Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10093944October 11, 2004
TIRES, TIRES:TREAD/BELT
TIRE SEPARATION ON A 2001 FORD EXPEDITION CAUSING DAMAGE TO THE FRONT AND SIDE PANEL OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095275October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE COMPLAINT WAS SENT VIA E-MAIL. I RECENTLY HAD A NEAR ACCIDENT WHILE TRAVELING. THE VEHICLE TRANSMISSION JUST ALL OF A SUDDEN LOCKED UP AND SLAMMED OUT OF GEAR. LUCKILY I HAD JUST EXITED OFF A BUSY HIGHWAY, AND WAS SPARED A POSSIBLE DEADLY ACCIDENT. AFTER TAKING THE VEHICLE TO A REPAIR SHOP I WAS TOLD THE SPRAG CLUTCH HAD GONE OUT, AND THE METAL SHAVINGS WERE ALL IN THE TRANSMISSION. I WAS ALSO TOLD THAT THE PROBLEM WAS A KNOWN ISSUE BY FORD AND AMONG THE REPAIRS SHOPS. THE DEFECT IS IDENTIFIED WITHIN A SPECIFIC 6 MONTHS TIME FRAME OF PRODUCTION. THEY SAID THAT THE NEW FORD REPLACEMENT TRANSMISSION HAS BEEN MODIFIED TO FIX THIS KNOWN DEFECT IN THE SPRAG CLUTCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095320October 5, 2004
TIRES:TREAD/BELT
RE DEFECTIVE GENERAL "GRABBER AW" SUV TIRES. *BF DEFECT NUMBER COULD NOT BE FOUND. CONSUMER WOULD LIKE TO BE REINBURSED FOR THE COST OF REPLACING VEHICLE TIRES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094688September 30, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE CABLE BROKE UNDERNEATH THE TRUCK WHILE DRIVING 20 MPH OR LESS, CAUSING THE SPARE TIRE TO ROLL INTO ANOTHER VEHICLE ON THE HIGHWAY. THE DEALER WAS CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091060September 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
BEGINING IN THE FALL OF 2003 MY 2001 FORD EXPEDITION WITH THE 4.6L ENGINE BEGAIN TO MAKE A TICKING SOUND AT START UP (WHEN ENGINE IS COLD). I'VE HAD THE VEHICLE IN THE DEALER SEVERAL TIMES AND THEY HAVE HEARD THE SOUND, BUT THEY HAVE OFFERED NO REASONABLE EXPLANATION OF THE CAUSE OR NATURE OF THE PROBLEM AND THE POTENTIAL DAMAGE IT MAY CAUSE. THERE ARE SEVERAL SERVICE BULLETINS, INCLUDING 03256, THAT NOTED THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091812September 10, 2004
SEAT BELTS:REAR/OTHER
REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED. CONSUMER TRIED TO UNLOCK THE SEAT BELT FROM THE BELT BUCKLE AND WAS UNABLE TO DO SO. THEREFORE, CONSUMER CUT THE SEAT BELT IN PIECES. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091488September 7, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE CONSUMER RECEIVED AN INSPECTION LETTER FROM THE MANUFACTURER TO HAVE THE TIE RODS INSPECTED. THE CONSUMER LATER CONTACTED THE MANUFACTURER AND ASKED WHY? SINCE THE VEHICLE ONLY HAS 68,000 MILES ON IT AND WHY SHOULD THE TIE RODS BE SUSPECT TO FAILURE AT ONLY 68,000 MILES. THE MANUFACTURER FAILED TO COMMENT. THE CONSUMER IS NOW TERRIFIED IN FEAR THAT THE VEHICLE MAY HAVE PROBLEMS THAT COULD EFFECT THE CHILDREN. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089345August 20, 2004
TIRES:TREAD/BELT
THE LEFT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE DRIVING 70 MPH WITH TWO ADULTS IN A FORD, EXPLORER 2001. THE PROBLEM WAS NOTICED WHEN THE REAR OF THE VEHICLE WAS WOBBLING, AND SOMETHING WAS FLAPPING AGAINST THE BODY OF THE VEHICLE. ORIGINAL EQUIPMENT, TIRE SIZE 275/60R17, AND DOT #ADT044T0101. TIRE COMPANY WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086883August 15, 2004
TIRES:TREAD/BELT
TREAD SEPARATION 2ND TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086254August 5, 2004
TIRES:TREAD/BELT
WHILE DRIVING FROM LA TO OH WE EXPERIENCED TIRE TREAD SEPARATION ON THE REAR DRIVER SIDE TIRE WHILE GOING 70 MILES AN HOUR ON THE HWY.THE TIRES ARE ORIGINAL TO THE 2001 EXPEDITION.CONTINENTAL ISSUED A RECALL ON CERTAIN P275/60R17 TIRES ON 2000 & 2001 EXPEDITIONS AND NAVIGATORS.THE RECALL WAS ISSUED DUE TO POTENTIAL TREAD DETACHMENT OR SEPARATION.WHEN I FOUND OUT ABOUT THE RECALL AT THE BEGINNING OF LAST YEAR I HAD THE TIRES CHECKED AND FOUND THEY WERE NOT PART OF THE RECALL.AFTER OUR TREAD SEPARATION AND NUMEROUS CALLS TO CONTI'S CORPORATE OFFICE IN SOUTH CAROLINA AND LAST TIME SPEAKING WITH SUPERVISOR(WHO WOULD NOT GIVE ME HIS LAST NAME) I PERSONALLY WAS TOLD THAT CONTI WOULD REPLACE THE TIRE WITH TREAD SEPARATION (PRO RATED) BUT NOT THE REMAINING TIRES ON THE VEHICLE BECAUSE THEY AREN'T DEFECTIVE.I TOLD HIM I DID NOT FEEL SAFE HAVING THESE TIRES ON MY VEHICLE ESPECIALLY SINCE WE HAVE 1040 MILE TRIP HOME BUT WAS TOLD "NO REPLACEMENTS". WHEN I ASKED HOW THE TIRE COULD JUST SUDDENLY HAVE TREAD SEPARATION, I WAS TOLD THAT IN THE SUMMER WHEN TIRES HEAT UP THIS CAN HAPPEN.HE TOLD ME THAT IF I STILL FELT UNSAFE WITH THEN TO TAKE THEM TO EITHER A LOCAL FORD DEALER OR TO A TIRE DEALER.WE TOOK THE TRUCK TO BOTH AND WERE TOLD THAT SORT OF SEPARATION IS RARE & UNUSUAL.THE FORD DEALER HAS ATTEMPTED TO REACH AN AGREEMENT WITH CONTI TO BUT WAS TOLD THE BEST "DEAL" WOULD ONLY GIVE 25% OFF NEW TIRES AND NOT REPLACE THEM TOTALLY (NOT EVEN THE DEFECTIVE TIRE). THE GENERAL GRABBER AW P275/60R17'S HAVE BEEN DISCONTINUED AND ANOTHER BRAND WIL HAVE TO BE SUBSTITUTED.I THINK THAT THESE TIRES PRESENT A SAFETY HAZARD TO OTHER PEOPLE WHO MAY UNKNOWINGLY HAVE THEM THINK THEY ARE SAFE BECAUSE THEY WERE NOT PART OF THE RECALL.I FEEL THAT OTHERS NEED TO BE INFORMED OF THIS HAZARD AND OF CONTI'S UNWILLINGNESS TO RECTIFY THE SITUATION. NOW WHILE MY FAMILY AND I WERE LUCKY THAT WHEN THE SEPARATION OCCURED WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT OTHERS MAY NOT BE SO LUCKY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083077July 31, 2004
SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
TRUCK SHOCKS/ SPRINGS ARE NO GOOD. VERY SQUEECKY FRONT TIRES. HARD TO CONTROL AFTER HITTING A BUMP OR POT HOLE AT THE LOWEST OF SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084016July 30, 2004
TIRES:TREAD/BELT
DEFECTIVE GENERAL GRABBER AW SUV TIRES.*MR THE CONSUMER'S EXPERIENCED A TIRE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE RETAILER AND THE REPAIRMAN NOTICED A SEPARATION BETWEEN THE TREAD RIBS WAS FORMING. A REPLACEMENT OF THE SAME TIRE WAS NOT AVAILABLE THEREFORE THE TECHNICIAN MOVED THE TIRE TO THE SPARE AREA. SEVERAL MONTHS LATER THE CONSUMER OBSERVED A LARGE SECTION OF THE TIRE MISSING DUE TO TREAD SEPARATION. WHILE ATTEMPTING TO LOCATE A GENERAL DEALER THE CONSUMER CAME ACROSS A RECALL FOR GENERAL GRABBER AW TIRES (02T-012000). THE SERVICE ADVISOR STATED THAT THERE WAS NO RECALL ON THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083342July 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED THE CONSUMER HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081087July 14, 2004
TIRES:TREAD/BELT
I HAVE A 2001 FORD EXPEDITION THAT CAME EQUIPPED WITH GENERAL GRABBER AW TIRES, 275/60R 17 (ALL HAVE DOT # ADTO 44T 2401). THESE PARTICULAR TIRES WERE RECALLED DUE TO TREAD SEPARATION AND I TOOK THEM TO A FORD DEALER WHEN I HEARD OF THE RECALL. I WAS INFORMED THAT MY TIRES WERE NOT COVERED BY THE RECALL. I WAS TOLD THAT THE PROBLEM WAS CORRECTED AND THAT THE TIRES WERE FINE. I WAS ALSO TOLD THAT THE PROBLEM WAS THAT THE TIRES WERE EXPERIENCING TREAD SEPARATION AT ABOUT 45,000 MILES. AT 47,000 MILES ON THE TIRES WHILE DRIVING AT HIGHWAY SPEEDS I FELT SEVERE SHAKING OF THE VEHICLE, I PULLED OFF OF THE ROAD AND INSPECTED THE TIRES. ONE OF THE TIRES (RIGHT REAR) SHOWED EXTENSIVE TREAD SEPARATION VERY NEAR TOTAL FAILURE. ONLY MY GOOD JUDGEMENT AVERTED A POSSIBLE DISASTER. I WENT TO MY FORD DEALER TO COMPLAIN ABOUT THE TIRES, THEY SAID THAT THEY MAY BE ABLE TO HELP ME WITH NEW TIRES. WHEN IT CAME DOWN TO THE BOTTOM LINE THEY SAID THAT THE TIRES HAD TOO MANY MILES. I WILL NOT BUY ANOTHER SET OF GENERAL TIRES EVER. I FEEL THAT BOTH FORD AND CONTINENTAL (GENERAL) AND RESPONSIBLE AND SHOULD REPLACE THESE TIRES WHICH THEY SHOULD HAVE DONE 2 YEARS AGO WHEN THE OTHERS WERE RECALLED. THEY HAVE BEEN GAMBLEING WITH THE SAFETY OF MY FAMILY AND APPARENTLY HAVE DODGED THE BULLET THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081773July 13, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING UP A MOUNTAIN VEHICLE STALLED. WHEN THIS OCCURRED THE VEHICLE LOST POWER STEERING. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE AND RESTARTED IT. DEALERSHIP SERVICED VEHICLE SEVERAL TIMES FOR THIS ISSUE, BUT WAS UNABLE TO REMEDY THE FAILURE BECAUSE THEY COULD NOT DUPLICATE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080504July 7, 2004
VEHICLE SPEED CONTROL
WHILE AT A STOP LIGHT WITH FOOT ON BRAKE TRUCK WIL ACCELERATE WITHOUT WARNING. THE VEHICLE WILL SURGE FORWARD. COULD BE VERY DANGEROUS. TAKEN VEHICLE IN TO DEALER 5 TIMES BUT THEY ARE UNABLE TO DUPLICATE THE PROBLEM AND REFUSE TO FIX IT. FORD ENGINEER WAS SENT TO LOOK AT THE TRUCK AND WAS ALSO UNABLE TO DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081384July 6, 2004
VEHICLE SPEED CONTROL
WHILE AT A STOP VEHICLE SURGED FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080045June 28, 2004
SEAT BELTS:REAR/OTHER
REAR MIDDLE SEAT BELT WAS HARD TO UNLOCK FROM THE BELT BUCKLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073956June 24, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WHEN THE VEHICLE SAT ON AN INCLINE, THE ENGINE STALLED. IF THE VEHICLE HAD LESS THAN HALF TANK OF FUEL, IT WOULD STALL. THIS PROBLEM OCCURRED OVER FIVE TIMES, BUT THE DEALER WAS NOT CONSULTED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078696June 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
4R100 AUTOMATICTRANSMISSION ON 2001 EXPEDITION WITH 45,700 STARTED LEAKING TRANSMISSION FLUID. MECHANIC FOUND FRONT BUSHING THAT WAS WORN OUT AND STATED THAT BUSHING LOOKED TO HAVE 150,000 MILES ON IT RATHER THATN 45,700. OVIOUSLY A DEFECTIVE PART. AFTER REPLACING BUSHING, SEALS GASKETS, BEARINGS AND TORQUE CONVERTOR AND A BILL OF $860 I STILL DON'T KNOW IF CAR IS RELIABLE OR NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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