Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10217445February 8, 2008
TIRES:TREAD/BELT
THREE OF THE FOUR ORIGINAL TIRES ON MY 2003 FORD EXPEDITION HAVE HAD A TREAD SEPARATION FAILURE. THE FIRST OCCURRED JUNE 2006 AT APPROXIMATELY 36,000 MILES. THIS TIRE WAS REPLACED PRO RATA AT THE FORD DEALERSHIP. THE SECOND OCCURRED FALL OF 2007 AT 48,000 MILES AND WAS ALSO REPLACED PRO RATA AT THE DEALERSHIP. NOW A 3RD TIRE HAS FAILED, FEB 2008 AT APPROXIMATELY 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216315January 28, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE WERE NO SYMPTOMS LEADING UP TO THE FAILURE. MY 2003 FORD EXPEDITION MADE A LOAD POP NOISE AND THEN CONTINUED TO MAKE A LOUD BUT MUFFLED POPPING SOUND UNDER THE HOOD. I IMMEDIATELY PULLED OVER AND SHUT OFF THE ENGINE. I HAD THE TRUCK TOWED TO MY LOCAL FORD DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM. THE PROBLEM WAS THE # 3 SPARK PLUG HAD "BACKED OUT" OR WAS "SPIT OUT" OF THE ENGINE HEAD. THE ESTIMATED REPAIR COST TO REPLACE THE HEAD WAS $3,500.00. A LESS EXPENSIVE FIX OF $700 - $800 TO RETHREAD THE HEAD FOR THE #3 SPARK PLUG, BUT WITH NO GUARANTEE HOW LONG IT WOULD LAST. THE REASON FOR THE COMPLAINT IS THAT AFTER HAVING MY VEHICLE REPAIRED I FOUND OUT THROUGH A FRIEND THAT THIS WAS NOT AN ISOLATED INCIDENT. AFTER RESEARCHING ONLINE I FOUND THAT HUNDREDS OF PEOPLE HAD THE SAME PROBLEM WITH THE #3 SPARK PLUG. EVEN THE SERVICE MANAGER AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE AND A POOR DESIGN ON FORDS PART. HOWEVER, FORD IS NOT TAKING RESPONSIBILITY FOR THE PROBLEM - LEAVING IT'S CUSTOMERS WITH A HEFTY REPAIR TO SAY THE LEAST. I ALSO FILED A COMPLIANT DIRECTLY TO FORD HEADQUARTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215449January 19, 2008
VISIBILITY:WINDSHIELD, STRUCTURE, ELECTRICAL SYSTEM
OUTSIDE MIRROR LIGHTS AND INTERIOR LIGHTS WOULD NOT GO OFF AFTER GETTING OUT OF VEHICLE AND PRESSING REMOTE LOCK BUTTON. THEY EVENTUALLY RAN THE BATTERY DOWN. THIS WAS AFTER A HARD RAIN. A FEW WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME, THE RADIO WOULD NOT TURN OFF (KEY OUT OF IGNITION AND DOORS OPEN) THE CHIME KEPT GOING OFF AND THE BATTERY WENT DEAD BECAUSE I DID NOT DISCONNECT IT. I RESEARCHED ONLINE AND FOUND THIS IS NOT UNCOMMON BECAUSE THE WINDSHIELD LEAKS, FROM THE FACTORY, AND WATER DRIPS DOWN ONTO THE COMPUTER MODULE AND FUSE BOX. I CHECKED MY FUSE BOX AND I DID HAVE DRIPPING WATER IN IT ALONG WITH CORRODED CONNECTORS, INSIDE THE VEHICLE, INDICATION LONG TERM INTRUSION OF WATER. THIS CAUSES ALL KINDS OF PROBLEMS. OTHER OWNERS HAVE REPORTED COMPLETE LOSS OF POWER WHILE DRIVING. UPON INSPECTING MY OEM WINDSHIELD I FOUND IT COMPLETELY SEPARATED AT THE TOP AND I COULD SEE LIGHT BETWEEN THE GLASS AND SEAL. I NOW HAVE TO BUY A NEW WINDSHIELD ALONG WITH FUSE BLOCK AND COMPUTER CRAP. THE OTHER PROBLEM IS THAT THE ENTIRE TOP OF THE WINDSHIELD, AS MENTIONED, IS NOT SEALED. I HAVE BEEN INFORMED THAT THE WINDSHIELD INTEGRITY IS A HUGE PART OF THE STRENGTH OF THE VEHICLE AND THE WINDSHIELD IS USED TO SUPPORT THE PASSENGER SIDE AIR BAG IN CASE OF DEPLOYMENT. I DON'T HAVE THAT INTEGRITY ON MY VEHICLE. THIS IS VERY UNSAFE CONDITION AND THIS SHOULD BE SOMETHING THAT FORD PAYS FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213738January 4, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT WAS DEFECTIVE FOR A SECOND TIME IN A TWO-YEAR PERIOD. THE LIGHT REMAINED ILLUMINATED AT ALL TIMES AND WAS NOTICED WHILE DRIVING 5 MPH. THE AIR BAGS WERE REPLACED IN FEBRUARY OF 2006, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE WAS NOT UNDER WARRANTY AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,035 AND FAILURE MILEAGE WAS 27,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213926January 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING 50MPH, THE VEHICLE BEGAN TO HESITATE AFTER MAKING A LOUD NOISE. AFTER DESCRIBING THE SYMPTOMS TO THE DEALER VIA PHONE, HE STATED THAT THE FAILURE APPEARED TO BE THE TRANSMISSION. THE NOISE IS GETTING PROGRESSIVELY WORSE. THE WARRANTY HAS EXPIRED. THE DEALER IS DIAGNOSING THE FAILURE TODAY. THE CURRENT MILEAGE WAS 93000 AND THE FAILURE MILEAGE WAS 92900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213506January 2, 2008
AIR BAGS:SIDE/WINDOW
UNEXPECTED SIDE CURTAIN AIRBAGS DEPLOYED WHILE DRIVING ON THE HIGHWAY WITHOUT ANY ABRUPT SIDE MOVEMENT OF THE VEHICLE. THESE AIRBAGS DEPLOYED WHILE TRAVELING STRAIGHT AT A CONSTANT RATE OF SPEED (65MHH) ON THE HIGHWAY. THIS CAUSED A SIGNIFICANT EXPLOSIVE NOISE IN THE VEHICLE AND RESULTED IN THE DRIVER AND PASSENGER BEING DISORIENTED FOR A FEW SECONDS. THIS OCCURRED IN A 2003 FORD EXPEDITION WITH 65K MILES AND NO MODIFICATIONS OR PREVIOUS DAMAGE ON THE VEHICLE. THE DEALERSHIP SCANNED THE VEHICLE COMPUTER WHICH SHOWED THE VEHICLE EXPERIENCED AN IMPENDING ROLLOVER CAUSING THE AIRBAG DEPLOYMENT. THE COMPUTER MALFUNCTIONED AND THE FORD DEALERSHIP NOR FORD WILL REPAIR THIS DAMAGE TO THE AIRBAGS AND HEADLINER.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212757December 13, 2007
TIRES:TREAD/BELT
2003 FORD EXPEDITION WITH TIRE FAILURE. CONSUMER STATES THAT HE SAW A PIECE OF HIS TIRE BOUNCE OFF THE PAVEMENT BEHIND HIS VEHICLE. THE TREAD HAD SEPARATED FROM THE REST OF THE TIRE. PICTURES ATTACHED. *KB THE CONSUMER STATED THE TIRE WAS STILL INFLATED. AS THE CONSUMER CONTINUED TO DRIVE, THE REST OF THE TREAD CAME OFF AND BLEW OUT WHICH CAUSED DAMAGED TO THE VEHICLE. THE CONSUMER STATED THE TIRE HAD A SLOW LEAK BECAUSE OF A NAIL AND WAS REPAIRED 1 YEAR AGO, AND THERE HAD BEEN NO PROBLEMS UNTIL THIS INCIDENT. ( CONTINENTAL CONTI TRAC TIRES). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210200November 28, 2007
ELECTRICAL SYSTEM
FOR THE PAST FEW MONTHS I HAVE BEEN HAVING PROBLEMS WITH THE MIRRORS AND WINDOWS ON MY FORD SUV. I TOOK IT TO THE DEALER THEY CLAIM THEY COULD NOT FIND OUT WHAT THE PROBLEM WAS. THEY WERE ABLE TO FIX THE BROKEN GEAR SHIFT AND JAM RADIO. ONE MONTH LATER I WAKE UP TO MY TRUCK ON FIRE AFTER SITTING FOR SEVEN HOURS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10210082November 27, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, SOMEONE USED A SCREWDRIVER TO PUNCH OUT THE KEY CYLINDER ON THE KEY PAD. THE THIEF STOLE PERSONAL ITEMS THAT WERE LEFT IN THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 01-11-08. *KB THE THIEVES GAINED ENTRANCE TO THE VEHICLE BY PUSHING THE MECHANICAL KEY PAD OUT. UPDATED 1212/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210118November 27, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
GOING IN THE HIGHWAY THE OIL PUMP JUST STOPPED WORKING AND THE ENGINE WAS DAMAGED, STOPPED IN THE MIDDLE WHICH WAS ONE OF THE MOST DANGEROUS SITUATION I HAVE LIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209854November 25, 2007
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY 2003 FORD EXPEDITION IS SHUTTING OFF WHILE I AM DRIVING, NEARLY CAUSING ME TO LOSE CONTROL AND BE REAR ENDED. IT HAPPENS WHEN I LEAST EXPECT IT AND THE DEALERSHIP IS BAFFLED. ALL THEIR EXPENSIVE DIAGNOSTIC EQUIPMENT CAN'T EVEN TRACK DOWN THE ISSUE. SO FAR THEY HAVE REPLACED SOME FUEL PARTS AND MY FUSE BOX BUT IT STILL SHUTS DOWN UNEXPECTEDLY. I AM $900. IN THE HOLE ALREADY, LET ALONE I AM GOING TO HAVE MY FIRST GRANDCHILD WITHIN A WEEK, AND I HAVE THIS TANK THAT SHUTS DOWN ON THE MIDDLE OF THE HIGHWAY. IT SOUNDS ELECTRICAL AND I AM IN FEAR OF CATCHING FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208689November 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2003 FORD EXPEDITION WITH 5.4 LITER V8 WITH APPROXIMATELY 80,000 MILES. #3 SPARK PLUG BLEW OUT OF CYLINDER HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205418October 11, 2007
SEAT BELTS:FRONT, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. THE AIR BAG WARNING INDICATOR LIGHT BEGAN FLASHING. THE DEALER STATED THAT THE FRONT AIR BAG SENSOR WAS CORRODED, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE AIR BAG SENSOR AND THE WIRES. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 63,300. UPDATED 12/12/07 *BF THE DRIVER'S SEAT BELT WAS TWISTED. UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203334September 18, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
A LADY PULLED OUT IN FRONT OF OUR 2003 FORD EXPEDITION CAUSING AN AUTOMOBILE ACCIDENT. THE DAY WAS CLEAR, THE WEATHER WAS WARM. MY WIFE HIT HER MONTE CARLO DOING APPROXIMATELY 45 MPH. AFTER HITTING THE LADIES CAR, BOTH VEHICLES WENT OFF THE ROAD INTO THE TREES. OUR CAR HIT A RATHER LARGE PINE TREE. WITH BOTH OF THESE MAJOR IMPACTS, TOTALING BOTH CARS, NONE OF THE AIR BAGS DEPLOYED, AND MY WIFE'S SEAT BELT FAILED TO LOCK. THE FRONT OF OUR CAR WAS HIT ON BOTH THE FRONT RIGHT AND FRONT LEFT CORNERS. WE ARE DEPENDING AND PAYING FOR THESE SAFETY, IT IS NOT ACCEPTABLE THAT THEY DON'T OPERATE WHEN NEEDED. PHOTOS ARE AVAILABLE. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10202194September 7, 2007
UNKNOWN OR OTHER
I HAVE A 2003 FORD EXPEDITION THAT HAS SURFACE RUST ON THE ENGINE INTAKE COWLING. THE DEALERSHIP SAYS THAT UNDER FORD'S RUST WARRANTY ONLY RUST THROUGH ISSUES ARE COVERED. THIS SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200593August 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING 70 MPH, THE ENTIRE VEHICLE BEGAN TO JERK AND RIDE ROUGHLY. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT ILLUMINATED. SHE PULLED OVER AND TURNED OFF THE VEHICLE. SHE RESTARTED THE VEHICLE AND DROVE TO THE FORD DEALER. THE DEALER PERFORMED AN IDS DIAGNOSTIC AND PINPOINT TEST AND DISCOVERED THAT A CYLINDER MISFIRED ON CYLINDER NUMBER 4. THE DEALER REPLACED THE IGNITION COIL AND SPARK PLUG ASSEMBLY. THE CURRENT MILEAGE WAS 74,800 AND FAILURE MILEAGE WAS 74,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199052August 10, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. THE VEHICLE HAS CONTINENTAL CONTITRAC TIRES, SIZE LT275/65R18. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT LOOKED IN THE REAR VIEW MIRROR AND NOTICED THAT THE TREAD SEPARATED FROM THE PASSENGER SIDE REAR TIRE. HE ATTEMPTED TO DRIVE TO A FUEL STATION WHEN THE TIRE COMPLETELY BLEW OUT. THE FAILURE BENT THE FENDER OF THE VEHICLE. THE TIRE HAS SINCE BEEN REPAIRED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198830August 8, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
2003 FORD EXPEDITION FIRE, STARTED NEAR THE BRAKE MASTER CYLINDER, VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS RUNNING AT THE TIME WITH NO ONE IN IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197078July 20, 2007
AIR BAGS
I WAS IN A MVA ON JUNE 29, 2007. I HIT SEVERAL TREES AND WENT DOWN A LARGE EMBANKMENT. NEITHER AIR BAG DEPLOYED. I HAD SEVERE FRONTAL DAMAGE AND DRIVER DAMAGE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS A 2003 FORD EXPEDITION XLT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10193801June 20, 2007
TIRES
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. THE VEHICLE HAS CONTINENTAL CONTITRAC AW TIRES (SIZE P27560R17). ONE YEAR AFTER PURCHASING THE TIRES, THE CONTACT NOTICED AN AIR BUBBLE ON THE REAR PASSENGER SIDE TIRE. SHE RETURNED TO THE STORE AND EXCHANGED THE FAILED TIRE. A FEW MONTHS LATER, SHE NOTICED AN AIR BUBBLE ON THE REAR DRIVER SIDE TIRE. A SALES REPRESENTATIVE FROM WAL-MART STATED THAT THE ENTIRE BATCH OF TIRES WAS DEFECTIVE. THE CONTACT REPLACED THE REAR PASSENGER SIDE TIRE WITH A GOODYEAR TIRE. WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT AND ALL OF THE CABLES WERE EXPOSED. THE CONTACT BELIEVES THAT THE TIRES ARE UNSAFE. THE DOT NUMBER, VIN, ENGINE SIZE, # OF CYLINDERS, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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