Ford Expedition Complaints (1998)

836 consumer complaints on file.

#760227April 3, 2002
SUSPENSION:REAR
SWAY BAR LINKS BROKEN. VEHICLE DIFFICULT TO CONTROL, ESPECIALLY AT HIGHWAY SPEEDS AND IN STRONG WINDS. THIS VEHICLE HAS NOT BEEN OFF-ROAD, NOR HAS IT BEEN SUBJECTED TO ANY UNUSUAL IMPACTS. THERE ARE OTHER SIMILAR INCIDENT REPORTS ON THIS SITE, AND MANY REPORTS OF THE SAME PROBLEM ON WEB FORUMS ON THE INTERNET. GIVEN MILEAGE AND USE, THIS DOES NOT SEEM LIKE A NORMAL FAILURE, AND THE NUMBER OF INCIDENTS SEEMS TO BE GROWING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759991March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALERSHIP SAYS OIL LEAK DUE TO ENGINE BLOCK BEING MIS-CAST. DEALERSHIP RECOMMENDS NEW ENGINE TO FIX THE PROBLEM. HEADS COULD BE REPLACED BUT PROBLEM WOULD REOCCUR AGAIN. THIS PROBLEM HAS OCCURRED IN MANY ENGINES AND FORD IS AWARE OF THIS BUT IS OFFERING NO HELP WITH THE COST OF REPLACEMENT OR RECALL ON THE ENGINE TO ANYONE BUT THOSE WHO HAVE FORD EXTENDED WARRANTIES. THIS IS THE ORIGINAL ENGINE THAT WAS PUT IN THE TRUCK. THE DEFECT HAS ALWAYS BEEN THERE AND IS NOT SOMETHING THAT HAS OCCURRED OVER TIME. COST OF NEW ENGINE APPROXIMATELY $4,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006453March 26, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES THE CHILD SAFETY LOCK ON BOTH REAR DOORS WOULD ENGAGE IT SELF EVERY TIME THE DOORS ARE CLOSE SHUT, DEALER NOTIFED. NLM *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006372March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN STARTING THE VEHICLE IT WOULD SHUT OFF AND COULD NOT BE RESTARTED, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE FOUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006294March 25, 2002
SUSPENSION:FRONT:SPRINGS:TORSION BAR
FRONT SWAY BAR LINK ON LEFT SIDE OF VEHICLE BROKE WHILE CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564756March 18, 2002
SUSPENSION, POWER TRAIN
WHILE DRIVING, CONSUMER STATES THAT THE VEHICLE BEGAN DRIFTING, CONSUMER THEN MADE A CORRECTION AND LOST CONTROL OF THE VEHICLE, ONE PERSON WAS INJURED IN THE ACCIDENT, SHORTLY AFTER THE ACCIDENT THE DEALER FOUND SOME ALIGNMENT PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#759448March 17, 2002
STRUCTURE:BODY:TRUNK LID
REAR WIPER HAS NEVER PERFORMED AS EXPECTED, IT HAS BEEN REPLACED ONCE AND REPAIRED TWICE. IT DOESNT WORK AT ALL CURRENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758514February 22, 2002
ELECTRICAL SYSTEM:IGNITION
I CALLED FORD CONSUMER RELATIONS AND THEY PLAYED DUMB LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM. I WAS STEAMED. AT LEAST ADMIT YOU HAVE A PROBLEM I TOLD THEM. AFTER FIRST TALKING TO SOME LACKIE, I GOT A "SUPERVISOR" WHO WAS VERY ARROGANT. HE TRIED TO BLAME IT ON A LACK OF "FORD CERTIFIED" MAINTENANCE. IF THEY WOULD HAVE JUST ADMITTED THE PROBLEM AND CHARGED ME COST FOR THE REPLACEMENT INSTEAD OF MAKING EVEN MORE MONEY ON THEIR OWN DESIGN FLAW, I WOULD HAVE BEEN HAPPY. THEY EVEN CHARGED ME $30 TO DIAGNOSE THE PROBLEM! I MENTIONED THE TSB, BUT AGAIN, HE PLAYED DUMB AND SAID HE WOULD HAVE TO LOOK INTO IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757871February 6, 2002
SUSPENSION:FRONT
I UNDERSTAND THIS PROBLEM IS UNDER INVESTIGATION AS OF SEPT. 2001. AS STATED 14 INCIDENTS REPORTED. I HAVE A VERY HARD TIME BELIEVING THAT I AM NUMBER 15. THIS IS LUDICROUS. THIS IS A FORD DEFECT, JUST LIKE THE EXPLORER AND SHOULD BE IMMEDIATELY RECALLED. I WAS EXTREMELY LUCKY, AS IT SEEMS THE OTHERS WERE ALSO. I GUESS THE NHTSA ONLY REALLY CARES IF THERE ARE FATALITIES INVOLVED. PEOPLE SAVING PEOPLE, WHO ARE THEY KIDDING. THEY PROBABLY HAVE THE FORD MOTOR CO. IN THEIR POCKETS. PLEASE NOTE THAT WE LEASED THIS VEHICLE BRAND NEW AND JUST RECENTLY PURCHASED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003305January 31, 2002
SUSPENSION:FRONT:STABILIZER BAR
VEHICLE WOULD PULL TO THE RIGHT. CONTACTED DEALER, AND INFORMED CONSUMER THAT ALIGNMENT MIGHT BE OFF. PROBLEM WAS DUE TO BREAKING OF LINKS ON STABLIZER BAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564174January 30, 2002
SUSPENSION:FRONT:STABILIZER BAR
CONSUMER STATED THE SWAY BAR LINKS FAILED ON HIS VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002532January 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, AIR BAGS:FRONTAL
WHILE KEY WAS IN IGNITION, BUT ENGINE WAS NOT RUNNING, A CHILD KNOCKED GEAR SHIFT LEVER OUT OF THE PARK GEAR WHICH ALLOWED VEHICLE TO START ROLLING IN REVERSE. VEHICLE ROLLED BACKWARDS APPROXIMATELY 30 FEET, AND THEN STARTED MOVING FORWARD FOR AN APPROXIMATE DISTANCE OF 150 FEET. VEHICLE CRASHED INTO A TREE, CAUSING BOTH FRONTAL AIR BAGS TO DEPLOY FROM WHICH CHILD SUSTAINED MINOR INJURIES. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757157January 21, 2002
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757163January 21, 2002
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WIPER MOTOR (RWM) HAS FAILED AND BEEN REPLACED 4 TIMES WITHIN 36K MILES, 39 MOS FROM PURCHASE AS NEW. PURCHASED TRUCK ON 9/12/98; RWM REPLACEMENT #1 ON 6/3/99 AT 8530 MI; RWM REPLACEMENT #2 ON 9/25/99 AT 11965 MI; RWM REPLACEMENT #3 ON 7/13/00 AT 20413 MI; RWM REPLACEMENT #4 ON 12/12/01 AT 35419 MI. WHY HAS THIS COMPONENT FAILED SO OFTEN? DEFECTIVE DESIGN? DEFECTIVE COMPONENTS? IMPROPER INSTALLATION? ALSO SEE RWM FAILURE COMPLAINTS MADE BY OTHER CONSUMERS TO NHTSA. PLEASE REFER TO THOSE ODI #'S: 540834; 608809; 608715; 607562; 609271; 609531; 544197. THERE APPEARS TO BE A PATTERN OF RWM FAILURE. CONSIDER HOW MANY OTHERS HAVE NOT BOTHERED TO REPORT THIS PROBLEM. I CAN PROVIDE ANY DOCUMENTATION NEEDED. I LOOK FORWARD TO WORKING WITH YOU IN YOUR EFFORTS TO HAVE FORD MOTOR COMPANY CORRECT THE REAR WIPER MOTOR FAILURE PROBLEM. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002223January 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON FREEWAY CONSUMER HEARD A LOUD POP IN VEHCILE, AND THEN VEHICLE STARTED TO SHAKE. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER NOTED THAT HEAD GASKET HAD BLOWEN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756744January 12, 2002
SUSPENSION:REAR
SWAY BAR CONNECTORS WERE BROKEN ON BOTH SIDES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001794January 8, 2002
SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER BAR FELL AND BOLTS FELL OFF. DEALER HAD TO REPLACE STABILIZER BAR LINK KIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756368January 3, 2002
VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001492January 3, 2002
SUSPENSION:FRONT:CONTROL ARM
FRONT WHEEL CONTROL ARM SHEARED OFF. CONSUMER NOTICED A RATTLE. THIS HOOKS SWAY BAR TO LOWER CONTROL ARM. CONTACTED DEALER WHO STATED THERE WERE NO RECALLS. FORD STATED WARRANTY EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756023December 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE OVERDRIVE SWITCH FOR MY VEHICLE IS LOCATED AT THE END OF THE SHIFTING LEVER, WHICH IS LOCATED ON THE STEERING COLUMN. THE WIRING FOR THE OD SWITCH RUNS THROUGH THE SHIFTING LEVER AND EXITS AT THE BASE OF THE STEERING COLUMN, THEN DOWN INTO SOME WIRING HARNESSES. THE STEERING COLUMN IS COVERED BY A PLASTIC HOUSING. THIS PLASTIC HOUSING HAS WORN THROUGH THIS WIRE, WHICH HAS CAUSED THE OD SYSTEM TO SWITCH ON AND OFF WHILE THE VEHICLE IS IN OPERATION. THIS HAS CREATED A DANGEROUS SITUATION, ESPECIALLY WHEN OPERATING VEHICLES ON THE HIGHWAY. I HAVE ENCOUNTERED PROBLEMS WHEN PASSING VEHICLES ON THE HIGHWAY AND THE OD SYSTEM FAILS BECAUSE OF THIS SHORT IN THE WIRE SYSTEM. IN MY OPINION, THIS IS A DESIGN DEFECT. THERE'S NO CLEARANCE BETWEEN THE PLASTIC HOUSING AND THE WIRE THAT EXITS THE SHIFTING LEVER. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY REFUSED TO ACCEPT RESPONSIBILITY BECAUSE THE WARRANTY PERIOD IS OVER. THEY ESTIMATED THE REPAIRS AT $300. I ALSO NOTIFIED FORD AT (800) 392-3673 AND THEY REFUSED TO ACCEPT RESPONSIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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