Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10157627May 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
1.) I WAS JUST DRIVING THE VEHICLE AND THE SPARK PLUG BLEW OUT OF THE ENGINE. 2.) I HAVE A 2003 FORD EXPEDITION 5.4 L TRITON V8 WITH 78,000 MILES AND THE SPARK PLUG BLOW OUT OF THE ENGINE. 3.) A FORD DEALER IS REPLACING THE HEAD ON MY EXPEDITION, COST $3000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157378May 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, EQUIPMENT:MECHANICAL
THE BRAKES ON THE 2003 EXPEDITION ISN'T DESIGNED TO HOLD THE HEAVY WEIGHT OF THE EXPEDITION. THIS CAUSE THE BRAKES TO NEED TO BE REPLACED NUMEROUS TIMES. FORD NEEDS TO RECALL THE BRAKES AND PUT BIGGER BRAKE PADS IN THEM. I HAVE HAD TO EVEN REPLACE THEM METAL TO METAL IN THE FRONT 7 TIMES IN 3 YEARS AND UNDER 45,000 MILES. I EVEN HAD TO REPLACE THE MASTER CYLINDER DUE TO LEAKAGE AT 45,000 MILES. ALSO DUE TO ELECTRONIC PROBLEMS I HAVE HAD I WAS UNABLE TO LOCK THE SUV AND HAD THE ALARM SOUND BECAUSE OF IT AND WINDOWS DON'T GO UP AND DOWN CORRECTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157360May 4, 2006
ELECTRICAL SYSTEM
2003 EXPEDITION RELAY JUNCTION BOX BURNED. *TS ***NAR*** THE VEHICLE STALLED WHILE BEING DRIVEN. THE PROBLEM WAS DIAGNOSED AS A RELAY PROBLEM AND REPLACED THE RELAY. AFTER REPAIR THE VEHICLE WOULD NOT SHIFT INTO OVERDRIVE. THE DEALER PERFORMED DIAGNOSTIC TEST WHICH DETERMINED THAT THE JUNCTION HAD MELTED. THE JUNCTION BOX WAS REPLACED BUT THE VEHICLE STILL HAD NO OVERDRIVE NOR THIRD GEAR. THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND INTERNAL TRANSMISSION DAMAGE. THE CONSUMER FEELS THAT THE TRANSMISSION WAS DESTROY WHEN THE JUNCTION BOX BURNED OUT. THE CONSUMER HAS THE BURNED JUNCTION BOX IN HIS POSSESSION. PRIOR TO THIS FAILED THE VEHICLE ALTERNATOR HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156434April 29, 2006
UNKNOWN OR OTHER
I BOUGHT THIS VEHICLE FROM JOE MYERS FORD ON 12/22/04. I HAD MANY PROBLEMS WITH THE SALESPERSON WHO IS JERRY DELGADO. HE LIED TO ME. JOE TOLD ME THAT I WAS GOING TO MAKE A CERTAIN PAYMENT AND REALITY I ENDED MAKING ANOTHER PAYMENT. HE ALSO PUT ALL THESE DIFFERENT INSURANCES THAT I DIDN'T ASK FOR OR WAS ASKED TO IF I WANTED. I TRIED TO CANCEL THE BUT THEY DIDN'T WANT TO. THE SALESPERSON WAS NO HELP AT ALL. HE DIDN'T EXPLAIN TO ME EVERYTHING THAT WAS NEEDED TO EXPLAIN LIKE HOW LONG I WAS GOING TO BE PAYING FOR THE SUV. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155514April 17, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER MY 100,000 MILE SERVICE WHICH INCLUDED A SPARK PLUG CHANGE, TWO SPARK PLUGS BLEW OUT, CAUSING DAMAGE TO THE CYLINDER HEAD AND MAJOR REPAIR COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155011April 11, 2006
ELECTRICAL SYSTEM:IGNITION
COIL PACK WENT OUT ON MY 2003 FORD EXPEDITION @ 36,200 MILES, 200 MILES OUT OF WARRANTY. DEALER WOULD NOT MAKE EXCEPTION AND COVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154887April 9, 2006
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING AT HIGHWAY SPEEDS, THE ENGINE WOULD QUIT WITH NO PROCEEDING SYMPTOMS OR INDICATIONS. SHIFTING TO NEUTRAL AND TRYING TO RE-START WOULD NOT WORK. SHIFTING TO NEUTRAL, TURNING OFF THE IGNITION AND THEN TURNING THE KEY TO START DID CAUSE A RE-START. THIS PROBLEM CAUSES THE "SERVICE ENGINE SOON" LIGHT ON THE DASH TO LIGHT, SO A CODE IS BEING GENERATED. FORD IS AWARE OF THIS PROBLEM, SINCE IT HAS ISSUED A NOTICE (NOT A RECALL) TO IT'S SERVICE DEPARTMENTS. THE REPAIR IS THE REPLACEMENT OF A WIRING HARNESS AND REPROGRAMMING OF THE PROCESSOR. FORD HAS NOT ISSUED A RECALL FOR THIS VERY UNSAFE PROBLEM, SO THE CHARGE FOR THE WORK IS $ 358.18. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154445April 3, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED AND THE RPM'S SURGED TO 6000. THE VEHICLE WAS PUT IN PARK AND THE ENGINE RETURNED TO NORMAL. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154293March 31, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL PUMP COULD NOT MAINTAIN PROPER FUEL PRESSURE. WHEN IT WAS REPLACED, DEALERSHIP SERVICE DEPT. DISCOVERED NECK ON FUEL TANK WAS WARPED WHERE FUEL PUMP CONNECTS TO FUEL TANK. EVIDENCE OF FUEL LEAK DUE TO THIS PROBLEM WAS DISCOVERED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154241March 30, 2006
ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN A 2003 FORD EXPEDITION THAT HAS BEEN GIVING ME PROBLEMS SINCE DAY ONE. I HAVE HAD SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE CAUSING THE LIGHTS TO REMAIN ON AT ALL TIMES AND MY BATTERY TO RUN DOWN TWICE. THE DOORS ALL SEEM TO LOCK AND UNLOCK ONLY WHEN THEY WANT TO AND THE MOST RECENT OF MY COMPLAINTS IS THE REAR PASSENGER DOOR HAS BEGUN OPENING ON ITS OWN WHILE BEING DRIVEN. MY 10 MONTH OLD DAUGHTER AND I WERE OUT SHOPPING AT A LOCAL SHOPPING CENTER A FEW WEEKS AGO AND WHILE MAKING A TURN AND PREPARING TO PARK IN A SPACE THE REAR PASSENGER DOOR FLUNG COMPLETELY OPEN. I WAS STUNNED. MY DAUGHTER LUCKILY WAS SAFELY BELTED IN HER CAR SEAT IN THE MIDDLE SEAT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF MY OTHER TWO CHILDREN HAD OF BEEN WITH ME AT THE TIME AND HAD BEEN SITTING BY THAT DOOR WHICH MY 5 YEAR OLD USUALLY DOES ON A DAILY BASIS. I CONTACTED FORD MOTOR COMPANY AND THEY TOLD ME TO HAVE IT EVALUATED BY A FORD DEALERSHIP WHICH I DID AND IT WAS PROVEN TO BE A FAULTY LATCH AND SWITCH. I WAS TOLD THAT THERE WAS NO MORE WARRANTY ON THE VEHICLE AND THAT NO EXTENDED WARRANTY WOULD COVER IT. IT IS CONSIDERED TO BE NORMAL WEAR AND TEAR. I HAVE OWNED THE VEHICLE LESS THAN 3 YEARS AND I DON'T UNDERSTAND HOW A FAULTY LATCH AND SWITCH COULD END UP BEING MY FAULT. I HAVE AUTHORIZED THE DEALERSHIP TO REPAIR NEEDLESS TO SAY IT IS NOT WORTH THE SAFETY OF MY CHILDREN, BUT I AM STILL UNSURE HOW A FAULTY PART IS DEEMED THE RESPONSIBILITY OF THE CONSUMER. I HAVE HAD SEVERAL SWITCHES FIXED FOR TWO OTHER DOORS WHILE UNDER WARRANTY BUT THE PROBLEM JUST SEEMS TO BE CONTINUING. THE TOTAL AMOUNT OF THE REPAIR WILL RUN ME $257.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154073March 14, 2006
STRUCTURE
2003 EXPEDITION HEADLIGHT FAILED FOUR DIFFERENT TIMES DUE TO WATER LEAKAGE. HEAT BRACKETS RUSTED DUE TO WATER LEAKAGE. *TS THE CONSUMER STATED THAT FORD WAS AWARE OF THE BODY SEAL PROBLEM WITH THE VEHICLE, BUT DIDN'T ISSUE A RECALL. THE DEALER TRIED TO FIX THE PROBLEM SIX TIMES WITH NO SUCCESS. THE DRIVERS SIDE DOOR RATTLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151988March 6, 2006
AIR BAGS:FRONTAL, SEAT BELTS:FRONT, SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH IN SNOW, WHILE CHANGING LANES THE VEHICLE HIT A TREE HEAD ON, THE FRONTAL AIRBAGS DID NOT DEPLOY AND THE FRONT AND REAR SEAT BELTS FAILED. THIS OCCURRED WITHOUT WARNING AND PICTURES WERE TAKEN AT THE SCENE. THE DRIVER AND PASSENGER RECEIVED MINOR INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED BODY DAMAGE AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP HOWEVER NO REPAIRS WERE MADE. THE MANUFACTURER WAS CONTACTED. CONTACT WAS SEEKING FROM FORD THE REASSURANCE OF SAFETY . HE WANTS FORD TO TON INSPECT THE VEHICLE AND DETERMINE WHY THE AIR BAGS DID NOT WORK. THE IMPACT WA SHARD ENOUGH TO TRIGGER THEM. THE REASON GIVEN TO THE CONSUMER WAS THAT THE SENSOR WAS NOT HIT HARD ENOUGH. WANTS THE DEALER TO BE MORE FORTHRIGHT WITH CONTACT AND TELL HIM THE TRUTH. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10153010March 1, 2006
STRUCTURE
2003 EXPEDITION LEAKED WATER INTO HEADLIGHTS CAUSING IT TO FAIL. SEAT BRACKETS RUSTED CAUSED BY WATER LEAKS AND DOOR RATTLED. *TS THE DEALER WAS AWARE THAT THERE WAS BODY SEAL PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149935February 10, 2006
SEATS:MID/REAR ASSEMBLY, LATCHES/LOCKS/LINKAGES
HAVE A FORD EXPEDITION. THE 2ND ROW, MIDDLE SEAT WILL NOT STAY IN A LOCKED UPRIGHT POSITION. NOTIFIED FORD, AS THIS IS A SERIOUS SAFETY INFRACTION. ANY CHILD OR ADULT COULD BE SERIOUSLY HARMED IN THE EVENT OF AN ACCIDENT, AS THE SEAT WOULD COLLAPSE FORWARD. FORD CLAIMS THE PART WHICH CONTROLS THE LATCHING OF THE SEAT INTO AN UPRIGHT POSITION (KNOWN AS A SEAT HANDLE RELEASE) IS TRIM AND THEREFORE UNCOVERED BY WARRANTY. THIS IS NOT AN ISSUE OF FIXING A DOOR HANDLE OR A CRACKED PIECE OF PLASTIC, BUT TO CORRECT A SAFETY CONCERN THAT COULD CAUSE DAMAGE IN THE EVENT OF AN ACCIDENT. REPEATED PHONE CALLS TO FORD HAS YIELDED NO RESULTS AND WHILE THE FORD EMPLOYEES I SPOKE WITH CONCUR THAT THE ISSUE IS A SAFETY CONCERN, THEY ARE UNWILLING TO RE-CATEGORIZE THE PART OR ALLOW THE PART TO BE COVERED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149401February 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
DT*: THE CONTACT STATED WHILE ATTEMPTING TO CHANGE GEARS THE GEAR SHIFTER BROKE. THE ENGINE WAS IDLING WHEN THE SHIFTER BROKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. UPON INSPECTION THE DEALER DETERMINED THE GEAR SHIFTER WAS DEFECTIVE. THE ENTIRE STEERING COLUMN WAS REPLACED. UPDATED 3/10/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148221January 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON JANUARY 18, 2006 I WAS DRIVING MY 2003 FORD EXPEDITION WITH A 5.4L TRITON V8. JUST SOUTH OF CHICAGO THE ENGINE BLEW A SPARK PLUG FROM THE #5 CYLINDER. FORD WANTS $4500 TO REPAIR AND SEEMS TO BELIEVE THAT THERE IS NO KNOWN PROBLEM. THIS COULD HAVE RESULTED IN FIRE SINCE THE PLUG WAS OUT OF THE ENGINE AND THE INJECTOR WAS STILL FIRING PUTTING RAW GAS IN THE CYLINDER. I COULD SMELL THE GAS. IF IT HAD SPILLED OUT ONTO THE ENGINE, A FIRE COULD RESULT. FORD HAS NO INTEREST IN REPAIRING THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148023January 18, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED THE ELECTRIC WINDOWS IN THE VEHICLE WORK INTERMITTENTLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *NM UPDATED 2/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147471January 11, 2006
TIRES:SIDEWALL
RUNNING ABOUT 50 MPH AND SIDEWALL BLEW OUT ON TIRE CONTINENTAL TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146956January 5, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIRBAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FIRST TIME THE AIRBAG LIGHT ILLUMINATED WAS WHILE DRIVING, THE VEHICLE LOST POWER, AND THE ENGINE LOCKED , AND WOULD NOT START. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER REPLACED AN UNKNOWN FUSE. ALTHOUGH THE VEHICLE DID NOT SUFFER ANOTHER LOSS OF POWER AS STATED BEFORE THE AIRBAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS RETURNED TO THE DEALER, WHO REPLACED THE AIRBAG WARNING LIGHT AS WELL AS THE FRONTAL AIRBAGS. THE DEALER SUGGESTED THERE WAS NO DANGER AND THE VEHICLE WAS SAFE TO DRIVE, HOWEVER THE AIRBAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WHERE THE DEALER PLANS TO REPLACE THE WIRING HARNESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142958November 17, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS COMPLAINT IS IN REFERENCE TO A MECHANICAL PROBLEM I HAD WITH MY 2003 FORD EXPEDITION. WHILE DRIVING ON INTERSTATE I-90 NEAR BOSTON, MA, THE ENGINE EJECTED A SPARK PLUG FROM THE HEAD CASING OF MY MOTOR (THIRD PLUG ON THE PASSENGER SIDE). WHEN THE PLUG EJECTED, IT TOOK WITH IT ALL OF THE THREADS IN THE CASING, RESULTING IN SIGNIFICANT DAMAGE TO THE HEAD. THIS HAPPENED VERY SUDDENLY, AND RESULTED IN A DRAMATIC REDUCTION IN VEHICLE PERFORMANCE - WHICH NEARLY CAUSED A VEHICLE CRASH ON THE HIGHWAY. I WAS STRANDED ON THE MASSACHUSETTS TURNPIKE FOR SOME TIME AND HAD TO HAVE THE VEHICLE TOWED. MUCH TO MY SURPRISE, MY MECHANIC INDICATED THAT THIS WAS THE 4TH EXPEDITION HE HAD SEEN THIS YEAR WITH THIS DAMAGE TO THE EXACT SAME PLUG CASING - IN HIS MIND CLEARLY A DEFECT GIVEN THAT THESE WERE ALL RELATIVELY NEW VEHICLES WITHOUT SIGNIFICANT MILEAGE ON THEM. I CALLED FORD ON THIS - BUT THEY CLAIMED THIS WAS NOT A COMMON PROBLEM (I DID NOT BELIEVE THEM). MY REPAIR COSTS FOR THIS WERE OVER $2,000. SUBSEQUENT REVIEW OF YOUR WEBSITE INDICATES THAT A CLASS ACTION LAWSUIT HAS BEEN FILED BY SEVERAL PERSONS IN CALIFORNIA CLAIMING TO HAVE INCURRED THE SAME TYPE OF DAMAGE. IT APPEARS AS THOUGH THIS IS ON YOUR RADAR SCREEN, BUT I WOULD LIKE TO FORMALLY SUBMIT THIS REQUEST THAT THIS BE LOOKED INTO ON MY BEHALF AS WELL AS FOR OTHERS WHO I'M SURE THIS HAS HAPPENED TO ALREADY - BUT ARE NOT AWARE THAT THIS MAY BE A WIDESPREAD DEFECT/SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition