Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10654339November 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHEN THE SHIFT LEVER WAS PLACED INTO THE PARK POSITION, THE VEHICLE WOULD REVERSE AND FAILED TO MOVE BACK INTO THE PARK POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652477November 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 97V171000 (POWER TRAIN). THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651886November 2, 2014
POWER TRAIN
I STOPPED THE VEHICLE AT MY GARAGE AND PLACED IT IN PARK SO I COULD UNLOAD GROCERIES. I LEFT THE CAR IGNITION ON AND EXITED THE VEHICLE TO PUT THE GROCERIES IN THE GARAGE. I UNLOADED ONE BAG AND RETURNED TO THE VEHICLE FOR THE SECOND BAG AND AS I WALKED UP TO IT, THE VEHICLE STARTED MOVING BACKWARDS SLOWLY I PANICKED. I ATTEMPTED TO GET INTO THE AUTO TO APPLY THE BRAKE, THE VEHICLE THEN STARTED MOVING QUICKER BEFORE I WAS SECURELY IN IT. AS THE AUTO INCREASED SPEED I LOST MY FOOTING AND FELL OUT AND WAS RUN OVER BY THE EXPEDITION, AND NEIGHBORS CALLED THE AMBULANCE AND I WAS TAKEN TO THE HOSPITAL AND TREATED BY THE TRAUMA TEAM IN THE EMERGENCY ROOM AND ADMITTED FOR MY INJURIES A RIGHT BROKEN ANKLE, 9 BROKEN RIBS, AND A BROKEN WRIST. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651884November 2, 2014
ENGINE
BLEW A SPARK PLUG, STRIPPED THE THREADS RIGHT OUT OF THE ALUMINUM HEADS (HORRIBLE DESIGN). NOT AN ISSUE FOR NEWER VEHICLES UNTIL THEY REACH 140-190,000 MILES, AND NOW I SEE ONLINE THAT IT IS A HUGE ISSUE FOR THOUSANDS OF OWNERS OF THE 4.6 & 5.4L ENGINES. BREACHING THE HEADS EXPOSES FUEL TO THE SPARK AND COULD CREATE DANGEROUS FIRES. THE FIXES ARE EITHER TEMPORARY OR VERY COSTLY, THIS SHODDY DESIGN SHOULD BE CORRECTED BY FORD NOW THAT ALL OF THESE VEHICLES ARE REACHING HIGHER MILEAGES AND STILL ON THE ROAD. FOR FORD TO SAVE A FEW BUCKS BY USING ALUMINUM HEADS IS NOT WORTH THE SAFETY OF THOUSANDS OF LOYAL CUSTOMERS WHO HAVE ALWAYS STOOD BY FORD. MY CONFIDENCE IS DEFINITELY SHAKEN BY THEIR WILLINGNESS TO COMPROMISE QUALITY AND SAFETY FOR PROFIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648684October 19, 2014
ENGINE
I HAVE A 1998 FORD EXPEDITION THE SPARK PLUGS NUMBER 3 AND 4 KEEP GOING OUT I HAVE DONE EVERYTHING I CAN OWN MY BUDGET TO TRY AND FIX BUT THE PROBLEM KEEP HAPPEN. I SMELL GAS AND SEE SMOKE THIS IS THE ONLY VEHICLE I HAVE TO GET ME AND MY DAUGHTER AROUND I NEED THIS PROBLEM FIX PERMANENTLY DON'T WONT NOTHING TO HAPPEN TO ME AND MY KID AS FAR AS TRUCK FIRE OR GAS FUMES. SO PLEASE CAN YOU GET WITH FORD TO FIX BEFORE SOMETHING BAD HAPPENS TO US.THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639453September 26, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 215,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636877September 25, 2014
TIRES
CONSUMER WRITES IN REGARDS TO TIRE DEFECT ISSUES PURCHASED AT A RETAIL STORE. *SMD THE CONSUMER STATED HE BELIEVED HE PURCHASED UNSAFE TIRES FROM A LOCAL RETAILER. A TECHNICIAN INFORMED HIM, THE TIRES WERE SHOWING SIGNS OF PREMATURE WEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638720September 24, 2014
ELECTRICAL SYSTEM, STRUCTURE
WHEN IT RAINS EVERYTHING INSIDE GOES DEAD AND IT WILL NOT CRANK. CAN BE GOING DOWN THE ROAD AND IT SHUTS OFF ON YOU . THIS WILL CONTINUE FOR A FEW DAYS UNTIL EVERYTHING DRIES OUT OR ITS NOT DAMP OUTSIDE ANYMORE.I HAVE LOOKED THIS UP ON COMPUTER AND IT LOOKS LIKE IT IS COMING BACK TO THE FUSE PANEL GETTING WET BECAUSE OF POOR DRAINAGE COMING FROM WINDSHIELD , SOME PEOPLE ARE SAYING THAT IT HAS CAUSED FIRES. IHAVE ONLY OWNED THIS VEHICLE FOR 11/2 YEARS AND DON'T KNOW IF THERE HAS BEEN ANY RECALLS OR ANYTHING FIXED ON IT. PLEASE LET ME KNOW . THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615294July 22, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE ROLLS WHEN IN PARK. IT MAKES A LOUD GRINDING SOUND WHILE IT IS ROLLING UNLIKE A PARKING PAWL MAKES. I HAVE NOT GOTTEN ANY RECALL NOTICES ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607291July 1, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
UPON INSPECTION OF THE UNDERSIDE OF MY VEHICLE WHILE CHANGING MY OIL, I OBSERVED THAT THE REAR STRAP OF MY FUEL TANK HAD RUSTED THROUGH ON ONE SIDE AND WAS NO LONGER SECURING MY FUEL TANK IN PLACE. I HAVE SINCE PURCHASED REPLACEMENT FUEL TANK STRAPS AND UPON RESEARCHING GUIDANCE FOR REPLACING THE STRAPS, I FOUND MANY ARTICLES ONLINE REGARDING A FUEL TANK STRAP RECALL FOR 1997-2001 F150'S, HOWEVER IT APPEARS THAT THE EXPEDITIONS, WHICH ARE VERY SIMILAR TO THE F-150'S, WERE NOT COVERED BY THIS RECALL. I'M VERY LUCKY THAT I FOUND THE RUSTED STRAP BEFORE THE TANK DROPPED AND POTENTIALLY RUPTURED, CAUSING INJURY TO ME, MY WIFE AND OUR INFANT SON. IF THE GAS TANK STRAP RECALL CANNOT BE EXTENDED TO COVER EXPEDITIONS, I WOULD AT LEAST LIKE TO KNOW THE REASON WHY THE EXPEDITIONS ARE NOT COVERED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607495July 1, 2014
WHEELS
ON TWO SEPARATE OCCASIONS, THE LUG BOLTS HAVE BROKEN OFF OF THE VEHICLE WHEN IN MOTION. THE LAST OCCURRENCE LOST 3 LUG BOLTS AT THE SAME TIME. THE LUG BOLTS SHEAR OFF ALONG WITH THE LUG NUTS. THERE WAS A RECALL IN 1998, AND FORD STATES THAT MY VEHICLE WAS BROUGHT IN DECEMBER OF THAT YEAR FOR THE RECALL. THIS HAPPENS ON THE FRONT AND BACK WHEELS. THERE ARE MANY REPORTS ONLINE ABOUT THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585018April 25, 2014
ENGINE, STRUCTURE:BODY
FORD EXPEDITION CAUGHT FIRE WHILE PARKED AT WALMART STORE, IT STARTED AT DRIVER SIDE ON ENGINE AND IT TOOK A FEW MINUTES TO BURN WHOLE SUV. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10572858March 17, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WE HAVE OUR EXPEDITION FOR A WHILE AND WE KNOW THE PEOPLE WHO OWNED IT BEFORE US. WHILE IT IS RAINING AND DAYS AFTER THE POWER TO THE TRUCK DOES NOT TURN OFF. THE RADIO WILL TURN ON, THE BLOWER FOR HEAT OR AIR WILL KEEP BLOWING, THE LIGHTS WILL TURN ON, THE FOUR WHEEL DRIVE WILL STOP, ABS WILL STOP, AND THE WIPER BLADES WILL NOT WORK. SO BECAUSE THE ELECTRICAL ITEMS WILL TURN ON AT RANDOM, THEY DRAIN THE BATTERY AND THE TRUCK WILL NOT START THE NEXT DAY. WE FOUND OUT THAT DUE TO MANUFACTURING ERROR, THE WINDSHIELD LEAKS WATER INTO THE GENERAL ELECTRIC MODULE. THE OTHER PROBLEM IS THE PART NOT ONLY EXPENSIVE, BUT IF YOU BUY ONE AND IT DOES NOT WORK, IT IS NOT RETURNABLE. AND THAT WAS TOLD TO US BY MULTIPLE DEALERSHIPS. SO BASICALLY FORD KNOWS OF THE PROBLEM AND IT IS A SAFETY ISSUE AND HAS DONE NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562633February 3, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN RAINY WEATHER, WATER BEGAN TO LEAK INTO THE VEHICLE FROM THE WINDSHIELD AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560324January 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE SHIFTER COLUMN FAILED AND THE SHIFTER COULD NOT BE ENGAGED IN ANY GEAR. THE DEALER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 220,000. UPDATED 03/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524940July 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE HEAD ON AT APPROXIMATELY 50 MPH. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND CHEST, AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED AND DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10511944May 14, 2013
SUSPENSION
THE REAR LOWER AND UPPER CONTROL ARMS HAVE RUST HOLES AND OR COMPLETELY RUSTED THROUGH. THIS IS OBVIOUSLY A VERY BIG PROBLEM WITH ALL EXPEDITIONS AROUND THE SAME YEARS. COMPLAINTS FROM HUNDREDS IF NOT THOUSANDS OF OWNERS ON FORUMS HAVE THE SAME ISSUE. THIS WILL CAUSE A CRASH AND OR FATALITIES IF NOT CORRECTED OR FOUND BEFORE IT IS TOO LATE. I FOUND MINE TO BE VERY RUSTY WITH HOLES AND ALSO ONE RUSTED ALL THE WAY THROUGH AFTER A 400 MILE HIGHWAY TRIP WITH MY FAMILY. THIS IS SOMETHING THAT FORD SHOULD STEP UP TO THE PLATE AND RECALL AND FIX FOR FORD OWNERS. THIS IS A REPORTED PROBLEM AND NEEDS TO BE REPAIRED BY FORD ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507034April 4, 2013
SUSPENSION
AS I WAS EXAMINING THE REAR BRAKE PADS ON MY TRUCK, I NOTICED THAT THERE WAS A HOLE IN THE RIGHT REAR LOWER CONTROL ARM. FURTHER EXAMINATION SHOWED THAT THE PROTECTIVE COATING ON THE CONTROL ARM HAD NOT ONLY FAILED BUT WAS HOLDING MOISTURE AND SALT AGAINST THE METAL OF THE CONTROL ARM. THEREFORE THIS LOWER CONTROL ARM IS ALSO QUITE THIN IN ONE SPECIFIC AREA AND APPEARS TO BE IN DANGER OF IMMINENT FAILURE. LIKEWISE I FOUND A HOLE AND THIN SOUND METAL ON THE LEFT REAR LOWER CONTROL ARM. IF DRIVEN, THIS VEHICLE COULD EASILY HAVE A MAJOR LOSS OF CONTROL AND A CATASTROPHIC ACCIDENT WITH LOSS OF LIVES. I CONSIDER THIS TO BE A MANUFACTURING DEFECT BECAUSE THE COATING THAT WAS DESIGNED TO PROTECT THIS VULNERABLE PART HAS ACTUALLY HASTENED ITS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505291April 1, 2013
FUEL/PROPULSION SYSTEM, ENGINE
WHILE DRIVING DOWN THE ROAD, MY 98 FORD EXPEDITION SPARK PLUG BLEW OUT AND CAUSED A SMALL FIRE IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10496835February 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE READING ON THE INSTRUMENT PANEL GAUGES BEGAN TO FLUCTUATE RANDOMLY AND THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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