Ford Expedition Complaints (2021)

242 consumer complaints on file.

• #11436302October 11, 2021
  BACK OVER PREVENTION: CAMERA SYSTEM

  Backup camera does not always work and cuts out. Also, the 360 view cameras cut out. It is hard to see in the back during low light conditions with tinted back window. Afraid would hit someone or something when backing out in public parking spaces etc. or from home driveway. Yes, it was brought to dealer's attention in April 2021 right after vehicle was purchased and then again followed up July 2020 with no updates or repairs. Dealer acknowledged the issue and said the part is on back order.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11429951August 21, 2021
  POWER TRAIN

  While accelerating on a busy tollway, the automatic transmission got stuck in 6th gear. The car then began to slow down, and the gear display went blank. This put my safety and the safety of others at risk, as it happened in the left lane of a busy, high-speed tollway. The local dealership refused to help--even though the car is within warranty--as they did not believe the issue was replicable. However, the car had a similar problem on a lower-speed roadway just a few weeks prior. In both incidents, the transmission became stuck in one gear, the gear display on the dashboard went blank, and the car began to decelerate.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0