Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10032498October 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE ENGINE MADE A LOUD THE NOISE, THE VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THE ENGINE NEEDED TO BE REPLACED AT A COST OF $5000. *JB VEHICLE WAS TAKEN TO THE DEALER WHO LEARNED THE FAILURE WAS THE RESULT OF A "SCORED CYLINDER." CONSUMER WAS ADVISED FORD WOULD PAY FOR A PORTION OF THE REPAIR. CONSUMER FELT THAT SINCE THE VEHICLE WAS ROUTINELY MAINTAINED, FORD SHOULD COVER THE ENTIRE PORTION. CONSUMER WAS TOLD THE OFFER WAS NON-NEGOTIABLE. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044018October 15, 2003
SEAT BELTS:REAR/OTHER
IN THE ROW BEHIND THE FRONT SEAT MIDDLE SEAT BELT RETRACTOR IS IN THE LOCK MODE AND WILL NOT RETRACT. DEALER INSISTS THAT RETRACTOR HAS TO BE REPLACED TO REMEDY THE PROBLEM. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039706October 12, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIDE VIEW MIRRORS ON BOTH SIDES ARE TURNING BLACK. CONSUMER CAN BARELY SEE OUT OF THEM. A TECHNICAL ADVISEMENT WAS ISSUED, #00-18-09, BY FORD IN REFERENCE TO DELAMINATION OF SIGNAL MIRRORS. *AK *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041559October 9, 2003
POWER TRAIN:AXLE ASSEMBLY
FORD 1999 EXPEDITION ; ESTIMATED FROM A FORD DEALERSHIP SERVICE DEPARTMENT $1,899.67 + TAX TO OVERHAUL REAR AXLE. LOUD ROARING SOUND FROM REAR WHEELS DRIVING APPROXIMATELY 10-15 MPH, WHICH SOUND INCREASES IN PITCH WITH FASTER SPEEDS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041250October 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
FIRE HAZARD! MANUFACTURERS DEFECT CAUSES HEAD GASKET FAILURE RESULTING IN SEVERE PRESSURIZED OIL LEAK ONTO HOT EXHAUST MANIFOLD, CREATING A DANGEROUS FIRE HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039437September 24, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRRORS BOTH DRIVER AND PASSENGER ARE TURNING BLACK AND NEARLY IMPOSSIBLE TO SEE OUT OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039717September 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET LEAKS OIL BADLY. THIS VEHICLE HAD BEEN TO DEALER TWICE FOR REPLACEMENT OF THE ENGINE HEAD GASKET AND IT NEEDS REPLACEMENT AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037934August 29, 2003
WHEELS
WHILE DRIVING AT 20 MPH REAR WHEEL FELL OFF WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034394August 22, 2003
TIRES:SIDEWALL, TIRES
WHILE DRIVING AT 70 PH FRONT AND RIGHT REAR TIRES DEVELOPED A BIG BLISTER OF 9 INCHES IN EACH TIRE. GENERAL, GRABBER AW, SIZE P255/70R16, DOT A3CU441458, DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033141August 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE PROBLEMS, I PURCHASED A 1999 FORD EXPEDITION 4X4 USED DEC. 21 2002, IN FEB 2003 I HAD TO TAKE IT BACK TO THE DEALER FOR A HEAD GASKET PROBLEM, HAD TO HAVE THAT REPAIRED, AFTER THAT WAS REPAIRED WHILE STILL IN THE SHOP THE MECHANIC COULDN'T GET IT TO RUN SMOOTH. I WAS TOLD THAT IT WAS MISSING AND WAS BARELY RUNNING, IT WOULD HARDLY TAKE OFF AND ONCE YOU GOT ROLLING IT WOULD SPIT AND SPUTTER AND CUT OFF WHILE DRIVING DOWN THE ROAD. I FINALLY GOT IT BACK 2 WEEKS LATER, WHEN I ASKED WHAT THE PROBLEM WAS I WAS GIVEN THE RESPONSE, WE DON'T KNOW WE JUST REPLACED PARTS UNTIL IT WAS RUNNING SMOOTH? WHAT KIND OF ANSWER WAS THAT? NOW HERE IT IS AUG 2003 AND THE ENGINE IS KNOCKING! I TOOK IT STRAIGHT TO THE DEALER AND THEY SAID YEP SOUNDS LIKE YOU'VE GOT EITHER A BAD BEARING OR SOME KIND OF ROD WAS BAD???? HELLO???? THEN I WAS TOLD TO BRING IN BACK IN A FEW DAYS THAT THEY COULDNT INSPECT IT COMPLETELY AT THE MOMENT. THEN I WAS TOLD NOT TO BE DRIVING IT, OK HOW DO I GET IT HOME IF I CANT DRIVE IT? HOW DO I GET IT BACK IN A FEW DAYS IF I CANT DRIVE IT? I PAID A LOT OF MONEY FOR THIS PIECE OF JUNK, WHY SHOULD I PAY $20,000 FOR A VEHICLE AND HAVE TO PAY ANOTHER $5,000 IN 6 MONTHS JUST TO BE ABLE TO DRIVE IT AGAIN? WHATS UP WITH FORD? ARE THEY SO HARD UP FOR MONEY THAT THEY HAVE TO SHAFT THEIR CUSTOMERS? WAY TO GO FORD!! KEEP UP THE SHAFTY WORK WE ALL (CUSTOMERS) LIKE TO PAY $20,000 + FOR A HUNK OF JUNK THAT WE HAVE TO KEEP PUTTING MONEY INTO. I CANT BELIEVE IM PAYING PAYMENTS ON A VEHICLE THAT I CANT EVEN DRIVE, THAT REALLY SUCKS. TO BAD THERE ISN'T ANYBODY THAT CAN MAKE FORD DO SOMETHING ABOUT THOSE BAD MOTORS AND ALL THE OTHER PROBLEMS THEY ARE HAVING, YES I WORK EVERYDAY TO PAY FOR THIS LEMON VEHICLE AND WHATS EVEN WORSE IS THAT I HAVE TO BUM A RIDE TO WORK, NOW THATS SAD WITH A NICE EXPENSIVE VEHICLE SITTING IN MY GARAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022762August 7, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
A "SPACER" WITHIN THE DIFFERENTIAL DISINTEGRATED, AND CAUSED THE DIFFERENTIAL TO SHIFT WHICH RESULTED IN A REAR WHEEL LOCK UP WHILE DRIVING. *AK THE UNIT WAS COMPLETELY SEALED FOR NO REASON. THERE WAS NOISE COMING FROM THE REAR END AND THE ANTI LOCK BRAKES ACTIVATED. AS THE CONSUMER IMMEDIATELY PULLED OVER, THE TRANSMISSION LOCKED UP, AND THE VEHICLE STARTED TO SHAKE. THE CARRIER BEARING WAS COMPLETELY DESTROYED AND CAUSED THE RING TO MOVE AWAY FROM THE PINION GEAR AND DESTROYED ALL OF THE REAR AXLE COMPONENTS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022804August 7, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHEN THE VEHICLE WAS PURCHASED NEW THE CONSUMER NOTICED THAT THE OUTSIDE REAR VIEW MIRRORS HAD BLACK LINES AND SPECKS IN THEM. THE DEALER INDICATED THAT ALL THE VEHICLES WERE LIKE THAT. NOW, SOME YEARS LATER, THE BLACK FILM ON THE BACK OF THE GLASS STARTED WRINKLING AND THE BLACK SPECKS BECAME WORSE. THIS DEFECT HAS CAUSED POOR VISIBILITY. *AK *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032297August 6, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT 45 MPH GAS PEDAL WENT DOWN TO THE FLOOR BY ITSELF,SUDDENLY ACCELERATING. CONSUMER DROVE OUT OF THE ROAD, AND TURNED OFF THE IGNITION SWITCH. CALLED THE TRIPLE AAA, TOWED TO GAS STATION. DEALER INSPECTED, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030939August 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
SHIFTER CABLE BROKE. SHIFTER WAS OCCASIONALY DIFFICULT TO SHIFT OUT OF PARK WHEN CAR WAS NEW, TOOK IT TO DEALER AND BECAUSE THE PROBLEM DIDN'T DEMONSTRATE ITSELF WHEN THE DEALER HAD IT, THEY DIDN'T DO ANYTHING TO REMEDY. 4 YEARS LATER (WHEN WARRANTY IS OUT), THE CABLE SNAPS. THE MECHANIC CALLS IN TO ORDER THE NEW CABLE AND THERE ARE PLENTY IN STOCK, I'M TOLD IT'S A VERY COMMON PROBLEM. IF SO, WHY ISN'T IT A RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030524July 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
99 FORD EXPEDITION SPARK PLUG BLOW OUT RIGHT CYLINDER # 2. THIS OCCURRED 10,000 MILES AFTER HAVING FORD DEALERSHIP TUNE MY VEHICLE UP. MY LOCAL MECHANIC CLAIM IT WAS A DEFECTIVE SPARK PLUG AND THAT FORD SHOULD REMEDY PROBLEM. THAT HASN'T HAPPENED AS OF YET. MY VEHICLE HAD 97,000 AT TIME OF BLOW OUT. I PERSONALLY HAVE PUT 60,000 HIGHWAY MILES ON VEHICLE LAST YEAR ALONE. THIS VEHICLE HAS A SERVICE BULLETIN ON COOLANT HOSE CLAMP AS WELL AS INSUFFICIENT THREADS ON HEADS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029080July 24, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
4WHEEL DRIVE ENGAGES SPORADICALLY WHILE DRIVING. DEALER NOTIFIED(NOTHING THEY CAN DO?) MUST STOP , DISENGAGE TRANSMISSION ,AND CYCLE TRANSFER CASE TO CLEAR.PLEASE ADVISE IF THERE IS A KNOWN RECALL AND/OR REPAIR PROCEDURE. ANY INFOMATION WOULD BE APPRECIATED-THANK YOU -JAO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029635July 18, 2003
STEERING
LTR FWD FM EDGAR A. RANGEL (TX0) RE 1999 FORD EXPEDITION INVOLVED IN A ROLLOVER ACCIDENT ON 07/11/00 WHICH RESULTED IN ONE FATALITY AND ONE INJURY. *MR PH. 2 WEEKS PRIOR TO THE INCIDENT THE VEHICLE WAS SERVICED AND IT WAS NOTED THE VEHICLE HAD STEERING PROBLEMS, THE STEERING WAS OVER SENSITIVE, BUT WAS EXPLAINED AS A NORMAL SOUCRE OF THE TRUCK, THE PASSENGER OF THE VEHICLE BELIEVED THE STEERING MAY HAVE BEEN THE CAUSE OF THE ACCIDENT.*PH *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10028553July 18, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRRORS BOTH DRIVER AND PASSENGER ARE TURNING BLACK AND NEARLY IMPOSSIBLE TO SEE OUT OF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029399July 16, 2003
TIRES, STEERING
FAX FM EDGAR RANGEL (TX) RE FORD/FIRESTONE, HE WAS INJURED & HIS FRIEND ANGEL NAVARRETE WAS KILLED WHEN THEIR 1999 FORD EXPEDITION W/FIRESTONE TIRES ROLLED OVER DUE TO DEFECTIVE STEERING & TIRES. *MR THIS WAS A SERIOUS ROLLOVER INCIDENT IN WHICH THE STEERING WHEEL DID NOT RESPOND PROPERLY. *SCC. THE CONSUMER BELIEVED THE STEERING PLAYED A SIGNIFICANT ROLE IN THE ACCIDENT. TWO WEEKS PRIOR TO THE INCIDENT, THE VEHICLE WAS SERVICED AND IT WAS NOTED THERE WAS A DEFECT WITH THE POWER STEERING, BUT WAS EXPLAINED AS A NORMAL SOURCE OF THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10027265July 11, 2003
SUSPENSION
THE FRONT END BALL JOINT BROKE WHICH DISCONNECTED THE FRONT END AND TIRES. FORD ATTEMPTED TO REPAIR THE VEHICLE BUT IT WAS LATER DEEMED IRREPARABLE DUE TO STRUCTURAL DAMAGE. RECALL INFORMATION WAS RECENTLY POSTED ON THE INTERNET RELATED TO THIS FAILURE. *MR *CB *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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