLED OUT APPROXIMATELY 6" BUT DID NOT DISENGAGE, THE TRACK BAR BEHIND THE DIFFERENTIAL WAS IMPACTED AND BENT, THE DRIVERS SIDE REAR SUSPENSION AIR BAG WAS DAMAGED. UPPER AND LOWER SUPPORT ARMS REPLACED, TRACK BAR REPLACED, REAR AIR RIDE SUSPENSION BAG REPLACED, BRACKETS AND HARDWARE FOUND BROKEN REPAIRED, FRONT END ALIGNMENT. SUSPENSION PARTS NOTED AS RUSTED. FUEL TANK STRAPS NOTED AS RUSTED, DRIVE SHAFT OK FOR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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