Ford Expedition Complaints (2003)

615 consumer complaints on file.

• #10194440June 19, 2007
  TIRES

  TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE BRIDGESTONE DUELER AT 840 TIRE BLEW OUT ON THE REAR PASSENGER SIDE. THE TIRE BEGAN TO SMOKE AND MELT. THE CONTACT IS CURRENTLY DRIVING ON THE SPARE TIRE. THE DEALER WAS NOTIFIED AND ADVISED HER TO CALL THE TIRE MANUFACTURER. BRIDGESTONE STATED THAT THEY WILL NOT REPAIR OR REPLACE THE TIRE. THE TIRE SIZE IS P265/70R17. CURRENTLY, THE TIRE IS STILL NOT REPAIRED. THE CONTACT HAS PHOTOS AVAILABLE. THE FUEL SYSTEM, POWERTRAIN, AND DOT NUMBER WERE UNKNOWN. THE CURRENT MILEAGE IS 60,625 AND FAILURE MILEAGE WAS 60,620.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10193603June 18, 2007
  ENGINE AND ENGINE COOLING:ENGINE

  TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING 80 MPH, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE AIR CONDITIONING SHUT OFF AND THE BLOWER PRODUCED WARM AIR BEFORE THE FIRE OCCURRED. HE SMELLED SOMETHING BURNING AND HE SHUT DOWN THE ENGINE COMPLETELY. THE CONTACT THEN NOTICED SMOKE COMING FROM THE DEFROSTER VENT UNDER THE WINDSHIELD. THE STATE POLICE AND FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED FROM THE SCENE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000.

  Crash:

  No

  Fire:

  Yes

  Injuries:

  0

  Deaths:

  0

• #10193667June 18, 2007
  ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION

  VEHICLE UNDERWENT NORMAL DRIVING. 2. SUDDENLY UPON STARTING THE VEHICLE A LOUD POPPING NOISE FROM THE ENGINE COMPARTMENT WAS HEARD. THERE WAS LOSS OF POWER, AND WOULD CONTINUE WHENEVER THE ENGINE STARTED. THE ODOR OF GASOLINE AND OIL WAS EMITTED INTO THE VEHICLE. THE VEHICLE HAD TO BE IMMEDIATELY BROUGHT INTO A FORD DEALERSHIP. INSTEAD OF REPLACING THE ENTIRE HEAD AS REQUIRED BY FORD , HELICOIL, SPARK PLUG, AND IGNITION COIL HAD TO BE INSTALLED BY THE DEALERSHIP. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10193479June 15, 2007
  ENGINE AND ENGINE COOLING

  64000 ON 2003 FORD EXPEDITION BLEW THE #2 PLUG WHILE TRAVELING AT HIGHWAY SPEED AND CRUISE CONTROL ON. HAD A HELA COIL PUT IN. CONTACTED THE DEALER, NO RESPONSE, 2 WEEKS LATER 68000 BLEW THE #3 PLUG SITTING AT A TRAFFIC LIGHT AGAIN HAD A HELA COIL REPAIR. AGAIN NO HELP FROM THE DEALER, AND TOLD THERE WAS NO OPEN RECALL ON THAT MOTOR . I AM FILING A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE IN MINNESOTA. BOTH REPAIRS WERE DONE AT A DIFFERENT FORD DEALERSHIP, THEY STATED REPLACING THE HEAD WA S THE CORRECT FIX, BUT FORD ALLOWED THEM TO DO HELA COILS, BUT IMAGINE THAT, THEY WON'T WARRANTY IT !! *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10192640June 7, 2007
  TIRES:TREAD/BELT

  TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 50 MPH IN DRY CONDITIONS, BOTH REAR TIRES LOST THEIR TREAD. THE CONTACT WAS ABLE TO AVOID A CRASH, BUT THE VEHICLE SUSTAINED DAMAGE FROM THE TREAD SEPARATION. THE TIRE SHOP STATED THAT THE FAILURE WAS NORMAL. ON JUNE 5, 2007, THE CONTACT EXPERIENCED THE SAME TIRE FAILURE WITH THE REAR REPLACEMENT TIRES. THE DRIVING SPEED AND ROAD CONDITIONS WERE ALSO THE SAME. THE TIRES WERE CONTINENTAL CONTITRAC AW (P27560R17), WHICH WERE RECALLED UNDER NOTICE # 02T012000 (TIRES:TREAD/BELT) ON NOVEMBER 21, 2005. THE CONTACT HAS PICTURES ALONG WITH THE TIRE TO SEND. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE CONSUMER PROVIDED A COPY OF THE ESTIMATE FOR REPAIRS, MULTIPLE PICTURES OF THE PROBLEMATIC TIRES, AND ALSO A COPY OF THE RECALL FOR PERTAINING TO THE DEFECT OF THE TIRES. UPDATED 08/06/07 *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10190748May 15, 2007
  POWER TRAIN:CLUTCH ASSEMBLY

  CLUTCH FAILED, CAUSING THE TIRES TO PRODUCE A GRINDING NOISE WHEN TURNING. THIS PROBLEM WAS NOTICED, BY ME, WHILE STILL UNDER WARRANTY, BUT I THOUGHT IT WAS JUST SYSTEMATIC OF THE VEHICLE UNTIL PASSENGERS NOTICED AND EVENTUALLY IT GOT SO BAD THAT IT FELT LIKE A VERY UNSAFE AND SERIOUS PROBLEM. DEALER IS CHARGING $1600 HALF OF WHICH IS PARTS. NEXT WEEK WHEN I GET THE VEHICLE BACK, WILL DETERMINE IF I AM KEEPING THE CAR OR HAVE LOST CONFIDENCE IN THE SAFETY OR FUTURE PROBLEMS. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10189728May 4, 2007
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  SIDE VIEW MIRRORS FAIL TO RETURN TO PROPER POSITION AFTER USING REVERSE AID. MIRRORS OFTEN TILT TOO HIGH, TOO LOW, ETC. AND MAX OUT CREATING BAD CLICKING AS IF THEY ARE STILL TRYING TO TILT PAST FURTHEST POINT. HAVE TO RESET MANUALLY ON EACH SIDE EVERY TIME. HAPPENS 9 OUT OF 10 TIMES USED, AND HAS BEEN HAPPENING SINCE PURCHASE. FORD SAYS THERE IS NO FIX TO THIS PROBLEM, AND HAS NOT HEARD OF THE ISSUE MUCH, EVEN THOUGH YOU CAN FIND HUNDREDS OR THOUSANDS OF THIS TYPE OF COMPLAINT ON WEBSITES SUCH AS THIS AND OTHERS. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10189729May 4, 2007
  ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

  ALTERNATOR FAILED AT 55,000 MILES, SEEMS A BIT EARLY FOR THIS TO HAPPEN. REPLACED WITH NEW, BATTERY LIGHT AND CHECK CHARGING SYSTEM WARNING WILL NOT GO OFF. BOTH ALT AND BATTERY TESTED FINE ON ANALYZER. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10188541April 22, 2007
  ENGINE AND ENGINE COOLING

  ON APRIL 13, 2007 MY 2003 FORD EXPEDITION WITH THE 5.4 LITER TRITON ENGINE BLEW OUT THE #3 SPARK PLUG DESTROYING THE THREADS AND REQUIRING A TOTAL HEAD REPLACEMENT. THE COST OF THIS REPAIR, IN SPITE OF THE FACT I PURCHASED THE EXTENDED WARRANTY, WAS $3655.22. UPON FURTHER RESEARCH I HAVE FOUND THAT APPARENTLY THIS IS A VERY COMMON OCCURRENCE AFFECTING THOUSANDS OF FORD OWNERS. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10186585March 30, 2007
  POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:CLUTCH ASSEMBLY

  TL*-THE CONTACT STATED THAT WHILE RESEARCHING THE SERVICE BULLETIN ON THE NHTSA WEBSITE, HE NOTICED THAT THERE WAS A BULLETIN ON THE 2003 FORD EXPEDITION. THE CONTACT OWNS A 2003 FORD EXPEDITION WITH THE CURRENT MILEAGE OF 40,000. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE HAD A VIBRATION OF THE CLUTCH SLIP DIFFERENTIAL.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10186469March 29, 2007
  ENGINE AND ENGINE COOLING

  WIFE WAS DRIVING THE 2003 FORD EXPEDITION WITH 73000 MILES ON IT WHEN LOUD POPPING NOISE WAS HEARD, UPON EXAMINATION SPARKPLUG WAS FOUND TO HAVE BEEN EJECTED FROM THE ENGINE BLOCK REPAIR AT CLOSEST FORD DEALER WAS $3000. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10186472March 29, 2007
  STRUCTURE:BODY:HATCHBACK/LIFTGATE

  REAR HATCHBACK PAINT BUBBLING FOR THE SECOND TIME. IT WAS REPAINTED AFTER 1 YEAR AND NOW IS DOING THE SAME THING.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10185766March 21, 2007
  TIRES:TREAD/BELT

  ON MARCH 13, 2007, OUR 2003 FORD EXPEDITION HAD A TREAD SEPARATION TIRE FAILURE. WE WERE PULLING A TRAVEL TRAILER AND BOTH VEHICLES ROLLED OVER TWICE. THE TIRES WERE ORIGINAL EQUIPMENT CONTINENTAL TIRES. TWO OF THE FOUR PASSENGERS WERE INJURED ENOUGH TO REQUIRE EMERGENCY ROOM TREATMENT. ONE WAS AIRLIFTED TO THE HOSPITAL, THE OTHER DRIVEN TO THE HOSPITAL. BOTH WERE TREATED NAD RELEASED THE SAME DAY. CONTINENTAL TIRES ARE DANGEROUS AND SHOULD NOT HAVE BEEN ON THIS VEHICLE BASED ON THE TIRE RECALLS THAT HAVE OCCURRRED. I WAS UNAWARE OF ANY SAFETY PROBLEMS WITH CONTINENTAL TIRES.*AK

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #10184706March 10, 2007
  ELECTRICAL SYSTEM:STARTER ASSEMBLY

  THE VEHICLE WOULD RANDOMLY FAIL TO START OVER A PERIOD OF 2 MONTHS, USUALLY IN THE MORNING. ALL LIGHTS, GAUGES, RADIO, AND HEATER WOULD WORK, BUT THE ENGINE WOULD NOT CRANK. AFTER TURNING THE KEY 4-5 TIMES, IT WOULD EVENTUALLY START. ONE TIME, NOTHING WORKED AND HAD TO JUMP START THE BATTERY. I REPLACED THE BATTERY AND 1 WEEK LATER, IT DID NOT TURN OVER AGAIN AT ALL, BUT EVERYTHING ELSE WAS WORKING. I LET IT SIT, AND TRIED IT LATER IN THE DAY, OF WHICH IT STARTED RIGHT AWAY. I TOOK IT TO THE DEALER AND THEY TESTED IT. THEY HAD THE PROBLEM HAPPEN TWICE ON THE FIRST DAY AND DETERMINED THE CAUSE TO BE THE STARTER TERMINAL WIRING PIGTAIL WAS CORRODED, AND THEY REPLACED IT WITH A NEW ONE. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10184310March 6, 2007
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH A LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE=SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10184311March 6, 2007
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE-SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10184133March 4, 2007
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

  REAR HEATING/AC AIR BLEND DOOR ACTUATOR HAS FAILED. A DRIVE GEAR INSIDE THE ACTUATOR HAS STRIPPED AND IS MISSING TWO TEETH. UPON FURTHER INVESTIGATION IT APPEARS THAT THE MANUAL TEMPERATURE CONTROL CAUSES THE ACTUATOR TO REACH ONE END OF IT'S INTERNAL TRAVEL LIMIT PREMATURELY, STRAINING THE INTERNAL GEAR DRIVE. ALSO, THE AIR BLEND DOOR TRAVEL LIMITS ARE REACHED BEFORE THE ACTUATOR LIMITS, STRAINING THE INTERNAL GEAR DRIVE FURTHER AT BOTH ENDS OF TRAVEL. THE TWO ISSUES CAUSE THE EFFECTIVE ROTATION RANGE OF THE MANUAL TEMPERATURE CONTROL TO BE REDUCED FROM 300 DEGREES OF ROTATION TO 135 DEGREES OF ROTATION, AND ANY POSITIONING OF THE CONTROL OUTSIDE THE EFFECTIVE RANGE STRAINS AND STRIPS THE GEARS OF THE BLEND DOOR ACTUATOR.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10183932March 1, 2007
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

  ENGINE FAILURE ON MY 2003 FORD EXPEDITION HAVING A 5.4 LITER TRITON V8 ENGINE. NUMBER 2 SPARK PLUG WAS BLOWN OUT AND THE COST TO REPAIR IS $3000. FORD HAS KNOWN OF THIS ISSUE FOR SOME TIME BUT WILL NOT ACCEPT BLAME. THE NUMBER OF THREADS TO HOLD THE SPARK PLUGS IS TOO FEW. *NM

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10180727January 25, 2007
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING AT 50 MPH THE CRUISE CONTROL BEGAN MAKING A GRINDING NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK AFTER VIEWING A NEWS REPORT RELATED TO THE CRUISE CONTROL.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10178573January 12, 2007
  EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

  ROTORS NEEDING TO BE REPLACED AT LOW MILEAGE ON FORD EXPEDITION 2003- OR NEWER AND 2004 FORD F150'S 2003 OR NEWER. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0