Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10272369May 29, 2009
TIRES, TIRES:TREAD/BELT
CATASTROPHIC FAILURE AND TREAD SEPARATION. BELTS WERE RUSTY UPON INSPECTION (IMMEDIATELY FOLLOWING FAILURE). REMAINING WIRECOAT SHOWED RUST REMNANTS IMPREGNATING RUBBER WHERE THE WIRE PREVIOUSLY WAS. TIRE SHOWED NO SIGNS OF IMMINENT FAILURE PRIOR TO INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268872May 15, 2009
TIRES, TIRES:SIDEWALL
CRACKS ON 3 OF 4 TIRES. NO ACTION TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266129April 20, 2009
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. THE DRIVER OBSERVED THAT THE TRAILER TIRE APPARATUS WAS NOT SECURED AND WAS HANGING OFF OF THE VEHICLE AFTER DRIVING 135 MILES. THE RISK OF A CRASH WAS INCREASED DUE TO THE HANGING TIRE. THE DEALER WAS NOTIFIED. THE TIRE HOLDER WAS A HALL-MASTER, PART NUMBER 93341. THE CONTACT STATED THAT HARBORFREIGHT.COM SELLS THE SAME PRODUCT AS PART NUMBER 93341-0ZGA. THE VIN AND MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265367April 14, 2009
ELECTRICAL SYSTEM
2003 FORD EXPEDITION- AFTER IT RAINS I AM HAVING MANY DIFFERENT THINGS HAPPENING WITHIN THE ELECTRICAL SYSTEM. THE DOORS WON'T LOCK, THE RADIO WON'T LIGHT UP ANY MORE, THE INTERIOR LIGHTS WON'T SHUT OFF, THE FRONT WINDOWS WON'T WORK, MILDEW SMELL IN THE CAR. THE ELECTRICAL PROBLEMS ALONE CAN CAUSE A FIRE BUT WITH THE DOORS NOT BEING ABLE TO BE LOCKED IS A COMPLETELY DIFFERENT STORY AND I AM CONCERNED FOR MY FAMILIES SAFETY. I HEARD FROM THE DEALER AND OTHERS THAT FORD WILL NOT ISSUE A RECALL FOR THIS ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261702March 13, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2003 FORD EXPEDITION WITH A 5.4L ENGINE. WAS DRIVING THE TRUCK WHEN I HEARD A POP AND THE ENGINE STARTED TO MISFIRE. SPARK PLUG NO. 7 HAD BEEN EJECTED BREAKING THE COIL. I HAVE OWNED THE TRUCK SINCE IT WAS NEW AND IT HAS BEEN WELL MAINTAINED, ONLY 65000 MILES. I HAVE READ MANY OF THE OTHER COMPLAINTS ONLINE AND I'M AMAZED AT THE NUMBERS OF ISSUES WITH THIS ENGINE. THIS WAS OBVIOUSLY A BAD DESIGN THAT SPANS A NUMBER OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261632March 12, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY 2003 FORD EXPEDITION BLEW A SPARK PLUG COMPLETELY OUT OF THE CYLINDER HEAD WITHOUT WARNING. THIS HAPPENED WHILE DRIVING AT ALMOST 65 MPH, AND THE ENGINE STALLED, CAUSING A VERY DANGEROUS CONDITION. THE VEHICLE HAD LESS THAN 59K MILES AT THE TIME OF THE INCIDENT. IT COST ME OVER $4K TO REPAIR, AND I NOW FIND OUT THAT THIS HAS HAPPENED TO THOUSANDS OF OWNERS WITH FORD TRITON MOTORS FROM 1999 TO 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259441February 20, 2009
EQUIPMENT, TIRES:VALVE
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE TIRE SUDDENLY LOST TIRE PRESSURE. SEVERAL WEEKS LATER, THE CONTACT EXPERIENCED AN IDENTICAL FAILURE WITH THE FRONT DRIVER'S SIDE TIRE. A LOCAL TECHNICIAN IDENTIFIED THE VALVE STEM AS BEING THE CAUSE OF THE FAILURE AND THEY MADE THE REPLACEMENT. AFTERWARDS, THE FAILURE RECURRED. SHE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE NEW SET OF VALVE STEMS WERE CORRODED AND DEFECTIVE. SHE CURRENTLY HAS POSSESSION OF THE VALVE STEMS. THE VALVE STEM INFORMATION WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259273February 18, 2009
STRUCTURE
I OWN A 2003 FORD EXPEDITION. WHILE WASHING MY SUV, I RECENTLY DISCOVERED THAT THE FRONT OF THE SLOTS ON THE ROOF BETWEEN THE LUGGAGE RACKS HAVE RUST BUBBLING UP THROUGH THE PAINT. THERE IS NO APPARENT DAMAGE IN THIS AREA AND 3 OF THE TRACKS HAVE THE SAME PROBLEM AT VARYING STAGES OF PROGRESSION. I WAS INFORMED BY FORD THAT THIS WAS NOT COVERED UNDER MY WARRANTY AND THERE WAS NOTHING THEY COULD (WOULD) DO FOR ME. I CALLED THE FORD CUSTOMER SERVICE HOT LINE AND WAS TOLD THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258422February 12, 2009
ENGINE AND ENGINE COOLING
THE SPARK PLUG COIL ON MY 2003 FORD EXPEDITION WAS EJECTED FROM THE CYLINDER CAUSING MY VEHICLE TO BECOME DISABLED. MY WIFE WAS STRANDED ALONE IN AN UNFAMILIAR NEIGHBORHOOD. AFTER RESEARCHING THE PROBLEM I HAVE FOUND THAT I AM ONLY ONE OF THOUSANDS OF PEOPLE WHO HAVE HAD SIMILAR PROBLEMS REGARDING THE STABILITY OF THE SPARK PLUG AND THE PROBLEMS THAT CAN OCCUR AS A RESULT OF THE UNEXPECTED AND TOTALLY SUDDEN EJECTION OF THE COIL. HOW MANY PEOPLE WILL BE FORCED TO SUBMIT TO THE PREDATORY PRACTICES OF MOST REPAIR SHOPS UNTIL SOMETHING IS DONE? THERE IS OBVIOUSLY A MAJOR PROBLEM HERE AND ACTION MUST BE TAKEN. SO FAR THIS HAS COST ME ONE HUNDRED DOLLARS AND WHO KNOWS HOW MUCH IT WILL COST TO FOX IT RIGHT. THE WAY IS SHOULD HAVE BEEN WHEN IT WAS MANUFACTURED. I HAVE READ THIS IS BELIEVED TO BE A RESULT OF A FLAW IN THE DESIGN OF THE CYLINDER HEADS AND THE NUMBER OF INCIDENTS SHOULD WARRANT AN INVESTIGATION INTO THE DESIGN AND FORD'S RESPONSE TO THE NUMBER OF VEHICLES DISABLED BY THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256876January 29, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2003 FORD EXPEDITION AND HAVE HAD 3 SPARK PLUGS BLOW CAUSING THE CYLINDERS TO MISFIRE. IN EACH CASE, I HAVE THE CAR REPAIRED AND EACH TIME IT WAS A DIFFERENT SPARK PLUG TO BLOW, NOT A PREVIOUSLY FIXED ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256448January 27, 2009
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, EQUIPMENT
BRAKES NEED TO BE REPLACED CONSTANTLY. PADS WEAR VERY FAST. ROTORS WEAR EASILY AND NEED REPLACEMENT WITH PADS EACH TIME. WHEN BROUGHT TO HAVE ROTORS TURN, WAS TOLD THEY ARE MANUFACTURED WITH VERY LITTLE TOLERANCE AND COULD NOT BE TURNED EVEN THOUGH THERE WAS MINIMAL VISIBLE WEAR. WAS TOLD THEY DID NOT "MIC" WITH ENOUGH RANGE TO TOLERATE THE CUT WHEN TURNING. ROTORS SHOULD NOT NEED REPLACEMENT WITH EACH BRAKE CHANGE. EXCESSIVE BRAKE DUST. BRAKE DUST HAS EATEN AWAY AT FINISH ON RIMS. AFTER LAST BRAKE REPAIR, FRONT END NOW HAS A CLICKING SOUND. BRAKE PEDAL HAS ALWAYS FELT SPONGY. ON TWO OCCASIONS WITH AGGRESSIVE BRAKING CONDITIONS, BRAKES LOCKED UP. TOLD DEALERSHIP WHO SAID THIS IS NORMAL WITH THE FORD BRAKING SYSTEMS. ADDITIONALLY, WE HAVE HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE FOG LAMP NOT STAYING LIT AND THE METAL REFLECTOR PIECE IN THE FOG LAMPS COMING LOOSE. WE ARE NOW HAVING PROBLEMS WITH TWO (FRONT DRIVERS/REAR PASSENGERS) DOOR ELECTRIC LOCKS NOT UNLOCKING OR LOCKING THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255577January 19, 2009
ENGINE AND ENGINE COOLING
PURCHASED A USED 2003 FORD EXPEDITION WITH A TRITON 5.4 V8. THE CAR HAD ABOUT 80,000 MILES WHEN I PURCHASED IT AND AT ABOUT 84,000 MILES A SPARKPLUG EJECTED OUT OF THE ENGINE. THE REPAIR WAS AROUND $650 FOR A "NOT FOR SURE" FIX. APPARENTLY THE THREADS THAT HOLD THE SPARKPLUGS IN HAD STRIPPED, CAUSING THE BLOWOUT OF THE SPARKPLUG. I WAS TOLD BY THE MECHANIC AT OUR LOCAL FORD DEALERSHIP THAT THE PERMANENT FIX WOULD REQUIRE THE REPLACEMENT OF THE HEADS AT AROUND $4000. I OPTED FOR THE CHEAP FIX BECAUSE OF THE LACK OF FINANCING FOR THE MORE EXPENSIVE REPAIR. I DID A SEARCH ON THE INTERNET AND FOUND THAT MANY OTHER CONSUMERS WHO HAD PURCHASED FOR SUV'S AND TRUCKS WITH SAME MODEL ENGINES WERE REPORTING THE SAME PROBLEM IN OVERWHELMING NUMBERS, MANY WITH MULTIPLE BLOWOUTS AT VARIOUS INCIDENCES. I WAS HOPING MY PROBLEM WAS CONFINED TO ONLY ONE CYLINDER BUT AT AROUND 90,000, 5 1/2 MONTHS LATER, ANOTHER SPARKPLUG BLEW OUT. NOW THE REPAIR WAS EVEN MORE DUE TO A NEW PART THAT IS TO PROVIDE A MORE PERMANENT FIX. THIS TIME THE REPAIR WAS $830. KNOWING THAT THIS WAS AN ISSUE WITH THESE MODEL ENGINE I ASKED MY LOCAL FORD DEALER'S SERVICE MAN "IF FORD KNOWS ABOUT THE PROBLEM, WHY DON'T THEY FIX IT"? HIS REPLY WAS THAT THE PROBLEM IS NOT A DANGER SO NO RECALL HAS EVER BEEN CALLED. THE GUY WENT AS FAR AS TELLING ME THAT THE PROBLEM IS CAUSED BY IMPROPER THREADING INTO THE HEAD. THE THREADS WERE MACHINED TO SHALLOW AND EVENTUALLY THEY BECOME LOOSE AND FINALLY BLOWOUT WHEN THE THREAD COMPLETELY FAIL. I THINK IF YOU INVESTIGATE THIS FURTHER YOU WILL SEE THAT IN MORE THAN ONE INSTANCE THE EJECTING SPARKPLUG HAS SEVERED GAS LINES AND CAUSED FIRES. NOT EXACTLY WHAT I CONSIDER TO "NOT BE A DANGER". FORD ADMITS NON FAULT ON THEIR PART EVEN KNOW THEY KNOW THEY HAVE SOLD A FAULTY PRODUCT IN MASS NUMBERS TO AN ENORMOUS AMOUNT OF PEOPLE AND BUSINESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254887January 13, 2009
UNKNOWN OR OTHER
CRUISING DOWN THE HIGHWAY AT APPROX. 60MPH AND HEAR A HUGE THUMP AND THEN MY ENGINE RPMS DROPPED. PULLED OVER TO THE SIDE OF THE ROAD IN 6 DEGREE WEATHER WITH MY FAMILY IN THE CAR, ONLY TO FIND OUT THE CAR IS INOPERABLE. TOOK THE CAR TO THE DEALERSHIP FOR REPAIR AND IT CONCLUDES THAT THE SPARK PLUG BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254730January 12, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. AFTER INSERTING OIL INTO THE ENGINE, THE OIL LEVEL ABNORMALLY DEPLETED SHORTLY AFTERWARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253939January 6, 2009
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
2003 FORD EXPEDITION EDDIE BAUER, BACK-UP AID SYSTEM DOES NOT WORK. HAD VEHICLE IN SHOP FOR 3 WEEKS AND DEALERS COULD NOT FIX SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253559January 2, 2009
ENGINE AND ENGINE COOLING
IN LESS THAN SEVEN DAYS, TWO SPARK PLUGS BLEW OUT OF MY 2003 FORD EXPEDITION ENGINE. IT IS A 5.4L TRITON ENGINE. BOTH OCCURRENCES WERE WHILE DRIVING NORMALLY DOWN THE INTERSTATE. THE CONSEQUENCES WERE SUDDEN LOSS OF POWER WHILE DRIVING ON THE HIGHWAY BOTH TIMES. I WENT FROM DRIVING 70 MPH TO 45 MPH IN A MATTER OF SECONDS WITH MY WIFE AND 9 MONTH OLD BABY IN THE VEHICLE! FORD KNOWS ABOUT THE PROBLEM AND HAS ISSUED A REPAIR REPORT, BUT NOT A FACTORY RECALL. THE ISSUE IS A FLAW IN THE ENGINE DESIGN OR MANUFACTURE; THOUSANDS OF OTHERS HAVE REPORTED THE SAME ISSUE (A QUICK GOOGLE SEARCH OF "FORD 5.4L SPARK PLUG BLOWOUT" DEMONSTRATES THIS). HAD THERE BEEN TRAFFIC BEHIND OR BESIDE ME, WE WOULD HAVE CAUSED AN ACCIDENT OR WORSE. SINCE FORD KNOWS OF THE ISSUE, THEY OUGHT TO PAY FOR THE REPAIRS OR REPLACE THE ENGINE AT THEIR EXPENSE. I NO LONGER TRUST MY VEHICLE. THE REPAIRS FOR THIS ONE ISSUE HAVE COST ME APPROXIMATELY $1,000 TO DATE, AND THERE IS NO GUARANTEE IT WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252260December 19, 2008
AIR BAGS:FRONTAL
I HAVE A 2003 FORD EXPEDITION. I KEEP GETTING MY SPARK PLUGS FIXED AND THE JUST KEEP BLOWING OUT ON MY ENGINE CREATING MY ENGINE LIGHT TO COME ON AND MY SUV SOUNDS LIKE A MAC TRUCK. THIS IS UNSAFE FOR ME AND MY CHILDREN. WE LIKE TO TRAVEL I PURCHASED THIS CAR BECAUSE I HAVE SEVERAL CHILDREN AND WE CAN ALL FIT IN IT. I LIKE THE TRUCK BUT THIS IS A MAJOR ISSUE THAT CONTINUES AND IS NOT FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252043December 16, 2008
ENGINE AND ENGINE COOLING:ENGINE
COIL #1 MISFIRE & HAD TO BE REPLACED. MILEAGE 97,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251806December 15, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 68 MPH, THE CONTACT HEARD AN EXPLOSION AND THE SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT A CRASH OR IMPACT. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT WAS IN THE PROCESS OF HAVING THE VEHICLE TOWED TO THE DEALER. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251544December 11, 2008
AIR BAGS:FRONTAL
ON 12/10/2008 MY WIFE WAS INVOLVED IN A TRAFFIC CRASH. SHE DRIVES A 2003 FORD EXPEDITION. IMPACT OCCURRED ON THE FRONT DRIVER SIDE. AIRBAGS DID NOT DEPLOY. NOT SURE WHAT TO DO ABOUT THIS? WIFE HAS NECK PAIN, CHILDREN ON BOARD ARE OK, NOT COMPLAINING OF ANY PAIN OR INJURY. EVERYONE ON BOARD WERE FASTENED TO SEATBELTS AND CAR SEATS. JUST VERY CONCERNED, BECAUSE ACCIDENT COULD HAVE BEEN WORSE AND NOT SURE WHY AIRBAGS DID NOT WORK. THE OTHER PARTIES VEHICLE WAS A SCION XD NOT SURE WHAT YEAR. THEIR AIRBAG DID WORK AND IMPACT WAS PRACTICALLY SAME LOCATION, FRONT DRIVER SIDE CORNER. WAS THIS A DEFECT? NEED TO INVESTIGATE SOMEHOW? PLEASE FEEL FREE TO SEND ME SOME ADVISE. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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