Ford Expedition Complaints (2001)

578 consumer complaints on file.

#568369December 27, 2002
TIRES:TREAD/BELT
CONSUMER REPLACED TIRES PRIOR TO RECALL DUE TO TO UNUSUAL TREAD WEAR AND NOISE WHILE DRIVING AT 64 MILES PER HOUR, CONSUMER IS REQUESTING REIMBURSEMENT FROM CONTINENTAL TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000270December 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, WHEELS:HUB
MY WIFE WAS DRIVING IN THE MIDDLE OF TRAFFIC WHEN SHE SUDDENLY HAD NO BRAKES. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO RESPOND. SHE THEN BEGAN TO PUMP THEM WILDLY AND GOT SOME BRAKING ACTION. (THIS IS IN AN NEW FORD EXPEDITION WITH ONLY 47,000 MILES ON THE ODOMETER. ) SHE DROVE IN FIRST GEAR TO OUR LOCAL FORD DEALER A FEW BLOCKS AWAY. A RIGHT FRONT WHEEL BEARING HAD ALREADY WORN OUT-APPARENTLY A MANUFACTURING DEFECT, CAUSING THE WHEEL TO BECOME LOOSE FROM THE AXLE. AS IT CAME LOOSE, THE BRAKE SHOE AND PISTON MECHANISM OF THE BRAKE CEASED TO FUNCTION. SHE WAS LUCKY THAT SHE HIT NO ONE ELSE AND THAT THE WHEEL DID NOT COME OFF CAUSING THE VEHICLE TO FLIP. SHE WAS FORTUNATE SHE WAS NOT ON THE FREEWAY AT HIGH SPEEDS WHEN THIS INCIDENT OCCURRED. THE SERVICE MANAGER SAID SHE WAS LUCKY TO GET IN BEFORE THE WHEEL FELL OFF THE VEHICLE. I AM APPALLED TO THINK THAT AN SUV THAT HAS ONLY HAD SOFT ON- ROAD USE AND NEVER USED OFF -ROAD COULD HAVE A WHEEL BEARING GO OUT AT SUCH LOW MILEAGE. BECAUSE OF THE HIGH PROFILE NATURE OF THE VEHICLE, THE POTENTIAL FOR FLIPPING IS EVEN GREATER WITH THIS TYPE OF PROBLEM THAN POORLY CONSTRUCTED TIRES. I AM VERY ANGRY THAT SUCH A PROBLEM OCCURRED WITH THIS VEHICLE, WHEN IT IS NOT EVEN TWO YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770667December 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SINCE APPROXIMATELY MARCH OF 2002 I HAVE EXPERIENCED FOUR SEPERATE INCIDENTS WHERE MY TRUCK SUDDENLY ACCELERATED. EACH TIME I WAS MOVING SLOWLY USING THE ENGINE IDLE SPEED TO PROPEL THE TRUCK FORWARD WHEN THE TRUCK SUDDENLY ACCELERATED. TWICE I WAS PULLING INTO MY GARAGE, ONCE PULLING INTO A INSTANT OIL CHANGE STATION ONCE PULLING INTO A CAR WASH. EACH TIME I WAS ABLE TO STOP THE TRUCK BEFORE STRIKING ANYTHING USING THE BRAKES. PULLING INTO THE OIL CHANGE STATION I WAS VERY STARTLED AS THE MECHANIC WAS GUIDING ME INTO THE STALL AND IF I HAD NOT REACTED AS QUICKLY AS I DID I'M CERTAIN WOULD HAVE BEEN INJURED. I CONTACTED THE DEALER BY TELEPHONE AND THEY STATED THAT NO ONE HAD REPORTED ANY SIMILAR INCIDENTS. I ALSO HAD THE TRUCK EXAMINED BY ANOTHER FORD DEALER AND THEY COULD NOT LOCATE ANY "CODES" NOR COULD THEY DUPLICATE THE PROBLEM. I HAVE OWNED MORE THAN 25 VEHICLES DURING MY LIFETIME AND THIS IS A FIRST FOR ME. THIS IS ALSO MY SECOND FORD EXPEDITION, NOTHING LIKE THIS HAS EVER HAPPENED WITH THAT TRUCK EITHER. I HOPE TO RESOLVE THIS PROBLEM BEFORE SOMEONE GETS INJURED BY MY VEHICLE OR ANOTHER EXPEDITION. THANK YOU FOR YOUR INTEREST, MICHAEL T. ADAMCZAK. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568255December 3, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHITE FLAKES BLOWS OUT OF AIR CONDITIONER WHEN IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023607December 3, 2002
TIRES
(NHTSA RECALL# 02T012000) CONTINENTAL TIRE TOLD THE CONSUMER THAT THE TIRES ON THE VEHICLE WERE NOT A PART OF THE RECALL. THEY ALSO SAID THAT THE NUMBERS DIDN'T MATCH, THEREFORE THE SERVICE WAS DECLINED. THE CONSUMER CALLED THE DEALER AND WAS TOLD THAT THE RECALL DID IN FACT INCLUDE HER VEHICLE'S TIRES AND THAT CONTINENTAL TIRES SHOULD HAVE REIMBURSED HER. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770322December 2, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
THE KNOB TO TURN ON AND OFF THE HEADLIGHTS BREAKS OFF UNDER NORMAL USAGE. THERE IS NO ALTERNATIVE WAY TO CONTROL THE HEADLIGHTS. THEY ARE STUCK ON OR OFF. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769499November 9, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATING AND AIR CONDITIONING UNIT HAS BEEN BLOWING WHITE FLAKES INTO THE FACE OF THE DRIVER AND OTHER PASSENGERS IN THE VEHICLE. SEVERAL TIMES I HAVE HAD TO QUICKLY GET OFF THE HIGHWAY, TO CLEAR MY EYES OF THE FLAKES. SEVERAL TIME COMING CLOSE TO RUNNING INTO ON COMING TRAFFIC. FORD REP STATES THIS IS A COMMON PROBLEM, KEEP BRINGING IT IN. I HAVE BEEN BACK TO SERVICE ABOUT ONCE A WEEK FOR THIS. PREVIOUS SERVICE ADVISOR STATED,PUT YOUR WINDOWS DOWN AND DONT USE THE A/C SYSTEM. I FOUND ON THE WEB A TSB ON THIS PROBLEM. THERE MUST BE OTHERS WITH THIS PROBLEM IN 97-02 F-150/EXPEDITIONS. FORD HAS ALREADY REPLACED MY SYSTEM ONCE TO NO AVAIL. HELP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022201November 5, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE VIBRATES UNDERNEATH THE VEHICLE DUE TO TREAD SEPARATION OF TIRE. THE TIRE IS A CONTINTENTAL. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022105November 4, 2002
TIRES:TREAD/BELT
THE CONSUMER DIDN'T RECEIVE A RECALL NOTICE FROM THE TIRE MANUFACTURER. SHE WILL GIVE MORE ADDITIONAL INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567840October 30, 2002
TIRES:TREAD/BELT
TREAD ON THE LEFT REAR TIRE SEPARATED COMPLETELY CAUSING THE DRIVER TO TAKE EVASIVE MANUVERS GOING IN A CLOCKWISE MOVEMENT AND ROLLING OVER (FLORIDA TRAFFIC REPORT). (GENERAL TIRES GRABBER AW) LAWYER ON BEHALF OF CLIENT.*SCC *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8021718October 28, 2002
SEAT BELTS:FRONT
CONSUMER STATES THAT DURING A VEHICLE ACCIDENT THE FRONT SEAT BELTS UNLOCK CAUSING INJURIES TO THE CONSUMER. DEALER WILL BE NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#768949October 27, 2002
VEHICLE SPEED CONTROL
HIGH RPMS WHEN BRAKE IS APPLIED, VEHICLE WILL SURGE FOWARD WITHOUT THE DRIVERS FOOT ON THE GAS. THIS HAS OCCURRED A TOTAL OF 6 OR MORE TIMES IT DOESN'T HAPPEN EVERYDAY. SOMETIMES WEEKS CAN PASS FOR IT TO HAPPEN. HAS BEEN TO THE DEALER TWICE, BUT WAS UNABLE TO REMEDY PROBLEM AT THIS TIME. IT'S AT THE DEALER FOR THE THIRD TIME. DEALER SAID THERE IS NOTHING THEY CAN DO IT'S UNSAFE TO DRIVE. CAN CAUSE A VERY SERIOUS ACCIDENT WIFE IS AFFAIR TO DRIVE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768928October 26, 2002
VEHICLE SPEED CONTROL
SUDDEN AND UNEXPECTED ACCELERATION AT OR NEAR IDLE WHILE IN GEAR. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568063October 25, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
BECAUSE OF CONSUMERS LARGE GIRTH, CONSUMER NEEDS TO UTILIZE A SEAT BELT EXTENDER. CONSUMER HAS EXPERIENCED CONTINUOUS DIFFICULTY GETTING THE BUCKLE ON THE SEAT BELT EXTENSION TO STAY LATCHED INTO THE FIXED BUCKLE RECEPTOR MOUNTED IN THE VEHICLE. THE BUCKLE ON THE BELT ITSELF, DOES STAY LATCHED TO THE SEAT BELT EXTENSION. IT TAKES REPEATED ATTEMPTS BEFORE IT LATCHES. CONSUMER WAS NOTIFIED OF A RECALL REGARDING THE SEAT BELT BUCKLE. AS INSTRUCTED CONSUMER TOOK THE VEHICLE TO HAVE THE SEAT BELT CHECKED. NO DEFECT WAS FOUND AT THAT TIME, BUT THE CHECK WAS DONE WITHOUT THE SEAT BELT EXTENSION. CONSUMER BELIEVES THIS SITUATION TO BE A POTENTIALLY SERIOUS SAFETY PROBLEM. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768902October 25, 2002
TIRES
LEFT REAR TIRE WENT FLAT IN DRIVE WAY DUE TO ROAD HAZARD, WHEN TIRE WAS CHANGED NOTICED 3" CRACK IN SIDEWALL. WENT TO GENERAL REPRESENTATIVE, WHERE THEY FOUND ALL OTHER TIRES HAD CRACK IN SIDEWALL ALL OF WHICH WERE AT LEAST 1" WIDE. GENERAL REP., STATES THEY ARE UNSAFE TO DRIVE ON. TIRE MANUF. UNCOOPERATIVE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007430October 2, 2002
ENGINE AND ENGINE COOLING:ENGINE
FREQUENTLY, WHEN I AM IDLE FOR A FEW MINUTES AND PROCEED TO PULL OFF OR MERGE INTO TRAFFIC, THE VEHICLE SHUTS DOWN COMPLETELY AS I TRY TO ACCELERATE. SOMETIMES I CAN RESTART THE VEHICLE IMMEDIATELY AND OTHER TIMES I HAVE TO WAIT FIVE MINUTES. I'VE REPORTED THIS PROBLEM TO THE REGENCY FORD DEALERSHIP (WHERE THE VEHICLE WAS PURCHASED) 4 TIMES. THEY ARE UNABLE TO DUPLICATE OR FIX THE PROBLEM. I HAVE ALSO MAKE A COMPLAINT TO FORD MOTOR COMPANY ABOUT THIS LIFE ENDANGERING HAZARD, BUT NO SIMILAR DEFECTS WERE REPORTED FROM OTHER 2001 FORD EXP. I HAVE BEEN TOLD TO WAIT UNTIL THE PROBLEM GETS WORSE TO DUPLICATE AND CORRECT IT. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768009
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567697September 23, 2002
TIRES:TREAD/BELT
WHILE DRIVING, THE LEFT REAR TIRE TREAD SEPARATED CAUSING THE CONSUMER TO LOSE CONTROL, WHICH RESULTED IN THE VEHICLE ROLLING OVER ONCE. THE CONSUMER WAS INJURED. GENERAL TIRE GRABBER AW (LAWYER HARVEY FRIEDMAN ON BEHALF OF CLIENT) *JB *SCC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#767093September 12, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN FOT RELEASED ACCELERATOR, ACCELERATOR STUCK AND VEHICLE CONTINUED GAINING SPED. DESPITE PLACING TRANSMISION IN PARK AND ENGAGING PARKING BRAKE, THERE WAS NO RESPONSE. DRIVER TOK VEHICLE OFF ROAD TO AVOID COLLISION AND WAS INVOLVED IN COLLISSIONS WITH TRES BEFORE COMING TO REST AFTER IMPACT WITH IRON GATE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8018369September 10, 2002
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED WHILE DRIVING ON HIGHWAY. VEHICLE CHECKED BY DEALER, WHO ADVISED CONSUMER THAT COIL PACK AND PLUG ON ONE CYLINDER HAD A SHORT CIRCUIT AND FAILED, CAUSING VEHICLE TO STALL. DEALER ALSO ADVISED CONSUMER THAT THIS WAS A COMMON OCCURRENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766342August 28, 2002
TIRES
PRIOR TO LEAVING MY HOUSE FOR A TRIP TO NAPA VALLEY WITH MY FAMILY, I CHECKED THE TIRE PRESSURES ON ALL FOUR TIRES TO ENSURE THE SAFETY OF MY PASSENGERS AND MYSELF. I HAVE 6 RELATIVELY SMALL-SIZED ADULT AND A CHILD AS PASSENGERS. 25 MILES INTO THE TRIP, TRAVELLING ON THE SLOW LANE OF INTERSTATE 880, I HEARD A POPPING SOUND AS IF SOMETHING HIT THE UNDERSIDE OF MY VEHICLE. A FEW SECONDS LATER, I CAN SEE SMOKE FROM BEHIND THROUGH MY SIDE MIRROR AND A SHUDDER. REALIZING I HAD A FLAT TIRE, I WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY. THE OUTER SIDEWALL OF THE TIRE COMPLETELY SEPARATED ITSELF FROM THE REST OF THE TIRE. AN OFFICER OF THE CALIFORNIA HIGHWAY PATROL BY THE NAME OF OFFICER ESPIRITU ASSISTED US IN GETTING BACK ON THE ROAD AGAIN. I WAS NOT ABLE TO GET PICTURES OF THE DAMAGED TIRE THEN BECAUSE OF SAFETY CONCERN BUT I WAS ABLE TO TAKE SOME PICTURES OF IT AS SOON AS I GOT HOME. THE AAA TOW TRUCK DRIVER/MECHANIC WHO HELPED US EVEN COMMENTED THAT THE TIRE IS STILL IN GOOD SHAPE. THE TIME AND DATE OF THE INCIDENT WAS BETWEEN 9:15 - 9:45 AM OF AUGUST 25.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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