Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10191759May 25, 2007
ELECTRICAL SYSTEM
2000 FORD EXPEDITION CAUGTH ON FIRE WHILE TRUCK WAS PARK AT MIDNIGTH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191406May 22, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE EXPEDITION CAUGHT ON FIRE AND BURNED TO THE GROUND ON MAY 17, 2007 WHILE PARKED IN THE DRIVEWAY 5 FEET FROM MY HOUSE AND 5 FEET FROM MY HUSBAND'S TRUCK PARKED IN FRONT OF IT, PART OF MY HUSBANDS TRUCK , FENCE AND HOUSE BURNED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10190793May 15, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER BEING PARKED FOR ONE HOUR, THE ENTIRE FRONT END OF THE VEHICLE SUDDENLY CAUGHT FIRE. PRIOR TO THE FIRE, THE VEHICLE WAS DRIVEN AT 55 MPH FOR APPROXIMATELY ONE HOUR. THE INSPECTOR STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10189252April 30, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE DEVICE ATTACHED TO THE CABLE THAT MOUNTS THE TIRE UNDERNEATH THE VEHICLE FAILED, CAUSING THE TIRE TO FALL TO THE GROUND. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188925April 26, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.*AK THE CONSUMER PROVIDED AN INCIDENT REPORT FROM THE FIRE DEPARTMENT. UPDATED 05/23/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188892April 25, 2007
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S SIDE WINDOW ADJACENT TO THIRD SEAT (CARGO AREA) OF 2000 FORD EXPEDITION SHATTERED FOR NO APPARENT REASON; WINDOW WAS OPEN FOR VENTILATION PER DESIGN (TEMPERED GLASS WINDOW PIVOTS OPEN ABOUT 3" VIA ELECTRIC ACTUATOR). SPEED WAS 65 MPH UNDER CALM CONDITIONS, SMOOTH ROAD SURFACE. I INITIALLY BELIEVED I HAD SUFFERED A COMPLETE LEFT/REAR TIRE FAILURE AS THERE WAS A VERY LOUD "BANG" AND A LARGE AMOUNT OF DEBRIS HURLED INTO ADJACENT TRAFFIC LANE. APPROXIMATELY 1/4 OF THE VOLUME OF SHATTERED GLASS WAS HURLED INTO THE PASSENGER COMPARTMENT, PRIMARILY IN THE THIRD ROW. FORTUNATELY I WAS ALONE IN THE VEHICLE; ANYONE IN THIRD ROW WOULD HAVE, AT A MINIMUM, SUFFERED LACERATIONS AND LIKELY EYE INJURY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187997April 16, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT WITNESSED SMOKE ASCENDING FROM THE FUSE PANEL AND DISCONNECTED THE BATTERY. WATER WAS LEAKING INTO THE VEHICLE, BUT THE SOURCE WAS UNKNOWN. THE CAUSE OF FAILURE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 110,000. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187868April 14, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE EVENTS LEADING UP TO THE FAILURE INCLUDED STARTUP OF THE VEHICLE AND ON THE SECOND OCCURRANCE MERELY DRIVING THE VEHICLE - A 2000 FORD EXPEDITION EDDIE BAUER 5.4 LTR TRITON V8 WITH 90000 MILES. THE FAILURE WAS OF 2 SEPARATE SPARK PLUGS BEING BLOWN FROM THE CYLINDER HEAD (BOTH ON THE DRIVERS SIDE) A TOTAL OF 3 TIMES. THE CONSEQUENCES WAS HAVING THE VEHICLE TOWED TO A REPAIR SHOP. THE MOST RECENT REPAIR WAS A RECURRANCE OF THE SAME BLOWN PLUG WHICH HAPPENED IN 2005. TO CORRECT THE ISSUES, THE SPARK PLUGS WERE REPLACED AND REINSERTED WITH REPAIR KITS TO HOPEFULLY PREVENT FUTURE BLOWOUTS. ADDITIONAL CONSEQUENCES ARE THAT I NO LONGER TRUST FORD OR MY VEHICLES RELIABILITY. IN RESEARCHING THIS ISSUE ONLINE, THIS IS NOT A RARE OCCURANCE AND THERE HAVE BEEN VEHICLE FIRES WHERE THE SPARK PLUG HAS RUPTURED THE FUEL RAIL WHICH SITS DIRECTLY ABOVE THE SPARK PLUG HOLES. CONSUMERAFFAIRS.COM HAS THIS REPORT: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2007/03/FORD_SPARK_PLUG_FIRE.HTML. DO WE NEED TO WAIT UNTIL SOME ACTUALLY DIES BEFORE ACTION WILL BE TAKEN TO HAVE FORD DO THE RIGHT THING AND REPAIR THIS OBVIOUS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186157March 26, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE SPONTANEOUSLY IGNITED WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS DESTROYED. THE CONTACT USED THE CRUISE CONTROL EARLIER THAT DAY. A FIRE REPORT WAS FILED ,AND THE CONTACT WILL ATTEMPT TO GET PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 17000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10185705March 20, 2007
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE WINDSHIELD LEAKED WHEN IT RAINED AND CAUSED AN ELECTRICAL FAILURE IN THE GEM BOX. THE FAILURE MILEAGE WAS 85,000. THE ENGINE REMAINED ON AFTER THE CONTACT REMOVED THE KEY FROM THE IGNITION. THE DEALER REPLACED THE GEM BOX. HOWEVER, THEY DID NOT RESEAL THE WINDOWS TO PREVENT IT FROM LEAKING. THE CURRENT MILEAGE WAS 97000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184869March 12, 2007
ELECTRICAL SYSTEM
TL* - THE CONTACT CALLED REGARDING 2000 FORD EXPEDITION. THE CONTACT STATED THAT HE HAD DRIVEN THE VEHICLE EARLIER AND APPROXIMATELY 3-4 HOURS LATER THE CONTACT NOTICED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT TOOK PICTURES OF THE VEHICLE. THE CONTACT STATED THAT SOME OF THE VINYL SIDING ON HIS HOME WAS DAMAGED BY THE FIRE. THERE WERE NO INJURIES. THE CONTACT STATED HE RECEIVED THE RECALL NOTICE IN NOV 2006. HE HAD ATTEMPTED TO GET THE RECALL WORK DONE, HOWEVER THE FORD DEALER DID NOT HAVE ANY AVAILABLE APPOINTMENTS. THE MANUFACTURER HAS DENIED THE CLAIM STATING THE CONSUMER DID NOT RESPOND TO THE RECALL LETTER. THE CURRENT AND FAILURE MILEAGE WAS 90,000 MILES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183885March 1, 2007
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
I OWN A 2000 FORD EXPEDITION. WITHIN THE LAST MONTH, I WOULD TURN THE KEY TO CRANK MY TRUCK AND NO SOUND. NOTHING WOULD TURN ON. THE ELECTRICAL, TOTALLY DEAD. I WOULD JUMP IT OFF AND IT RAN FINE FOR 2 DAYS AND THEN THE SAME WOULD HAPPEN AGAIN. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT A LEAKING WINDSHIELD IS THE PROBLEM. IT IS LEAKING AND CAUSING MY GEM MODULE AND FUSE BOX TO GET WET. THIS CAN CAUSE A FIRE AS EVERYONE KNOWS AS WELL AS UNWANTED ELECTRICAL ACTIVITY WHEN THE TRUCK IS UNATTENDED. IT IS ALSO AFFECTING MY RADIO WHICH WILL NOT TURN ON THEN TURN ON BY ITSELF. THIS IS A MANUFACTURING DEFECT AND I HAVE READ WHERE MANY EXPEDITION OWNERS ARE HAVING THE SAME PROBLEM WITH WINDSHIELD LEAKAGE CAUSING NO STARTS AND ELECTRICAL PROBLEMS. THIS SHOULD BE FIXED AT FORDS EXPENSE CONSIDERING IT WAS NOT THE FAULT OF THE OWNER FORD HAS A MANUFACTURING ISSUE WITH THEIR WINDSHIELDS. AS YOU MUST KNOW THIS IS A FIRE HAZARD THAT COULD RESULT IN THE DEATH OF INNOCENT PEOPLE. IT IS A DEFECT FROM FORD MOTOR COMPANY THAT NEEDS TO BE RECALLED NOW TO PREVENT FURTHER DAMAGE OR POSSIBLE DEATH BY FIRE. IF FORD STANDS BY THEIR PRODUCTS THIS WOULD BE A GOOD TIME TO PROVE THAT TO THEIR LOYAL CUSTOMERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183902March 1, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*- THE CONTACT STATED THAT THE 2000 FORD EXPEDITION XLT HAD A NUMBER OF PROBLEMS WITH THE CHILD SAFETY LOCKS. WHEN SOMEONE WAS SEATED IN THE BACK SEAT THE SAFETY LOCKS WOULD ENGAGE AUTOMATICALLY AND THE PASSENGER COULD NOT OPEN THE DOOR. THE CONTACT SPOKE TO THE DEALERSHIP, AND STATED THAT THEY HE SHOULD HAVE THE LOCKS REPLACED AT HIS OWN COST. THE CONTACT STATED THAT HE FELT THAT THIS IS SAFETY PROBLEM IF A CRASH OCCURRED THE BACK PASSENGERS COULD NOT GET OUT OF THE VEHICLE ON HIS/HER OWN. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS GIVEN CASE # 1453250607. THE FAILURE MILEAGE WAS 5000 AND THE CURRENT MILEAGE WAS 88000.*AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183513February 26, 2007
ELECTRICAL SYSTEM
I HAVE HAD MANY OF THE SAME COMPLAINTS AS THOSE LISTED ON THE NET. WIPERS COMING ON AT ANY GIVEN TIME, SPEEDOMETER NOT WORKING, LIGHTS ON RADIO NOT WORKING, WIPERS COME ON WHEN I TRY TO LET THE DRIVER WINDOW DOWN. THERE ARE SOME OTHER THINGS AS WELL. HAVE NOT TAKEN TO SHOP YET, BUT WILL SOON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183495February 26, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2000 FORD EXPEDITION (67000 FAILURE MILEAGE) HE WAS HEARING A CLUNKING SOUND ONLY WHEN TURNING THE VEHICLE. THE CONTACT RETURNED HOME THEN RAISED THE VEHICLE UP AND GOT UNDER THE VEHICLE AND NOTICED THAT PART OF THE FRAME WHICH HELD THE FRONT END OF THE VEHICLE TOGETHER HAD RUSTED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC CONFIRMED THAT THE RADIATOR MOUNT WAS CORRODED. THE VEHICLE HAS BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183353February 23, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I TOOK MY 2000 FORD EXPEDITION XLT IN TO HUNTINGTON BEACH FORD TO BE SERVICED DUE TO R.P.M. FLUCTUATION AND A SERVICE ENGINE SOON LIGHT. THEY CONDUCTED A DIAGNOSIS AND STATED I WOULD NEED A I.A.C. PART. THE NEW I.A.C. DID NOT FIX THE PROBLEM SO I TOOK IT BACK TO H.B. FORD AND THEY STATED I WOULD NEED A D.P.F.E. SENSOR. I HAD THEM REPLACE THAT WHICH DID NOT FIX THE PROBLEM BECAUSE THE SERVICE ENGINE LIGHT ILLUMINATED AND THE R.P.M. FLUCTUATION WAS STILL EVIDENT. I WENT BACK TO H.B. FORD AND THEY DIAGNOSED A NEW THROTTLE BODY. I GAVE THEM THE O.K. TO REPLACE THE THROTTLE BODY. THEY CALLED ME A COUPLE DAYS LATER TO INFORM ME THAT THAT DID NOT SOLVE YOUR PROBLEM SO I WILL NEED TO PAY AN EXTRA $400 FOR A DIAGNOSTIC FEE SO THEY CAN CHECK ALL THE WIRING. THE MANAGER HAS STATED THEY BELIEVE IT IS COMING FROM THE WIRING SYSTEM? WHY DO I HAVE TO PAY FOR EVERYTHING ELSE WHEN THEY CANNOT PINPOINT THE PROBLEM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183382February 23, 2007
VEHICLE SPEED CONTROL
TL* - THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACTS VEHICLE CAUGHT FIRE DUE TO THE VEHICLE SPEED CONTROL. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE4 AND THERE WAS NO NEED TO CONTACT THE FIRE DEPARTMENT OR OBTAIN A REPORT. THE FAILURE MILEAGE WAS 83,291. THE MASTER CYLINDER AND THE WIRING HARNESS WERE ATTACHED TO THE SWITCH AND DAMAGED DURING THE FIRE. THE DEALER AND THE MANUFACTURER REFUSED TO ASSUME RESPONSIBILITY FOR THE DAMAGES TO THE VEHICLE. THEY DEALER STATED THAT THEY SENT HIM FIVE NOTICES AND HE DIDN'T RESPOND TO ANY OF THEM. THE CONTACT STATED THAT HE DIDN'T RECEIVE ANY OF THEM. THE CONTACT WAS THE ORIGINAL OWNER OF THE CAR. THE CURRENT MILEAGE WAS 83,296. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10182875February 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ELECTRICAL PROBLEMS ON 2000 FORD EXPEDITION. BLINKER LIGHTS INOP. SPEEDOMETER TUNING ON AND OFF, RADIO STATION/CLOCK LIGHTS DON'T WORK. RADIO SOMETIMES WONT WORK. REAR WINDSHIELD WIPERS DON'T WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182319February 12, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*- THE CONTACT OWNS S A 2000 FORD EXPEDITION WITH AN ODOMETER READING OF 150000 MILES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITHOUT CONTACTING FIRE DEPARTMENT. AS THE CONTACT WAS PUTTING OUT THE FIRE UNDER THE HOOD THEY FOUND THAT THE MASTER CYLINDER MELTED AND WAS A POSSIBLE SOURCE OF THE FIRE. THE CRUISE CONTROL WASATTACHED TO THE BRAKING SYSTEM, AND THE RECALL 05V017000 CONCERNING ) VEHICLE SPEED CONTROL:CRUISE CONTROL COULD BE A CAUSE AS WELL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10182220February 10, 2007
VISIBILITY:WINDSHIELD, STRUCTURE
MY 2000 FORD EXPEDITION HAS CAUSED US NUMEROUS HEADACHES AND NEAR ACCIDENTS AS A RESULT OF RAIN ENTERING THE VEHICLE DUE TO A DEFECTIVE WINDSHIELD INSTALLATION. ONCE THE RAIN WATER ENTERS THE DRIVER SIDE DASH PANEL ( UNDERSIDE ) AND COMES IN CONTACT WITH ELECTRICAL COMPONENTS MOUNTED THERE, NUMEROUS FAILURES OCCUR, SUCH AS : WINDSHIELD WIPERS QUIT WORKING, INTERIOR AND DASH PANEL LIGHTS FLASH ON AND OFF, AND EVENTUALLY QUIT WORKING. THE SAFETY SWITCH WHICH ALLOWS THE VEHICLE TO BE PLACED IN DRIVE WHILE DEPRESSING THE BRAKE ALSO FAILS ONCE THE VEHICLE IS TURNED OFF. THESE PROBLEMS ARE NOT JUST A NUISANCE, BUT A SAFETY HAZARD, AND AFTER SPEAKING TO OTHER EXPEDITION OWNERS AND READING NUMEROUS COMMON STORIES OF THE SAME PROBLEM, I FEEL THAT THIS IS A MANUFACTURER'S DEFECT AND SHOULD BE RECALLED AND REPAIRED ACCORDINGLY. IN CLOSING I WOULD LIKE TO STATE THAT MY WIFE WAS DRIVING ON A VERY BUSY INTERSTATE IN THE RAIN WHEN SHE EXPERIENCED OUR LATEST FAILURE. ALTHOUGH THERE WAS NO ACCIDENT, IT WAS DEFINITELY A CLOSE CALL, AND COULD HAVE BEEN POTENTIALLY FATAL. WE MAY NOT BE SO LUCKY THE NEXT TIME.... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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