Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10894681August 10, 2016
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
THE CHECK SUSPENSION LIGHT IS ON AND I NOTICED EVERY EXPEDITION IN THIS YEAR RANGE HAS SUSPENSION PROBLEMS AND THE WIREING SOMETIMES THE RADIO WILL GO OFF AND THE LIGHTS ON DASH AND SPEEDOMETER LIGHTS WILL SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885720July 18, 2016
ENGINE
JUNE 2007 WHILE DRIVING TO MEXICO FOR FAMILY VACATION, A SPARK PLUG BLEW OUT OF THE ENGINE IN GILA BEND ARIZONA WHERE THE TEMPERATURES WERE CLOSE TO 110 DEGREES. I HAD OUR DOG WITH US SO WE COULD NOT GO INTO ANY AIR CONDITIONED BUILDINGS DUE TO HAVING A DOG. MY 8 AND 10 YEAR OLD BOYS ALONG WITH MY ELDERLY MOTHER WERE FORCED TO SIT OUTSIDE AND WAIT FOR HOURS UNTIL HELP ARRIVED. IT BLEW WHILE DRIVING ON THE HIGHWAY. MAY 2015 SAME THING HAPPENED BUT THIS TIME WE WERE HEADING TO A FAMILY REUNION CAMPING TRIP AND HAD TO CANCEL AS OUR VEHICLE WOULD NOT GET US THERE. IT BLEW WHILE DRIVING ON THE HIGHWAY. 141000 MILES ON THE VEHICLE. OCT 2015, THE THIRD SPARK PLUG BLEW WHILE MY SON WAS DRIVING 25MPH TO SCHOOL. HE HAD TO MISS SCHOOL THAT DAY AS HE HAD NO WAY TO GET THERE. 187000 MILES ON THE VEHICLE. THIS MUST BE A DEFECT THAT FORD CORP WILL NOT RECOGNIZE AS THEIR FAULT BUT IS COMMON THAT IT MUST BE! 197000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855183April 12, 2016
AIR BAGS
SIDE AIR BAG IN DRIVER SEAT DEPLOYED WHILE VEHICLE WAS STARTED AND IN PARK WITHOUT ANY COLLISION OR IMPACT OF ANY TYPE. VEHICLE WAS STATIONARY AND HAD BEEN RUNNING LESS THAN 30-45 SECONDS AND DRIVER WAS REACHING FOR SEAT BELT WHEN AIR BAG EXPLODED WITH ENOUGH FORCE TO CAUSE A HAND LACERATION AND TORN COLLATERAL LIGAMENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10851987March 28, 2016
VEHICLE SPEED CONTROL
WHILE MY TWO YEAR OLD DAUGHTER AND I WERE SITTING IN THE VEHICLE (VEHICLE WAS OFF) A PASSERBY KNOCKED ON THE WINDOW INFORMING ME THAT MY CAR WAS ON FIRE. I EXITED THE VEHICLE AND FOUND FLAMES COMING FROM UNDER HOOD AND BELOW THE CAR. COME TO FIND OUT THERE WAS A RECALL ON THE VEHICLE FOR A FAULTY SPEED CONTROL SWITCH KNOWN TO CATCH FIRE AND EVEN THOUGH I HAD RECENTLY HAD THE CAR IN FOR SERVICE AT A FORD DEALERSHIP, IT WAS NOT ADDRESSED OR TAKEN CARE OF BEFORE THIS FIRE. TOTALLY NEGLIGENT! WE COULD HAVE BURNED UP IN THE CAR WITHOUT ANY WARNING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837124February 19, 2016
SUSPENSION
REAR UPPER AND LOWER CONTROL ARMS COMPLETELY RUSTED OUT, RESULTING A DANGEROUS DRIVING SITUATION. I HAVE VEHICLE SERVICED REGULARLY AT A FORD DEALER AND WAS NEVER INFORMED OF SUCH A HAZARD. WHILE DRIVING, HEARD A LOUD NOISE AND FELT A BAD JERK, REAR-END JUST FELL DOWN. HAD SEVERE MEDICAL ISSUES AS RESULT. FORD NEEDS TO ALERT CONSUMERS OF THIS PROBLEM AND IMPLEMENT A RECALL, BEFORE A FATAL OCCURS.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10822823January 28, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A STOP SIGN OR WHILE DRIVING, THE DRIVERS SIDE SEAT BELT UNLATCHED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816768December 29, 2015
ELECTRICAL SYSTEM
NHTSA ACTION NUMBER: EA05015 COMPONENT(S): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , VISIBILITY I'M HAVING ISSUES WITH MY VEHICLE SIMILAR TO THE ISSUES DESCRIBED IN NHTSA ACTION NUMBER: EA05015. THIS IS THE SECOND OCCURRENCE I'VE HAD WITH THIS VEHICLE. THE FIRST TIME THE UNIT WAS REPLACED, NOT COVERED BY WARRANTY. NOW IT'S HAPPENING AGAIN. I'M GETTING "DOOR AJAR" NOTIFICATIONS AND THE INTERIOR LIGHTS ARE STAYING ON. VEHICLE IS SURGING (FEELS LIKE SOMEONE STEPPED ON THE GAS PEDAL). VEHICLE HAS STALLED IN TRAFFIC. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789336November 9, 2015
ENGINE
I HAVE OWNED THIS VEHICLE SINCE 2012. I HAVE HAD THREE PLUG TO POP/ BLOW OUT, SINCE I'VE OWNED. 1ST TIME- WAS 9/2012. WAS DRIVING AND HEARD A POP, WAS IN MOTION,ENGINE LIGHT FLASHED AND HAD TO BE TOWED. 2ND TIME-WAS 6/2014 WAS ON A MOUNTAIN ROAD, IN MOTION AND LIGHT CAME ON HEARD A POP , VEHICLE LOST POWER , WAS SCARY THOUGH I WAS GOING TO WRECK , DUE TO LOST OF POWER . 3RD TIME-05/2015 , WAS IN TOWN, COMING BACK FROM THE STORE IN TRAFFIC, WAS IN MOTION , IT POPPED THEN DIED , ( LIGHT DIDN'T COME ON THIS TIME)ALMOST GOT HIT IN THE REAR END ,DUE TO LOST OF POWER. I CRANKED THE VEHICLE AND IT SOUNDED HORRIBLE. WHEN I CRANKED IT AGAIN I LET IT ROLL ON IT'S OWN TO DOWN THE HILL TO GAS STATION TO GET IT OFF THE ROAD, GOT IT TOWED HOME. THIS IS AN ISSUE FORD KNOWS OF,PLEASE GET THEM TO ADDRESS AND FIXED. IT SOON. THIS IS SOLD AS A FAMILY VEHICLE AND WE SHOULDN'T HAVE TO LOOSE ANY FAMILY TO GET THIS ADDRESSED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749829August 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND LATER BECAME ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FIRE DEPARTMENT CHIEF DETERMINED THAT THE FIRE WAS STARTED BY A FAULTY IGNITION WIRE INSULATION. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10721159May 23, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WIPERS FAIL, CAME WITHIN INCHES OF MAJOR CRASH SEVERAL TIMES, DUE TO POOR OR NO VISIBILITY FROM RAIN OR SNOW BECAUSE OF WIPERS COMPLETE FAILURE. ALSO, POWER WINDOWS FAIL, INTERIOR LIGHTS FAIL, RADIO FAILS, 4 WHEEL DRIVE FAIL AND IT WAS STATED ON LINE THAT AIR BAG FAILURE IS ALSO A PROBLEM. CAN NOT DRIVE IN RAIN OR SNOW! WHEN LOOKING UP THE GEM MODULE PART (GENERIC ELECTRONIC MODULE) IT WAS STATED IN SEVERAL ONLINE PARTS SOURCES THAT THE 2001 FORD EXPEDITION HAD A WINDSHIELD IMPROPERLEY SEALED AT THE FACTORY ON THE ASSEMBLY LINE. THUS WATER LEAKS ON THE GEM MODULE SHORTING IT OUT; AND IT WAS STATED THAT IN SEVERAL OF THE SAME VEHICLES THAT THEIR ENTIRE FUSE BOX FAILS WHICH IS LOCATED DIRECTLY UNDER THE GEM MODULE WHICH IS MOUNTED ON TOP OF THE FUSE BOX CAUSING ENTIRE ELECTRICAL FAILURE. I FEEL IT IS THE RESPONSIBILITY OF FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM. IT IS AN ASSEMBLY LINE FAILURE, I CAN NOT RENEW MY LICENCE DUE TO SAFETY STANDARDS UNTIL THIS ISSUE IS ADDRESSED AND FORD CORRECTS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712488April 23, 2015
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE LIGHTS FAILED TO FUNCTION. IN ADDITION, THE CHECK ENGINE AND THE OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704542April 8, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE ACCELERATED WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO READ THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER RESISTANT OF THE AIR CONDITION WAS BURNT OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694086March 13, 2015
SUSPENSION:REAR, SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT DISCOVERED THAT THE REAR LOWER CONTROL ARMS/TRAILING ARMS WERE COMPLETELY RUSTED. THE CONTACT WAS A CERTIFIED MECHANIC WHO REPLACED THE LOWER CONTROL ARMS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 208,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE PASSENGER SIDE WAS RUSTED TOO, BUT WAS STILL INTACT. UPDATED 05/07/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683224February 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
THIS HAS BEEN AN ISSUE SINCE ACQUIRING THIS VEHICLE. THE BRAKES ARE VERY SOFT, THEY WILL PUMP UP BUT WHEN A QUICKER SLOW DOWN OR STOP IS NEEDED AN INDIVIDUAL DOESN'T HAVE A LOT OF TIME TO REMEMBER THAT. THERE HAVE BEEN NO INJURIES OR CRASHES AS OF THIS DATE. MASTER CYLINDER WAS REPLACED ON MECHANIC'S ADVICE HOWEVER THIS DID NOT IMPROVE THIS ISSUE. AS WELL THE VEHICLE SEEMS TO NEED THE LOWER BALL JOINTS WEAR OUT QUICKLY. ALSO PLEASE NOTE THAT EACH TIME IT RAINS THERE IS WATER COMING IN FROM SOMEWHERE ON THE TOP DRIVER'S SIDE OF THE WINDSHIELD AND POST. IT DRIPS FROM THAT HAND GRIP DOWN TO LIGHT SWITCH AND INTO VENT ON DRIVER'S SIDE AS WELL. THERE HAVE BEEN TIMES WHERE THERE IS AN ELECTRICAL SMELL WHICH CAUSES CONCERN OF A VEHICLE FIRE POSSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616857July 28, 2014
VISIBILITY/WIPER
WATER APPEARS TO HAVE LEAKED INTO THE ELECTRICAL SYSTEM CAUSING THE WIPERS TO NOT FUNCTION AT ALL. WHEN THE WIPERS ARE TURNED ON, WE HEAR THE WIPER MOTOR CLICK; BUT WIPERS DO NOT CLEAR THE WINDSHIELD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604515June 19, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED, HE WAS INFORMED THAT THE SUSPENSION WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596486June 5, 2014
ENGINE
THIS HAS BECOME A SERIOUS ISSUE. GRANTED WE BOUGHT THE EXPEDITION USED 3 YEARS AGO, BUT HAVING THE PLUGS BLOW OUT 4 TIMES (4 DIFFERENT PLUGS) AND NOW HAVING TO GET INTO THE HEAD TO FIX THE FIRST ONE THAT THE SHOP REPLACED WITH A HELIX-COIL....THE HELIX-COIL ACTUALLY SHATTERED! SENDING BITS OF IT INTO OUR ENGINE. THE SHOP WANTED 2300.00 TO FIX IT THIS TIME. SERIOUSLY? WITH ALL OF THE MILES ON IT NOW IT IS JUST BARELY THE APPRAISAL VALUE OF THE TRUCK'S WORTH. WE HAVE SEEN MANY REPORTS OF THIS HAPPENING TO OUR TYPE OF ENGINE. WHEN YOU HAVE AN ALUMINUM HEAD AND ONLY 3 THREADS PER SPARK PLUG...IT JUST DOESN'T WORK. THANKFULLY WE HAVE NEVER CAUGHT FIRE DUE TO THE ISSUE AND HAVE BEEN LUCKY ENOUGH TO GET IT TO A SHOP. BUT AT THE SAME TIME WE HAVE HAD TO BORROW MONEY OR USE MONEY THAT NEEDED TO GO TO OTHER BILLS TO PAY FOR IT. FORD NEEDS TO FIX THIS! WHEN YOU PAY MORE FOR REPAIRS THEN THE ACTUAL VALUE OF THE VEHICLE....THERE IS SOMETHING SERIOUSLY WRONG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584006April 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS AND THE VEHICLE LUNGE FORWARD AS THE BRAKES WERE APPLIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,000 AND THE CURRENT MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578182April 8, 2014
VEHICLE SPEED CONTROL
HAPPEN ON 04-02-2014 VEHICLE WAS PARKED AND JUST IGNITED ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573481March 19, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER'S SIDE SEAT BUCKLE UNLATCHED INDEPENDENTLY. THE SEAT BELT BUCKLE WOULD NOT REMAIN FULLY CLOSED WHENEVER LATCHED. THERE WAS A RECALL A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 01V227001 (SEAT BELTS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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