Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10008023February 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 1999 FORD EXPEDITION. IT HAS HAD BOTH HEAD GASKETS ALREADY REPLACED ONCE, AND NOW THEY ARE BLOWN AGAIN. THE CAR IS OUT OF WARRANTY AND THE DEALERSHIP HAS INFORMED ME THAT THERE IS AN ABNORMALITY IN MY ENGINE WHICH WILL CAUSE THIS PROBLEM TO CONTINUE TO RE-OCCUR UNLESS I PAY $5000 TO HAVE A NEW ENGINE PUT IN. FORD HAS RECALLED SIMILIAR VEHICLES DUE TO THE PROBLEMS WITH THE SAME ENGINES, HOWEVER OFFERS NO ASSISTANCE ON THEIR MUCH PRICIER EXPEDITION. I GUESS THEY FIGURE WE CAN AFFORD THE REPAIRS. THEY REFUSE TO DISCUSS MY PROBLEMS AND TELL ME THAT BLOWN HEAD GASKETS ARE CONSIDERED "NORMAL WEAR AND TEAR". THE HEAD GASKET PROBLEM ASIDE, THIS CAR HAS BEEN IN THE SHOP OVER 30 TIMES FOR NON-ROUTINE MAINTENANCE ISSUES. THE LEATHER SEATS HAD TO BE REPLACED, THE EXTERIOR MOLDING WENT BAD, THE EXHAUST SYSTEM WAS FAULTY, WIRING WAS FAULTY, MIRRORS AND WINDOWS WERE FAULTY, ELECTRONIC COMPONENTS WERE FAULTY, THE LIST GOES ON AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007995February 22, 2003
ENGINE AND ENGINE COOLING
RIGHT CYLINDER HEAD GASKET LEAKING OIL. DEALER SAID NO WARRANTY TOO OLD AND TOO MANY MILES. IT'S A 1999 FORD EXPEDITION WITH 38,000 MILES. FORD KNOWS THERE IS A PROBLEM SEE TSB'S. BUT WILL NOT DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007951February 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON MY RECENT PURCHASE OF A USED 1999 FORD EXPEDITION WITH THE 4.6L V8 ENGINE, WITH LOW MILES ONLY APPROX 31,500 WHEN PURCHASED, AND AFTER ONLY ADDING 12,000 MORE MILES TO THE VECHICLE, IN WHICH WE HAVEN'T HAD THE CAR FOR A FULL YEAR, WE EXPERIENCED A BLOWN RIGHT SIDE HEAD GASKET THAT I JUST RECENTLY FOUND OUT WAS A KNOWN PROBLEM WITH THIS MODEL. THE CAR WASN'T UNDER WARRENTY AND THE COST FOR REPAIRS RAN UP TO 1300.00 WHICH IS OUTRAGIOUS. I FEEL THAT IF FORD HAS KNOWN ABOUT THIS DEFECT THAT FORD SHOULD HAVE RECALLED THIS DEFECT LONG BEFORE SO MANY HAVE NEEDED REPAIRS. I REGRET THAT THIS IS THE LAST FORD I WILL EVER OWN, WHICH IS DIRECTLY DUE TO THE INEPT CUSTOMER SERVICE THAT FORD IS NOW KNOWN FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005766February 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FAILURE OF THE TRANSMISSION AT 43,000 MILES OF 1999 FORD EXPEDITION 4 X 4 EDDIE BAUER CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007073February 11, 2003
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKES SEIZED, WHICH CAUSED THE VEHICLE NOT MOVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004421February 6, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DEFECTIVE SPARE TIRE CABLE ASSEMBLY. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006163February 3, 2003
ELECTRICAL SYSTEM
THERE IS A PROBLEM WITH VEHICLE'S ELECTRICAL SYSTEM. ALL DOORS LOCK/UNLOCK INTERMITTENTLY WITHOUT ENGAGEMENT. ALSO THE VEHICLE'S INTERIOR AND EXTERIOR LIGHTS ENGAGE ON/OFF. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005182February 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
I NOTICE OIL DROPS ON MY DRIVEWAY, I TOOK MY VEHICLE IN TO VERIFY WHERE LEAK WAS COMING FROM, THE DEALER STATED THAT MY HEAD GASKET WAS BLOWN. THE REPAIR COST FOR LABOR AND PARTS WOULD BE OVER $1200.00. THE EXTENDED WARRENTY WOULD NOT COVER SEAL OR GASKET FOR THIS VEHICLE. I REQUEST NHTSA HAVE FORD DEALER OR MANUFACTOR'S DO A RECALL ON THIS VEHICLE ENGINE. MY VEHICLE HAS THE 4.6L ENGINE WITH LESS THAN 49000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005920January 29, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER STATES THAT BOTH THE DRIVER AND PASSENGER SIDE MIRRORS ARE DELAMINATING. AS A RESULT, CONSUMER CAN NOT SEE OBJECTS WITH THE MIRRORS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003573January 28, 2003
EQUIPMENT
1999 EXPEDITION SPARE TIRE CABLE FAILED. BROKE WHILE PULLING OUT OF A PARKING LOT CAUSING THE SPARE TIRE TO FALL TO THE GROUND. COULD HAVE CAUSED A FATALITY IN ANOTHER VEHICLE IF IT OCCURED AT HIGH SPEED. A TIRE SHOP WAS THE LAST TO REPLACE THE SPARE. THEY SAY THEY ARE NOT RESPONSIBLE. I HAVE ALWAYS TIGHTENED IT FULLY IN THE PAST. I ASSUME THAT IT MAY HAVE BEEN A BIT LOOSE AND WORE THROUGH THE CABLE OVER TIME AS IT RUBBED ON THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003379January 25, 2003
UNKNOWN OR OTHER
THERE IS A RIGHT SIDE CYLINDER HEAD OIL LEAK CAUSED BY SMALL METAL CHIPS LEFT BETWEEN THE HEAD AND BLOCK DURING MANUFACTURE .FORD KNOWS ABOUT THE PROBLEM ,SAYS IT HAPPENED TO 1 IN 10 1999 FORD EXPEDITIONS ,AND OTHER MODELS.THEY HAVE DISMISSED MY COMPLAINT AND OFFER NO FINANCIAL ASISSTANCE.REPAIR COSTS 5000 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003395January 25, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRRORS ARE DETERIATING. DEAL WOULD NOT REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004622January 24, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATE THAT WHILE DRIVING WITHOUT WARNING THE HEAD GASKET BLEW CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003246January 23, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AN OIL LEAK ON RIGHT & LEFT BANKS OF THE 4.6L & 5.4L V8 WINSOR AND/OR ROMEO PRODUCED ENGINES COULD PRODUCE POSSIBLE OIL LEAK.CAUSING OIL TO LEAK ONTO THE EXHAUST MANIFOLD AND POSSIBLY CAUSING A FIRE. FORD CORP. IS AWARE OF THIS SITUATION AND HAS ISSUED A BULLETIN ARTICLE 02-22-7 PUBLISHED 10-31-2002
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003303January 23, 2003
ELECTRICAL SYSTEM
WINDSHIELD WIPERS INTERMITTENTLY WIPE WITHOUT SWITCH BEING ACTIVATED, REAR WIPERS FAIL TO WIPE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003304January 23, 2003
POWER TRAIN:AXLE ASSEMBLY
FRONT DRIVE AXLE POPS AND VEHICLE SHAKES WHEN TURNING . ALSO POPS AND SHAKES WHEN ACCELERATING/DECELERATING. POSSIBLY DUE TO DEFECTIVE SPIDER GEAR(S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003011January 20, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE-VIEW MIRRORS ON DRIVER AND PASSENGER SIDE HAVE BECOME VERY DULLED RESULTING IN LOSS OF COMPLETE EFFECTIVENESS OF VIEWING. IT APPEARS THAT SOMETHING HAS CAUSED THE SILVER IN THE MIRRORS TO DISINTEGRATE. THIS IS A 1999 FORD EXPEDITION. I HAVE CONTACTED FORD AND THE LOCAL DEALER AND NEITHER WOULD OFFER TO REMEDY AT THEIR EXPENSE SINCE THE WARRANTY PERIOD HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002891January 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL LEAK FROM RH HEAD/BLOCK INTERFACE. NUMBER OF COMPLAINTS AND TSB ABOUT THIS ISSUE INDICATE MANUFACTURING ASSYMBLY DEFECTS. TSB NOTE "CHIPS COULD BE PRESENT OR DIMPLES IN MATING SURFACE OF GASKET AREA". CUSTOMERS SHOULD NOT HAVE TO PAY FOR MANUFACTURING PROBLEMS THAT ARE NONE TO BE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002361January 8, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT WHILE DRIVING AND NO WARNING THE FRONT PASSENGER SIDE BALL JOINT FELL ONTO THE GROUND AND THE CONSUMER WAS FORCED TO PULL OVER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000528January 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
AFTER AN OIL CHANGE AT 42K MILES, NOTICED A BURNING SMELL AND SOME SMOKE COMING OUT OF THE RIGHT SIDE ENGINE COMPARTMENT NEAR BATTERY. TOOK TRUCK TO DEALER AND WAS ADVISED THAT THE RIGHT SIDE HEAD GASKET WAS LEAKING TOWARDS THE REAR. VEHICLE OUT OF MANUFACTURER'S WARRANTY BUT LUCKILY I HAD AN EXTENDED WARRANTY. WAS TOLD BY THE DEALER MECHANIC THAT THERE IS INDEED A HEAD GASKET LEAK PROBLEM WITH THE 97-02 EXPEDITIONS. HEAD GASKETS SHOULD NOT FAIL AT 43K MILES AND FORD SHOULD REPAIR PROBLEM AT NO COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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